Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG

Hotels
•
Holiday Inn Express
8.8 (391 reviews)
3253 William Street , Cape Girardeau , US
+1 573-334-4491

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient location near shops and restaurants
Clean rooms reported by many guests
Comfortable suites and jetted tubs
Good breakfast variety for several guests
Pool and family-friendly facilities
Cons:
Occasional rude / problematic check-in experience
Bed uncomfortable for at least one guest
Mildew smell reported in one room
Slippery bathtub surface and poor grab-bar placement affecting accessibility
Breakfast lacked hot options and had quality issues (fruit browning)
Noise from children/rooms above for some guests

Categories

Cleanliness
8.3
Generally reported as clean in many reviews, but a few guests mentioned mildew smell and slippery tub surfaces which lowered perceived cleanliness in some rooms.
Service
9.8
Mostly praised for friendly, warm and helpful staff at front desk and attendants; isolated reports of a rude check-in agent and slow responses were noted but overall service sentiment is strongly positive.
Location
9.8
Multiple reviews call the location convenient and close to shopping and a wide variety of restaurants; consistently favorable comments on location.
Room Quality
8.2
Many guests found rooms comfortable and spacious (deluxe suites praised, jetted tub noted), but there were complaints about an uncomfortable bed for at least one guest, mildew odor in one room, and high tub sides/grab-bar placement affecting accessibility.
Amenities
8.7
Amenities like pool, jetted tub, and complimentary breakfast are appreciated; breakfast variety and clean common facilities are positives, though some functional issues (slippery tub surface) were mentioned.
Value for Money
8
Generally seen as good value by many guests (family-friendly, comfortable rooms), but at least one guest felt the paid rate did not match their noisy, sleepless experience.
Food and Beverage
7.8
Breakfast is available and varied for some guests, but reviewers noted limited hot options, unfriendly food staff in one report, and issues with fruit quality and missing items (e.g., bacon/waffles) compared to prior stays.
Overall Experience
9.8
Overall very positive: many guests described great, relaxing stays and return visits; minor negatives (check-in hiccups, occasional noise, and breakfast shortcomings) did not outweigh the generally strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Spacious Accommodations with Modern Amenities:
Enjoy a comfortable stay at Holiday Inn Express Hotel & Suites Cape Girardeau I-55, offering spacious rooms with free Wi-Fi, kitchenware, and a sofa bed.

Indoor Pool and Fitness Center:
Unwind and stay active with access to an indoor pool and a modern fitness center during your stay.

Delicious Breakfast and Convenient Location:
Start your day right with a hot breakfast including eggs, pancakes, and cinnamon rolls. Conveniently located near Southeast Missouri State University, the Mississippi River, and other local attractions.

Book your stay now at Holiday Inn Express Hotel & Suites Cape Girardeau I-55 for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 391 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8
Food and Beverage: 7.8
Overall Experience: 9.8
L
Latoya • couple • us
10
It’s was a great stay
Pros:

Everything

Cons:

Everything

2026-10-27 • via Nuitee
C
Carolyn • family_with_children • us
9
Cons:

Need tables on other side of beds.

2026-10-22 • via Nuitee
C
Carolyn • family_with_children • us
9
2026-10-22 • via Nuitee
M
Matthew • family_with_children • us
10
2026-10-22 • via Nuitee
A
Anna • couple • us
8
2026-10-18 • via Nuitee
A
Anna • couple • us
8
2026-10-18 • via Nuitee
A
Anna • couple • us
8
2026-10-18 • via Nuitee
G
George • family_with_children • us
10
2026-10-15 • via Nuitee
W
Wilson • family_with_children • us
10
2026-10-09 • via Nuitee
J
JustJenn • solo_traveller • us
8
2026-10-07 • via Nuitee
J
Joe • couple • us
7
It was good for the night to lay my head down before a big pool tournament
Pros:

It was quite and well maintained

Cons:

Nothing

2026-09-19 • via Nuitee
T
Theresa • couple • us
10
We enjoyed it very much
Pros:

It was one of the best places I have ever been in

Cons:

Not a thing to complain about

2026-09-19 • via Nuitee
W
will • solo_traveller • us
8
2026-09-07 • via Nuitee
A
Amanda • solo_traveller • us
5
2026-09-04 • via Nuitee
R
RENECISA • family_with_children • us
10
Ill be back!
Pros:

Very good and plenty

Cons:

Na

2026-08-31 • via Nuitee
G
Gerald • solo_traveller • us
9
2026-08-24 • via Nuitee
C
Christopher • couple • us
6
Was there to sleep
Pros:

Location

Cons:

Room smelled of mildew but didn’t request a different room because I was so tired when I got there. Did tell them about when I checked out and they apologized.

2026-08-21 • via Nuitee
C
Cedric • family_with_children • us
10
2026-08-17 • via Nuitee
L
Leighton • family_with_children • us
9
We had a good gime at this property, as we always do.
Pros:

The breakfast was great. The front desk staff were warm, hospitable, and very helpful. The room was clean and pleasant, and quiet, despite being near the elevator.

Cons:

The bottom of the bathtub was slippery and there was only one grab bar, placed at the end of the tub where the faucet and shower head were. I could not get into the shower without getting the floor wet. The sides of the tub were very high and I have slightly compromised mobility, so I needed the grab bar. My sister, with more mobility challenges, had the same problem in her room. I slipped once, but fortunately did not fall. I did mention this to front desk staff. They seemed to think it was a cleaning problem, but it wasn't--it was an intrinsically slippery surface problem.

2026-08-16 • via Nuitee
J
Joshua • family_with_children • us
10
It was a great stay and very acomadating for me and my 4 children.
Pros:

Friendly and helpful staff, plus a large variety for breakfast with fast and easy checkout .

2026-08-11 • via Nuitee