Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG

Hotels
Holiday Inn Express
9.2 (531 reviews)
3253 William Street , Cape Girardeau , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
8.7
Some reviews mentioned cleanliness issues with rooms and bedding.
Service
9.7
Overall friendly staff with some exceptions during check-in.
Location
9.7
Multiple reviews praised the convenient location near restaurants.
Room Quality
8.7
Rooms were generally comfortable, though some mentioned discomfort with beds.
Amenities
9.7
Amenities like breakfast and room features were positively received.
Value for Money
8.7
Some reviewers felt prices were high for the quality.
Food and Beverage
8.7
Breakfast options were praised, but some complaints about specific food items.
Overall Experience
9.7
Most guests had positive experiences and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:42

Property Description

Spacious Accommodations with Modern Amenities:
Enjoy a comfortable stay at Holiday Inn Express Hotel & Suites Cape Girardeau I-55, offering spacious rooms with free Wi-Fi, kitchenware, and a sofa bed.

Indoor Pool and Fitness Center:
Unwind and stay active with access to an indoor pool and a modern fitness center during your stay.

Delicious Breakfast and Convenient Location:
Start your day right with a hot breakfast including eggs, pancakes, and cinnamon rolls. Conveniently located near Southeast Missouri State University, the Mississippi River, and other local attractions.

Book your stay now at Holiday Inn Express Hotel & Suites Cape Girardeau I-55 for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 531 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9.7
C
Christopher couple us
6
Was there to sleep
Pros:

Location

Cons:

Room smelled of mildew but didn’t request a different room because I was so tired when I got there. Did tell them about when I checked out and they apologized.

2026-08-21 via Nuitee
C
Cedric family_with_children us
10
2026-08-17 via Nuitee
L
Leighton family_with_children us
9
We had a good gime at this property, as we always do.
Pros:

The breakfast was great. The front desk staff were warm, hospitable, and very helpful. The room was clean and pleasant, and quiet, despite being near the elevator.

Cons:

The bottom of the bathtub was slippery and there was only one grab bar, placed at the end of the tub where the faucet and shower head were. I could not get into the shower without getting the floor wet. The sides of the tub were very high and I have slightly compromised mobility, so I needed the grab bar. My sister, with more mobility challenges, had the same problem in her room. I slipped once, but fortunately did not fall. I did mention this to front desk staff. They seemed to think it was a cleaning problem, but it wasn't--it was an intrinsically slippery surface problem.

2026-08-16 via Nuitee
J
Joshua family_with_children us
10
It was a great stay and very acomadating for me and my 4 children.
Pros:

Friendly and helpful staff, plus a large variety for breakfast with fast and easy checkout .

2026-08-11 via Nuitee
K
Keonna family_with_children us
10
2026-08-06 via Nuitee
D
Diane couple us
7
Had trouble checking in even if it was already paid for. Person was rude. The Hotel attendant at 3:00pm was super nice
Pros:

Nice Hotel quiet.

Cons:

Front desk service

2026-08-03 via Nuitee
G
Gerald solo_traveller us
9
2026-07-20 via Nuitee
L
Leggero solo_traveller us
10
2026-07-13 via Nuitee
P
Patricia couple us
9
Very satisfying
Pros:

N/A

Cons:

N/A

2026-07-04 via Nuitee
P
Patricia couple us
10
2026-07-03 via Nuitee
M
Maria extended_group us
10
Very comfortable and close to the shopping stores and restaurant
Pros:

The deluxe suites room they gave us was on the first floor and was vey nice and comfortable. The ceiling are high and the room looks huge. We have a very nice stay and very comfortable.

Cons:

None

2026-07-02 via Nuitee
N
Nakesha couple us
7
Pros:

It was in a convenient area. The staff was very courteous.

Cons:

There was no air circulating in my room once arriving. I had to step into a hot box. It took a whole day and a half to get to a comfortable cool temperature.

2026-06-30 via Nuitee
C
Constance solo_traveller us
8
2026-06-29 via Nuitee
D
Drew solo_traveller us
4
Bed was terrible
Pros:

Staff and clean

Cons:

Bed was uncomfortable

2026-06-27 via Nuitee
L
Larry family_with_children us
8
Staff was friendly, room was very clean and was a quiet stay. Everything is close by.
Pros:

Most accommodations was in walking distance

Cons:

No comment

2026-06-22 via Nuitee
N
Nicole solo_traveller us
7
Great but food could have been better
Pros:

I liked being close to great restaurants! The hotel was very clean and comfortable.

Cons:

Food staff could have been more friendly. There weren't a lot of options for hot breakfast. No bacon just a lot of sausage and the fruit has a lot of bad brown spots on it. Previous holiday inn stays had waffles, bacon, etc basically like a buffet.

2026-06-10 via Nuitee
R
Rushing couple us
10
2026-06-10 via Nuitee
R
Ryneka family_with_children us
10
2026-06-08 via Nuitee
R
Rushing couple us
9
2026-06-03 via Nuitee
S
Shanna couple us
9
Our stay was very relaxing
Pros:

The jetted tub in the king suite was nice and bed was very comfortable. The breakfast had a variety of choices. The location is great for a variety of different types of restaurants and places to shop.

Cons:

NA

2026-06-01 via Nuitee