Cloud House Sapa

Hotels
9.4 (174 reviews)
180 Dien Bien Phu Street, Sapa Town, Lao Cai Province , Sa Pa , vn

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Spacious rooms
Cons:
Far from the center
Hard beds
No air conditioning

Categories

Cleanliness
9.41
Clean and well-maintained according to multiple reviews.
Service
9.99
Repeatedly praised as very friendly and helpful.
Location
8.42
A bit far from the center, but close to local markets.
Room Quality
9.37
Spacious rooms with good furnishings, but some beds are hard.
Amenities
8.9
Basic amenities provided; some mentioned lack of air conditioning.
Value for Money
9.86
Considered good value by guests based on their experiences.
Food and Beverage
9.41
Very good breakfast options noted in reviews.
Overall Experience
9.88
Overall very positive experiences shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:10

Property Description

Tranquil Retreat in Sa Pa

Serenity Amidst Nature: Nestled in Sa Pa with lush gardens, Cloud House Sapa offers a peaceful escape. Enjoy the terrace and shared lounge for relaxation.

Comfort and Convenience: Each room is thoughtfully equipped with modern amenities like a flat-screen TV, private bathroom, and cozy bedding. Some rooms even boast scenic city views.

Prime Location: Explore nearby attractions such as Sa Pa Lake and Sa Pa Bus Station, all within close proximity to the hotel. With a 24-hour front desk and room service, your stay is bound to be hassle-free.

Book your stay at Cloud House Sapa for a rejuvenating experience amidst the beauty of Sa Pa.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 174 reviews
Cleanliness: 9.41
Service: 9.99
Location: 8.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.86
Food and Beverage: 9.41
Overall Experience: 9.88
C
Ceire • couple • au
9
Pros:

Bed was comfy and heated blanket was amazing. Staff were very friendly

2026-02-14 • via Nuitee
H
Han • solo_traveller • vn
7
Location is a bit far from center if walking. The owner is very friendly, house is clean and feel like home.
Pros:

Owner is friendly

Cons:

Room has no window and not good noise proofing.

2026-02-14 • via Nuitee
A
Alexandru • solo_traveller • gb
10
TOP 100%
Pros:

Usually I'm not doing reviews.
just in case the accommodation is very bad or very good.
in this case it's "very good"one.
im a solo motorcycle traveler and i had a lot of accommodations in North Vietnam from small villages to big city Luxury Hotels and this is one of cleanest accommodation i had, Also the owners was very very nice with me, and from overs reviews i saw that they are nice with all costumers, like this should be every Hotel and every Homestays. 10/10
Recommend 👍

2026-02-10 • via Nuitee
I
itamar • couple • il
8
Nice staff - great stay
Pros:

Nice staff, helped with everything.
Very good breakfast - coffe and sandwich yumi!
Big rooms - giant bads (2 bads, 1 sheet) and tv.

Cons:

No air conditioning (only fan).
The water doesn't boil well - not enough for all shower.
Location a bit off (1 km from center).

2025-09-19 • via Nuitee
A
Anh • family_with_children • vn
10
tuyệt vời
Pros:

rất sạch sẽ ạ

2025-09-17 • via Nuitee
J
Jin • couple • vn
8
2025-09-11 • via Nuitee
H
Hong • solo_traveller • vn
10
2025-09-03 • via Nuitee
D
David • couple • es
10
Un 10, sitio excepcional y personal maravilloso.
Pros:

Todo muy limpio, nada más entrar te descalzas y te facilitan calzado para caminar en el hotel.

La dueña del local es muy amable, nos ha ayudado en todo lo que ha podido.

• Alquilamos una moto y estaba lloviendo, nos dejó un impermeable.
• Llegamos con nuestras zapatillas sucias de un trekking y nos ofreció servicio de lavandería, a la mañana siguiente nuestras zapatillas estaban secas y limpias.
• Guardo nuestro equipaje durante todo el día, ya que nuestro autobús salía a ultima hora de la noche.

Sin duda un sitio muy muy recomendable en Sa Pa, además, está cerca del mercado y un poco más alejado del bullicio turístico, que puede ser un poco molesto si necesitas descansar.

2025-08-31 • via Nuitee
H
Hà Mạnh • couple • vn
9
Pros:

Chủ ks rất thân thiện, thái độ phục vụ rất có tâm, phòng sạch sẽ, nội thất ok. Mình đã có 1 trải nghiệm rất hài lòng ở đây, không mong gì hơn so với số tiền bỏ ra. Chấm điểm 9.5/10.

2025-08-24 • via Nuitee
• family_with_children • au
8
Happy host, spacious room
Pros:

The Host was wonderful helpful and happy. The room was spacious and had a good view. Family friendly, pet friendly and clean.

Cons:

The location was a bit far from town, the beds were so hard we could not sleep there was no give at all. No lift just stairs. and no airconditioner

2025-08-06 • via Nuitee
Z
Zubin Kamleshkumar • extended_group • in
10
Pros:

Owner of the property was so polite and always smiling. Helped us book cabs and motorbike. Would recommend the place to anyone.

2025-07-22 • via Nuitee
S
Scolsen • solo_traveller • it
9
Pros:

La proprietaria è molto gentile e mi ha aiutato per tutto. La stanza si trova a pochi passi dai villaggi.. molto conveniente qualità prezzo… consigliato

2025-07-17 • via Nuitee
A
Ali • young couple • ca
9
Would stay here again
Pros:

Amazing staff, very gelpful and friendly.
Location is great if you don't mind a short walk to the center. I liked it because it was more quiet.
The house is clean.
Great shower and a huge comfy bed.

Cons:

There was no window in our room and there was a musty smell due to poor circulation.

2025-05-05 • via Nuitee
Y
Yasmin • young couple • gb
9
Superb
Pros:

Great friendly staff! The rooms were spacious and had a heated blanket which was lovely

2025-05-03 • via Nuitee
D
David • group • my
8
Very good
2025-05-02 • via Nuitee
V
Vladyslav • solo traveller • my
10
Very calm room, good location. Good for sleep 😴💤
Pros:

Very big and comfortable bed, have lamp 🛋️, everything looks good and clean. Smell good 😊

2025-04-25 • via Nuitee
M
Mary • solo traveller • ph
9
Comfy and safe
Pros:

It’s clean

Cons:

The hot water seems to be not working properly its too hot

2025-04-23 • via Nuitee
E
Eve • young couple • au
10
Great place to stay
Pros:

The room we booked and stayed in was spacious, clean and comfortable. We tried to extend our stay but they were fully booked, but they offered us a windowless room with seperate bathroom on the third floor for a cheaper rate. The room was ok, it suited us as we were happy to stay there. The lady in charge was really lovely and kind, breakfast was an added bonus.

2025-04-21 • via Nuitee
D
David • young couple • us
10
Exceptional
Pros:

The host so friendly and helpfulness. They always asking do you need help.
Bed very comfortable.
Very good prices.

Cons:

Maybe they should reduce the plastic like shampoo and toothbrush...
The room i stayed have no window, it look like a cabin, if every room window available is perfect.

2025-04-17 • via Nuitee
K
Katie • young couple • nz
10
Great place to stay!
Pros:

This is a great place to stay. The lady is so lovely and looks after you so well and nothing is a problem for her! It is super clean and she also prepares a great breakfast if you wish. Strongly suggest you book with breakfast! We also had our laundry done and it came back perfect.

2025-04-15 • via Nuitee