Pagoda Resort & Spa

Hotels
8.1 (4105 reviews)
112 Melville Parade , Perth , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Spacious Rooms
Cons:
Cleanliness Issues
Room Maintenance
Outdated Amenities

Categories

Cleanliness
7.54
Some reviews mentioned cleanliness issues, indicating a need for improvement.
Service
8.51
Staff were friendly and reception was very helpful.
Location
8.55
Conveniently located close to the city.
Room Quality
7.5
Rooms were described as outdated and in need of maintenance.
Amenities
8.03
Basic amenities were available, but some facilities need updating.
Value for Money
8.49
Many reviews highlighted great value for the price.
Food and Beverage
8.04
Food quality was generally noted as good, although specific issues with the bathroom fan were mentioned.
Overall Experience
8.11
The overall feedback suggests that while there are areas for improvement, the experience was satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:14

Property Description

Luxurious Accommodation with Stunning Views
Located by Perth’s Swan River, Pagoda Resort & Spa offers elegant guest rooms and apartments with picturesque views of the river, parklands, or poolside gardens. Indulge in the outdoor heated pool, sauna, and well-equipped fitness centre for a relaxing stay.

Modern Amenities and Services
Enjoy complimentary WiFi throughout the hotel, spa baths in most rooms, and fully equipped kitchens in all apartments. Each unit features a desk, satellite TV, and convenient tea/coffee making facilities. The hotel also boasts Waterwall Restaurant & Bar for exquisite dining and cocktails.

Convenient Location and Shuttle Service
Just a short drive from Perth's city centre and the airport, Pagoda Resort & Spa offers a free morning shuttle to the city and nearby areas on weekdays. Experience luxury and convenience at its best.

Important information:

Please note that there is a 1.40% charge when you pay with a Visa and MasterCard and UnionPay credit card.

Please note that there is a 1.35% charge when you pay with a Visa, MasterCard and UnionPay credit card, 1.90% with an American Express credit card.

Please note there is a 3.4% charge for JCB credit card.

Please note that this property requires a $200 credit card pre-authorization or $200 cash deposit upon check in to cover any incidental charges.

This is refundable on check-out. You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for AUD 20 per person per night when using an available cot.
    People 3 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4105 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
C
Caitlin couple au
8
2026-07-04 via Nuitee
K
Kirsty solo_traveller gb
7
Pros:

It was in a great location and close to everywhere we wanted to be. Breakfast was great every day. On-site parking was good and secure but dont think it should be charged extra when staying for a week

Cons:

Rooms were very dated and in great condition for the price. Paying additional for parking on top over the overpriced room was a bit much

2026-07-04 via Nuitee
B
Bobby couple au
6
Average experience, wasn't the best, disappointed as the negatives outway the positives
Pros:

Spar was nice, dinner was good. Room was nice and clean.

Cons:

Bed was really uncomfortable, was really noisy from other occupants in the motel on several floors and on many occasions during the evening and over night with limited response to rectify the problem, breakfast staff were not very pleasant and seemed like they didn't want to be there ( breakfast manager )

2026-07-03 via Nuitee
B
Barnsley solo_traveller au
10
2026-07-02 via Nuitee
J
Justine solo_traveller au
8
Good
Pros:

Nice location on the river. Fancy bath tub

Cons:

The calamari salad wasn't very good. Very chewy

2026-07-01 via Nuitee
J
Janet couple au
9
Relaxing and accommodating
Pros:

Pleasant staff nice room and restraunt

Cons:

Can’t complain

2026-07-01 via Nuitee
M
Michelle extended_group au
10
2026-06-30 via Nuitee
A
ANGUSTUS GORDON couple au
9
Pros:

Good spa in the room

Cons:

Restaurant staff

2026-06-29 via Nuitee
Z
Zuvela extended_group au
8
Pros:

The location is great!

Cons:

Wasn't fortunate to have river side room with a view of the river.

2026-06-29 via Nuitee
R
Rita couple au
7
We enjoy staying at the Pagoda as the location suits us and the staff are helpful.
Pros:

The complimentary snacks were appreciated and the room was large and comfortable

Cons:

The room was large and comfortable, but it needed a fresh coat of paint and some repairs.

2026-06-29 via Nuitee
J
Joshua solo_traveller au
10
Comfortable, clean staff very friendly
Pros:

Everything

2026-06-28 via Nuitee
M
Maddison couple au
8
2026-06-28 via Nuitee
C
Cooby boy solo_traveller au
8
Pros:

Spa.secire parking

2026-06-28 via Nuitee
C
Carmel couple au
10
Mostly enjoyable
Pros:

Lovely and convenient

Cons:

At checkout was charged for roll out bed which we didn’t have then charged $200 deposit still waiting to be returned

2026-06-28 via Nuitee
P
PAULINE solo_traveller au
9
2026-06-27 via Nuitee
S
Shane solo_traveller au
9
2026-06-27 via Nuitee
M
Mark couple au
6
Pros:

Location

Cons:

The tv and internet were slow and kept buffering. Fridge was hard to open initially and the bathroom needs an overhaul.

2026-06-27 via Nuitee
R
Rosemary solo_traveller au
9
2026-06-26 via Nuitee
N
Nicola couple au
10
2026-06-25 via Nuitee
L
Lyn solo_traveller au
8
Overall was a pleasant stay
Cons:

Cleaning cloth left on chair and dirty dishes left on table

2026-06-24 via Nuitee