Pagoda Resort & Spa

Hotels
8.1 (4135 reviews)
112 Melville Parade , Perth , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Spacious Rooms
Cons:
Cleanliness Issues
Room Maintenance
Outdated Amenities

Categories

Cleanliness
7.54
Some reviews mentioned cleanliness issues, indicating a need for improvement.
Service
8.51
Staff were friendly and reception was very helpful.
Location
8.55
Conveniently located close to the city.
Room Quality
7.5
Rooms were described as outdated and in need of maintenance.
Amenities
8.03
Basic amenities were available, but some facilities need updating.
Value for Money
8.49
Many reviews highlighted great value for the price.
Food and Beverage
8.04
Food quality was generally noted as good, although specific issues with the bathroom fan were mentioned.
Overall Experience
8.11
The overall feedback suggests that while there are areas for improvement, the experience was satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:14

Property Description

Luxurious Accommodation with Stunning Views
Located by Perth’s Swan River, Pagoda Resort & Spa offers elegant guest rooms and apartments with picturesque views of the river, parklands, or poolside gardens. Indulge in the outdoor heated pool, sauna, and well-equipped fitness centre for a relaxing stay.

Modern Amenities and Services
Enjoy complimentary WiFi throughout the hotel, spa baths in most rooms, and fully equipped kitchens in all apartments. Each unit features a desk, satellite TV, and convenient tea/coffee making facilities. The hotel also boasts Waterwall Restaurant & Bar for exquisite dining and cocktails.

Convenient Location and Shuttle Service
Just a short drive from Perth's city centre and the airport, Pagoda Resort & Spa offers a free morning shuttle to the city and nearby areas on weekdays. Experience luxury and convenience at its best.

Important information:

Please note that there is a 1.40% charge when you pay with a Visa and MasterCard and UnionPay credit card.

Please note that there is a 1.35% charge when you pay with a Visa, MasterCard and UnionPay credit card, 1.90% with an American Express credit card.

Please note there is a 3.4% charge for JCB credit card.

Please note that this property requires a $200 credit card pre-authorization or $200 cash deposit upon check in to cover any incidental charges.

This is refundable on check-out. You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for AUD 20 per person per night when using an available cot.
    People 3 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4135 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
D
David family_with_children au
9
2026-07-10 via Nuitee
R
Russell couple au
9
2026-07-10 via Nuitee
L
Luke family_with_children au
10
Great
2026-07-10 via Nuitee
L
Lucinda family_with_children au
8
Pros:

The 2 bedroom apartment is phenomenal

Cons:

The bathroom having no exhaust fan meant everything stayed damp and dewy

2026-07-08 via Nuitee
I
Iain couple au
9
Pros:

Huge room

2026-07-08 via Nuitee
K
Kiel solo_traveller au
10
Pros:

The food

Cons:

I had to leave

2026-07-08 via Nuitee
M
Mal solo_traveller au
9
2026-07-07 via Nuitee
B
Breanna solo_traveller au
1
Would never go back!
Cons:

False marketing on site. The room looked completely different to photos and didn't include facilities that were listed. Complained about this and were told 'its subject to availability' and to pay for an upgrade.

Definitely needs a renovation. The shower was a horrendous experience. Went from boiling hot to freezing cold constantly.

Would never go back.

2026-07-07 via Nuitee
J
Juan family_with_children au
9
Great relaxing time
Pros:

Big Bath

Cons:

Location is not to easy to arrive by public transport

2026-07-07 via Nuitee
K
Kerrilee solo_traveller au
9
2026-07-06 via Nuitee
T
Tim couple au
9
Pros:

It’s just nice, charming nice

Cons:

Wifi was dropping out in my room a bit

2026-07-06 via Nuitee
K
Kpeda solo_traveller au
10
Recommendable corner great for families
Pros:

The home away home experience, Clean environment, great for value

2026-07-05 via Nuitee
J
Jayne couple au
7
Stay was comfortable.
Pros:

I love the Asian inspired decor.

Cons:

Presented to the restaurant, WaterWall at 9:30pm on Friday night. 1 x table of patrons was still inside the restaurant but despite closing time of 10pm, nobody even came to assist us. Ended up catching an Uber to Northbridge for dinner.

2026-07-05 via Nuitee
J
Jason solo_traveller au
5
Pros:

Location is good , room service dinner was great

Cons:

Bed was very uncomfortable, crunching springs

2026-07-05 via Nuitee
T
Tyeshia couple au
10
2026-07-05 via Nuitee
T
Tyeshia family_with_children au
9
2026-07-05 via Nuitee
C
Caitlin couple au
8
2026-07-04 via Nuitee
K
Kirsty solo_traveller gb
7
Pros:

It was in a great location and close to everywhere we wanted to be. Breakfast was great every day. On-site parking was good and secure but dont think it should be charged extra when staying for a week

Cons:

Rooms were very dated and in great condition for the price. Paying additional for parking on top over the overpriced room was a bit much

2026-07-04 via Nuitee
B
Bobby couple au
6
Average experience, wasn't the best, disappointed as the negatives outway the positives
Pros:

Spar was nice, dinner was good. Room was nice and clean.

Cons:

Bed was really uncomfortable, was really noisy from other occupants in the motel on several floors and on many occasions during the evening and over night with limited response to rectify the problem, breakfast staff were not very pleasant and seemed like they didn't want to be there ( breakfast manager )

2026-07-03 via Nuitee
B
Barnsley solo_traveller au
10
2026-07-02 via Nuitee