Pets allowed

Facilities

Full-service spa
Fitness facilities
Newspapers in lobby (surcharge)
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Garden
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Exceptional service
Lovely amenities
Fantastic breakfast options
Cons:
Limited views from some rooms
Pricing of dinner
Breakfast occasionally ran out

Categories

Cleanliness
8.84
Facilities are faultless; however, some aspects could be sharpened.
Service
9.31
Exceptional service from staff, with warm professionalism and attention.
Location
8.85
Good location, but some rooms have views limited to the car park.
Room Quality
8.3
Rooms are beautifully designed, but disappointing for some with no sun exposure.
Amenities
9.33
Top-notch spa and heated outdoor pool; great for relaxation.
Value for Money
8.29
Dinner pricing seems a touch overpriced compared to offerings.
Food and Beverage
8.34
Breakfast options were high-quality but sometimes ran out.
Overall Experience
9.11
A fantastic stay that exceeded expectations with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:45

Property Description

Welcome to The Retreat, Elcot Park, a serene escape nestled in the beautiful countryside of Newbury, where relaxation meets luxury.

Indulgent Spa Experience
Unwind at our full-service spa that offers rejuvenating massages, ensuring you leave feeling refreshed and revitalized.

Recreational Amenities Galore
Dive into leisure with our stunning outdoor and indoor pools, or break a sweat at our state-of-the-art fitness center. Entertainment options abound with an arcade/game room to keep everyone engaged.

Gourmet Dining Options
Satisfy your culinary desires at our two exceptional restaurants, including a delightful continental breakfast experience. End your day with a drink at our stylish bar/lounge.

Escape to tranquility and make your reservation today for an unforgettable stay!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

8.8
Based on 61 reviews
Cleanliness: 8.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 9.11
K
Katy
10
Pros:

What a fantastic stay at The Retreat! From the moment we arrived, it was clear that this is a place where every little detail is thoughtfully considered to ensure an exceptional guest experience.

The facilities are truly faultless — from the beautifully designed rooms to the immaculate communal spaces. The spa was absolutely top-notch, offering a relaxing and luxurious experience that left us feeling completely rejuvenated. A special mention must go to Leanne in the spa, whose exemplary customer service made our visit even more memorable.

The heated outdoor pool was a real treat, such a unique and relaxing touch.

Breakfast was amazing, with a wide variety of high-quality options that catered to all tastes. Every bite reflected the same attention to detail seen throughout the rest of the hotel.

The staff, without exception, were warm, professional, and went above and beyond to make our stay unforgettable. Their dedication and friendliness truly set The Retreat apart.

Highly recommend, and we’ll absolutely be back for another visit soon.

2025-09-27 via Nuitee
J
James
10
Pros:

Great place with fantastic decor and great atmosphere

2025-09-10 via Nuitee
T
Toby
8
Pros:

My balcony room was overlooking the car park and got no sun which was disappointing. Outdoor pool is really lovely and good number of sunloungers to enjoy the sun. Spa was incredible, I don’t use them often but the massage was sensational. Breakfast kept running out of food and dinner seems a touch overpriced. Restaurant staff do their best and are lovely but are essentially untrained sixth formers. Nice place but wouldn’t rush back.

2025-08-29 via Nuitee
A
Abigail
10
Pros:

Beautiful property, the spa is a wonderful place to relax. Breakfast was amazing!! And the staff is friendly and knowledgeable. Highly recommend!

2025-08-17 via Nuitee
G
Gemma
10
Pros:

This was our first stay at this wonderful hotel. It won't be the last. the total and grounds are beautiful. The service was exceptional.

2025-08-15 via Nuitee
G
Gary
10
Retreat is well named
Pros:

Staff were friendly and helpful. Amenities are great. Bed was super comfortable. Would have been 5 stars all round except no wardrobe in the bedroom.

2025-08-10 via Nuitee
R
Rachel
10
Pros:

Lovely stay, nice touch with the pantry and the spa facilities. Food was delicious too!

2025-08-04 via Nuitee
R
ROBERT
6
Pros:

Terrible room. Noisy and small. Apparently we shouldn't have booked the Classic room. Based on our experience I'd advise others to think twice before doing so.
Most staff excellent but Reception staff could do with a Customer Care course!

2025-06-16 via Nuitee
P
Phoebe
10
Pros:

Had a lovely time away with a friends. There was plenty to keep us entertained. Had an excellent facial in the spa

2025-06-08 via Nuitee
M
Michelle
10
Lovely birthday stay
Pros:

We enjoyed our stay, we loved that there was a pantry with drinks and snacks in, and the staff were so friendly from reception to breakfast the next morning. The pool area was good, and we'd come back again.

2025-05-26 via Nuitee
F
Francesca partner
8
Pros:

The staff are fantastic and so friendly, making the stay really comfortable. However, the outdoor pool was quite dirty, including the loungers and the pool surfaces with bird poo and staining on the tiles. Also our room did not have air conditioning and it was extremely hot and uncomfortable to sleep the first night. After this we had fans on which the hotel supplied. We had a lovely stay despite the small issues.

2025-05-04 via Nuitee
M
Mark partner
10
Pros:

We had a fantastic stay at the Retreat and can’t wait to go back!

2025-04-14 via Nuitee
L
Louise friends
10
Pros:

Absolutely perfect stay here. The decor, the staff, the food, the atmosphere was all wonderful, honestly couldn’t fault it here. Staff were helpful and kind, the cleanliness was perfection and the spa was heavenly.

2025-03-25 via Nuitee
S
Sharon friends
10
Pros:

Beautiful relaxing Country House with rambling gardens. Superb food and hospitality.
Beautiful bedroom but too hot! Tried opening windows but noise from ventilation units outside too i intrusive!
Needed more hanging space
Loved the Pantry!

2025-03-09 via Nuitee
L
Lauren partner
10
Pros:

Gorgeous hotel with very helpful and friendly staff! Great facilities and lovely walks available. Will be back in summer for sure :)

2025-02-15 via Nuitee
T
Theodora partner
6
Pros:

The pros: The spa is a bit small but nice, the decor is fun, great cocktails, good food, our room was quiet, the tennis court was fun
The cons: The beds were hard, the vegan breakfast options limited, difficult to get a booking at the restaurants or spa without booking well in advance and the whole place feels a bit big and not boutiquey

2025-02-07 via Nuitee
L
Laura partner
10
Pros:

We loved our 2 night stay here, the restaurant was great (unfortunately couldn’t get a booking at Yu Pan Asian) and we loved that the outdoor pool was heated for swimming in winter.
The spa facilities do get extremely busy and noisy on Saturday but Friday evening and Sunday it was really pleasant to use.
Our massage treatments were amazing, very relaxing.
We stayed in a Heritage double room, very comfortable and with lovely personal touches to the room. Could use a few hooks by door for big winter coats and a place to store shoes and better pillows.
Service was overall very good, extremely friendly staff. It did seem that some staff were not as well informed as others as when we enquired about a few things, we got mixed answers but nothing major - like I said everyone was extremely professional and friendly.
We were recommended good local walks, the grounds of the hotel are lovely too.
Would definitely recommend this hotel and we can’t wait to come back.

2025-01-05 via Nuitee
M
Martin family
10
Pros:

Didn’t really see the benefits of VIP? Outside of that, the hotel was fabulous

2024-12-12 via Nuitee
R
Richard
8
Pros:

We had probably the worst bedroom with no views over the garden, but immediately over noisy bin storage.
Shower over bath with no safety handles. Dangerous.

2024-11-03 via Nuitee
A
Amanda family
10
Pros:

Fabulous spa hotel in beautiful grounds. Definitely recommend 😊

2024-09-23 via Nuitee