Mercure Bristol North The Grange Hotel

Hotels
•
Mercure
7.3 (2020 reviews)
Old Gloucester Road, Northwoods, Winterbourne , Bristol , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Quiet location
Cons:
Cleanliness issues
A bit tired room decor
Extra charges for pets

Categories

Cleanliness
6.15
Black hair in the bath mentioned; cleanliness could be improved.
Service
8.31
Staff described as exceptionally friendly and helpful; great service noted.
Location
7.86
Lovely quiet location with beautiful grounds noted.
Room Quality
6.81
Rooms looked a little tired, yet spacious and comfortable.
Amenities
6.84
Not enough facilities mentioned, but overall okay.
Value for Money
7.3
Good overall experience, but an extra charge mentioned for pets.
Food and Beverage
7.85
Breakfast was excellent with lots of choices and evening meals were well-received.
Overall Experience
7.32
Mixed but generally positive experience; considering returning next year.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Escape to Nature's Embrace

Nestled in a serene forest setting, our 4-star country house hotel offers a tranquil escape. Enjoy modern comforts like flat-screen TVs and complimentary high-speed WiFi. Indulge in traditional cuisine at The Brasserie while soaking in garden views, or unwind at the Conservatory Bar terrace.

Charming Heritage with Modern Comforts

Experience the allure of an English country home dating back to 1851 at Mercure Bristol North. Just a short drive from the M5 and M4 motorways, our hotel seamlessly blends history with contemporary amenities.

Unwind and Explore

Conveniently located only 7.5 miles from Bristol, The Grange invites you to relax and explore. Take a leisurely stroll in the lush grounds or challenge friends to a game of croquet on the lawn.

Book your stay now and immerse yourself in nature's beauty at Mercure Bristol North!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

Please note that dog-friendly rooms are located in the Mews block. Dogs are not allowed in the hotel restaurant.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.3
Based on 2020 reviews
Cleanliness: 6.15
Service: 8.31
Location: 7.86
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.3
Food and Beverage: 7.85
Overall Experience: 7.32
R
Rahul • couple • gb
10
2026-04-08 • via Nuitee
L
Lynne • couple • gb
10
Bristol at Easter
Pros:

The location of the hotel was great, lovely grounds and very dog friendly 😀

Cons:

We booked a garden room which we thought would be on the ground floor, but it was upstairs and no lift in hotel to the floor the room was on.

2026-04-07 • via Nuitee
G
Geraint • family_with_children • gb
10
Peaceful gem.
Pros:

The hotel is situated in its own grounds which is nice if you want to have a gentle stroll around. The staff were very friendly and the rooms were clean and comfortable. It's a peaceful setting, ideal for a weekend getaway. The hotel is close enough to the motorway for guests to be able to get to places to visit in the area quickly but far enough away to still be peaceful. It was an enjoyable stay.

2026-04-06 • via Nuitee
D
daniel • couple • gb
1
Underwhelming
Cons:

The bed was not made both bins where still full and general cleanliness was poor

2026-04-06 • via Nuitee
M
Michelle • couple • gb
10
Pros:

Excellent welcome from staff at all times. Dog friendly.

Cons:

N/A

2026-04-06 • via Nuitee
C
Caroline • couple • gb
9
Relaxing peaceful and friendly
Pros:

Surroundings
And clean spacious room

Cons:

Maybe too hot in bedroom but easy to remedy by turning of radiator and opening window
Would
Preferred a walk in shower

2026-04-04 • via Nuitee
M
Mark • solo_traveller • gb
8
An escape from the city without travelling miles
Pros:

Beautiful building in wonderful surroundings. Nice restaurant with good food. Bar was a nice area to relax.

Cons:

Slightly understaffed. Would sometimes have a wait to get a drink at the bar, there is a sign saying go to reception to find staff but in a Mercure I feel this is a bit poor. Staff however were all friendly

2026-04-03 • via Nuitee
D
Debbie • extended_group • gb
8
Relaxing break
Pros:

Lovely peaceful location but close to everything you might need

Cons:

No pool

2026-04-03 • via Nuitee
L
Luis • couple • gb
10
2026-04-01 • via Nuitee
T
Teo • couple • gb
8
Good location and very good VfM
Pros:

Good location, lovely property, relaxed and helpful staff, excellent room in ‘old part’ of property

Cons:

Continues to look a bit tired in high-volume traffic places, private road to the hotel is as pot-holed as it always has been

2026-03-31 • via Nuitee
L
Lydia • couple • gb
8
2026-03-30 • via Nuitee
D
Daljit • solo_traveller • gb
1
😡
Pros:

Location

Cons:

Floor is making so much noise you can hear everything. Someone was walking outside your room and when you go to the bathroom or something, your floor was making such a bad noise. You can’t even sleep all night.

2026-03-30 • via Nuitee
A
Andrew • solo_traveller • gb
8
A super location in the heart of the countryside but within easy reach of Bristol
Pros:

Lovely rural location and excellent service

2026-03-28 • via Nuitee
J
Justine • couple • gb
6
Perfect spot for a stopover with a dog. Comfy bed, plenty of hot water and good breakfast.
Pros:

Great location with plenty of grass to walk our dog. Comfortable bed with hot shower and a good breakfast offering in the morning so ticked all the boxes in terms of what we were looking for in an overnight stay whilst visiting friends in Bristol.

Cons:

The hotel is dated and the corridors and rooms, particularly the bathrooms could do with refurbishing. Our bedroom window in the main house was in a very bad state of repair and the outlook onto the messy flat roof was worth avoiding looking at.

2026-03-26 • via Nuitee
J
Jon • solo_traveller • gb
3
Won't stay again
Pros:

Breakfast was fine

Cons:

Hotel was old, tired, in need of new carpets and a refurb.

2026-03-23 • via Nuitee
D
Deborah • extended_group • gb
4
Nice food but that’s about it
Pros:

The food was lovely , most staff friendly

Cons:

It needs serious work doing to the property very run down , not the cleanest in areas . Young staff behind the bar should watch their language ( heard swearing ) also eating while on shift ?

2026-03-23 • via Nuitee
P
Pauline • couple • gb
7
Decent enougg
Pros:

Very comfy bed, good location, pleasant staff

Cons:

Expensive yet mediocre restaurant.

2026-03-23 • via Nuitee
P
Paleczek • couple • gb
7
2026-03-22 • via Nuitee
L
Lynne • solo_traveller • gb
6
Pros:

Staff were lovely, proactive and professional. Thanks to events team for a great job.

Cons:

This is a beautiful property that has been allowed to become shabby, grubby, uninvested it and is shameful. Whoever the leadership team are who take the money without investing in the infrastructure and potential should be ashamed. It claims to be a 4-star - nowhere close. This is an example of neglect, and lack of investment.

2026-03-20 • via Nuitee
L
Lee • couple • gb
9
Pros:

Room was lovely. Big, comfortable and clean.

Cons:

Food in the restaurant was ok but not great.

2026-03-18 • via Nuitee