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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
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Happy hour
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Escape to Nature's Embrace
Nestled in a serene forest setting, our 4-star country house hotel offers a tranquil escape. Enjoy modern comforts like flat-screen TVs and complimentary high-speed WiFi. Indulge in traditional cuisine at The Brasserie while soaking in garden views, or unwind at the Conservatory Bar terrace.
Charming Heritage with Modern Comforts
Experience the allure of an English country home dating back to 1851 at Mercure Bristol North. Just a short drive from the M5 and M4 motorways, our hotel seamlessly blends history with contemporary amenities.
Unwind and Explore
Conveniently located only 7.5 miles from Bristol, The Grange invites you to relax and explore. Take a leisurely stroll in the lush grounds or challenge friends to a game of croquet on the lawn.
Book your stay now and immerse yourself in nature's beauty at Mercure Bristol North!
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
Please note that dog-friendly rooms are located in the Mews block. Dogs are not allowed in the hotel restaurant.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
It’s a beautiful property, but it’s showing its age, the rooms are tired and dated, the walls and doors are badly marked along the corridors, the ladies on the front desk were lovely. I have stayed at this hotel a few times in the past and there is a young lady that has run breakfast every time and she does a wonderful job and is amazing, she is a real asset and some of her colleagues could learn a lot from her. The quality of the breakfast is excellent and hasn’t changed, but the evening meal used to be excellent but this time was poor.
It is showing its age, there are no onsite facilities not a thing to do, no gym, no pool, nothing! I have stayed in this hotel multiple times and it’s always been good, this time though something had changed. The restaurant no longer felt like a quality restaurant with fine dining and quality food, it was closer to a weatherspoons, gone with the quality menu’s in with a colourful mass produced menu with pub classics and the grill. Food arrived, gammon was the thickness of bacon, undercooked chips 4 pea’s one fried egg and not a pineapple in sight. The bar boys couldn’t manage a simple orange juice and lemonade. £22 spent on a wrong drink and crap food. When other guests asked the bar boys about wine options the answers were nothing more than grunts, um’s, yea’s and like. Eventually the guests got a choice of um that one and uurrr this one. The dated rooms could be forgiven if all the staff made up for it with good service, some were very very good, but 50% of them were terrible missing even the most basic service or bartending knowledge.
Size of the room
Paid for a premier room and it just about made standard in desperate need of updating
I loved the bath. Bed was very comfortable and the room was clean.
I do not like cheap instant coffee but unless you are at a very high quality and expensive hotel, this is what you get. Thankfully I bring my own.
Anastasia behind the bar was great right from the start, friendly and and helpful. Room was great, nice and big with everything we needed for a night's stay, bed was massive 🤣. Restaurant was booked and the food was amazing and decent portions, our server Leah was also friendly and helpful while we were there.
Comfortable room and helpful staff
Lovely attentive staff. Good food and an upgrade on our room. A brilliant place to stay with the dog. Loads of room for them to run free.
Nothing
Big comfortable room, excellent breakfast, very attentive staff
Bathroom a bit dated, but to be expected in a big old building
The staff were very welcoming. Room was large
Shower was hot and water pressure good
Breakfast was lovely
Large carparks
Bed was very uncomfortable. Very hard mattress .
Nothing.
What an awful place to stay Felt like I was on Epstein Island lots of children running around very indecent Around the communal areas, restaurant living room and bar we came here for a relaxing Two days stay as well and there was lots of weddings happening people running around yelling and screaming if you want to come to a hotel full of children running around indecent and people yelling and screaming until midnight and 6 o’clock in the morning. This is the place for you. I think I get better value for money in a motel rather than this hotel even the tables In the front reception has mould Underneath the glass, most of the window windows in this hotel are also blown and Need replacing wooden frames are cracking and fracturing letting moisture through the place is severely understaffed as well. If you want to get a drink from a bar you have to go wait by reception where there’s never anyone there for them to even come and make you a drink you’d be lucky to get any seating outside as well when they rent out the whole place for weddings whilst still having guests too.
The Grounds , the staff , the food , the room
Lovely location, helpful staff.
Great quiet location
Comfortable and spacious room, lovely staff and great food and Beautiful scenery. Overall amazing experience
There's nothing I didn't like.
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