Mercure Bristol North The Grange Hotel

Hotels
Mercure
7.3 (2271 reviews)
Old Gloucester Road, Northwoods, Winterbourne , Bristol , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Quiet location
Cons:
Cleanliness issues
A bit tired room decor
Extra charges for pets

Categories

Cleanliness
6.15
Black hair in the bath mentioned; cleanliness could be improved.
Service
8.31
Staff described as exceptionally friendly and helpful; great service noted.
Location
7.86
Lovely quiet location with beautiful grounds noted.
Room Quality
6.81
Rooms looked a little tired, yet spacious and comfortable.
Amenities
6.84
Not enough facilities mentioned, but overall okay.
Value for Money
7.3
Good overall experience, but an extra charge mentioned for pets.
Food and Beverage
7.85
Breakfast was excellent with lots of choices and evening meals were well-received.
Overall Experience
7.32
Mixed but generally positive experience; considering returning next year.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Escape to Nature's Embrace

Nestled in a serene forest setting, our 4-star country house hotel offers a tranquil escape. Enjoy modern comforts like flat-screen TVs and complimentary high-speed WiFi. Indulge in traditional cuisine at The Brasserie while soaking in garden views, or unwind at the Conservatory Bar terrace.

Charming Heritage with Modern Comforts

Experience the allure of an English country home dating back to 1851 at Mercure Bristol North. Just a short drive from the M5 and M4 motorways, our hotel seamlessly blends history with contemporary amenities.

Unwind and Explore

Conveniently located only 7.5 miles from Bristol, The Grange invites you to relax and explore. Take a leisurely stroll in the lush grounds or challenge friends to a game of croquet on the lawn.

Book your stay now and immerse yourself in nature's beauty at Mercure Bristol North!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

Please note that dog-friendly rooms are located in the Mews block. Dogs are not allowed in the hotel restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

7.3
Based on 2271 reviews
Cleanliness: 6.15
Service: 8.31
Location: 7.86
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.3
Food and Beverage: 7.85
Overall Experience: 7.32
S
Sajid couple gb
7
Could have been better
Cons:

Wasn’t clean… spider webs all around the breakfast area, skirting boards full of dust, upholstery stained. Had a small roach running on the bed which I made a video off. Didn’t complain to the front desk.

2026-08-28 via Nuitee
L
LINDA couple gb
8
2026-08-27 via Nuitee
S
Stefania couple gb
5
Ok
Pros:

Lovely location and building

Cons:

Dated rooms, bathroom grubby, no air con, musty smell

2026-08-27 via Nuitee
J
Jean couple gb
8
Enjoyed our stay and thought it was excellent value for money.
Pros:

Room was excellent only problem was the door in the corridor was next to our room and it was not fitted correctly and hence it banged when it was closed. It needs adjusting. Breakfast was excellent.

Cons:

Pillows were not good.

2026-08-25 via Nuitee
M
Merica solo_traveller gb
4
Disappointed with this trip, which is unfortunate as I had a good stay previously, which is why I returned.
Pros:

Lovely location & surroundings.

Cons:

Unfortunately my room smelled stale/smokey & the television only had 2 channels, the rest were blurred/no signal. Nothing could be done with the television.

2026-08-24 via Nuitee
A
Adam couple gb
9
If I came back down again, I would.
Pros:

Very calm and out the way of everything. So a relaxing stay to say the least.

Cons:

Can’t think of anything that made it bad.

2026-08-24 via Nuitee
M
Marc solo_traveller gb
7
Pros:

Bed was excellent

Cons:

Needs updating very old fashioned wall paper hanging off out of date bathroom only good thing was a large comfortable bed

2026-08-21 via Nuitee
A
Andrew couple gb
8
Great hotel outside Bristol
2026-08-21 via Nuitee
T
Terry couple gb
5
Pros:

Nice location

Cons:

Very dated no air conditioning old windows in a poor state of repair

2026-08-18 via Nuitee
R
Richard family_with_children gb
9
As a venue for my Granddaughters wedding a perfect setting
Pros:

Great selection for breakfast. Stunning location

Cons:

No hand rails to main entrance

2026-08-18 via Nuitee
S
Susan couple gb
6
Really nice stay after room sorted
Pros:

Helpful and friendly staff , location very peaceful surroundings. Very dog friendly.

Cons:

Could do with updating and lick of paint, we booked a privilege room and they were all on top floor. Requested ground or 1st floor prior to arrival by email , then found out we were on top floor not an option asked to be changed , but this was a cheaper room but no rebate as yet.

2026-08-17 via Nuitee
H
Helen solo_traveller gb
8
2026-08-17 via Nuitee
K
Kathryn couple gb
8
Great Location
Pros:

Nice hotel, nice setting, Staff very professional and friendly

Cons:

The hotel needs updating looking a bit tired

2026-08-17 via Nuitee
A
Adnan solo_traveller gb
9
Pros:

Lovely looking building and room was nicely laid out, and were accomdating to allowing for a room downstairs

Cons:

It'd be great if there could be AC added given the kind of heat we're now experiencing. The fan didn't do a lot

2026-08-16 via Nuitee
J
Julie couple gb
5
Pleasant enough stay, hotel decor was very tired in places. Disappointing that cash wasn’t accepted.
Pros:

Breakfast on day one was good, on day two it was only passable due to increased numbers of customers there was poor selection of food available.

Cons:

Room was extremely hot. Fan was next to useless in the room.

2026-08-16 via Nuitee
L
laurahE6291KX Couples
10
Lovely Anniversary meal at our wedding venue
Pros:

We got married at the Grange Hotel last year and were given a complimentary 1 year anniversary meal at the hotels restaurant, The Brasserie. We were welcomed straight away, even though we were early, our table was ready. Our table was very pretty, with a crisp white tablecloth covered with rose petals. The food was amazing, we had the bbq belly of pork bites, I had the hunters chicken, my husband had the gammon & we both had the sticky toffee pudding for dessert. We could not find a single fault with the food, it came out quickly and was piping hot, which is something I particularly like. It was all delicious and would happily come here again, not just for the memories of our wedding day but the food was amazing. We have to give a special mention to the two girls that were serving our food, Daisy and her coworker ( i think Erin, our meal was on Sat 15th Aug) they were lovely, welcoming and so helpful, nothing was too much trouble, they were great and definitely an asset to the restaurant!

2026-08-15 via Tripadvisor
K
Katie couple gb
7
Lovely grounds and building and friendly staff but cleanliness poor.
Pros:

Great location, building and grounds lovely ☺️

Cons:

Our room wasn’t very clean, we upgraded for £25 and wished we hadn’t. The toilet was dirty, dark rim around the bath and just generally grubby around the edges. A lighter left in there (we don’t smoke so not ours) wasn’t worth an extra £25 for an upgrade.

2026-08-15 via Nuitee
C
celine solo_traveller fr
7
Pros:

L emplacement le calme de l environnement
La qualité des couchages
La salle du petit déjeuner et la prestation petit déjeuner copieux et varié

Cons:

Globalement l hotel manque d entretien la fermeture de la fenêtre du 308 est cassé d un côté . Les moquettes dans les couloirs sont très defraichies . Les plinthes sont manquantes par endroit . Le revêtement de la salle de bain est très vieux .

2026-08-15 via Nuitee
H
Hannah solo_traveller gb
7
2026-08-14 via Nuitee
J
Jayne couple gb
8
Good value great staff the hotel is a bit tired
Pros:

Breakfast was good but not amazing. The staff are great. The hotel is nice but definitely needs a bit of tlc and refurbishing

Cons:

The decor!

2026-08-14 via Nuitee