Best Western Hotel Trier City

Hotels
Best Western
8.1 (6802 reviews)
Kaiserstraße 29 , Trier , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Parking fees not mentioned
Some amenities basic
Issues with breakfast quality

Categories

Cleanliness
7.88
Rooms described as clean, but some mentioned issues with facilities.
Service
8.35
Staff described as friendly and helpful.
Location
8.49
Location praised for convenience and proximity to downtown.
Room Quality
8.04
Rooms are spacious and comfortable, though some issues noted.
Amenities
7.87
Good breakfast and bar amenities, but parking facilities criticized.
Value for Money
7.93
Value considered fair for services offered.
Food and Beverage
8.28
Breakfast options were noted as good, though one review mentioned monotony.
Overall Experience
7.95
Generally positive experiences with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 09:43

Property Description

Convenient Location
Located beside the Europahalle Trier Exhibition Centre and a short walk from the Porta Nigra Roman Gate, the Best Western Hotel Trier City offers a prime location for both business and leisure travelers.

Modern Rooms and Amenities
The hotel's rooms feature modern décor, a 32-inch flat-screen TV, coffee/tea facilities, and a private bathroom with a rain shower. Guests can also enjoy free WiFi and Sky-sports channels in the lobby, ensuring a comfortable stay.

Relaxing Dining and Entertainment
Start your day with breakfast in the bistro-style lounge, unwind at the vibrant bar or outdoor terrace, and have fun with an American pool table on-site. Whether for work or leisure, the Best Western Hotel Trier City caters to all your needs.

Book your stay now at the Best Western Hotel Trier City for a memorable experience!

Important information:

Please note that the credit card used for prepayment will be verified upon check in. The prepayment will not be honored if the credit card used can not be presented at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 6802 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.49
Room Quality: 8.04
Amenities: 7.87
Value for Money: 7.93
Food and Beverage: 8.28
Overall Experience: 7.95
B
Beate couple de
9
Ideales Hotel für einen Kurzurlaub in Trier
Pros:

Ideale Lage um Trier zu besuchen.
Parkmöglichkeiten direkt am Hotel. Freundliches Personal, Zimmer komfortabel und das Frühstück war sehr gut.

2026-03-26 via Nuitee
A
Aline solo_traveller de
7
2026-03-25 via Nuitee
M
Margaret couple es
9
This is an attractive and ideally situated hotel with large and comfortable rooms in an ideal location.
Pros:

Location in the historic centre and close to the river.
Friendly staff, excellent breakfast and a large, with attractive lighting, room with a modern, new bathroom.

Cons:

It was difficult to locate as it is setback from the road and on the edge of the large pedestrianised area. Took us 45 minutes to find it!

2026-03-23 via Nuitee
K
Katja couple de
9
Immer wieder gerne
Pros:

Sehr zentral, freundliches Personal, normales Frühstück ohne Schnörkel dafür mit Sekt, Lobbybar, Sitzmöglichkeit innen und außen

2026-03-23 via Nuitee
M
Martina couple de
8
2026-03-22 via Nuitee
S
SYLVIA VAN HOEVEN family_with_children nl
9
Pros:

Lekker dicht bij centrum. Parkeer mogelijkheid.

Cons:

Rioolstank in lift.

2026-03-22 via Nuitee
W
William couple de
7
2026-03-22 via Nuitee
C
Catherine solo_traveller au
7
Good location for tourists
Pros:

Location is excellent

Cons:

The information on booking said there was room service. I didn’t see the fine print which said there was no restaurant. So I don’t know what room service would have been. I would not have booked if I realised there wasn’t a restaurant on site.

2026-03-22 via Nuitee
S
Servais solo_traveller lu
6
Pros:

Die Lage , Parkplätze , Bar und freundliches Personal

Cons:

Die Dusche ( viel zu klein ) und der Feuchtigkeitsgeruch in der Garage und dem Treppenhaus - Lift

2026-03-22 via Nuitee
A
Angela family_with_children de
9
2026-03-20 via Nuitee
S
Sabine family_with_children de
3
2026-03-19 via Nuitee
A
Alexander family_with_children de
7
Hotel ist gut und zufriedenstellend - wir können es weiterempfehlen
Pros:

Zimmer: relativ klein, aber zufriedenstellend
Frühstück: sehr gute Auswahl - es hat uns sehr gut geschmeckt!
Lage: sehr gut - fußläufig konnten wir alles erreichen

Cons:

Zimmer war zu aufgeheizt, haben die Heizung abgestellt und Fenster gekippt > dann war es okay
Von den jeweils zwei Kopfkissen hatten wir den Eindruck, dass "kleinste Krabbeltiere" in den größeren Kissen lebten > Lösung wir haben die größeren Kissen nicht benutzt

2026-03-19 via Nuitee
D
Dirk solo_traveller be
6
Pros:

Locatie en ontbijt waren prima

Cons:

De kamers waren aan de sobere kant.

2026-03-19 via Nuitee
T
Tanja family_with_children de
9
2026-03-18 via Nuitee
M
Martin couple de
7
Alles Bestens. Ein schönes entspanntes Wochenende
2026-03-17 via Nuitee
P
Peter solo_traveller de
8
Sehr gutes Preis-Leistungs-Verhältnis
Pros:

Das freundliche Personal

Cons:

Technik funktionierte teilweise nicht: Telefon

2026-03-17 via Nuitee
J
Jutta family_with_children de
6
Pros:

Die zentrale Lage, das große Zimmer

Cons:

Das Zimmer war nicht sauber. Der Nachtisch, der Schreibtisch sowie der Fön im Bad waren klebrig, der Boden war nicht gereinigt.

2026-03-16 via Nuitee
K
Kai solo_traveller de
8
2026-03-16 via Nuitee
A
Anita family_with_children de
5
Pros:

Die Lage!!!

Cons:

Hotel ist leider in die Jahre gekommen, bräuchte eine Renovierung. Die Parkgebühren sind nicht in Ordnung, sollte zum Service gehören. Schade!!!
Frühstück ist in Ordnung aber nur Mittelklasse. Schade....

2026-03-15 via Nuitee
M
Miri1981 family_with_children de
8
Pros:

Die Lage ist grandios. Man ist mitten in der Stadt und kann von dort aus alles zu Fuß erreichen.

2026-03-15 via Nuitee