Holiday Inn Express Hotel and Suites Jenks by IHG

Hotels
•
Holiday Inn Express
7.7 (374 reviews)
150 Aquarium Drive , Jenks , US

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Excellent / convenient location
Generally good breakfast
Good value/price mentioned by several guests
Quiet and comfortable for many stays
Cons:
Cleanliness issues: stained carpet, dirty grout, red marks, wet couch cushions
Room quality problems: lumpy beds, uncomfortable pull-out sofa, leaking rooms
Window/shade issues and disruptive events (party triggered fire alarms)
Facility needs remodel/cleanup in places
Scalding shower temperature reported by one guest

Categories

Cleanliness
6
Mixed to negative mentions: several guests reported stained carpet, dirty grout and counters, wet couch cushions, and generally unclean floors/bathroom; some reviews still called rooms clean but overall cleanliness was a notable complaint.
Service
9.2
Consistently positive: multiple comments highlight friendly, helpful and attentive staff and specific praise for front desk/clerk responsiveness (including resolving payment issues and addressing guest needs).
Location
9
Very strong: many guests cited excellent/great location, proximity to attractions and convenience for travel and events (aquarium, baseball tournaments, etc.).
Room Quality
5.4
Several negative reports: lumpy/uncomfortable beds, wet couch cushions, poor pull-out sofa quality, leaking rooms, tired doors, and shower temperature issues; a few guests found rooms comfortable but room quality is a frequent complaint.
Amenities
7.6
Mixed: breakfast generally available and decent, pool and conference facilities used by groups (which caused disruptions for some), and some guests noted facility upkeep and need for remodel/cleanup around property.
Value for Money
7.8
Varied: several guests commented good price/great value for the price, while others felt the condition of rooms did not justify the cost; overall value leans slightly positive given price mentions.
Food and Beverage
7.9
Generally positive but limited: breakfast described as good by multiple guests, though some noted missing items (e.g., no cream cheese for bagels) and suggested additions (waffle maker).
Overall Experience
8.7
Overall mixed-positive: strong service and location with decent breakfast lead many guests to recommend or return, but issues with room condition and cleanliness tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
Located in Jenks, Oklahoma, this hotel is a stone's throw away from the popular Oklahoma Aquarium and a short drive to the bustling Tulsa city centre.

Modern Amenities
The Holiday Inn Express Hotel & Suites Jenks boasts contemporary guest rooms equipped with complimentary Wi-Fi, a microwave, refrigerator, and a cozy seating area with cable TV.

Relaxation and Recreation
Guests can unwind in the indoor pool, hot tub, or sauna, stay active in the fitness center, or catch up on work at the business center. With the River Spirit Casino just a 10-minute drive away and Oral Roberts University nearby, there's something for everyone.

Book your stay now at the Holiday Inn Express Hotel & Suites Jenks for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUL

Location

Guest Reviews

7.7
Based on 374 reviews
Cleanliness: 6
Service: 9.2
Location: 9
Room Quality: 5.4
Amenities: 7.6
Value for Money: 7.8
Food and Beverage: 7.9
Overall Experience: 8.7
L
Lori • couple • us
9
2026-10-22 • via Nuitee
J
Jaime • couple • ca
8
Good price and you know it will be a good stay
Pros:

Clean, quiet, good breakfast and beds were comfortable. I always stay here when I come through this area.

2026-10-20 • via Nuitee
C
Calvin • family_with_children • us
9
It was an amazing hotel, would go back in the future.
Pros:

I liked everything about the hotel it was very nice, the room was comfy, and the hotel it’s self was very clean, the staff was top notch, if there was any issues they was right on it. I’d stay here again!!!

Cons:

I guess my only negative feedback would be I had to ask day and one the next day for a towels to be brought in the swimming area.

2026-10-11 • via Nuitee
B
Bobby • solo_traveller • us
8
Pros:

Nice staff

Cons:

Stained carpet

2026-10-07 • via Nuitee
K
Kirsten • couple • us
6
Pretty nice, but definitely hat one issue
Cons:

The hot water when turning on the shower was so scalding hot I ended up burning my foot pretty bad. Would definitely recommend watching kids around the bathroom for bathing.

2026-09-18 • via Nuitee
M
Michael • couple • us
8
2026-09-12 • via Nuitee
R
Roger • solo_traveller • us
8
2026-09-09 • via Nuitee
B
Bailey • couple • us
10
Inviting and fun!
Pros:

The desk clerk we had was AMAZING and so friendly! We hope she is there when we came back!!!

Cons:

Everything was GREAT!

2026-09-08 • via Nuitee
D
Delavita • couple • us
2
Staff were amazing but the hotel itself was horrible
Pros:

Staff were amazing

Cons:

The bed was horrible and very lumpy. Back was hurting next day

2026-09-04 • via Nuitee
W
William • couple • us
10
2026-09-02 • via Nuitee
J
Jami • family_with_children • us
4
We were disappointed in the general cleaning and maintenance and was not up to your standards.
Pros:

We did not eat the breakfast. The location was very good.

Cons:

The bathroom and all floors did not look or feel clean. Red marks on the counter could be wiped off with a cloth.

2026-08-31 • via Nuitee
L
LEE • couple • us
5
great staff, clean, good breakfest
Pros:

great

Cons:

motel needs remodel.

2026-08-27 • via Nuitee
K
Kelly • couple • us
9
2026-08-26 • via Nuitee
M
Maksim • solo_traveller • ua
1
2026-08-18 • via Nuitee
A
Alan • couple • us
9
2026-08-10 • via Nuitee
B
Brittany • family_with_children • us
4
Very disappointed in this holiday inn !!!!!!
Pros:

The location was great and the staff was nice

Cons:

The rooms were horrible our couch was wet the bed was uncomfortable my kids slept on a pull out couch and you could feel everything might as well slept on the floor! Also the couch cushions were wet when we checked in and stayed wet so we all had to sit elsewhere the whole stay was just awful will not be staying here again!!

2026-08-08 • via Nuitee
B
Brody • solo_traveller • us
10
2026-08-02 • via Nuitee
D
Delta • family_with_children • us
9
Pros:

Staff is always friendly and helpful even though it is always busy when we stay due to, we stay when traveling for baseball tournaments. We will use you every time

Cons:

There was a party in the conference room next to the pool and they set of the fire alarms while my kids and grandkids were in the pool, and it scared them while in the water and then my youngest panicked and now is afraid of the pool (she is 2). Then the alarms had to be reset, and they went off multiple time in the night. I know this is not the hotel's fault. The hotel was full of baseball players for a state tournament, and they all talked about it at the game the next day. This is an amazing place to stay, and I we will be using again.

2026-07-15 • via Nuitee
M
Mary • couple • us
10
2026-07-08 • via Nuitee
C
Connie • solo_traveller • us
9
Pros:

The location is excellent!

Cons:

The window coverings do not cover the entire window. There is a 2 foot opening at the bottom. Not only is this a privacy issue, but also it lets in.light and sleep is disturbed.

2026-07-06 • via Nuitee