Mercure Wellington Abel Tasman

Hotels
Mercure
7.1 (4169 reviews)
169 Willis Street , Wellington , nz

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Breakfast included
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
6.3
Issues mentioned with cleanliness such as dirty carpets and unmade rooms.
Service
8.26
Staff were consistently described as friendly and helpful.
Location
8.3
Convenient location close to town, accessible to stores and markets.
Room Quality
6.26
Concerns about noise, comfort of beds, and general outdated facilities.
Amenities
6.29
Limited amenities were mentioned with few facilities and no room service.
Value for Money
7.25
Some reviews noted good value for budget travelers despite issues.
Food and Beverage
7.3
Positive remarks about the breakfast options.
Overall Experience
6.86
Overall experience was mixed, with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:12

Property Description

Central Location in Wellington's Entertainment District
Mercure Wellington Abel Tasman Hotel is perfectly situated between The Terrace, Lambton Quay, and Courtenay Place, offering guests easy access to the city's bustling business and entertainment hub.

Dining Options and Modern Amenities
Indulge in a delightful dining experience at the hotel's restaurant and bar, where you can savor breakfast, lunch, and dinner options. Enjoy the choice of dining on the outdoor terrace and select from a range of Continental and cooked breakfast options.

Convenience and Connectivity
With free WiFi in rooms and public areas, along with room service and meeting facilities, the hotel ensures a seamless and comfortable stay for both leisure and business travelers. Plus, being just a short drive from the Ferry Terminal and Wellington Airport, your travel convenience is guaranteed.

Book your stay at Mercure Wellington Abel Tasman Hotel for a memorable Wellington experience.

Important information:

Please note, there is a 3% credit card surcharge when using a credit card. Mercure Wellington Abel Tasman is a cashless facility and therefore doesn't accept cash for any payments. A valid credit card pre-authorization or EFTPOS bond will be requested upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 35 per day.

Location

Guest Reviews

7.1
Based on 4169 reviews
Cleanliness: 6.3
Service: 8.26
Location: 8.3
Room Quality: 6.26
Amenities: 6.29
Value for Money: 7.25
Food and Beverage: 7.3
Overall Experience: 6.86
K
Kathryn couple nz
10
Pros:

The reception staff were very friendly,nothing was too much trouble they made us feel very welcolme.

Cons:

Shame the restaurant attatched to the hotel is franchised out!

2026-03-28 via Nuitee
L
Lisa couple nz
10
2026-03-27 via Nuitee
T
Tash family_with_children nz
9
Comfortable
Pros:

Affordable

2026-03-27 via Nuitee
M
Mac couple nz
10
2026-03-26 via Nuitee
K
Kerianne extended_group nz
8
2026-03-26 via Nuitee
E
Eden couple nz
6
2026-03-25 via Nuitee
B
Brown solo_traveller nz
5
Good location hotel needs a refurbish. Staff were nice and helpful l
Cons:

My room was very dated signs of flooding .tiles in shower cracked and damaged

2026-03-24 via Nuitee
H
Howard solo_traveller au
7
The stay in Wellington was enjoyable enough seeing family, but the hotel came in under expectations.
Pros:

The bed was comfortable, the bathroom was adequately supplied & the fridge was cold though the door was a little sticky. The restaurant cooked a superb breakfast, probably better than some hotels I've had breakfast in Europe. It was a reasonably good location with a coffee shop across the road, a bus stop about 5-7 minutes walk away, plenty of restaurants (particularly Asian) nearby & a well stocked supermarket 400 metres away.

Cons:

It could be as a result from previous tremors but the shower door was sticking & needed force to open & close it. The toilet paper was incredibly thin 2 ply that you could see through. I had to go to the supermarket & buy some decent 3 ply. There is no air conditioning despite what a friend read. It's a heating body & the only ventilation besides opening the window was a black tower fan with touch buttons on the top that defied logic & wouldn't have knocked a feather over. It's only redeeming feature was that it was loud enough to partially block out the street noise from below but the maximum time was 4 hours & then you have to get out of bed & restart it. The doors were so strongly sprung that the vast majority of guests simply allowed them to slam shut no matter what time of the night & the walls were thin enough to hear muffled conversations. There was a moment when I was punched in the head by the bed head while sitting watching TV & I could only conclude that someone had thrown themselves against the wall in the neighbouring room. The only redeeming placard in the lobby stated that renovations were coming. The last thing was the notice at the breakfast food bar stating that if you were leaving early & were not present for breakfast, that you had paid for, you could negotiate with the restaurant (which I found out to my chagrin wasn't owned or run by the hotel) for a discount on dinner with the breakfast voucher which had been given to me the previous day as I had originally been given one less voucher than was needed. I left early Monday morning so trotted down to the restaurant only to find it was locked & the receptionist told me the restaurant didn't open Sunday evenings. As there was no alternative & I had to be in bed for a 03.25 pick up to the airport I was lucky enough to have a little chocolate & a few biscuits to have for dinner.

2026-03-24 via Nuitee
T
Te Rina extended_group au
5
Cons:

Having to pay for parking, lifts very small. Under beds not clean and cracked seals in windows so could hear neighbours easily

2026-03-23 via Nuitee
J
John Hemsley couple gb
10
Great city location with peaceful and comfortable room.
Pros:

Great location to walk around Wellington. Parking 'next door' was extra but allowed easy travel to places further afield.

2026-03-22 via Nuitee
M
Melanie couple at
6
Alright for one night
Pros:

Great breakfast, spacious room and clean

Cons:

People that work there seem to be overwhelmed and aren’t helpful, Parkhouse next door $35 per day (barely any spots left and if you have a bigger car it’s horrible to “drive” in there and search for a spot)

2026-03-22 via Nuitee
H
Hardgrave extended_group au
2
Over priced for what you got, very disappointed as we booked 3 rooms on a Sunday night.
Pros:

Location

Cons:

Price, staff unsure of prices, rooms too small for 3and 4 adults plus luggage.

2026-03-22 via Nuitee
R
Rachael couple nz
3
2026-03-21 via Nuitee
D
Debbie extended_group nz
7
Staff excellent, overall stay comfortable.
Pros:

Breakfast was very good.

Cons:

Windows, little bit draughty and needed sound proofing from the road noise, even though we were 5 floors up.

2026-03-20 via Nuitee
B
Belinda couple au
9
Pros:

Location, facility, comfort & staff were exceptional

Cons:

All was good - no issues

2026-03-20 via Nuitee
L
Linda couple au
8
It was comfortable for what we needed
Pros:

The comfortable beds

Cons:

The hills

2026-03-19 via Nuitee
M
Ma Liza extended_group ph
9
2026-03-19 via Nuitee
E
Elisabeth solo_traveller nz
8
2026-03-18 via Nuitee
S
Sam extended_group gb
8
Pros:

The hotel

Cons:

.

2026-03-18 via Nuitee
L
Lee Anne couple nz
7
2026-03-17 via Nuitee