Mayan Monkey Isla Mujeres | Social Hotel

My private room was clean and beautiful. The staff was friendly and very helpful. The only con is if you have "sweet blood" like me you will get eaten alive. BRING MOSQUITO/BUG REPELLENT!!! I didnt bring any. The hotel is situated in lots of vegetation so mosquitoes are crazy. Its also very easy to catch a cab or the bus directly in front of the hotel. Food was fresh and delicious for both breakfast and lunch.

mosquitos everywhere, water does not work in the showers and rooms half of the time you are there. not great. cheap but not a really good place

Horrible horrible didn’t get anything we paid for

This hostel was just amazing, from the staff to the environment. We enjoyed everything about our stay here. Would definitely come back on future trips to Isla!

It was my second time visiting this place. I have to say that the rooms are great, but they are too noisy. I chose the jungle room, but I ended up in a different room facing the beach, where all the music is playing. Some of the employees on the beach were really nice, while others seemed like they didn’t want to wake up in the morning and come to work.

We really enjoyed Mayan Monkey - we stayed for two days. The beachfront the great, room was nice and the amenities offered were good. The only downside I have to offer, the service was so slow in the restaurant, bar and beach club. While most of the staff were phenomenal, that aspect also restricted our ability to order more of what we wanted since everything took so long.

Otherwise, an awesome stay and will definitely consider coming back. Thank you!

We stayed in a jungle room. It was small but beautiful. The bed was super comfy. The room had a deep soaking tub which I love. There is a Japanese restaurant right next door that is very loud in the evenings. The hotel had a great private beach with plenty of day beds. The only bad thing was the pool was out of order our whole visit. A big part of how I choose a hotel is based on the pool. That was a bummer. Luckily there are a lot of beach clubs a short walk from hotel.

Bed was super comfortable, staff provided great service and care

I definitely wouldn't call this place a "Hostel" because it is much higher end than that. The Shared Rooms were extremely nice. The beds were comfortable & offered privacy. The Lockers were spacious. 2 Sinks, 2 Toilets, & 2 Showers to share. The Showers could be cleaner. They definitely need a through scrubbing, but it wasn't awful.
They also have Private, King Beach Rooms that we got to take a look at & they are very clean & spacious. Would be perfect for a couples getaway.
The Staff was incredibly friendly & helpful. Cannot say enough good things about every Staff member we met.
The Onsite Restaurant has excellent food at fair US prices. Breakfast was fresh & delicious. Great Bar, including a small swim-up area from the Pool.
The Beachfront was clean & provided plenty of lounge chairs & tables. We swam everyday. Beautiful Pier to walk out & watch Sunrises & Sunsets.
We loved our experience at Mayan Monkey & will definitely stay there again.

First, it’s beautiful even if some aspects are a little run down. Second, the staff was incredible! Mateo, Jesus & Armando in the restaurant took amazing care of us. When there was a delay on our food (which we weren’t bothered with at all as we were thoroughly just enjoying the ambiance and our drinks were never empty), the manager and Jesus gave us compt drinks & a dessert. The front desk was amazing & accommodating. They helped us coordinate our early flight & made sure that we left with food in hand since our departure time was before breakfast was served. We will definitely be coming back!

Great location away from all the tourists. Great vibe.

Hermoso lugar y la gente muy cálida!! Recomendadisimo!

Great stay!

Wow, what an experience. First a disclaimer that I do believe that the administration could invest in doing some cosmetic maintenance on the property like refurbishing the pool, redoing some woodwork, and another example my shower head (room 503) needed replacing, It was spraying all cockeyed. My sink would also clog up immediately. These are little things that add up. BUT! The customer service here is out of this world. You feel genuine appreciation from the staff about your visit and your experience here. I really was not expecting that, especially considering that you just never know when traveling internationally but the people here are amazing. The wait staff is amazing. The hotel staff is amazing. The restaurant food is outstanding! On top of just the stay itself, the hotel is very interactive with different amenities for purchase. (we rented a golf cart for a day and had a blast! Side note: administration would do well by upgrading the ones they have now because they aren’t running the best these days we had to switch our cart assignment twice due to that). They also have classes for the guests, they have a group chat where they post the actives for the day before. I can’t wait to go back and I actually hope to use their member and try out their other locations. Special thanks to GM Pedro, Bartender Marcos, Bartender Angel, Wait Staff Jesus, and Jeanette with the other front desk ladies!

GRACIAS PARA TODOS!

Well clean room, hard bed, noise from club all night long techno music, requested cleaning, nobody ever came until day before checkout to clean, breakfast good just make sure you explain how you want your eggs-mine were overly well scorched over chilaquiles I asked green and got red, waffles served cold had to reheat, beach is private but pics really are a little deceiving, AC barely kept room cold, you can see holes through doors, walls on bottom of trim.nothing is close by to walk. Lots of stray cats and in restaurant licking food off empty plates. Flies heavy so sit by a fan to help this. No laundry room. Overall if we had no where to stay it’s okay but definitely pictures are deceiving. Go to playa Norte for sure if you want to see clear swimmable water and no rocks. Yoga I saw one day.
Good - pillows, covers clean and soft. Towels clean but you need to go get your own towels. Music shuts off 11ish. Staff was decent not over the top to make sure all is good..Taxis outside always. Bus service to town cheap.

Enjoyed the spacious room and balcony with the beautiful view! They provided water & lots of towels. No refrigerators, we bought a cooler and filled it with ice and drinks. Loved the jungle vibes on the property. I found it very beautiful. I will warn you that there are lots of stairs & NO elevators. So if you have issues climbing stairs this would not be suitable for you. There was no one to help with luggage but they did let us store it while we waited on our room to be available. Check in was pretty quick and easy. We arrived about 20 minutes early and had to wait as our room was still being cleaned at 2:45. None of the staff at the bar ever spoke to us or asked if we needed anything. My daughter went to inquire if the restaurant took cash or card and took awhile to get any attention or an answer. We used the pool but did not eat or drink there. Enjoyed the property, room, and location.

NOS ENCANTO!!! Definitivamente regresaremos, el lugar es hermoso, las habitaciones nos encantaron, el DJ sabe ambientar. La atencion por parte de todos es 10/10. 100% Recomendado.

Loved it. Fell in love with isla mujares while I was there so I decided to get a bed for the night. Beautiful spot, huevos rancheros for breakfast was perfect. 10/10 would stay and will stay again. Thanks!

Love the secluded vibe. My wife and I stayed the the jungle room and it was worth it! We were able to get all the food from the island delivered to us through isladelivery website but I would say the only down side is that it’s not walkable to the north side. I loved the Areia beach club.

It is a good experience Telford my stay