Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean pool area
Cons:
Shower issues
Jacuzzi not operational

Categories

Cleanliness
6.89
The pool area was well-maintained, but there were issues with the shower head support and complaints about cleanliness in some areas.
Service
8.36
Many reviews praised the staff for being friendly and helpful, contributing positively to guests' experiences.
Location
8.4
The hotel is situated in a strategic location with good proximity to nearby amenities.
Room Quality
6.85
Room quality was adequate, but several comments suggested that some rooms needed upgrades, such as larger sizes and better bathroom fittings.
Amenities
7.38
The pool was highlighted positively, although there were some mentions of facilities like the jacuzzi not being operational.
Value for Money
7.34
Guests felt the hotel offered good value, especially given its services and location.
Food and Beverage
7.39
The location was noted to have good food options nearby; however, specifics on the hotel's dining were not mentioned.
Overall Experience
7.36
Overall, guests reported a satisfactory experience with highlights on hospitality and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Luxurious Accommodations
Experience comfort and convenience at Novotel Semarang - GeNose Ready, CHSE Certified. Each air-conditioned room is equipped with modern amenities including a flat-screen TV, minibar, and work desk. Unwind in the en suite bathroom with complimentary bath amenities.

Exceptional Dining Options
Indulge in a culinary journey at Square Restaurant offering international buffets with an open-kitchen concept. For a cozy ambiance, head to Citrus Restaurant for drinks and grilled specialties. Enjoy 24-hour room service and entertainment at Club 123 with live music and a resident DJ.

Recreational Facilities
Relax with a massage at the spa, stay active at the gym, or let your children have fun at the Kid's club. Benefit from 24/7 reception assistance for airport transfers and car rentals.

Book now and elevate your stay at Novotel Semarang - GeNose Ready, CHSE Certified.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SRG

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for Rp 0 per person per night when using an existing bed.
    Children up to and including 15 years old stay for Rp 0 per person per night when using an available extra bed.
    People 16 years old and over stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 236 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.36
N
Nengah • extended_group • id
9
Great Location and Great Staff
Pros:

Great Location

Cons:

Lack of Electrical Plug, as we travelling with colleagues for work, for charging devices should consider to add, otherwise all is great

2026-02-12 • via Nuitee
R
Roger • solo_traveller • nz
6
Pros:

It was alright - not great

Cons:

poor quality of most things, eg drinks selection, including juices and food

2026-02-10 • via Nuitee
R
Redy • extended_group • id
8
Very good
Pros:

Good

Cons:

Gak ada

2026-01-19 • via Nuitee
C
Cahyadi • family_with_children • au
10
Great location and good value
Pros:

Location is perfect close to shopping centre and the breakfast is excelent as well.

Cons:

Parking is quite limited

2026-01-14 • via Nuitee
D
Diane • solo_traveller • id
6
Sale et poisseu
Cons:

Tellement vieillot et démodé que cela en est sale

2026-01-10 • via Nuitee
K
Kate • family_with_children • au
8
Comfortable and enjoyable stay
Pros:

The staff were super helpful!

Cons:

Nothing

2026-01-01 • via Nuitee
D
Desta • family_with_children • fr
8
2025-12-19 • via Nuitee
O
Oskar • couple • id
10
2025-12-12 • via Nuitee
P
Peter • couple • au
5
Cons:

Dangerous step heading into Lobby area
There are warning signs on the floor but this is not good enough
There should be barriers to prevent people walking straight into the room and handrails
I fell and bruised my hip and it could easily have been broken
Staff were good but the situation needs to be fixed
I have never fallen any where else before

2025-11-16 • via Nuitee
W
Wahyuningsih • couple • id
8
ok
Pros:

comfort, staff ramah

Cons:

Suasana hotel di malam hari terlalu redup (efek lampu yg terlalu banyak warna kuning)
misal lampu di kamar sebaiknya diberi yg lebih terang (diberi pilihan untuk terang/putih) shg memudahkan untuk membaca di kamar.

2025-11-13 • via Nuitee
B
Beekman • family_with_children • nl
9
2025-11-09 • via Nuitee
A
Adytia • family_with_children • id
9
2025-11-03 • via Nuitee
5
574rahmatf • Family
10
Had a great time at the pool — clean water, relaxing vibe, and super friendly staff. Service was quick and attentive.
Pros:

I had an amazing time at this pool! The place was very clean, the water crystal clear, and the atmosphere incredibly relaxing. The staff Mr. Risti were friendly, attentive, and always ready to help — truly making the experience memorable.

The pool area was well-maintained, with plenty of comfortable seating and fresh towels available. I also appreciated how organized everything was, from check-in to service. Whether you’re coming for a quick swim or a full day to unwind, this place delivers comfort and quality.

2025-10-28 • via Tripadvisor
F
Francisca • couple • ae
7
2025-10-19 • via Nuitee
9
965bintangr • Business
10
Good
Pros:

Amazing things to stay few days in novotel semarang. So recommended to all of you who wants to holiday in semarang to visit and stay in novotel

2025-10-15 • via Tripadvisor
M
Madan • couple • my
7
2025-10-13 • via Nuitee
9
95restym • Family
10
Reccomemded to stay when in semarang
Pros:

Good lace to relax. Good pool. Unfortunetly the jacuzzi wasn't operated. Could be on construction. Sukses terus novotel semarang

2025-10-11 • via Tripadvisor
1
140abird • Family
10
Amazing
Pros:

The hotel was amazing,the rooms cleanf and properly and also swimming pool is a plus.
The staff is very kind,we were truly happy be in here.

2025-10-11 • via Tripadvisor
F
Frank • family_with_children • de
9
2025-10-05 • via Nuitee
A
Ambrose • family_with_children • au
7
2025-10-04 • via Nuitee