Best Western Historic Bayfront

Hotels
Best Western
8.4 (1302 reviews)
16 Avenida Menendez , St. Augustine , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from outside
Limited breakfast options
Extra charges for parking

Categories

Cleanliness
8.46
Some reviews indicated that the room was clean, but others mentioned issues like soap that left a residue.
Service
9.13
Many reviews praised the helpful and friendly staff, although there were minor issues with check-in.
Location
9.47
Numerous reviews highlight the excellent location near attractions and the bay.
Room Quality
7.92
Some guests reported issues with comfort and noise, indicating room quality could be improved.
Amenities
7.95
Amenities were seen as lacking, especially in terms of breakfast options.
Value for Money
8.41
Some guests felt the value was solid, but extra charges (like parking) caused dissatisfaction.
Food and Beverage
6.96
Guests noted the absence of breakfast options on-site as a drawback.
Overall Experience
8.93
General consensus reflects positive experiences despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 22:10

Property Description

Stunning Waterfront Location
Located in historic St. Augustine, overlooking Matanzas Bay, Best Western Bayfront Inn offers a picturesque setting for your stay.

Modern Amenities
Enjoy free WiFi throughout the property and relax in air-conditioned rooms equipped with a flat-screen TV, microwave, refrigerator, and coffee-making facilities.

Relaxation and Convenience
Take a dip in the outdoor pool or utilize the business center for work needs. With attractions like Castillo de San Marcos National Monument and Flagler College within walking distance, there's plenty to explore.

Book your stay at Best Western Bayfront for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1302 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.93
D
Dale solo_traveller us
10
It was nice
Pros:

Close to everything

Cons:

Had to pay to park car there.

2026-03-07 via Nuitee
L
LESLIE family_with_children us
10
Pros:

The location to the historic places was perfect.

Cons:

The parking lot

2026-03-04 via Nuitee
S
Susan family_with_children us
10
2026-03-03 via Nuitee
B
Bill couple us
3
ok
Pros:

good location

Cons:

I had to change rooms do to the noise from the bar.

2026-03-02 via Nuitee
S
Stephanie couple us
10
Staff and room were very nice
Pros:

Nice

Cons:

N/a

2026-03-02 via Nuitee
R
ROBERT couple us
9
2026-03-02 via Nuitee
T
TracC_12 Couples Kansas City, Missouri
8
Overall a good stay
Pros:

Stayed for 2 nights, hotel is in the heart of the historic district. We pulled in and the parking lot was very full, pulled over to check in. Check in was fairly simple, even though it is an open parking lot, thye charge for parking. She asked if we wanted 1st or 2nd floor room, we opted for 1st floor room so our car and belongings would be easy to access, gave us room 101 and said it was behind the lobby area. We went to our room to find a set of stairs that curve to the room once opening the door, not on the first floor. We decided to just go with it as the car was close. The room was above the lobby area and newly re done and very large, bathroom was very nice as well. A few things to note, upon check in we were given a note about the noise level in the area and they offer earplugs, a little concerning. We did not have any issues with loud music but since our room faced the busy street, we could hear traffic noise and even people talking while walking on the sidewalk outside. The windows in the room were original to the building and one window didn't even close all the way so all the noise was going into the room, they remodeled the room nicely but didn't replace the windows. The very small refrigerator in the room could be replaced with a larger one, and the antiquated cable TV has a very grainy picture. It was handy to park the car and leave it as parking is very difficult in this area. No breakfast on the property itself but they gave a coupon for a café next door, which has delicious food, especially the biscuits.

2026-02-28 via Tripadvisor
E
Eugene couple us
9
Very good. Stayed there last 2years
Pros:

Location

Cons:

Parking cost

2026-02-25 via Nuitee
C
Claudia solo_traveller us
2
Good location, overpriced for what it provided.
Cons:

No MS NOW. Office staff were not accommodating. Window view obstructed by stairway. Charged too much for my pet. Very noisy at night.

2026-02-24 via Nuitee
C
Corey couple us
9
For a one night stay i enjoyed the property and will use again
Pros:

Location. The Xmas lights.

Cons:

Little noisy after hours but not a huge concern.

2026-02-24 via Nuitee
J
J9510RFvaleriem Friends getaway
6
Great Location and Still Not Worth It.
Pros:

I would not recommend this particular motel unless it’s the only one with rooms still available. The check in process was a bit confusing, we got there 20 minutes early and the white lady at the front desk would not tell us what room number we had and said the room was not available. She came off a bit rude idk if it was intentional. A younger black guy directed us to spot to park and told us our room number which why would he know what room we are staying in and not us? My friend went back to the front desk and the lady asked if we had a dog, which we did have an 8 pound yorkie, very small dog. The Western website states this location is pet friendly with an extra charge which is fine however this location has a bizarre rule that if the animal is found in the room alone it will be a $45 fine per occurrence. So basically if we wanted to go use the pool on site and pets aren’t allowed at the pool we would have to accept this strange $45 fee. The room itself was clean, however I did feel some things could have been better because the price at this motel is very expensive for what’s offered. It’s in a very good location very close to most attractions, restaurants, and trolly tours all walking distance in under a mile. The bay is right across the street. However the luxury of location is all this motel offers. The pool isn’t heated, the outdoor shower was broken. No laundry that I saw on site. One vending machine that only accepts cash, and it only has soda/water. There is no water unless you buy it for $2 a bottle from the front desk. There is a mini fridge and microwave shoved into the furniture under the tv, not ideal placement and the fridge is so small I couldn’t really fit most of my leftovers in it well. I stayed in a twin queen room which most people with friends or family would stay in. However the bathroom door is on a rolling system and doesn’t lock and leaves gaps all around the door, so basically be very comfortable going to the bathroom with whoever you have to share the room with. Also the door to the room was crooked and let in air and light like it wasn’t closing properly. The parking is also very cramped and it’s $20 per occurrence of parking, so every night it’s $20 and then if you leave and come back multiple times a day it’s $20 every time. The younger guy who helps you park is also looking into peoples cars as you park and snitching to the front desk lady if anyone has pets or I guess whatever else they don’t want at the motel. I won’t be going back, extra money for more convenience is worth it in this case .

2026-02-23 via Tripadvisor
L
Laura couple us
8
Nice
Pros:

Location

Cons:

Tight, limited parking

2026-02-23 via Nuitee
D
Diana family_with_children us
10
Pros:

Incredible location.

Cons:

Bathroom door is barn style slider. Not much privacy.

2026-02-22 via Nuitee
W
Wendy couple us
10
2026-02-13 via Nuitee
D
Diana couple us
10
2026-02-13 via Nuitee
Отабекова couple ru
3
Not coming back.
Pros:

We liked only location.

Cons:

The front desk lady (her name was Sherry i guess) was rude. When I was booking it said the room with a bay view, but it’s not actually bay view, you have to go outside to see the view. Can’t see from your room’s tiny ass the only one window! Feels like staying in the prison cell. The room was expensive but for what?doesn’t worth it, only maybe location worth it. Super loud at night, feels like u r staying in a students’ dormitory.

2026-02-10 via Nuitee
I
Iris couple us
10
Friendly staff
Pros:

Location

Cons:

Nothing

2026-02-09 via Nuitee
S
Sherry and Glenn solo_traveller us
7
2026-01-31 via Nuitee
E
Esteban couple us
5
2026-01-30 via Nuitee
K
Kristin family_with_children us
8
Great location! Wish I could've parked longer.
Pros:

The locations was excellent. It was a quick walk to the fort and it was right in the middle of the Night of Lights locations.

Breakfast is included. It was a bag with water, a muffin, and a breakfast bar.

Cons:

I asked if I could leave my car parked there after check-out. I figured if the next group didn't check-in until 3:00, why couldn't I leave my car there until 2:00? I asked and they said they'd need the spaces. We walked by the hotel after checkout around 12:00 and again at 2:00. Both times their lot was almost empty. It wouldn't have hurt them to let us stay parked. It cost us $20 and the hassle to move our car to the St. Augustine lot.

2026-01-26 via Nuitee