Best Western Historic Bayfront

Hotels
Best Western
8.4 (1405 reviews)
16 Avenida Menendez , St. Augustine , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from outside
Limited breakfast options
Extra charges for parking

Categories

Cleanliness
8.46
Some reviews indicated that the room was clean, but others mentioned issues like soap that left a residue.
Service
9.13
Many reviews praised the helpful and friendly staff, although there were minor issues with check-in.
Location
9.47
Numerous reviews highlight the excellent location near attractions and the bay.
Room Quality
7.92
Some guests reported issues with comfort and noise, indicating room quality could be improved.
Amenities
7.95
Amenities were seen as lacking, especially in terms of breakfast options.
Value for Money
8.41
Some guests felt the value was solid, but extra charges (like parking) caused dissatisfaction.
Food and Beverage
6.96
Guests noted the absence of breakfast options on-site as a drawback.
Overall Experience
8.93
General consensus reflects positive experiences despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 22:10

Property Description

Stunning Waterfront Location
Located in historic St. Augustine, overlooking Matanzas Bay, Best Western Bayfront Inn offers a picturesque setting for your stay.

Modern Amenities
Enjoy free WiFi throughout the property and relax in air-conditioned rooms equipped with a flat-screen TV, microwave, refrigerator, and coffee-making facilities.

Relaxation and Convenience
Take a dip in the outdoor pool or utilize the business center for work needs. With attractions like Castillo de San Marcos National Monument and Flagler College within walking distance, there's plenty to explore.

Book your stay at Best Western Bayfront for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1405 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.93
V
Vicky couple us
7
Pros:

Loved sitting on the deck.

2026-06-26 via Nuitee
P
Pasby-Otoole couple us
10
2026-06-23 via Nuitee
M
Mary family_with_children us
7
Ok
Pros:

The location

Cons:

They were very late in having our room ready. It would have been nice customer service if they asked housekeeping to do our rooms while we were waiting to get us in quicker. They also didn't have restrooms for guests while we were waiting. The place is very limited as far as guest features.

2026-06-21 via Nuitee
P
Patricia solo_traveller us
8
Pros:

Close to everything

Cons:

Room was cleaned late afternoon

2026-06-21 via Nuitee
B
Bob couple us
5
Great place if you can deal with party noise
Pros:

Location is excellent. Easy to get to all local attractions. Walk to most attractions and restaurants. Short drive to ocean beaches. Staff is helpful and accommodating

Cons:

Noisy till 1am on weekends. Loud bands at nearby properties makes sleeping difficult. BW provides free ear plugs which help some.

2026-06-20 via Nuitee
A
Andrade family_with_children us
5
Would possibly stay again but second floor on the other side.
Pros:

The location is amazing. I could walk to everything. The shower was also impressive. Great water pressure and temperature.

The blonde lady that checked us in was very helpful and kind.

Cons:

The room we stayed in shared a wall with the street. It was ridiculously loud and smelly. The dumpster from the bar across the way had a fan blowing in to our corridor and it was foul! There were loud motorcycles and bass music shaking our room until about 2am. That was quite annoying.

The AC was far over by the bathroom and couldn’t cool the room to our liking. It was also very humid in the room so the bed felt wet.

The lady who checked us in was amazing but I went back to purchase trolley tickets and that lady was rude and very unhelpful. She was rude to the person in front of us as well.

2026-06-20 via Nuitee
T
Tammy extended_group us
8
Great location to explore St. Augustine!
Pros:

The location was absolutely perfect. The hotel was walking distance to everything. There was no need to drive our car during our stay.

Cons:

Our original room’s AC was not working as it should and we had to switch rooms. The bathroom was very small.

2026-06-20 via Nuitee
R
Ricardo couple us
10
2026-06-20 via Nuitee
D
dennis couple us
10
i want to come back
Pros:

staff was great and very helpful. Facility was 10+

Cons:

nothing

2026-06-20 via Nuitee
C
Clark solo_traveller us
10
Pros:

Location

Cons:

Parking

2026-06-17 via Nuitee
J
john solo_traveller us
8
Pros:

Nice and clean, walking to everything in old town. In the center of everything.

Cons:

Noisy. Live music from bar next door, expected on weekend nights. Busy main street out front.
$25 PER NIGHT parking fee. It was in the hotel description, but I had to look for it pretty deep into the amenities.

2026-06-15 via Nuitee
W
Wayne solo_traveller us
10
2026-06-15 via Nuitee
K
Kimberly solo_traveller us
10
2026-06-14 via Nuitee
A
Antonio solo_traveller br
9
Pros:

Acomodação possui localização privilegiada, próximo da George St e de frente ao Castillo San Marcos

Cons:

Estacionamento muito caro.

2026-06-11 via Nuitee
T
Teresa family_with_children us
10
We would stay here again! Location was perfect and Mary’s Cafe next door was a great find!
Pros:

Great location and deal for the price!

2026-06-11 via Nuitee
M
Misty couple us
9
Pros:

$25 parking fee is ABSOLUTELY RIDICULOUS!!

Cons:

$25 parking fee!!

2026-06-08 via Nuitee
K
Kcarlin60 solo_traveller us
10
2026-06-06 via Nuitee
M
Milenda family_with_children us
7
Overall it was a good place for a night.
Pros:

Location and clean

Cons:

Room wasn’t very cold

2026-06-05 via Nuitee
M
Melanie solo_traveller us
8
Pros:

Perfect location

Cons:

a little loud at night

2026-05-30 via Nuitee
J
Jill couple us
9
My stay was very relaxing.
Pros:

Location was awesome! Easy to walk around city.

Cons:

You have to read something about outside noise on the counter upon check in. I feel they could’ve spoke this memo to you.

2026-05-30 via Nuitee