Swiss-Belresort Coronet Peak

Hotels
•
Swiss-Belhotel
8 (134 reviews)
161 Arthur's Point Road, Arthur's Point, 9371 , Arthur's Point , NZ
64-3-442 78 50

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Pets allowed

Facilities

Parasailing nearby
Fireplace in lobby
Arcade/game room
Free WiFi
Luggage storage
Ski storage
Concierge service
Golfing nearby
Downhill skiing nearby
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great location near attractions
Cons:
Cleanliness issues
Poor food and beverage quality

Categories

Cleanliness
6.5
The toilet was not well cleaned; blocked sink with an awful smell mentioned.
Service
9.5
Staff were super friendly and helpful, accommodating requests during the stay.
Location
9.5
Great location directly across from Onsen Spa, close to Coronet Peak.
Room Quality
7.5
Property is dated and in desperate need of updating, affecting the overall comfort.
Amenities
8.5
Bowling alley available, although lacking a microwave and limited TV options.
Value for Money
7.5
Not a 5-star hotel, but convenient for the location; expectations lower due to property age.
Food and Beverage
6.5
Food at the property was not great; room service issues noted.
Overall Experience
8.5
Despite several challenges, guests appreciated staff and enjoyed the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:45

Property Description

Luxurious Amenities
Enjoy complimentary wireless internet, concierge services, and an arcade/game room for your entertainment. Relax by the fireplace in the lobby or take advantage of ski storage and wedding services.

Culinary Delights
Indulge in international cuisine at Swiss-Cafe with a bar/lounge and garden view. Room service is available for a cozy night in, and don't miss the daily buffet breakfast.

Convenience and Comfort
Benefit from amenities like complimentary newspapers, dry cleaning services, and multilingual staff. Feel at home in the guestrooms with free Wi-Fi, showers, and complimentary toiletries.

Book your stay at Swiss-Belresort and Villas Coronet Peak for a memorable experience near the slopes and Onsen Hot Pools.

Important information:

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8
Based on 134 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 8.5
P
Pip • couple • nz
6
Large old-style resort seen better days Cold room and bed lacked heavy bedspread
Pros:

Staff were lovely and welcoming. Otherwise clean and tidy. Bonus was the large bedroom and huge bed with electric blanket but wall heater couldn’t warm the room. Temp overnight was -5 dgrees outside.

Cons:

Staff still busy turning the rooms after 4pm. We apparently cut short room check as old soap was still in bathroom. Heater did not warm room. Room was so cold. Single glazed windows were ajar to get rid of condensation covering the inside. Mould in shower tiles. No heater in bathroom in -5 degree outside temp but it was cgeapest Qtn accom. Thsnk goodness we had brought our own hotwater bottles but bed still freezing with electric blanket on 1 and a blanket and three coats.

2026-06-28 • via Nuitee
S
SusanNZ22 • solo_traveller • nz
4
Pros:

Well situated if you plan to ski at Coronet Peak.

Cons:

There was a shower over the bath. I could see dirty rings around the bath and the base of the bath was dirty. A bottle of Jif and some elbow grease wouldn't go astray.

2026-06-27 • via Nuitee
R
Renu • family_with_children • nz
8
2026-06-25 • via Nuitee
H
Hing Sun • solo_traveller • sg
9
2026-06-20 • via Nuitee
J
john • couple • nz
7
Pros:

tidy clean

Cons:

arival good recption lots of smiles we asked about dinner a n told you can have a PIE in the bowling ally
heater in room very noisey bathroom no heating ie towl rail or floor in a 2 to 6 celcis morning hotel was empty 4 gests breakfast very good JC

2026-06-07 • via Nuitee
D
David Kan • solo_traveller • nz
7
2026-05-15 • via Nuitee
K
Kim • family_with_children • nz
8
We enjoyed our stay and it was good value for money for what we needed.
Pros:

We only stayed one night as a special treat for our daughter to do some activities in Queenstown. We have stayed before and she liked the bowling rink and entertainment available. The staff particularly were wonderful and made the stay memorable by giving our daughter a special treat of a we desert for her birthday brought to our room.

Cons:

It had everything we needed for our short stay. If staying longer having some more things available like a microwave and utensils would be helpful.

2026-05-10 • via Nuitee
V
Vikrant • family_with_children • nz
1
Below avg.
Pros:

Location

Cons:

Cleanliness and hygiene

2026-05-07 • via Nuitee
L
Liam E • solo_traveller • nz
7
Nice basic stay.
Pros:

-Big rooms
-Views from outside are nice.

Cons:

-Very away from everything if don't have car
-Soundproofing was not the best, lots of noise in hallways.

2026-04-28 • via Nuitee
M
michael • couple • nz
3
very overpriced for what you get
Pros:

comfortable bed

Cons:

general maintenance standard v poor
parking now is a seperate matter, was ok but run by another company.

2026-04-27 • via Nuitee
• solo_traveller • nz
5
2026-04-27 • via Nuitee
S
Sushmitha • extended_group • nz
10
Pros:

Service

2026-04-26 • via Nuitee
P
Patricia • couple • au
7
Satisfied with the room and location.
Pros:

The location was lovely. Large comfy room. Everything was very clean.

Cons:

Our room was at the end of a very long corridor. The only door at that end was an emergency exit, which we could not use. I would recommend that the hotel get a luggage rack, so we didn’t have to make multiple long trips to bring our luggage into the room.

2026-04-18 • via Nuitee
M
Murray • couple • au
2
2026-04-18 • via Nuitee
T
TERRI • solo_traveller • za
7
Pros:

The locality was great. Beautiful area

Cons:

Housekeeping didnt restock coffee or clean cups

2026-04-14 • via Nuitee
P
Prathik • family_with_children • nz
5
Pros:

The 3 bedroom villa was excellent, nice, new and very tidy - would recommend to stay and book these ones.

Cons:

Room didnt have any towels which had to be picked up from reception and the family room was pretty old and also found mould at places.

2026-04-12 • via Nuitee
N
Nagarjuna • family_with_children • za
2
Not worth for money
Pros:

It’s far from Central Queenstown

Cons:

Staff and breakfast is really bad. Showers are not working and bathtub is in very bad condition

2026-04-12 • via Nuitee
J
Jaspreet • couple • nz
5
Comfortable and nice but could become boring because no TV 🤣
Pros:

Bed comfortable, restaurant and bowling and bar on site.

Cons:

TV is not smart tv. Shower gel was finished. Duet had somestains.
But duet did got replaced once i told the staff.

2026-04-10 • via Nuitee
T
Tom • family_with_children • nz
3
For that price unfortunately never more
Pros:

The fact that you have entertainment zone in the hotel with restaurant and bar

Cons:

The condition of the whole area. Everything looked old, worn out and just not so appealing

2026-04-10 • via Nuitee
D
Dawn • family_with_children • nz
6
Pros:

The location was good for us. The cooked breakfast was good and they kept replenishing the trays so it was nice and hot and freshly cooked.

Cons:

It is an older building and showing its age. When I entered the room, there was a bit of a musty smell, so opened a window for a bit. You can see the dampness has got in to the wooden window frame.
Some of the tiles around the bath shower were broken and there appeared to be mold or something black in some of the grout. Water pressure from the shower was pitiful-very low pressure. For Queenstown standard it was below average for the price.

2026-04-09 • via Nuitee