Swiss-Belresort Coronet Peak

Hotels
•
Swiss-Belhotel
8 (134 reviews)
161 Arthur's Point Road, Arthur's Point, 9371 , Arthur's Point , NZ
64-3-442 78 50

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Pets allowed

Facilities

Parasailing nearby
Fireplace in lobby
Arcade/game room
Free WiFi
Luggage storage
Ski storage
Concierge service
Golfing nearby
Downhill skiing nearby
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great location near attractions
Cons:
Cleanliness issues
Poor food and beverage quality

Categories

Cleanliness
6.5
The toilet was not well cleaned; blocked sink with an awful smell mentioned.
Service
9.5
Staff were super friendly and helpful, accommodating requests during the stay.
Location
9.5
Great location directly across from Onsen Spa, close to Coronet Peak.
Room Quality
7.5
Property is dated and in desperate need of updating, affecting the overall comfort.
Amenities
8.5
Bowling alley available, although lacking a microwave and limited TV options.
Value for Money
7.5
Not a 5-star hotel, but convenient for the location; expectations lower due to property age.
Food and Beverage
6.5
Food at the property was not great; room service issues noted.
Overall Experience
8.5
Despite several challenges, guests appreciated staff and enjoyed the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:45

Property Description

Luxurious Amenities
Enjoy complimentary wireless internet, concierge services, and an arcade/game room for your entertainment. Relax by the fireplace in the lobby or take advantage of ski storage and wedding services.

Culinary Delights
Indulge in international cuisine at Swiss-Cafe with a bar/lounge and garden view. Room service is available for a cozy night in, and don't miss the daily buffet breakfast.

Convenience and Comfort
Benefit from amenities like complimentary newspapers, dry cleaning services, and multilingual staff. Feel at home in the guestrooms with free Wi-Fi, showers, and complimentary toiletries.

Book your stay at Swiss-Belresort and Villas Coronet Peak for a memorable experience near the slopes and Onsen Hot Pools.

Important information:

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8
Based on 134 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 8.5
H
Hilda • family_with_children • nz
8
2026-07-26 • via Nuitee
V
Vergel • solo_traveller • nz
8
Pros:

Close to Queenstown. Place is clean

Cons:

A little dated.

2026-07-26 • via Nuitee
S
Sara • extended_group • au
8
2026-07-25 • via Nuitee
P
Pui • family_with_children • nz
10
We only had an overnight stay, would definitely there again and access all the benefits the resort has.
Pros:

After hours staff were really helpful and friendly

Cons:

The bowling hall where breakfast was served was very cold and felt like the aircon was on cold, which made the breakfast get cold fast

2026-07-23 • via Nuitee
J
Jaimee Frost • solo_traveller • nz
6
Time for some updates!!
Pros:

Beds are comfy, electric blankets. Clean & tidy. Handy location to most places just a short drive

Cons:

Very dated!! Tv channels were very limited, no netflix etc.
Heater is extremely noisy, to the point we didn't use it sometimes and it was the middle of winter.
Breakfast was below average, standard buffet but definitely lacking in standards😫

2026-07-20 • via Nuitee
S
Steve • couple • nz
5
Good hotel that need an injection of enthusiasm and a refurbished
Pros:

It was warm

Cons:

Very very tired. Bath had mouldy batch in it
Carpet very tired

2026-07-20 • via Nuitee
D
Dennish • solo_traveller • nz
5
2026-07-20 • via Nuitee
T
Tracey • family_with_children • nz
8
Pros:

Great that it was dog friendly and we also appreciated the free bowling in lieu of no housekeeping offer!
Did think that the car parking should be free and included.
The location is good if you want to ski but for us that don’t ski it is a little far out of town but an ok drive.
The 3 beds in one room was good but would have been good to have a kitchenette so we could make breakfast.
Overall happy with it the staff and stay! Would stay again!

2026-07-19 • via Nuitee
L
Liz • couple • nz
8
2026-07-18 • via Nuitee
L
Leanne • solo_traveller • au
10
2026-07-18 • via Nuitee
S
Satender • family_with_children • nz
6
We are ok with that but not really feel welcomed, might be staff looks tired due to going busy occupancy.
Pros:

Location is good, easy to find.

Cons:

Rooms are too far from entrance, if you have luggage then very hard to manage.
Have some access emergency doors but didn’t opened for guests check-in and check out.
Management put notes everywhere like you got fine for this, you got fine for this.
Its mean you can use anything but can pay us fine.
Hidden charges for carpark, which is not too high or unjustified but At least 1 car they should charge in room rent, rather than extra. And another is parking charges if any.

2026-07-18 • via Nuitee
N
Narayan • solo_traveller • fj
10
2026-07-17 • via Nuitee
R
Ranjeeta Prasad • solo_traveller • fj
10
Amazing
Pros:

Location beds bathroom and everything

Cons:

All was good

2026-07-12 • via Nuitee
D
Derek • solo_traveller • nz
8
2026-07-08 • via Nuitee
R
Ruel • extended_group • nz
7
2026-07-08 • via Nuitee
R
Rebecca • solo_traveller • au
10
Pros:

Comfortable accomodation. Clean, warm and cosy on a cold winters day

Cons:

Had to pay small additional fee for parking. Cafe style fare at in-house restaurant.

2026-07-08 • via Nuitee
L
Lachlan • solo_traveller • au
8
Pros:

Great location, gorgeous views, plenty to do with fun activities

Cons:

Slept terribly with uncomfortable beds. Two singles pushed together with no real comforter or topper meant we were falling in the middle all night.

2026-07-07 • via Nuitee
J
Jodi • solo_traveller • nz
9
2026-07-04 • via Nuitee
B
Brucena • solo_traveller • nz
10
Pros:

Excellent hotel. Friendly welcoming staff. Excellent facilities. Perfect location.

2026-07-01 • via Nuitee
N
Nispal • solo_traveller • nz
7
2026-07-01 • via Nuitee