Quality Inn Geneseo

Hotels
•
Choice Hotels International
8.4 (150 reviews)
4242 Lakeville Rd, Geneseo, New York, 14454 , Geneseo , US
+1 585-443-2115

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Pets allowed

Facilities

Fitness facilities
Fireplace in lobby
Hiking/biking trails nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Meeting rooms
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Clean rooms and bathrooms
Friendly and helpful staff
Great breakfast
Quiet and comfortable beds
Convenient location near shops/campus/downtown
Pet friendly with good outdoor space
Pool available
Cons:
No on-site EV charging despite listing
Some rooms dated; small bathrooms reported
Occasional maintenance issues (water outage, door lock)
Uncomfortable pillows mentioned by at least one guest
Reports of key/lock recoding needed
A few guests feel price is a bit higher than average

Categories

Cleanliness
8.8
Multiple reviews repeatedly note rooms and bathrooms were very clean (including pet rooms); overall cleanliness is a strong positive.
Service
8.7
Staff are frequently described as incredibly nice, helpful and quick (check-in, manager resolving lock issue); one notable negative about lack of help with EV charging is reflected in a slight downgrade.
Location
8.8
Several guests cite convenient, safe location near shops, campus and downtown—good for short stays and events.
Room Quality
8
Rooms are clean, comfortable beds and generally well kept, but some guests note dated rooms, small bathrooms, a pillow comfort complaint, and an occasional lock/key issue.
Amenities
7.5
Breakfast and pool receive positive mentions and pet space is appreciated, but the lack of advertised EV charging (and inability to charge on property) is a clear negative affecting amenity perception.
Value for Money
8.15
Several guests call it reasonably priced and worth the price for events; one review notes it can be pricier than average but justified by staff and upkeep.
Food and Beverage
8.6
Breakfast is repeatedly described as fantastic/delicious and a strong point for many stays.
Overall Experience
8.65
Overall impressions are positive—clean, quiet, friendly staff, good breakfast and convenient location—tempered by a few operational issues (EV charging, occasional maintenance/water outage).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Recreational Amenities
Enjoy the fitness center, seasonal outdoor pool, and bicycles to rent for a delightful stay.

Featured Amenities
Benefit from complimentary wireless internet, lobby fireplace, picnic area, and a 24-hour business center.

Convenient Location
Positioned near State University of New York-Geneseo, this hotel is ideal for exploring the area.

Make your reservation at Quality Inn Geneseo for a memorable stay with outstanding amenities!

Important information:

  • The seasonal pool will be open from May to September.
  • Up to 2 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.4
Based on 150 reviews
Cleanliness: 8.8
Service: 8.7
Location: 8.8
Room Quality: 8
Amenities: 7.5
Value for Money: 8.15
Food and Beverage: 8.6
Overall Experience: 8.65
D
David
8
Pros:

Quiet room

2025-10-08 • via Nuitee
L
Laurel • family
10
Pros:

Pet friendly and super nice staff at the check-in counter and the breakfast area. The area behind the hotel was good for my pup, and the proximity to the shops and campus and downtown was great. Not high end but perfect for an overnight.

2025-09-25 • via Nuitee
M
Megan • family
10
Pros:

Clean and quiet

2025-09-23 • via Nuitee
S
Sergii • family
10
Pros:

Good place to stay.

2025-09-15 • via Nuitee
K
Kevin • family
10
Pros:

Reasonably price. Older hotel.

2025-09-09 • via Nuitee
T
Terry
8
Pros:

Room was clean and bathroom was clean also

2025-08-29 • via Nuitee
A
Amy
10
Great place, felt like home.
Pros:

This hotel was lovely and the staff were incredibly kind. Breakfast was delicious, the space for our pup was clean and well kept. The room was clean (even as a pet friendly one, thank you!!!!).

The bathrooms were very clean and we felt right at home. The area was safe and convenient to where we were traveling.

2025-08-22 • via Nuitee
P
Pamela • partner
10
Pros:

Bed was super comfortable, room was clean and smelled great

2025-08-18 • via Nuitee
P
Priti • family
8
Pros:

Pillows were not comfortable

2025-08-12 • via Nuitee
E
Edward
10
Pros:

Great

2025-08-07 • via Nuitee
E
Elizabeth • partner
10
Pros:

Breakfast was fantastic!!! Rooms were clean. Great stay.

2025-08-03 • via Nuitee
W
William • partner
8
Pros:

Bathroom was small and we lost water for one day.

2025-08-01 • via Nuitee
K
Kathleen
8
Pros:

Room was comfortable and clean. Staff were helpful and polite.

2025-07-28 • via Nuitee
J
Jesse
4
No EV chargers. Don’t trust the listing.
Pros:

We are in the middle of a family road trip and booked this hotel specifically because they listed EV charging as an on-site amenity. There is no EV charging. There is no EV fast charging in the town. They would not even allow me to slow charge on one of the many exterior 120V outlets. My car estimated that I could reach the nearest fast charger with 1% battery remaining. This was not something I wanted to depend on, so I ended up having to drive to the local grocery store that has EV chargers in their parking lot, then walk 1/2 mile back to the hotel. Part of that walk is on a narrow shoulder with 18-wheelers whizzing by. Then I had to walk back at 5am to get my car. Fortunately, the cargo bag on my hitch rack was not broken into during the night. Not a great experience, and no help from the staff.

2025-07-24 • via Nuitee
K
Kara Posson • family
10
Pros:

Our room was very clean. Staff was friendly and helpful. The pool was nice.

2025-07-21 • via Nuitee
D
Darrell
10
Pros:

Staff was incredibly nice

2025-07-17 • via Nuitee
Y
Yongming
6
Pros:

no that good.

2025-07-09 • via Nuitee
J
Jennifer
8
Pros:

Very nice hotel, super nice room. Clean and comfy bed. Hotel staff super nice too. Only issue I had was my door lock stopped working one night. Manager got me into my room and they had the lock fixed by morning. Super quick.

2025-06-24 • via Nuitee
M
Mark • family
10
Pros:

Fast check in
Nice room for the money

2025-06-23 • via Nuitee
C
constance
10
Pros:

Quiet and clean. The team here does a great job!

2025-06-19 • via Nuitee