Lanzerac Hotel & Spa

Hotels
•
TrevPAR World Group
9.3 (807 reviews)
1 Lanzerac Road , Stellenbosch , za

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable rooms
Great amenities
Cons:
Cleanliness issues reported
Food menu needs improvement

Categories

Cleanliness
8.51
Mention of cleanliness issues in reviews.
Service
9.98
Consistently praised for excellent service throughout reviews.
Location
9.52
Described as an ideal springboard for winery visits with stunning views.
Room Quality
9.47
Rooms described as comfortable and beautifully decorated.
Amenities
9.5
Great facilities including spa, gym, and pools mentioned positively.
Value for Money
8.96
Some reviews mention higher prices but value for experience met.
Food and Beverage
8.51
Restaurant menu could be improved, with limited choices noted.
Overall Experience
9.98
Overall experience deemed fantastic and highlighted in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:37

Property Description

Luxurious Accommodation and Relaxation
The Lanzerac, nestled in the picturesque Jonkershoek Valley, offers spacious, air-conditioned rooms with modern amenities. Unwind in the spa with various treatments and pools, including a heated indoor one.

Culinary Delights and Winery Experience
Indulge in a delicious breakfast spread and gourmet meals at different on-site restaurants. Savor complimentary wine tastings and cellar tours at the working winery for a complete culinary experience.

Wellness Facilities and Leisure Activities
Enjoy massages, beauty treatments, and access to a sauna, steam room, and fitness center at The Lanzerac Hotel & Spa. With the Helderberg Mountains as your backdrop, immerse yourself in luxury and leisure.

Book now for an unforgettable stay at The Lanzerac Hotel & Spa, where luxury meets tranquility.

Important information:

Please note that guests will receive 1 complimentary wine tasting of 5 Lanzerac Estate wines and 1 complimentary guided tour of the working wine cellar per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 807 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.98
M
Mis • solo_traveller • tr
6
The hotel has an outstanding location and a peaceful setting, which are its greatest strengths. However, improvements in
Pros:

During the reservation process, I was shown photos of a specific upgraded room and completed my booking after receiving the room number for that upgrade.
However, upon arrival at the hotel, I was assigned a different room instead of the one shown in the photos and confirmed during booking.

As a result, I clearly stated that I would not accept or pay for the upgrade. The hotel management subsequently withdrew the upgrade charge; however, I did not stay in the room I originally selected, and unfortunately, my stay began with dissatisfaction due to this experience.

Positive Aspects
• Location: The hotel’s location is truly its strongest asset. It is beautiful, calm, and very special.
• Peaceful atmosphere: The overall environment is quiet and relaxing.
• Pool area: Pleasant to use, though somewhat limited in size.

Cons:

Areas for Improvement
• Rooms & Decoration:
While the rooms are spacious, they feel overly furnished and visually busy. There are too many decorative elements and pillows, which detracts from comfort. A more minimal, modern, and simplified design would significantly enhance the guest experience.
• Modernization:
The hotel would benefit greatly from a general modernization, particularly in room interiors and décor. Given such an exceptional location, the current style feels dated and does not fully reflect the potential of the property.
• Restaurants & Dining Options:
The dining facilities are limited. With only two restaurants, outdoor seating options are insufficient—especially during summer. We preferred not to dine indoors with air conditioning, and finding available outdoor seating was challenging.
Considering the hotel’s location, I strongly believe there is a need for more and better-designed outdoor restaurant spaces.
• Pool Facilities:
The pool area feels too small for the size and positioning of the hotel. A larger pool would be more suitable and enhance overall guest satisfaction.

2026-02-11 • via Nuitee
I
Iago • couple • es
10
Un hotel de ensueño. Ojalá algún día podamos regresar porque fue un 10.
Pros:

Los jardines, las vistas, la paz de la piscina, las habitaciones de ensueño, los salones majestuosos, un personal atento, profesional y simpático, el desayuno 5 estrellas.

2026-02-10 • via Nuitee
P
Paul • couple • ie
10
2026-02-08 • via Nuitee
N
Nick • couple • gb
10
Amazing Vineyard
Pros:

Beautiful property with amazing rooms and facilities. An extremely special place

2026-01-31 • via Nuitee
A
Anastasiia • couple • id
10
2026-01-31 • via Nuitee
B
Bridget • family_with_children • za
10
Pros:

Wonderful stay, it's very beautiful.

2026-01-30 • via Nuitee
A
Anonym Reisende • family_with_children • de
8
Pros:

Die Lage des Hotels ist sehr schön.
Im Außenbereich des Spas haben sie sehr gemütliche Liegen mit Blick auf die Weinberge.
Nette Bar mit nettem Personal

Cons:

Mein Zimmer war sehr dunkel, es kam so gut wie gar kein Tageslicht herein.
Es gibt nur im Außenbereich des Spas Liegen, es gibt keinen Pool oder ähnliches, um draußen zu entspannen, was für ein Hotel in dieser Preislage schon recht ungewöhnlich ist.
Die Empfangsdame beim Restaurant war nicht besonders freundlich und nicht sehr aufmerksam.
Achtung: nicht einfach nur die Adresse des Hotels eingeben, es gibt noch eine zweite Lancerac Road in Südafrika, die sich aber in einem etwa eine gute halbe Stunde entfernten Township befindet.

2026-01-27 • via Nuitee
V
Vincent • family_with_children • gb
10
2026-01-22 • via Nuitee
R
Regina • extended_group • fr
8
Établissement atypique de l’époque et la propriété
Pros:

La gentillesse du personnel et leur vin

Cons:

Deception sur le dîner au restaurant le Manoir,

2026-01-20 • via Nuitee
P
Paul • solo_traveller • us
9
2026-01-19 • via Nuitee
P
Polly • extended_group • us
9
2026-01-19 • via Nuitee
B
Brodie • couple • au
10
Majestic mountain view plantation in great spot close to town
Pros:

Amazing facilities and layout

2026-01-09 • via Nuitee
N
NIC • couple • gb
10
2026-01-09 • via Nuitee
R
Richard • family_with_children • za
9
2026-01-06 • via Nuitee
G
Galeaz (BM) • solo_traveller • us
10
Outstanding wine farm with beautiful amenities and great service.
Pros:

Exceptional property. Beautiful grounds and amenities. Great location.

Cons:

Nothing

2026-01-04 • via Nuitee
P
Pakize Ömür • couple • tr
10
Pros:

Konum, tarihi yaşatması, odaları..

2026-01-04 • via Nuitee
I
Irina • family_with_children • ru
10
Pros:

Классный отель, очень внимательный персонал , кухня супер , блюда оригинальные, красивая подача!) территория отеля красивая, бегают белки , спа зона понравилась!)
Единственное что не очень понравилось, это ванная комната на втором этаже, постоянно бегали туда сюда)))) но это мелочи)

2026-01-04 • via Nuitee
M
martin2026 • Business • Burgess Hill, West Sussex, England
10
A really excellent stay at Lanzerac
Pros:

Fortunately just the 1 night but hopefully longer next time! A really great stay, staff all looked after us so well, stunning room and great setting and facilities. Thank you

2026-01-02 • via Tripadvisor
C
CleverClive • NONE • Knysna, Western Cape
10
Excellent Couples Stay
Pros:

We enjoyed a romantic evening at Lanzerac and had a great Spa treatment as well as dinner in the Taphuis Restaurant. Friendly and efficient service and beautifully appointed accommodation. Highly recommended!

2025-12-29 • via Tripadvisor
N
notthisshitagain • Friends getaway • Windsor, Windsor and Maidenhead, Berkshire, England
2
THIS FOOD EXPERIENCE IS TO BE AVOIDED !
Pros:

Visited boxing day for a “taste experience”, well we certainly got that!
The first course, what’s a duck egg in some sweet sauce as a starter?. This was followed by ”surf & Turf” which consisted of one scallop sat on pieces of lamb and segments of grapefruit. As you would expect it just didn’t work and was absolutely disgusting, I then started to question if we were being fed leftovers from Christmas Day.

The fish course was a piece of bland unseasoned King lip, with some green local nettle and mushroom puree which was bitter, paired with a red wine!
In fairness the lamb (again) for main course with the potato was delicious, apart from the old brown broccoli that I gave to the waiter to give back to the chef to try first, who never returned, but not an experience any of our party would want to repeat again for R6000.
We pulled the manager over who of course apologised but did nothing, so we paid on American Express and will let them dealwith them.
We permanently live here and the food in SA wherever you eat is generally very high quality and exceptional value for money, especially the vineyards.
This Vineyard delivered the worst food we have tasted out of all of the vineyard restaurants we have visited.

2025-12-27 • via Tripadvisor