Hotel Astoria Rapallo

Hotels
Independent
9.2 (127 reviews)
Via Gramsci Antonio 4, Rapallo, GE, 16035 , Rapallo , IT

Pets allowed

Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Concierge service
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location
Cons:
Outdated furniture
Breakfast variety could improve

Categories

Cleanliness
8.65
Most reviews highlight cleanliness, but one mentioned drainage issues and the need for improvement.
Service
9.99
Numerous mentions of friendly and helpful staff, exceeding expectations.
Location
9.66
Centrally located with easy access to attractions; highly praised in multiple reviews.
Room Quality
9.11
Rooms generally well-received, though some mention outdated furniture.
Amenities
8.64
Amenities like air conditioning were appreciated, but some lack was noted.
Value for Money
9.6
Overall a good deal for the quality, with some opinions on higher pricing for lower quality.
Food and Beverage
8.15
Food options were deemed average, with room for improvement in breakfast variety.
Overall Experience
9.82
Overall a positive experience with a few constructive critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:19

Property Description

Indulge in a luxurious escape at Hotel Astoria Rapallo, where comfort meets convenience in the heart of this stunning coastal town.

Spa Retreat
Pamper yourself at our on-site spa, offering rejuvenating massages, soothing body treatments, and refreshing facials to help you unwind and recharge.

Gourmet Delights
Savor delicious bites at our café or enjoy 24-hour room service. Don't miss our daily buffet breakfast, the perfect start before you explore the charming surroundings.

Convenience and Connectivity
Stay connected with complimentary Wi-Fi, and take advantage of our express check-in/out services. We also provide airport shuttles and parking, making your journey seamless.

Book your stay now to experience unparalleled hospitality at Hotel Astoria Rapallo!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Maximum number of pets per room 3

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 127 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 8.64
Value for Money: 9.6
Food and Beverage: 8.15
Overall Experience: 9.82
D
David partner
10
Pros:

Room was very clean. Excellent shower head. Comfortable bed. Great ocean view. You are right on the Main Street and if you open the windows you will get a lovely ocean breeze but it can be noisey until the crowds leave but with the window closed it is quiet. I’d stay hear again and would recommend it to my friends

2025-10-08 via Nuitee
H
highstandards77 Couples North Wales, Wales
8
Lovely hotel, fantastic location and views, charming and very Italian
Pros:

Upon arrival we were greeted by a lovely gentleman and after checking us in led us to the lift for the modern refurbished part of this boutique hotel which I was slightly nervous about as we wanted a bit of charm and character.
But on entering our room, waw it was lovely, and the only thing we felt lacking was a walkout balcony which some of the other rooms had.
The bathroom was spot on with the best hotel shower I think I’ve ever had with plenty of power ( could do with a little shelf to hold toiletries, but that’s just finicky I think)
The bed was massive and very comfortable, tv seemed only to have Italian channels, but we weren’t there for tv! Air con was spot on and very adjustable as we like a cool room!
Only thing missing ( according to the ‘boss’) was a full length mirror!
Breakfast was generally good with plenty of continental options, but did get a bit monotonous after a week’s stay! Would definitely recommend a coffee machine for hotter drinks and to help the lovely waiters!
Hotel has no bar as such and does not offer evening meals which suited us great! A little off putting was to see cleaning equipment every morning by lift door, but on the whole thoroughly enjoyed our stay at Hotel Astoria! now

2025-10-07 via Tripadvisor
F
frankn523 Couples
10
Perfetto
Pros:

From the moment we entered our fourth floor room, overlooking the Ligurian Sea, we knew we had made the right choice. Clean, comfortable, good size room and bath, centrally located, ten minute walk to railway station, near all seaside restaurants, delightful breakfast and, most of all extremely pleasant front desk staff, especially Elena.
Thanks to the Ferroviaria workers, who staged a nationwide 24 hour strike, we had to stay one extra day in Rapallo and the staff accommodated us.
Perfect for day trips to Cinqueterre and Portofino.
Highly recommend.

2025-10-04 via Tripadvisor
N
Nabil partner
10
Pros:

Location is amazing. Short walks to everything. Clean room and great breakfast options.

2025-10-04 via Nuitee
R
Regina
10
Pros:

Clean and very comfortable room with a beautiful view. Delicious breakfast. Very friendly and helpful staff. Excellent location!

2025-10-03 via Nuitee
C
Cam partner
10
Pros:

Room was very nice, breakfast excellent and the staff was exceptional. Very definite we will return.

2025-09-30 via Nuitee
L
luke
10
Beautiful hotel and location
Pros:

Room was great, perfect for what i needed. Staff were friendly on arrival. Room very clean and bed comfortable.

2025-09-24 via Nuitee
L
Lucy787 Couples Melbourne, Victoria
6
Not 4 star
Pros:

How on earth did this hotel get such high ratings is question- we’ve travelled extensively around Europe and the world. Really this hotel needs a good revamp. The staff make it but the staff can’t do much to make up for poor taste of the linoleum, art and old furniture which doesn’t qualify for charming. Poor use of spaces.

Pros
-Staff work really hard and are very helpful- Ennio and Sara were great!
-central location
-a/c worked well

Cons
-furniture is old and not to standard of 4 star
-floor covering is awful; either it is plastic or linoleum! No rug to at least reduce the ugliness
-safe didn’t function properly
-art work is gaudy and really ugly….i did see this artists work elsewhere in Rapallo but it must the only place in the world that displays this truly awful work
-breakfast area is poorly furnished and crowded but staff work really hard.

2025-09-21 via Tripadvisor
R
Richard
10
Mediterranean
Pros:

Hotel is very charming and the ac works great!

2025-09-19 via Nuitee
N
NIVAL friends
10
Pros:

Staff very polite, very helpful.

2025-09-13 via Nuitee
T
T6551PZandreeam Family Timisoara, Timis County, Western Romania, Transylvania
10
Friendly Staff, Great Location and Clean Rooms
Pros:

We enjoyed a wonderful 7-day holiday at this lovely hotel. The staff were extremely friendly, always ready to help with anything we needed, and made us feel very welcome. The room was spotless, well-maintained, and cleaned daily to a high standard. Breakfast was varied and fresh every morning, and the location was perfect – close to the beach, but still quiet and relaxing. We really appreciated the attention to detail and the warm atmosphere. Definitely a place we would be happy to return to!

Grazie! 🙏🏻

2025-09-01 via Tripadvisor
A
Armen
4
Pros:

Drainage issue every time took a shower water was all over the room
Breakfast not good at all but staff were very nice and friendly

2025-08-28 via Nuitee
V
Vincent James family
10
Pros:

Fantastic staff. Very nice and helpful. We spoke Italian but they are fluent in English as well. Very accommodating and plenty of suggestions if needed. Didn't get to use spa but nice breakfast each morning , good espresso and you can walk to virtually anywhere in town. Close to boat rentals as well. Will be back when we visit Rapallo again

2025-07-27 via Nuitee
V
Victoria family
10
Pros:

Beautiful hotel. Excellent breakfast. Every member of staff was very pleasant and welcoming. Very clean. I would definitely stay at this hotel again.

2025-07-21 via Nuitee
8
841julianaw Couples
10
What a fabulous hotel! Wonderful staff, great location!
Pros:

Location is perfect for travelling around Liguria, with the ferry boat only 2 minutes walk.
10/10 for cleanliness and maid service. The room was nicely furnished and had a beautiful terrace overlooking the harbour.
Breakfasts had a good selection of deli, fresh fruits and yoghurts.
What made this hotel truly special was the staff. They could not do enough for us, and made our stay memorable!
Will definitely be returning!

2025-07-10 via Tripadvisor
J
Juliana partner
10
Pros:

What a fabulous hotel!
Location is perfect for travelling around Liguria, with the ferry boat only 2 minutes walk.
10/10 for cleanliness and maid service. The room was nicely furnished and had a beautiful terrace overlooking the harbour.
Breakfasts had a good selection of deli, fresh fruits and yoghurts.
What made this hotel truly special was the staff. They could not do enough for us, and made our stay memorable!
Will definitely be returning!

2025-07-10 via Nuitee
C
Christine family
10
Pros:

Excellent breakfast, lovely rooms with nice furnishings. Very clean. Close to everything. A great place for me and my two adult children to stay for a few nights.

2025-06-04 via Nuitee
J
John partner
10
Pros:

Excellent, very friendly staff. Lovely atmosphere, breakfast excellent.

2025-06-02 via Nuitee
A
Anthony family
10
Pros:

Our stay at the Astoria Rapallo, was perfect but not long enough. The staff were very helpful and welcoming. Will be back one day.

2025-05-24 via Nuitee
N
Nabil partner
10
Pros:

Excellent location and wonderful staff
Breakfast is decent with good options
Parking with the hotel made life so much easier and highly recommended
Only one thing to be aware of is that noise insulation is not terribly good so you can hear your neighbours and the street noise but it did not bother us
Thank you to the reception staff for a very friendly and warm welcome throughout our stay

2025-05-12 via Nuitee