Comfort Suites Abingdon I-81

Hotels
•
Comfort Suites
8.8 (868 reviews)
1093 Ole Berry Drive , Abingdon , US
+1 276-698-3040

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and quick check-in
Good location (convenient to I-81 / central area)
Large indoor pool and hot tub
Clean rooms reported by many guests
Good value for price and amenities
Cons:
Inconsistent breakfast (limited variety / items not replaced)
Cleanliness problems reported by some (stains, dirty carpets, mildew/humidity)
Pool temperature issues at times and missing towels in pool area
Noisy other guests on some floors
Small parking lot and some dated public areas

Categories

Cleanliness
7.8
Mixed reports: several guests noted clean rooms and prompt attention to issues, but there are multiple serious cleanliness complaints (stained towels and carpets, bedcover stains, mildew/damp smell in some rooms).
Service
9.8
Consistently praised: numerous mentions of friendly, welcoming and helpful staff, quick check-in, and staff who addressed guest concerns promptly.
Location
9.2
Frequently noted as a positive: convenient to I-81, good central location, near attractions (antique barn / central paseo), easy to get in and out.
Room Quality
8.3
Generally good room size and comfort for many guests (clean, comfy beds reported), but some guests experienced issues: humid/damp rooms, mattress firmness complaints, and occasional deferred maintenance.
Amenities
9
Strong points include a large indoor pool and hot tub and plentiful amenities; occasional negatives such as the pool being very cold for some stays and missing towels in the pool area.
Value for Money
9
Many guests felt it was good value for the price given room size, amenities, and service; some trade-offs noted (aging building but well maintained in many areas).
Food and Beverage
7.8
Mixed breakfast experience: several guests enjoyed the breakfast, while others reported limited variety or empty stations (e.g., no items to toast, few yogurts) and inconsistent replenishment.
Overall Experience
9.5
Overall positive: most guests reported a good or comfortable stay and would return, despite some notable issues (cleanliness incidents, noisy neighbors, occasional maintenance problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
The Comfort Suites hotel in Abingdon is perfectly situated near popular attractions like the Barter Theatre, Bristol Motor Speedway, and the Virginia Creeper National Recreation Trail.

Superior Amenities
Guests can enjoy free high-speed Internet, an indoor pool, hot tub, and a fitness center. Rooms are well-equipped with modern conveniences like coffee makers, microwaves, and work desks.

Local Attractions
Explore the historic district, enjoy outdoor activities at South Holston Lake, or attend events like the Washington County Fair and Mistletoe Market. Abingdon offers something for everyone.

Book your stay at Comfort Suites for a comfortable and convenient experience in Abingdon, VA.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Location

Guest Reviews

8.8
Based on 868 reviews
Cleanliness: 7.8
Service: 9.8
Location: 9.2
Room Quality: 8.3
Amenities: 9
Value for Money: 9
Food and Beverage: 7.8
Overall Experience: 9.5
C
Christina • family_with_children • us
5
2026-11-07 • via Nuitee
C
Cheryl • family_with_children • us
10
Abingdon trip
Pros:

Clean and comfortable

2026-11-03 • via Nuitee
R
Richard • extended_group • us
10
2026-10-31 • via Nuitee
L
Lombardi • family_with_children • us
8
Pros:

Very friendly, room clean.

Cons:

Disappointed in breakfast. Came down around 8 am and nothing to toast, 2 yogurts left. Items weren't replaced. Just disappointing but not tragic. Overall good.

2026-10-31 • via Nuitee
S
Steven • couple • us
10
My stay was comfortable. I will most definitely book here again in the future.
Pros:

The room

Cons:

Small parking lot

2026-10-29 • via Nuitee
F
Frances • family_with_children • us
10
Pros:

Receptionist was very welcoming

Cons:

Needs updating in reception and hallways

2026-10-27 • via Nuitee
B
Bartholomew • couple • us
6
2026-10-25 • via Nuitee
B
Bartholomew • couple • us
7
Overall it was a good stay. Always seem to get out next to the noisiest people though.
Pros:

Convenient to 81

Cons:

Noisy people on the floor I was on.

2026-10-25 • via Nuitee
K
KathleenMe • family_with_children • us
10
Pleasant and fun, wonderful staff
Pros:

Breakfast was very good

Cons:

Since we had an active, inquisitive 2 year old with us cleanliness was super important. I brought my concerns to the staff and they were super sweet and understanding and promptly addressed it. Thank you!

2026-10-21 • via Nuitee
D
Daniel • couple • us
10
2026-10-18 • via Nuitee
A
Alvin • family_with_children • us
8
Pros:

Employees and room loop

2026-10-17 • via Nuitee
D
Drew • family_with_children • us
8
2026-10-13 • via Nuitee
R
ROY • solo_traveller • us
10
Excellent staff and facility. Would recommend highly.
Pros:

Clean, plenty of amenities, good location, easy to get in and out of.

2026-10-12 • via Nuitee
K
Karen • solo_traveller • us
4
Never again.
Pros:

Great location and pool

Cons:

Dirty carpet, stained towels, big stain on bed coverlet, one bed missing top sheet and pillow (reported the last 3 items) to front desk and nothing was done to fix). There always a lot of deferred maintenance. It looks like management is incompetent and or grossly negligent.

2026-10-11 • via Nuitee
D
Dennis • solo_traveller • us
9
Pros:

Nice rooms

Cons:

The pool was ice cold and couldn't even swim they need to heat up the room or the water one

2026-10-08 • via Nuitee
D
Daryl • couple • us
10
2026-09-15 • via Nuitee
C
Chuck • couple • us
10
2026-09-13 • via Nuitee
S
Stephanie • family_with_children • us
10
Excellent, will stay again when hiking the area!
Pros:

After a long day of driving the front desk knew my name as soon as I walked in and my room card ready. It was so quick and easy, he was very kind. Room was clean, bed was comfy. All around would absolutely stay here again.

Cons:

No complaints

2026-09-09 • via Nuitee
A
Amber • family_with_children • us
10
great stay! will be staying here for any trip or passing through to go to KY!
Pros:

pool & hot tub were open until midnight! only used it one night but it was nice! i like the location as well! with the AC on, you can’t hear any cars on the interstate! staff was wonderful! the gentleman that checked me in was very nice! it’s right across from the antique barn! which i love!

Cons:

nothing!

2026-09-08 • via Nuitee
A
April • couple • us
3
The only thing that made our stay tolerable was we were not in the room other than to sleep.
Pros:

Staff were very friendly

Cons:

The room was very humid to the point that it smelled and your clothes would be damp. This made our 3 day stay not very pleasant.

2026-09-08 • via Nuitee