Graystone Lodge, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9.2 (1186 reviews)
2419 Highway 105 South , Boone , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Clean facilities
Good location
Cons:
Noisy AC system
Issues with the mattress

Categories

Cleanliness
9.19
The hotel was beautiful and very clean.
Service
9.66
Staff was very friendly and helpful.
Location
9.2
Great location, accessible to all necessary amenities.
Room Quality
8.35
Some complaints about the mattress quality.
Amenities
9.18
Facilities are good with beautiful surroundings.
Value for Money
9.14
Good value considering the overall experience.
Food and Beverage
9.69
Breakfast was exceptional and varied.
Overall Experience
9.16
Guests enjoyed their stays and had a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:11

Property Description

Indulge in Comfort and Convenience at Graystone Lodge

Renovated Elegance: Experience our newly renovated indoor pool and guest bathrooms, offering a fresh and modern ambiance for your stay.

In-Room Amenities: Enjoy the convenience of a microwave, refrigerator, cable TV, ironing facilities, and work desk in every room, ensuring a comfortable and productive visit.

Convenient Facilities: Take advantage of our business center, 24-hour reception, and complimentary parking, providing you with everything you need for a seamless stay.

Book your stay at Graystone Lodge now and immerse yourself in relaxation and quality service.

Important information:

Please note that our property authorizes credit cards for the first nights stay on the day of arrival. This authorization will apply a hold that your banking authority with release after 3 to 5 business days. If a credit card is not valid, we will do our best to contact guests to receive a valid credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1186 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 8.35
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.69
Overall Experience: 9.16
R
Randall • family_with_children • us
10
Great experience. Will definitely stay here again!
Pros:

Clean, great location, excellent breakfast!

2026-06-27 • via Nuitee
K
Karen • couple • us
10
2026-06-27 • via Nuitee
L
Lorimar • family_with_children • us
7
Pros:

Convenient location, comfortable rooms and beds, great breakfast

Cons:

Didn’t have an office center for guest to have a private meeting

2026-06-27 • via Nuitee
R
Robert • couple • us
9
good location close to everything we needed
Pros:

good breakfest

2026-06-26 • via Nuitee
M
Mark • couple • us
10
2026-06-25 • via Nuitee
C
Chanda • couple • us
10
Excellent experience overall! Would highly recommend!
Pros:

Breakfast was above expectations, especially the gluten free offerings! Staff were knowledgeable and kind.

2026-06-23 • via Nuitee
J
janevB2325UX • Couples
8
Very good place to stay without being in the midst of the nightlife.
Pros:

This is a nicely located hotel in Boone. Very convenient and easy to access. The hotel is clean and quiet. The shower was wonderful - great water pressure! There is an indoor pool, they allow pets in the first two floors, and have a good breakfast selection.

2026-06-22 • via Tripadvisor
K
KarenKroesWeintrob • Couples • Durham, North Carolina
10
Very pleasant experience. We will be back
Pros:

Pleasant surroundings, friendly staff, very quiet room. The breakfast buffet was good. Definitely a step up from chain hotel offerings.

2026-06-21 • via Tripadvisor
B
Brittany • couple • us
8
2026-06-21 • via Nuitee
C
CRYSTAL • family_with_children • us
10
Our stay was extremely enjoyable!!
Pros:

The property was wonderful! Bed & pillows super comfy. Breakfast buffet had lots to choose from and all tasted delicious. I highly recommend this hotel.

Cons:

I liked everything about the property.

2026-06-21 • via Nuitee
T
Teresa • extended_group • us
8
2026-06-21 • via Nuitee
J
Jan • couple • nl
10
Nice room with perfect kingsize bed
2026-06-20 • via Nuitee
F
Flynn • solo_traveller • us
6
2026-06-20 • via Nuitee
K
K3215LOjanetn • Family
6
A lot of good mixed with a little bad.
Pros:

Graystone Lodge had a lot of pros and a few cons. The Location is wonderful, it is 10 minutes or less to Tweetsie, King Street, Dan'l Boone Inn, Comeback Shack, and many other restaurants/shopping experiences. Parking was easy. The Atmosphere is very friendly. They have cookies at the front desk, and i have to say this is one of the friendliest staff i have experienced. They have a seating area with books and puzzles and a nice seating area outside with a firepit. We had multiple rooms. The King Room was very spacious, the Queen Room not as much but still it was fine. Three out of four of the Queen beds were lopsided...like they aren't turning the mattresses. They have one drawer and a hutch type closet where you can hang clothes. If you like all your clothes in drawers there is not a lot of space for that. I had called to ask if the bathrooms had a bathtub and was told yes, but for our rooms that was not the case (we had a toddler and a bathtub would have been helpful). The fridge was good and cold. I really liked the shampoo/conditioner/body lotion they offer in the rooms.
The pool was a good size, heated, and offered plenty of seating options.
The free breakfast was wonderful. It includes a waffle station, scrambled eggs, quiche, a breakfast protein (we had sausage patties or sausage links depending on the day), country ham, bagels, toast, yogurt, etc.
What soured the trip was the cleanliness...there was a stain on the wall and i found a pringles type top between the mattress pad and the mattress...i felt something during the middle of the night and pulled it out the next morning. There was also an unused tampon under the blanket. I did go to the front desk, the lady said she could give me a discount, but management could offer a larger one. I did tell her i wasn't worried about the discount as i got a good rate, but she said she would pass it along to management and i never heard from management while i was there about the issue.
We caused an issue with our door, we got locked out - it was our fault. We were told a maintenance person would be up to help at 8..but when i called a little after 8 i was told that maintenance was not coming in due to a family situation. Completely understandable but i would think maintenance would always have a backup plan. Two of the staff came and helped us get in, and would not accept a tip.
We had roomkey issues with all three of the rooms. I think there may have been a widespread issue as there were alot of people at the front desk about it.
The light on our bathroom window went out and maintenance was unable to fix.
It was just little things that left a bad impression on an otherwise really great hotel.
The picture on their site makes it look different than it is, but we weren't bothered by that.
Overall this is a good value if you get a discounted rate.

2026-06-19 • via Tripadvisor
R
Raymond • couple • us
8
2026-06-16 • via Nuitee
C
Charles • couple • us
10
2026-06-16 • via Nuitee
R
Ricard • solo_traveller • es
8
2026-06-16 • via Nuitee
C
Colburn • extended_group • us
5
Good but not comfortable with the lack of AC to keep the room cool.
Cons:

AC did not meet our needs.

2026-06-16 • via Nuitee
M
Michael • family_with_children • us
9
Great stay - thank you
Pros:

The rooms are clean and comfortable, the dining area is spacious and inviting. The staff were outstanding - friendly and knowledgeable about the area. We will certainly consider staying there again.

Cons:

I would like it if it were a bit more economical. In the future, if we don't stay at this Ascend property, it will be because we went with a more affordable option. Budget is important.

2026-06-16 • via Nuitee
A
Ashley • family_with_children • us
10
Pros:

The breakfast variety is awesome. Housekeeping is great

2026-06-15 • via Nuitee