Holiday Inn Express Charlotte West - Gastonia by IHG

Hotels
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Holiday Inn Express
8.5 (430 reviews)
1911 Broadcast Street , Gastonia , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location
Cons:
Cleanliness issues
Room odor
Location visibility

Categories

Cleanliness
7.83
Some reviews mentioned cleanliness issues like stained sheets and bed bugs.
Service
9.8
Multiple reviews praised the staff as friendly and exceptional.
Location
8.34
Generally good but noted as hard to find and well hidden externally.
Room Quality
7.29
Issues with room odor and cleanliness were noted.
Amenities
8.82
Good offerings like breakfast and pool area, though some rooms needed cleaning.
Value for Money
8.78
Reviews suggest it's a good value for the price paid.
Food and Beverage
8.33
Breakfast received positive mentions for variety and quality.
Overall Experience
8.8
Most guests expressed overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:00

Property Description

Indulge in Comfort and Convenience

Featuring an indoor heated swimming pool and a hot continental breakfast, this pet-friendly hotel is located off Interstate 85 just 10 minutes from Central Gastonia. Free WiFi is provided throughout the hotel.

Modern Amenities for a Relaxing Stay

A microwave and a small refrigerator are found in each room at the Holiday Inn Express Charlotte West – Gastonia. Every room is equipped with cable TV, a work desk, and tea- and coffee-making facilities.

Stay Active and Productive

A fitness centre and barbeque facilities are available to the guests of the Charlotte West – Gastonia Holiday Inn Express. Guests can also take advantage of a business centre and a 24-hour reception.

Book your stay now at the Holiday Inn Express Charlotte West – Gastonia and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 430 reviews
Cleanliness: 7.83
Service: 9.8
Location: 8.34
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
C
CRYSTAL • solo_traveller • us
8
2026-04-30 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-04-27 • via Nuitee
R
Rebecca • solo_traveller • us
10
2026-04-22 • via Nuitee
M
Martin • solo_traveller • us
10
2026-04-22 • via Nuitee
F
FRANKIE • family_with_children • us
8
Pros:

Pool for the kids

Cons:

Bed was uncomfortable and cover was dirty and something was biting me all night

2026-04-20 • via Nuitee
T
Torez • couple • us
10
2026-04-20 • via Nuitee
B
bob • couple • nl
9
2026-04-19 • via Nuitee
C
Carl • extended_group • us
7
2026-04-15 • via Nuitee
W
William • solo_traveller • us
5
Not up to Holiday Inn Express standards
Pros:

Bed was comfortable. Food was well presented. The cleaning staff was very responsive.

Cons:

The front desk staff was not as responsive or friendly. Road noise in our first room forced us to change rooms. Our second room had a broken dresser that could have been fixed with a couple of screws, but was never fixed (they offered to move us, but we didn't want to move again). Air conditioning would cause the room to go from too hot to too cold during the night. Entry and exit to the hotel was awkward requiring a U-turn if you were getting off I-85 from the east followed by a sharp right turn then an immediate left turn to get to the hotel.

2026-04-14 • via Nuitee
M
Maruca • family_with_children • pr
10
Muy buen lugar,lo recomiendo
Pros:

Todo estuvo bueno perfectamente

Cons:

Ningun comentario negativo

2026-04-13 • via Nuitee
C
Christy • family_with_children • us
10
All in all we had a great stay the staff was wonderful, the hotel was clean, the pool was warm.
Pros:

The breakfast was great. We enjoyed the indoor pool.

Cons:

We had a charge from booking.com plus an additional charge from the hotel on our card that we didn’t expect.

2026-04-13 • via Nuitee
C
CRYSTAL • solo_traveller • us
10
2026-03-30 • via Nuitee
A
Alicia • family_with_children • us
8
Pros:

Friendly staff and clean room

Cons:

N/A

2026-03-29 • via Nuitee
T
tina • family_with_children • us
10
Pros:

Everything

Cons:

Na

2026-03-27 • via Nuitee
L
Lamboy • solo_traveller • us
10
2026-03-27 • via Nuitee
K
Kathy • family_with_children • us
9
Cons:

Sausage patty n links i would switch companies dry n ?

2026-03-21 • via Nuitee
J
Jeanine • couple • us
8
Great breakfast. Disappointing room service.
Pros:

We liked the friendliness of the front desk staff and breakfast personnel. We liked the closeness to the Separk Mansion (7 minutes away).

Cons:

We stayed three nights. Service (towels, coffee pods refill, etc.) was not done. The last night we had to go to the front desk to request towels ourselves. They only had two pool towels available. We usually tip the maids well, but we couldn’t this time.

2026-03-10 • via Nuitee
M
Maida • family_with_children • us
9
2026-03-09 • via Nuitee
T
Tony • family_with_children • us
6
2026-02-22 • via Nuitee
T
Trenton • couple • us
10
2026-01-25 • via Nuitee