Sleep Inn & Suites Springdale West

Hotels
•
Sleep Inn
8.4 (373 reviews)
1056 Rieff Street , Springdale , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Cleaning issues
Room quality concerns

Categories

Cleanliness
8.11
Cleanliness issues were mentioned; complaints included hair on the floor, mold, and peeling wallpaper.
Service
9.08
Most reviews mentioned friendly service, but there were complaints about the rudeness of the receptionist.
Location
9.62
Convenient location close to restaurants and shopping; ideal for attending nearby events.
Room Quality
7.07
Negative feedback on room condition with complaints about dampness, outdated features, and inadequate maintenance.
Amenities
8.1
Some facilities like the pool and breakfast received mixed reviews; additional choices were desired.
Value for Money
8.56
General perception of value is based on cleanliness and room quality issues.
Food and Beverage
7.61
Breakfast choices were considered limited, impacting the overall experience.
Overall Experience
9.08
Despite some negatives, many guests enjoyed their stays and would recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:12

Property Description

Luxurious All-Suite Hotel in the Heart of Northwest Arkansas

Convenient Location: Situated near major corporations and popular attractions, The Sleep Inn & Suites is the perfect choice for both business and leisure travelers.

Full-Service Amenities: Enjoy a complimentary hot breakfast, access to the exercise room, indoor pool, and steam room. Business travelers can make use of the on-site business center and meeting room facilities.

Spacious Suites with Premium Features: Each suite includes free high-speed internet, a 42-inch HDTV, microwave, refrigerator, and coffee maker. Upgrade to a heart-shaped hot tub suite for added luxury.

Ready to experience comfort and convenience at The Sleep Inn & Suites? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 373 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 9.08
M
Marsha • family_with_children • us
8
Pros:

Almost everything

Cons:

Smell when you first enter bldg

2025-10-17 • via Nuitee
C
Carolina • family_with_children • us
8
Pros:

It was clean and the bed was very comfortable. The receptionist was kind.

2025-10-14 • via Nuitee
M
Michael
8
Pros:

All good

2025-10-10 • via Nuitee
S
Sonia • partner
10
Pros:

Only spent 1 evening as we were passing through. Room was clean and bed was comfortable. Also was very quiet. The hotel itself was also very clean.

2025-10-06 • via Nuitee
G
Glenn • solo_traveller • us
10
2025-10-06 • via Nuitee
L
Lequita • couple • us
7
2025-10-05 • via Nuitee
Z
Zoe • couple • us
8
2025-10-01 • via Nuitee
T
Travis
10
Pros:

Room was clean and bed was confy

2025-09-30 • via Nuitee
K
Kristen • family_with_children • us
5
Cons:

The price for that hotel was absurd.
Hair in the bathroom floor
Outdated rooms.

2025-09-30 • via Nuitee
J
Jay • couple • us
9
2025-09-29 • via Nuitee
E
Elida • family_with_children
10
Pros:

I would recommend this hotel to my families & friends but you should let customers know in advance that there will be a fee after you purchase you room online just in case they don’t have enough money on hand & the receptionist should politely hand the customer their money to their hand & not throw them on the desk. Very rude from what I see. Thank q

2025-09-22 • via Nuitee
C
Curtis • family
10
Pros:

Everything, Everyone was wonderful.

2025-09-21 • via Nuitee
J
Jamie • solo_traveller • us
9
2025-09-16 • via Nuitee
J
Jack • couple • us
8
2025-09-14 • via Nuitee
R
Rodney • couple • us
9
Just what we were looking for
Pros:

We were in town for one night to watch a MiLB game and wanted something close to the stadium. This hotel was less than 10 minutes away! Rates were comparable to nearby hotels. Rooms very clean. Beds comfortable. We definitely will stay here again when in Springdale.

Cons:

Breakfast was ok. We would have liked more choices.

2025-09-10 • via Nuitee
C
Celeste
10
Pros:

Friendly and clean

2025-09-02 • via Nuitee
• extended_group • us
3
Unfortunately unsatisfied
Pros:

Great location for us being very central in the little town, close to restaurants and shopping. I did sleep well in the bed and the showers were hot. I enjoyed the saltwater pool.

Cons:

For starters the room when we first walked in was very muggy and damp smelling almost like sweaty feet. There was a very very dim light to light the way to the back of the room so we could turn on more lighting which did finally shed light on everything else... I am by far not someone who complains or is disgruntled by any means but this was also by far my worst experience. Maybe it was only this room but if so they should not be selling it until repairs are done. The ceiling had a very cheap repair running the full span in 2 places. Pieces of it were falling onto the floor it was so cheap. The a/c was moldy in the louvers, and if I may note I clean those A/C units in rooms for a living it's not that time consuming or hard.
The wall paper was peeling off in several places "more than 5 places" in just the living room... in the bathroom there was no exhaust fan to remove excess moisture and the toilet fill valve definitely needed replaced, it would fill the toilet in spurts not a steady stream like it normally is supposed to work. The counter top in the bathroom was separating from the back splash from sagging. The wallpaper in the bathroom was "caked" in a few spots with miold and peeling off the walls. Due to all the mold we did not feel comfortable eating in our room or using the coffee machine. I would have pushed to move rooms but it was late at night when we finally arrived and we're very tired. The pool room was advertised as a heated pool but very much in our disappointment it was not. The ceiling paint was falling down and filling with moisture. Our room was 218 located just above the pool and steam room........ due to our disappointment with everything I have left this review. I do hope it will spark some initiative in cooperate to make some changes because others will not be as kind. Thank you for the stay but we should have a higher standards for 140 a night stays....

2025-09-01 • via Nuitee
T
Temple D. • couple • us
9
Pros:

Clean and a good value.

2025-09-01 • via Nuitee
J
Jill
8
Pros:

Sufficient enough room. Small breakfast. No instructions left for WiFi or property amenities.

2025-08-25 • via Nuitee
P
Pronob • couple • us
6
2025-08-24 • via Nuitee