Hotel Britannia

Hotels
•
Ostello Bello
7.8 (2014 reviews)
Via Balbi, 38 , Genova , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Friendly staff
Cons:
Noisy environment
High prices for what felt like a hostel
Lack of basic toiletries

Categories

Cleanliness
7.44
Several reviews mentioned cleanliness positively, but some expressed disappointment regarding room conditions.
Service
8.91
Generally positive sentiments towards staff and service experience.
Location
9.45
Multiple reviews highlight the great central location.
Room Quality
7.4
Mixed sentiments with some praising spaciousness and others criticizing noise and light issues.
Amenities
6.93
Multiple reviews indicated a lack of essential amenities like toiletries.
Value for Money
7.39
Some mentioned feeling overcharged for what they received.
Food and Beverage
6.94
Reviews highlighted poor breakfast quality.
Overall Experience
7.91
Overall mixed feelings, with some positive experiences offset by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Terrace with Hammocks and Barbecue Facilities Hotel Britannia offers a unique experience with its terrace equipped with inviting hammocks, barbecue facilities, and a telescope for stargazing.

Ozone Disinfection Systems Rest assured in the cleanliness of your en suite room, as Hotel Britannia utilizes ozone disinfection systems for thorough cleaning and sanitization.

Convenient Location and Nearby Attractions Situated near Genoa Piazza Principe Train Station, this hotel provides easy access to various attractions including the Aquarium, Palazzo Ducale, Palazzo Reale, ancient harbor, theatres, and the Congress Centre.

Experience comfort, cleanliness, and convenience at Hotel Britannia. Book now for an unforgettable stay!

Important information:

When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for € 10 per person per night when using an existing bed.
    People 5 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2014 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 7.91
M
Mario • solo_traveller • de
10
2026-07-18 • via Nuitee
M
Massimiliano • family_with_children • it
7
Ad un passo dal cuore di Genova
Pros:

Ottima posizione, colazione abbondante, staff affabile, servizi buoni

Cons:

...però una varietà maggiore a colazione non guasterebbe, magari anche un maggiore oscuramento ed insonorizzazione della camera

2026-07-17 • via Nuitee
M
Martina • solo_traveller • lt
8
Pros:

convenient location if you want to explore not only Genoa but also the surrounding areas

Cons:

I asked for toilet paper and didn't get it. They said the sink was clogged - no one cared. This is Italy.

2026-07-15 • via Nuitee
M
Maria • couple • us
6
For the young people for sure!
Pros:

The staff was very nice and accommodating, the breakfast was pretty good.

Cons:

The decor was very weird, it looks like discotheque as one walks in, the walls are painted with sea themed pictures, the room overlooked the emergency stairs. It worked for one night. It is definitely set up for the students of the next door university.

2026-07-14 • via Nuitee
M
MARZIA • couple • it
9
2026-07-12 • via Nuitee
P
p07 • couple • it
8
highly recommend it for short stays
Pros:

Very nice staff who made us feel welcome throughout our stay. The room was clean and comfortable, and the place itself is very cute and charming. We really enjoyed our visit and would definitely recommend it!

2026-07-12 • via Nuitee
A
Antonella • family_with_children • it
9
Ci torneremo senza dubbio!
Pros:

personale molto gentile, camera super (abbiamo beneficiato di un upgrade gratuito), clima accogliente. Bella la terrazza, la cucina comune e gli spazi al piano terra e meno uno. Ci hanno dato anche una bibita gratuita.

Cons:

la colazione è varia e ricca, ma le uova strapazzate potevano essere più morbide e cremose.

2026-07-12 • via Nuitee
P
Palomino Gonzalez • solo_traveller • mx
9
Pros:

La localización, accesible a todo

Cons:

Cuando llegamos el edificio y la habitación tenían un olor bastante fuerte como a cebolla frita, no era incómodo pero era raro

2026-07-11 • via Nuitee
B
BERNIERE • couple • be
8
Parfait je recommande
Pros:

L’originalité, la gentillesse du personnel, la proximité du centre, la chambre immense, la terrasse de repos, la cuisine partagée

Cons:

Rien

2026-07-11 • via Nuitee
K
Kathrine Brosvik • family_with_children • no
7
2026-07-11 • via Nuitee
C
Corrado • solo_traveller • it
9
2026-07-10 • via Nuitee
N
Notari • solo_traveller • it
7
2026-07-09 • via Nuitee
P
Puglisi • couple • it
8
Pros:

Stanza pulita, bagno completo di asciugamani, tappetino per la doccia e sapone.
Mini frigo funzionante così come l'aria condizionata (essenziale a luglio).
Posizione dell'albergo molto comoda, praticamente in centro, a due passi dall'acquario.

Cons:

Parcheggio non incluso, ci sono alcuni garage vicini ed il parcheggio della stazione. Controllate i prezzi dei garage, alcuni marciano molto sopra i turisti che non sanno dove parcheggiare.
In alternativa è possibile parcheggiare sulla salita della collina a 10 minuti dalla struttura.

2026-07-08 • via Nuitee
D
Donadio • couple • it
8
2026-07-08 • via Nuitee
M
Monica • couple • it
5
2026-07-06 • via Nuitee
S
Sara • solo_traveller • it
9
Bel soggiorno
Pros:

Camera grande, pulita e luminosa.
Colazione molto ricca e di qualità.
Il bagno piccolo ma carino

Cons:

Gli schiamazzi dalla strada fino a tarda notte, sentiti molto bene nonostante le finestre chiuse.
Le tende non sufficienti per coprire la luce del mattino che ci ha svegliati alle 5

2026-07-06 • via Nuitee
E
erica • extended_group • it
9
Pros:

camera grande e silenziosa, dotata di tutto il necessario. Posizione molto comoda vicino alla stazione.

Cons:

Niente

2026-07-06 • via Nuitee
M
Marianna • extended_group • it
8
Pros:

Colazione buona! Continentale.
La posizione dell’hotel comoda perché vicinissima alla stazione, comoda anche per andare al mare
Abbiamo alloggiato in una camera matrimoniale ampia (x3 persone), il letto matrimoniale era comodo mentre il letto singolo era molto scomodo.

2026-07-06 • via Nuitee
F
Francesco • solo_traveller • it
8
2026-07-05 • via Nuitee
P
Petra • extended_group • it
8
2026-07-05 • via Nuitee