Hotel Britannia

Hotels
Ostello Bello
7.8 (1881 reviews)
Via Balbi, 38 , Genova , it

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Friendly staff
Cons:
Noisy environment
High prices for what felt like a hostel
Lack of basic toiletries

Categories

Cleanliness
7.44
Several reviews mentioned cleanliness positively, but some expressed disappointment regarding room conditions.
Service
8.91
Generally positive sentiments towards staff and service experience.
Location
9.45
Multiple reviews highlight the great central location.
Room Quality
7.4
Mixed sentiments with some praising spaciousness and others criticizing noise and light issues.
Amenities
6.93
Multiple reviews indicated a lack of essential amenities like toiletries.
Value for Money
7.39
Some mentioned feeling overcharged for what they received.
Food and Beverage
6.94
Reviews highlighted poor breakfast quality.
Overall Experience
7.91
Overall mixed feelings, with some positive experiences offset by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Terrace with Hammocks and Barbecue Facilities Hotel Britannia offers a unique experience with its terrace equipped with inviting hammocks, barbecue facilities, and a telescope for stargazing.

Ozone Disinfection Systems Rest assured in the cleanliness of your en suite room, as Hotel Britannia utilizes ozone disinfection systems for thorough cleaning and sanitization.

Convenient Location and Nearby Attractions Situated near Genoa Piazza Principe Train Station, this hotel provides easy access to various attractions including the Aquarium, Palazzo Ducale, Palazzo Reale, ancient harbor, theatres, and the Congress Centre.

Experience comfort, cleanliness, and convenience at Hotel Britannia. Book now for an unforgettable stay!

Important information:

When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for € 10 per person per night when using an existing bed.
    People 5 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1881 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 7.91
M
Morales couple cr
8
El lugar muy lindo el personal increíble, Jairo del bar 10/10
Pros:

El punto es muy bueno para visitar los alrededores y la cercanía con la central de trenes insuperable

Cons:

El televisor no tenía señal, por lo general no me molesta. Pero quería ver un partido de la UCL y no me solucionaron y venden cómo que si tuvieran cable. Además mencionan café gratis pero te lo cobran. No hay problema en pagarlo, pero que no lo promocionen

2026-04-17 via Nuitee
G
Giorgia solo_traveller it
10
Pros:

Hotel molto accogliente vivace e pieno di comodità sala relax,bar,sala giochi, deposito bagagli

Cons:

Un po' chiassoso la notte

2026-04-17 via Nuitee
M
Marianna Petriccione extended_group it
10
2026-04-13 via Nuitee
C
CECILE family_with_children fr
9
Pros:

Bon accueil, grande chambre, petit déjeuner avec beaucoup de choix, très bien.

2026-04-12 via Nuitee
P
Päivi extended_group fi
7
Pros:

Lähellä asemaa.

Cons:

Kapeat ja sokkeloiset käytävät.

2026-04-12 via Nuitee
T
Tomi extended_group hu
10
2026-04-12 via Nuitee
M
Marie-José family_with_children fr
10
Un Ostello très bien situé ! Très bon rapport qualité / prix
Pros:

L’emplacement est vraiment très bien. À côté de la gare Piazza Principe, à l’entrée du centre et tout proche du port.
La cuisine est très bien et la terrasse très agréable. Des soirées sont organisées ce qui permet de faire connaissance avec d’autres voyageurs.

Cons:

Les lits n’étaient pas très confortables.

2026-04-11 via Nuitee
J
Jarosław solo_traveller pl
10
2026-04-11 via Nuitee
M
Malcolm family_with_children it
9
2026-04-10 via Nuitee
M
Magda extended_group it
9
Pros:

Posizione ottima . Accoglienza e servizi top

2026-04-08 via Nuitee
E
Elisa family_with_children it
8
2026-04-07 via Nuitee
J
José solo_traveller ar
9
Unos lindos días en Génova
Pros:

La habitación triple tenía dos ambientes, cama matrimonial y dos camas individuales. La ubicación muy cerca de la estación de trenes. Muy buena predisposición del personal de recepción, muy amables. Promovían los vínculos entre los huéspedes sobre todo con la gente joven!, como para compartir cenas o tragos

Cons:

La habitación doble que era la 325 tenía unos escalones complicados que había que subir para ir al baño, era ruidoso y le faltaba limpieza en los pasillos y espacios comunes. No sé si fue porque no avisamos pero no nos limpiaron la habitación

2026-04-07 via Nuitee
E
elisa family_with_children it
10
2026-04-07 via Nuitee
T
Tomislav family_with_children hr
10
2026-04-07 via Nuitee
T
Timea family_with_children hu
5
Fiataloknak való szállás.
Pros:

Kedves személyzet és bőséges reggeli.

Cons:

A földszinten nagyon hangos zene szólt, ami a 4.emeleten is tisztán hallatszódott. Sajnos alig tudtunk aludni és pihenni este/éjszaka, inkább fiataloknak ajánlott, mint családoknak.

2026-04-06 via Nuitee
E
EVA couple es
8
2026-04-06 via Nuitee
R
Ruben solo_traveller ch
10
2026-04-06 via Nuitee
J
Jaume extended_group es
9
Pros:

La ubicacion, la originalidad de la decoracion

Cons:

Al ducharte, no cierra bien las placas de cristal de la ducha y sale mucha agua

2026-04-06 via Nuitee
I
ILARIA couple it
8
Pros:

Bella struttura adatta a persone giovani ..praticamente un ostello vero e proprio ..
Molto accogliente e con tutti i servizi confortevoli...lo staff sempre gentile e disponibile in ottima posizione ..per raggiungere sia la stazione ferroviaria che il porto e le sue attrazioni

2026-04-06 via Nuitee
A
Alfredo G. extended_group es
8
Opción recomendable en Génova
Pros:

A 2 minutos andando de la estación de tren de Génova. A 10 minutos del puerto antiguo. Gran ambiente. Personal muy amable. Tiene una gran zona de juegos para los más pequeños.

Cons:

Poca cosa, quizás, por decir algo, las camas podían ser algo más cómodas.

2026-04-04 via Nuitee