Hotel Britannia

Hotels
•
Ostello Bello
7.8 (1859 reviews)
Via Balbi, 38 , Genova , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Friendly staff
Cons:
Noisy environment
High prices for what felt like a hostel
Lack of basic toiletries

Categories

Cleanliness
7.44
Several reviews mentioned cleanliness positively, but some expressed disappointment regarding room conditions.
Service
8.91
Generally positive sentiments towards staff and service experience.
Location
9.45
Multiple reviews highlight the great central location.
Room Quality
7.4
Mixed sentiments with some praising spaciousness and others criticizing noise and light issues.
Amenities
6.93
Multiple reviews indicated a lack of essential amenities like toiletries.
Value for Money
7.39
Some mentioned feeling overcharged for what they received.
Food and Beverage
6.94
Reviews highlighted poor breakfast quality.
Overall Experience
7.91
Overall mixed feelings, with some positive experiences offset by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Terrace with Hammocks and Barbecue Facilities Hotel Britannia offers a unique experience with its terrace equipped with inviting hammocks, barbecue facilities, and a telescope for stargazing.

Ozone Disinfection Systems Rest assured in the cleanliness of your en suite room, as Hotel Britannia utilizes ozone disinfection systems for thorough cleaning and sanitization.

Convenient Location and Nearby Attractions Situated near Genoa Piazza Principe Train Station, this hotel provides easy access to various attractions including the Aquarium, Palazzo Ducale, Palazzo Reale, ancient harbor, theatres, and the Congress Centre.

Experience comfort, cleanliness, and convenience at Hotel Britannia. Book now for an unforgettable stay!

Important information:

When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for € 10 per person per night when using an existing bed.
    People 5 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1859 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 7.91
F
Francesco • couple • it
8
2026-02-14 • via Nuitee
C
Caren • extended_group • br
10
Bem localizado, confortável e com funcionários atenciosos
Pros:

Excelente, apresenta uma diversidade em atividades e ambientes

2026-02-10 • via Nuitee
F
Francisco Jesus • solo_traveller • es
10
Pros:

Cerca de la estación de tren
Sorprende la decoración, muy moderna
Animado, buen rollo

Cons:

Poca luz en el baño (528)

2026-02-09 • via Nuitee
C
Chiara • extended_group • it
10
Tutto fantastico!
Pros:

Disponibilita del personale inimitabile!
Accogliente e spazi grandi che rendono il soggiorno per famiglie con bambini fantastico!

Cons:

Hanno a disposizione una cucina molto grande dove si puo cucinare. Mettono tutto a disposizione loro sia cibo che tutto il resto... Veramente molto fornita.

Hanno una libreria sia pr adulti che per bambini e anche una sala giochi molto bella!


Per una famiglia con bambini è top... La migliore sistemazione che potessi trovare.

Si può fare tutto a piedi inoltre!

2026-02-09 • via Nuitee
S
Stratis • extended_group • gr
5
2026-01-31 • via Nuitee
M
Manuel • extended_group • it
6
2026-01-29 • via Nuitee
L
laura • couple • it
6
Pros:

Pulizia, accoglienza, posizione,ampia camera x 4 anche se eravamo in 2.

Cons:

Ho prenotato x un hotel e mi ritrovo in un ostello,non mi sembra corretto e trasparente non chiarire sul sito di booking che si tratta di un ostello..io non lo avrei mai prenotato! Materassi a molle scomodissimi,termosifoni spenti tutte le sere e stanza fredda,nel mese di Gennaio non mi sembra il massimo. Colazione scadente,meglio 1 solo tipo di croissant,ma di pasticceria che 4 tipi mediocri e cotti male(dentro erano crudi). Lo stesso dicasi delle 2 focacce,meglio 1 ma di qualità superiore e non rinsecchita. Affettati e formaggi di qualità bassa,torte senza sapore e vecchie del giorno prima. Succhi da discount. Uova strapazzate giallastre,cotte male,non morbide,non soffici,non calde e dal sapore poco piacevole. Il costo della colazione è alto per la qualità dei prodotti.

2026-01-26 • via Nuitee
E
Erbil • couple • tr
10
Memnun kaldık.
Pros:

Konumu, fiyatı, çalışanların yardım severliği.

2026-01-21 • via Nuitee
A
Agata • couple • fr
10
Pros:

Struttura accogliente. Staff gentile. Posizione ottima vicino alla stazione

2026-01-19 • via Nuitee
H
Helen • solo_traveller • it
3
I feel I was over charged at hotel rates for an unwanted backpacker experience.
Pros:

Location was good

Cons:

I booked a hotel with a hotel tariff, which was really a backpacker hostel. A great place for the under 20s, but not what I wanted. Misleading advertising! Faulty door entry to room was promptly fixed, but the broken lift entailing carrying luggage down 5 flights of stairs with no help from staff was very disappointing. Do not stay here if you are wanting a quiet hotel because this is not that. I have no issue with backpacker frivolities (as I was one once) My issue is the dishonest management that advertises the same place from 2 very different perspectives and charges hotel rates for a backpacker experience, if you book from the 'hotel' side.

2026-01-19 • via Nuitee
G
Glynn • couple • au
9
Pros:

Last minute booking due to train strikes. Saved our lives! Close to train station, food nearby. Private room was large in size and relatively clean. Couldn’t have asked for more.

2026-01-19 • via Nuitee
F
Francesco • solo_traveller • it
10
2026-01-19 • via Nuitee
A
Arcangelo Armando • couple • it
8
2026-01-19 • via Nuitee
N
Nelly • family_with_children • fr
2
Un bon accueil mais une nuit catastrophique
Pros:

L’accueil et la gentillesse du personnel

Cons:

Literie peu confortable, petit déjeuner vraiment minimaliste, mauvaise insonorisation, fête toute la nuit ce qui nous a valu une nuit blanche!!

2026-01-19 • via Nuitee
G
Gianfranco • family_with_children • ar
6
No es un hotel, es un hostel.
Pros:

La ubicación es excelente, a metros de la estación de trenes.

Cons:

No es un hotel, es un hostel. Por ende, si uno se hospeda aquí deberá saber que, aunque uno esté en una habitación con baño privado, los servicios e instalaciones son propias de un hostel. Es decir, no hay limpieza de las habitaciones, los colchones son pobres y será muy ruidioso.

2026-01-18 • via Nuitee
N
nathalie • extended_group • fr
10
2026-01-16 • via Nuitee
S
Silvy_tas • extended_group • it
9
ambiente super amichevole
2026-01-16 • via Nuitee
A
Adriatik • extended_group • al
10
Pros:

Everything.

Cons:

Nothing

2026-01-14 • via Nuitee
R
Roberta • solo_traveller • it
10
2026-01-14 • via Nuitee
R
Rosa • solo_traveller • ug
9
2026-01-10 • via Nuitee