Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Easy to find and secure parking
Good / convenient location
Friendly staff
Spacious rooms
Quiet / peaceful nights
Complimentary coffee and hot water bottle
Good value for money
Cons:
Mosquito problem in rooms
Aged building / older facilities
Limited staff (had to look for service)
Breakfast / meals only average

Categories

Cleanliness
4.5
Negative note about mosquitoes in rooms and building age suggesting cleanliness issues (both rooms had a mosquito problem).
Service
6.8
Mixed: several reviewers called staff friendly and helpful (prepared coffee/hot water, friendly reception) but one noted limited staff so you had to look for service.
Location
6.8
Generally positive — described as good/convenient location and easy to find/park, which boosts location score.
Room Quality
6.6
Mixed: rooms described as spacious but the building is aged; overall an average room quality given space but older infrastructure.
Amenities
6.8
Basic but appreciated: secure parking, complimentary coffee and hot water bottle were noted; overall modest amenities for the property tier.
Value for Money
8
Frequently cited as good value for money (lower price reflecting age; reviewers explicitly called it great value).
Food and Beverage
6.3
Average: meals/breakfast described as OK or average with suggestions they could be better.
Overall Experience
7
Generally positive overall — reviewers liked the experience and noted peaceful nights and friendly staff, though marred by age-related issues like mosquitoes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 07:56

Property Description

Garden Oasis and Relaxing Bar

Vienna Woods Hotel Nakuru offers a serene garden setting and a cozy bar for guests to unwind. The property's proximity to Egerton Castle and Westside Mall makes it a convenient choice for travelers. With Lake Nakuru National Park just 10 km away, nature enthusiasts will find the location ideal.

Comfortable Rooms with Private Terrace

Each room at the hotel features a private terrace, allowing guests to enjoy the fresh air and beautiful surroundings. The well-maintained garden adds to the peaceful ambiance, ensuring a restful stay. Additionally, the private bathrooms in every room provide convenience and comfort.

Delicious Breakfast and Helpful Staff

Guests can start their day with a delicious continental or American breakfast before exploring the nearby attractions. The attentive reception staff are ready to assist with planning activities, ensuring a memorable stay. Don't miss the chance to experience Kabarak University just steps away from Vienna Woods Hotel Nakuru. Book your stay now for a tranquil retreat in Nakuru!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JKI

Location

Guest Reviews

6.6
Based on 46 reviews
Cleanliness: 4.5
Service: 6.8
Location: 6.8
Room Quality: 6.6
Amenities: 6.8
Value for Money: 8
Food and Beverage: 6.3
Overall Experience: 7
L
LOSSAN • solo_traveller • ke
8
Good place to stay.
Pros:

The place is good and calm. Breakfast is nice and the staff are very well comining and accomodative.

Cons:

Improve the hot water for bathing.

2026-08-28 • via Nuitee
K
Kariuki • solo_traveller • ke
7
Room Review
Pros:

The staff were really friendly

Cons:

The bed was creaky, was moved to a new room and same situation as well.


Also the TVs have no YouTube which was rather odd as the listing says otherwise.

2026-08-12 • via Nuitee
P
Pals • solo_traveller • ke
7
2026-08-03 • via Nuitee
J
John • family_with_children • au
6
Would have been decent in its heyday but lower price reflects its age
Pros:

Easy to find and park securely, good location. Staff were friendly. Meals were OK.

Cons:

Building age was probably the reason both rooms had a mosquito problem

2026-07-10 • via Nuitee
E
Evans • solo_traveller • ke
7
2026-06-28 • via Nuitee
P
PETER • solo_traveller • ie
7
2026-06-14 • via Nuitee
P
PETER • solo_traveller • ie
7
2026-06-14 • via Nuitee
N
nakuti • solo_traveller • ke
10
Pros:

Spacious rooms

2026-06-11 • via Nuitee
N
Njoki Njoki • solo_traveller • ke
9
2026-06-09 • via Nuitee
G
G.Waweru • solo_traveller • ke
7
2026-05-23 • via Nuitee
N
Njoki Njoki • solo_traveller • ke
7
Value For Money!
Pros:

Quiet place.. peaceful night after a long journey.

They had prepared my room with coffee and a hot water bottle.

Lady at tge reception is very friendly 🙏

2026-05-19 • via Nuitee
D
Diana • solo_traveller • ke
7
2026-04-12 • via Nuitee
S
SIKHOSANA • solo_traveller • ke
4
2026-03-23 • via Nuitee
N
Njuguna • solo_traveller • ke
9
2026-03-19 • via Nuitee
K
Kim • family_with_children • ke
7
I liked the experience.
Pros:

The breakfast was average, could have been better. It's a great value for money, convenient location too.

Cons:

Less staff, so you had to look for one when you wanted services.

2026-03-18 • via Nuitee
N
Njuguna • solo_traveller • ke
9
2026-03-11 • via Nuitee
M
munyoki • couple • ke
9
Pros:

the customer experience
location

2026-02-26 • via Nuitee
J
John Katamba • solo_traveller • ug
8
Pros:

The staff were exceptionally good and helpful. The food was delicious

Cons:

The shower area was too small

2026-02-10 • via Nuitee
D
Daniel • couple • ke
8
Would recommend anyday
Pros:

Convenient,staff and the food portions are all great

Cons:

Basically nothing

2026-01-31 • via Nuitee
E
Ellen • family_with_children • ke
6
very comfortable staff lovely
Pros:

My only request would be that i can choose what I want for breakfast.

Cons:

I would like to have choose my breakfast example 2 saugages omelete tomatoe no yams or poatoes although all was served well and cooked well. Just would have liked a choice also hot water available in room which I must say was brought as soon as I asked

2026-01-19 • via Nuitee