Casena Dei Colli, Sure Hotel Collection By Best Western

Hotels
Sure Hotel Collection by Best Western
8.1 (2246 reviews)
Via Villa Rosato 20 , Palermo , it

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Delicious breakfast
Cons:
Dirty linens
Noise issues

Categories

Cleanliness
7.49
Some guests reported dirty linens and mold issues.
Service
8.96
Staff was described as helpful and professional.
Location
8
Convenient location for business trips.
Room Quality
7.45
Some complaints about room conditions and noise.
Amenities
7.98
Basic amenities available; however, some rooms could use improvement.
Value for Money
7.94
Generally considered good value despite some drawbacks.
Food and Beverage
8.99
Guests praised the excellent and varied breakfast options.
Overall Experience
7.96
Mixed reviews but many positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:21

Property Description

Luxurious Accommodation

Located in its own peaceful gardens, Casena Dei Colli, Sure Hotel Collection By Best Western offers elegantly furnished rooms with modern amenities. Enjoy a relaxing stay with free WiFi, a TV, minibar, and safe in each air-conditioned room.

Delicious Breakfast Options

Start your day with a delicious breakfast featuring a variety of traditional local pastries and a selection of sweet and savory items.

Convenient Location

Situated just 6 km from Palermo's center and 5 km from Palermo Port, our hotel provides easy access to the city's attractions. Don't miss the chance to explore the nearby town of Monreale, only a 20-minute drive away.

Experience comfort and convenience at Casena Dei Colli - book your stay now!

Important information:

You must specify in the Special Requests box if you wish to book the half board option, including for any guests staying in extra beds.

When traveling with pets, please note that an extra charge of 10 EUR per pet, per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 2246 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.99
Overall Experience: 7.96
M
Marco solo_traveller it
9
2026-04-09 via Nuitee
M
Maria family_with_children it
8
2026-04-08 via Nuitee
D
Dragana family_with_children hr
7
Cons:

hotel clean but room acoustically a disaster, you can hear everything from the kitchen and what's going on around the yard, there's no peace and quiet when asked to give us a quieter room further away, the surcharge is 30 e per night breakfast quite ok and helpful waiters

2026-04-07 via Nuitee
M
Masa family_with_children cz
10
2026-04-07 via Nuitee
P
Pietro family_with_children it
10
Pros:

Tutto!

2026-04-06 via Nuitee
J
Jaipal family_with_children gb
8
2026-04-06 via Nuitee
M
Marino Abate family_with_children it
8
2026-04-06 via Nuitee
G
gabimaiora family_with_children it
8
Pros:

La camera grande, la pulizia, la colazione,la struttura.

Cons:

Meno il personale, i letti.

2026-04-06 via Nuitee
R
Ralph couple ch
9
Pros:

Frühstück wàr aussergewöhnlich gut

2026-04-06 via Nuitee
S
SERGIO family_with_children it
8
2026-04-05 via Nuitee
F
Flavia couple ch
8
2026-04-05 via Nuitee
K
Kassem solo_traveller fr
8
Pros:

La surface de la chambre

Cons:

Pas de vue de la chambre, l’hôtel mal isolé et en plus sur le mur de ma chambre j’ai eu le droit au bruit de 3 compresseur de clim, heureusement les occupants des autres chambres les n’ont pas laissées allumées toute la nuit.

2026-04-04 via Nuitee
M
Massimo Piluso family_with_children it
10
Pros:

Come sempre...tutto perfetto

Cons:

Durante il soggiorno a palermo....pioveva

2026-04-04 via Nuitee
F
fabio solo_traveller it
8
Pros:

Buona colazione, Personale presente e disponibile per eventuali richieste.

Cons:

Il cocktail e la portata ordinata al ristorante interno alla struttura sono arrivati molto in ritardo. Il Personale di servizio del ristorante è disponibile ed educato, ma manca un po’ di organizzazione: spesso le portate venivano servite al tavolo sbagliato.

2026-04-02 via Nuitee
L
Luca family_with_children it
8
2026-04-02 via Nuitee
M
Michael solo_traveller it
6
Acceptable
Pros:

Clean and friendly staff

Cons:

Needs restyling

2026-04-01 via Nuitee
G
Giorgio family_with_children it
9
2026-03-30 via Nuitee
I
Igor couple it
7
Pros:

cordialità e disponibilità, location bella da vedere

2026-03-29 via Nuitee
E
Emiliano solo_traveller it
10
2026-03-28 via Nuitee
V
valentina couple it
10
2026-03-28 via Nuitee