Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Nice lobby
Helpful staff
Cons:
Dirty rooms
Poor service handling
Maintenance issues

Categories

Cleanliness
7.44
Multiple reviews mention dirty carpets and overall poor conditions indicating a need for upgrades.
Service
8.91
Standard service quality mentioned, although some issues contacting property were noted.
Location
9.45
Consistently praised across reviews; excellent location noted.
Room Quality
7.9
Several issues with room condition, appliances not working, and overall shabbiness noted.
Amenities
8.43
General amenities received mixed feedback; some useful features were mentioned.
Value for Money
7.39
Concerns raised about pricing versus quality, indicating poor value.
Food and Beverage
8.44
No specific food comments, but coffee and tea availability noted positively.
Overall Experience
8.41
Overall impression varied; while location is strong, cleanliness and service issues dampened experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:13

Property Description

Charming Accommodation in Cambridge

Garden Oasis: Enjoy the serene garden at Prentiss House by Thatch, perfect for a morning coffee or evening stroll.

Convenient Location: Situated just a short walk from Harvard Square and Harvard University, explore the vibrant city of Cambridge with ease.

Comfortable Stay: Relax in well-equipped rooms featuring modern amenities like flat-screen TVs, air conditioning, and private bathrooms.

Experience comfort and convenience at Prentiss House by Thatch. Book your stay now for a memorable Cambridge getaway.

Important information:

We use a keypad as a method to check-in. Please ensure you have provided your email address. You will receive your unique door code from Thatch two days prior to your arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOS

Location

Guest Reviews

8.3
Based on 289 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.39
Food and Beverage: 8.44
Overall Experience: 8.41
Øvre Helland • couple • no
8
2026-07-18 • via Nuitee
W
Wendy • couple • us
8
2026-07-11 • via Nuitee
H
Hou • family_with_children • us
7
2026-07-07 • via Nuitee
M
Moulton • solo_traveller • us
7
Loved the look of the place; did not like the lack of service.
Pros:

The room was charming. I loved the room.

Cons:

The lack of staff. If I had wanted to stay in an airbnb I could have done that but I thought there would be just a little more service. If the coffee machine runs out of water, I have to replace it?

2026-06-28 • via Nuitee
A
Agata • solo_traveller • pl
8
Pros:

Location

Cons:

No flexibility as to late checkout

2026-06-27 • via Nuitee
I
Irina • solo_traveller • us
10
2026-06-27 • via Nuitee
R
Robert • couple • us
5
If they correct the deficiencies listed above this would be one of the best hotels in Boston.if they don’t, find somepla
Pros:

Unique, renovated home turned into a small hotel. Great ambiance.

Cons:

Lousy facilities and space utilization.
Start with no refrigerator The closet has room for one, but instead has a stand up fan, a space heater and an ironing board. I was traveling with food and brought back leftover food from dinner. To prevent it from spoiling I had to put the food in the bathroom sink and keep adding ice. The fact that the ice machine is in the basement of another building made this whole thing a royal pain in the ass.
To put this in perspective Comfort Inn and Motel 6 have refrigerators in each room.
Second, the shower is minuscule and took over 5 minutes to heat up, still not reaching the temperature level of the sink and tub. The sink has no counter.
Lastly, a 10:00am checkout time?!?! In 30 years of traveling I have never seen one that early.
In summary, Prentiss House is the hotel benchmark of form over function.

2026-06-23 • via Nuitee
S
Suping • solo_traveller • cn
10
Pros:

挺好好，位置最好

2026-06-21 • via Nuitee
S
Saifang • family_with_children • ca
9
2026-06-19 • via Nuitee
G
Gaurav • solo_traveller • in
4
Good location, but highly priced. Not worth so much with bathroom cleandiness needing attention
Pros:

Location was convenient.

Cons:

The bathroom was not at all clean with women hair strands all around the bathroom, i also sent the video. the flush was also not functional initially and then got corrected. certainly you expect better value for money when paying so much for 2 days.

2026-06-19 • via Nuitee
E
ELIANA • solo_traveller • it
9
2026-06-19 • via Nuitee
L
Libardo • solo_traveller • us
10
2026-06-18 • via Nuitee
J
janine • solo_traveller • nz
9
2026-06-17 • via Nuitee
N
N.J. • couple • us
8
2026-06-14 • via Nuitee
C
Cheryl • couple • us
8
Will stay here again!!
Pros:

Location is great. Comfortable rooms, quiet.

Cons:

No refrigerator in room.

2026-06-13 • via Nuitee
E
Eyanna • couple • us
8
Had a very comfy stay! Will consider this hotel again in the future.
Pros:

Privacy and the ability to come and go as we pleased.

Cons:

This is minor, but just the trek up the stairs.

2026-05-28 • via Nuitee
L
Larisa • family_with_children • de
9
2026-05-26 • via Nuitee
R
Roth • solo_traveller • il
9
Pros:

מיקום

Cons:

הכל טוב אין תלונות.

2026-05-21 • via Nuitee
D
David • couple • gb
2
Very disappointed by new staffing model at what was once our go to property in Cambridge.
Pros:

Location

Cons:

Run on a Staff-lite basis and nobody around at all. Off-site switchboard which closes at 5pm. Not very welcoming. VITALLY IMPORTANT TO EMAIL THE PROPERTY IN ADVANCE TO GET A CODE THAT LETS YOU IN THE FRONT DOOR.

2026-05-19 • via Nuitee
A
Andy • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Todo muy bien.

2026-05-11 • via Nuitee