Days Inn by Wyndham Concord

Hotels
•
Days Inn
6.8 (521 reviews)
5370 Clayton Road , Concord , US
+1 925-338-0123

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location near stores, restaurants and Toyota Pavilion
Friendly/helpful owners and staff mentioned multiple times
Comfortable beds and modern building features cited by some guests
Easy/quick check-in and check-out reported by several reviewers
Cons:
Frequent reports of dirty rooms: stains, sticky floors, cobwebs, roaches and odors
Broken or malfunctioning in-room items (AC, TV, fridge, plugs, coffee machine)
Inconsistent or poor continental breakfast and coffee for some guests
Incidents of rude staff at check-in and complaints about deposit/charge practices
No elevator and no pool; general maintenance issues

Categories

Cleanliness
2.5
Multiple guests reported stains on bedding and walls, sticky floors, cobwebs, crusty food on pillows, foul odors and even roaches — cleanliness was consistently poor across reviews.
Service
9.5
Mixed reports: some guests experienced rude check-in staff, but several reviews specifically praised friendly, helpful owners and welcoming staff; overall service was frequently described as accommodating.
Location
10
Repeatedly cited as a major positive: excellent location close to stores, restaurants and the Toyota Pavilion — ideal for concert-goers.
Room Quality
4
Rooms had many issues: stained bedding, sticky floors, smells (including marijuana), broken/fridge/TV/plugs, and AC problems — room condition rated poorly.
Amenities
6.9
Amenities were inconsistent: some guests enjoyed the breakfast/coffee and found common areas clean, while others reported broken in-room appliances, a dirty coffee maker, no elevator and no pool.
Value for Money
6
Mixed value perception: some guests felt the stay met their needs (comfortable beds, good location), while others complained about deposits/charges for stains and poor room condition.
Food and Beverage
6
Split opinions: a few guests enjoyed the breakfast and noted good coffee, but several reports described microwave-style bland food and poor coffee on other mornings.
Overall Experience
9.5
Overall impressions varied: despite significant cleanliness and room-quality problems, the strong location, comfortable beds for some guests and consistently praised friendly owners/staff produced positive overall experiences for many visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
Located just 2.4 km from Concord Pavilion and 8 km from Pixieland Amusement Park, Days Inn by Wyndham Concord offers easy access to popular attractions.

Relaxing Amenities
Unwind in the hot tub offered at Days Inn Concord after a day of exploring the city.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, concierge service, free WiFi, and a business centre during your stay. Plus, don't forget to grab a quick grap and go breakfast before heading out to start your day.

Book your stay at Days Inn by Wyndham Concord for a comfortable and convenient experience.

Important information:

Hotel requires a valid credit card for guarantee and payment of all reservations. Cash will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 521 reviews
Cleanliness: 2.5
Service: 9.5
Location: 10
Room Quality: 4
Amenities: 6.9
Value for Money: 6
Food and Beverage: 6
Overall Experience: 9.5
S
Santos • couple • us
7
2026-11-02 • via Nuitee
L
LEI • couple • us
10
2026-11-01 • via Nuitee
C
Claudia • couple • mx
3
Muy malo
Cons:

El encargado del check in se portó grosero y rudo con nosotros, llevabamos un par de bicicletas eléctricas de alto valor y le explicamos que teníamos incertidumbre por la seguridad del parking y le preguntamos si nos podía apoyar en meter las bicicletas a la habitación para poder dormir tranquilos sin la incertidumbre de que nos las robaran y no solo se negó a la petición, si no que fue innecesariamente grosero, déspota e insensible en su negativa. No lo recomendamos!!

2026-10-30 • via Nuitee
R
Reyna • couple • us
10
2026-10-28 • via Nuitee
P
Payton • couple • us
9
2026-10-27 • via Nuitee
G
Gomez • family_with_children • us
7
Pros:

Location, location, location....

Cons:

No elevator to go upstairs.

2026-10-19 • via Nuitee
H
Harper • solo_traveller • us
8
2026-10-19 • via Nuitee
S
Stephanie • family_with_children • us
4
2026-10-12 • via Nuitee
M
Monson • solo_traveller • us
8
2026-09-06 • via Nuitee
C
Colleen • couple • us
3
2026-08-28 • via Nuitee
T
Tania • solo_traveller • nz
5
Convenient but needs a clean
Pros:

The location for what we were doing was good.

Cons:

I felt like it needed a good deep clean. Most of the power outlets didn't work. The blind didn't close. The coffee machine needed cleaning.

2026-08-24 • via Nuitee
C
Christopher • solo_traveller • us
10
Convenient if goin to a concert at toyota pavilion
Pros:

Great owners

Cons:

Nice people

2026-08-19 • via Nuitee
R
Riera • couple • us
1
Cons:

Son unos ladrones te ponen sabanas manchadas y después te los cobran del deposito

2026-08-15 • via Nuitee
K
Kristine • solo_traveller • us
9
2026-08-15 • via Nuitee
K
kelsey • couple • us
1
Could have been better
Pros:

Nothing it was the worst hotel

Cons:

The beds had stains all over it. The floor was sticky. There were cobwebs everywhere. The refrigerator in the room didn’t work and it smelled when you walked in. It smelled like marijuana as well. Overall, it was a terrible stay and I would love to get a refund.

2026-08-10 • via Nuitee
M
Moira • solo_traveller • us
5
Pros:

The location was what we needed while staying in that area. Quick walk to stores and restaurants, and a nice downhill walk back from the Pavilion after a show.

The owners were really nice and friendly and check-in/check-out was a breeze. It seemed like they kept common areas very clean.

Cons:

The room was just... Dirty. Stains on walls, floors, bedding, towels. Crusty food stuck to the decorative pillow, and the chair was damaged. The TV remote had clearly been used as a chew-toy by a dog (though policy said no pets allowed). The bathroom was dingy and towels were tiny + mine smelled really weird, like fried food and chemicals. The mini-fridge worked, but it was broken, like the door didn't fully close.

The continental breakfast was also just, not worth it. I assume there is no kitchen for the hotel, so the eggs and sausage were clearly microwaved and had no flavor or seasoning, they were just flat. The coffee was not good, and they didn't have tea options for my partner. Bummer to have amenities that you can't even use.

2026-08-07 • via Nuitee
I
Ilaisaane • solo_traveller • us
8
2026-08-04 • via Nuitee
A
Angie • solo_traveller • us
10
2026-08-02 • via Nuitee
M
Miguel • solo_traveller • us
8
2026-07-24 • via Nuitee
O
Oflaherty • solo_traveller • us
10
2026-07-21 • via Nuitee