SpringHill Suites Des Moines West

Hotels
•
SpringHill Suites
8.5 (316 reviews)
1236 Jordan Creek Parkway , West Des Moines , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice indoor pool
Affordable
Cons:
Uncomfortable beds
Poor cleanliness
Inaccurate amenities listing
Overpriced for quality

Categories

Cleanliness
7.33
Several mentions of dirtiness and poor maintenance, with specific complaints about hair and cleanliness of the pool area.
Service
9.3
Staff was friendly and courteous, although there were mixed experiences with housekeeping.
Location
9.84
Close to everything, which is a positive aspect from multiple reviews.
Room Quality
7.79
Complaints about uncomfortable beds and maintenance issues, affecting overall satisfaction.
Amenities
8.32
The pool area was mentioned as cold, and the sauna was not available despite being advertised.
Value for Money
7.28
Comments about the hotel being overpriced for what is offered, especially in relation to cleanliness.
Food and Beverage
8.83
Breakfast was generally good, but some complaints about the breakfast area cleanliness and staff's attentiveness.
Overall Experience
9.3
Guest loved the location and service, though cleanliness issues impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:14

Property Description

Luxurious Amenities and Convenient Location

Featuring a complimentary hot breakfast and an indoor pool, SpringHill Suites Des Moines West offers a perfect blend of comfort and convenience. Guests can unwind in select guestrooms with spacious living areas and modern amenities, including flat-screen TVs and kitchen appliances.

Relaxation and Wellness Options

The hotel provides a hot tub and fitness center for guests looking to rejuvenate during their stay. Whether you prefer to unwind with a soak in the hot tub or break a sweat in the fitness center, SpringHill Suites ensures a relaxing experience.

Complimentary Services and Nearby Attractions

With free WiFi access and public parking, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to Des Moines Golf and Country Club and Valley West Mall makes it an ideal choice for both leisure and business travelers.

Book your stay at SpringHill Suites Des Moines West for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 316 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.84
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 8.83
Overall Experience: 9.3
S
Stone • couple • us
8
Cons:

No door to the bedroom

2026-04-10 • via Nuitee
A
Angie • extended_group • us
9
Would stay again.
Pros:

The size and openness of the room was wonderful. The breakfast was pretty decent. The lobby is comfortable and inviting.

Cons:

Our room had a musty-like almost old smoking room kind of smell to it.....room 217.

2026-04-06 • via Nuitee
S
Stacy • family_with_children • us
8
2026-03-25 • via Nuitee
L
Lund • extended_group • us
10
Pros:

Great big room, my kids and i really enjoyed it. Thank you!

2026-03-23 • via Nuitee
J
Jennifer • couple • us
7
Worth the price but not fancy.
Pros:

The man that checked us in was very kind and helpful.

Cons:

It needs to be renovated. Definitely showing signs of wear. The bathroom towels are threadbare and the carpet is worn.

2026-03-22 • via Nuitee
A
Angel • family_with_children • us
8
Pros:

Rooms are big

Cons:

The pool area needs better ventilation as the smell of chlorine is overpowering

2026-03-17 • via Nuitee
J
James • couple • us
10
2026-03-12 • via Nuitee
K
Katrin • couple • us
5
Functional for a short stay.
Pros:

Clean large room, nice layout with seating area.

Cons:

Overall property was ok. Walls were too thin. Our room had poor quality, window wouldn't fully close (loots o highway noice). Bathroom barn door could also not be closed fully. Poor workmanship.

2026-03-01 • via Nuitee
M
Madeleine • couple • us
10
2026-02-22 • via Nuitee
D
Darlinganita • solo_traveller • us
8
Great place to stay
Pros:

breakfast should have more options. There should also be more food options near by. but overall the stay was good.

2026-01-27 • via Nuitee
L
Lisa • extended_group • us
8
Pros:

Comfortable bed!

2026-01-19 • via Nuitee
C
Chad • solo_traveller • us
7
2026-01-19 • via Nuitee
B
Belgarde • couple • us
10
2026-01-18 • via Nuitee
B
Belgarde • couple • us
10
2026-01-18 • via Nuitee
B
Belgarde • couple • us
10
2026-01-18 • via Nuitee
K
Keith • solo_traveller • us
8
2026-01-11 • via Nuitee
R
Rlgerling75 • Family • Iowa
6
I’m tired 😴
Pros:

Beds were hard, pillows were like a rock. Counters stained and doors and walls banged up. Shower head neck trim falling off and carpet stained. Quite a disappointing stay. Would not stay here again as there are many hotels in the Jordan Creek area that are much nicer! I will say the front desk gentleman was very quick and courteous!

2026-01-03 • via Tripadvisor
S
Steve • couple • us
7
Good value, but uncomfortable!
Pros:

Close to everything!

Cons:

The beds were so uncomfortable! The pool and hot tub area was cold and the air was full of chlorine! Toilet was low to the ground and difficult to get up from.

2025-12-30 • via Nuitee
B
Belgarde • couple • us
10
2025-12-27 • via Nuitee
B
Belgarde • couple • us
10
2025-12-27 • via Nuitee