Comfort Suites Macaé

Hotels
Comfort
8.4 (215 reviews)
Av. Atlantica , 3036 , Macaé , br

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Spacious Rooms
Cons:
Cleanliness Issues
Limited Breakfast Variety

Categories

Cleanliness
6.85
Multiple reviews indicated issues with cleanliness, with specific stains and bad odors mentioned.
Service
9.35
Consistently praised for attentive staff and excellent service throughout received reviews.
Location
9.35
Repeatedly mentioned as a strong point, especially its proximity to the beach.
Room Quality
8.35
Rooms described as spacious, but some noted aging facilities.
Amenities
8.85
General satisfaction with amenities like the pool and sauna, despite some maintenance issues.
Value for Money
8.35
Expectation of quality matched, though some found parts lacking for the price.
Food and Beverage
7.35
Mixed feedback on the breakfast quality and variety.
Overall Experience
8.75
Overall experience reflects the average sentiment derived from both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:21

Property Description

Beachfront Luxury at Comfort Suites Macaé

Seaside Serenity: Nestled on Macaé´s Cavaleiros Beach, Comfort Suites offers a tranquil escape with easy access to vibrant bars and restaurants.

Plush Accommodations: Experience the epitome of comfort in our air-conditioned 4-star rooms featuring a spacious work desk and a stocked minibar for your convenience.

Leisure and Wellness: Unwind in style with access to both indoor and outdoor pools, a modern gym, and a rejuvenating sauna. Let us take care of the details with our top-notch laundry and valet parking services.

Secure your slice of paradise at Comfort Suites Macaé and explore nearby attractions like Plaza Macae Mall and Campista Beach, all just a leisurely stroll away.

Important information:

Please note, parking is subject to availability.

Please note, guests must present the confirmation voucher upon check-in. Reservations must contain the guests first and last name.

Please not that crib and extra beds can only be confirmed upon availability. Guest must contact hotel upon reservation.

Please note that extras beds are only available fro Executive and Luxury categories.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Bed configuration will be provided upon availability. We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 7 years old and over stay for R$ 51.88 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 215 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.75
P
Paulo couple br
9
Ótima.
Pros:

Localização 10, estacionamento (ainda que não contempla todos aptos), café da manhã muito bom. Como nossa estadia foi de apenas duas noites, não tenho como opinar sobre piscina e outros itens disponíveis.

Cons:

Devido nosso cansaço na sexta-feira a noite, optamos por jantar no restaurante do hotel. Pedimos filé mignon grelhado e acompanhamentos. Foram servidos bifes diferentes: um prato com bifes grelhados e outro com bifes supostamente requentados. Carnes duras, longe de serem mignon.

2026-01-21 via Nuitee
M
Marinho couple br
9
Pros:

Quarto super confortável
Hidro funcionando perfeitamente
Café da manhã bom
Piscina aquecida (minha única reclamação é ter que pedir para ligar)
Sauna boa
Tudo funcionando perfeitamente

2026-01-19 via Nuitee
N
Nelson family_with_children br
8
2026-01-14 via Nuitee
G
Gustavo solo_traveller br
7
Boa.
Pros:

Localização é muito boa, quarto grande, possui estacionamento. Um bom hotel.

Cons:

A janela do quarto estava com defeito e não fechava completamente. Permitindo a entrada do barulho externo.
Os travesseiros eram finos, poderiam ser mais cheios.

2026-01-13 via Nuitee
G
Gleisson family_with_children br
10
Pros:

localização e acomodações.

2026-01-13 via Nuitee
G
Gleisson family_with_children br
10
2026-01-13 via Nuitee
P
Paulo family_with_children br
10
Pros:

Localização, limpeza, bom café da manhã. No quarto tinha disponível ferro e tábua para passar roupa.

Cons:

Embora haja garagem disponível, não atende a totalidade de quartos.

2026-01-13 via Nuitee
L
Luciano couple br
9
Excelente
Pros:

A quarta vez que ficamos hospedados nele , recomendo e voltaria com certeza !!!

Cons:

O café da manhã tem menos opção do que as vezes anteriores que ficamos hospedados !!!!

2026-01-09 via Nuitee
C
Campos de Oliveira family_with_children br
8
Hotel em Macaé
Pros:

A localização.

Cons:

Alguns pontos das instalações apresentam sinais de deterioração que necessitam mais atenção da administração, tais como o piso e a parede do quarto e torneiras, espelho, piso, porta, painel plástico do box do chuveiro, torneira e registros do banheiro.

2026-01-09 via Nuitee
L
Luciana family_with_children br
7
2026-01-06 via Nuitee
E
Emerson family_with_children br
4
Frustrante.
Pros:

localização, comodidades do hotel são bem atraentes, as piscinas são muito boas.

Cons:

o atendimento desta vez deixou muito a desejar, acho que aconteceu de tudo, desde informação passada errada para reservar, valores errados, dificuldade para check in, ausência de toalhas, a recepção não cumpre o que a gente seleciona no booking, como parcelamento da estadia, nem perguntaram, só passaram e abraço, ausência de mesa no quarto, pedi para trocar pois precisava trabalhar, disseram que iam trocar e que avisavam, não avisaram, ausência até de sabonete no banheiro, caiu demais a qualidade que já teve.

2026-01-05 via Nuitee
N
Nicson da Costa Braga solo_traveller us
9
No geral foi bom
Pros:

Limpeza

Cons:

Não tinha toalhas no quarto, eu liguei e me falaram que eu tinha que buscar na recepção. Não levaram para mim no quarto.

2026-01-05 via Nuitee
H
Hiomar da Silva Guedes de Cerqueira. couple br
7
2026-01-04 via Nuitee
F
FRANCISCO JAVIER couple br
6
2026-01-03 via Nuitee
L
Lidiane solo_traveller br
10
2026-01-03 via Nuitee
L
Lidiane solo_traveller br
10
2026-01-03 via Nuitee
K
Kaique couple br
10
2026-01-02 via Nuitee
A
Adriano family_with_children br
10
2026-01-02 via Nuitee
S
Sidnei family_with_children br
10
2025-12-30 via Nuitee
A
Alexandre couple br
10
Pros:

Café da manha excelente. Ficamos num quarto de frente pro mar, bem espaçoso. Piscina aquecida, sauna, academia... aproveitamos tudo

2025-12-30 via Nuitee