Tower Hotel & Leisure Centre

Hotels
8.4 (1806 reviews)
The Mall , Waterford , ie

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from lifts
Parking constraints

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues in the rooms.
Service
9
Staff were frequently described as friendly and helpful.
Location
9
Multiple reviews highlighted great locations for accessing sights and events.
Room Quality
8.3
Rooms were generally described as comfortable and spacious, with some minor issues.
Amenities
8
Amenities such as pool and sauna received positive feedback, though gym facilities were criticized.
Value for Money
8.5
Value perception is mixed; while some found it expensive, many enjoyed their stay.
Food and Beverage
8.5
Breakfast and bar food received favorable mentions from guests.
Overall Experience
8.4
Most reviews conveyed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:33

Property Description

Stunning River Views and Prime Location
Situated in the heart of Waterford City, the hotel boasts breathtaking views of the River Suir. With free Wi-Fi, parking, 2 restaurants, a riverside bar, and a 20m swimming pool, it offers a luxurious stay.

Convenient Access to Local Attractions
Located near key landmarks like Reginald's Tower, House of Waterford Crystal, and Waterford Museum of Treasures, the hotel is a stone's throw away from shopping and entertainment options. Ideal for exploring South East Ireland, it's a short drive from Dublin and Rosslare Harbour.

Leisure and Fitness Amenities
The hotel features a well-equipped gym and a 20m deck level swimming pool, including a separate kiddie’s pool. Perfect for relaxation and recreation during your stay.

Book now for an unforgettable experience at Waterford Tower Hotel & Leisure Centre!

Important information:

When booking for 3 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.4
Based on 1806 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8.3
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.4
M
Mark couple ie
10
Pros:

Staff couldn't do enough for you very polite and helpful.

Cons:

Unfortunately the Guinness in the hotel bar wasn't great and also the breakfast was a letdown again staff at breakfast where very helpful

2026-04-02 via Nuitee
G
Gerry solo_traveller ie
8
Staff were excellent and I enjoyed the banter with the Welsh rugby visitors
Pros:

Breakfast was excellent and the view of the river and passing boats was a bonus.

Cons:

I couldn’t complain about anything.

2026-04-02 via Nuitee
G
Gerry solo_traveller ie
6
Not sure what to say….it wouldn’t be top of my list to stay in again. Not even a follow up courtesy call to apologise.
Pros:

Where it’s situated.

Cons:

Firstly, its parking facilities needs to be addressed…
Secondly, food wasn’t really good. Had fish and chips…chips were okish but the fish was so dry and tasteless…good sized portion but didn’t eat half of it. Wasn’t even asked if I had a problem with it..
Thirdly, the shower door was hanging off when I went for a shower and fell off completely on top of me while I was having a shower..!. This should have been picked up on when the room had been cleaned prior to I staying in it and fixed before the room was used again….!!. Made a complaint at reception when leaving…not even as much as a follow up courtesy call since re all that happened.

2026-04-02 via Nuitee
M
Maria couple ie
10
2026-04-01 via Nuitee
P
Philly family_with_children ie
8
2026-03-30 via Nuitee
N
Nick couple au
8
Enjoyed our stay
Pros:

Access from the outside rear car park was difficult as there was only multiple stairs to carry our luggage up to reception to check in

Cons:

As above

2026-03-30 via Nuitee
S
Seery couple ie
8
2026-03-30 via Nuitee
C
Catherine Trina couple ie
9
Pros:

Great Location, lovely spacious room.
Friendly & Attentive Staff

Cons:

The hall light was coming under bedroom door, quite bright

2026-03-29 via Nuitee
N
Neil couple au
8
Great location, comfortable room.
Pros:

Room was great: with view, great beds and shower. Enjoyed free use of gym and pool.

Cons:

TV was ancient, without internet, and antenna cable was loose causing bad picture. Host said they would fix.

2026-03-28 via Nuitee
D
Debbie couple ie
7
2026-03-27 via Nuitee
D
David couple ie
10
Tower of power
Pros:

Location was great, very clean and very friendly staff. The room was very comfortable and suited us perfectly as a couple

Cons:

Just sorry we didnt stay am extra night

2026-03-26 via Nuitee
T
Tom couple ie
7
Yes but would book with hotel
Pros:

Very good hotel, well run

Cons:

Booked through Booking.com didn't get any breakfast my friend booked her room directly got the room €8 cheaper and got a breakfast. Hotel refused to give breakfast wanted €16 more for breakfast.

2026-03-25 via Nuitee
J
James couple ie
9
2026-03-24 via Nuitee
L
Leesao couple ie
8
2026-03-23 via Nuitee
E
Elaine p couple ie
10
Pros:

Beautiful hotel and great location staff were lovely

2026-03-23 via Nuitee
A
Aisling couple ie
10
Pros:

Lovely hotel great staff and great location

2026-03-23 via Nuitee
I
Iria couple es
8
2026-03-22 via Nuitee
C
Claire couple ie
1
Pros:

Location

Cons:

Female staff on the front desk was quite rude and dismiissive when checking in. No parking available.

2026-03-19 via Nuitee
J
Jennifer couple ie
7
2026-03-19 via Nuitee
T
THOMAS couple ie
8
I enjoyed my stay as it was near everything and was just a 5 minute walk from the town centre.
Pros:

The breakfast was nice the room was very clean and we had a great view of the que from our bedroom. The staff on the reception were very friendly and helpful when asked information The leisure center was clean and indoor pool was nice it was worth getting into for a relaxing swim when i arrived.

Cons:

I didn't like that there was hardly any room to park the car when we arrived i didn't like the heating not working in the room at night i didn't like that their wasn't bread out to make toast as their was a toaster there. i also didn't like the breakfast not been included in the price for the nights stay.

2026-03-19 via Nuitee