Santa's Hotel Santa Claus

Hotels
8.8 (1065 reviews)
Korkalonkatu 29 , Rovaniemi , FI
+358 40 0102220

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Friendly staff
Excellent facilities
Cons:
Unfriendly staff
Poor service during medical emergency
Breakfast could improve
Issues with room cleanliness

Categories

Cleanliness
8.44
There were issues mentioned, such as a kettle with mold and a piece of glass bottle found on the carpet.
Service
8.41
Some negative comments about staff incompetence, but generally acceptable service was noted.
Location
9.95
Very good location mentioned multiple times, with easy transport and access to amenities.
Room Quality
8.4
Rooms were generally good but notes about needing updates were made.
Amenities
9.43
Amenities such as the sauna and hot apple cider were positively highlighted.
Value for Money
8.39
Mixed feedback, with some feeling it was overpriced for what was offered.
Food and Beverage
8.44
Breakfast could be improved, though a good variety was available.
Overall Experience
8.91
A mix of positive experiences and areas needing improvement led to an overall satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Luxurious Accommodations

Located near the Arctic Circle, Santa's Hotel Santa Claus offers spacious rooms with modern amenities like high ceilings, TV, and minibar. The private bathrooms are equipped with a shower and bathtub for a relaxing stay.

Culinary Delights

Indulge in Lapland specialties at the hotel's 3 restaurants. Restaurant Gaissa serves Finnish dishes, Bar & Grill ZoomUp offers buffet and à la carte menus, and Café & Bar Zoomit provides drinks and snacks until late.

Exciting Experiences

Make the most of your stay with summer terrace dining, a free sauna, and assistance in booking thrilling excursions like snowmobile rides and husky dog tours. Explore the nearby Arktikum Science Museum for a cultural experience.

Book now for an unforgettable Arctic adventure at Santa's Hotel Santa Claus!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RVN

Location

Guest Reviews

8.8
Based on 1065 reviews
Cleanliness: 8.44
Service: 8.41
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
J
Jari • solo_traveller • fi
9
Pros:

Sijainti

Cons:

Huone vähän liian lämmin vaikka lämmöt pienimmällä

2026-10-31 • via Nuitee
R
Roopa • couple • fr
10
2026-10-31 • via Nuitee
B
Borges • couple • us
10
Recomendo!!! 🥰
Pros:

Excelente

Cons:

Cama, quarto, banheiro, breakfast, staff. Tudo maravilhoso 🥰

2026-10-30 • via Nuitee
G
Georgia • couple • de
10
2026-10-30 • via Nuitee
C
Cláudio • couple • br
9
Avaliação Cláudio
Pros:

Sauna muito boa e organizada. Quartos limpos e bem cuidados.

2026-10-30 • via Nuitee
A
Anton • couple • fi
10
2026-10-25 • via Nuitee
E
Elise • couple • fr
8
2026-10-22 • via Nuitee
T
Tobias • solo_traveller • de
10
2026-10-22 • via Nuitee
V
Virpi • couple • fi
10
2026-10-17 • via Nuitee
A
Annette • solo_traveller • it
8
2026-10-16 • via Nuitee
F
Francisco • solo_traveller • cr
9
2026-10-15 • via Nuitee
V
Vinay • extended_group • in
9
2026-10-14 • via Nuitee
N
NAJIMA • couple • jp
10
2026-10-13 • via Nuitee
K
Kei • couple • jp
9
2026-10-07 • via Nuitee
H
Hilde • couple • no
10
2026-09-17 • via Nuitee
M
Markku • solo_traveller • fi
9
Pros:

Parkkihalli

2026-09-14 • via Nuitee
J
Jarmo • solo_traveller • fi
9
2026-09-13 • via Nuitee
T
TOMOE • family_with_children • jp
9
Pros:

朝早くのチェックアウトだったが、お弁当を用意してくれたり、タクシーの手配をしてくれた

2026-09-10 • via Nuitee
M
MARCO • extended_group • it
9
Bella struttura e ottima pulizia, riscaldamento così così
Pros:

Hotel molto bello, curato e accogliente. La camera era spaziosa, molto pulita e con letti davvero confortevoli. Il personale della reception è stato efficiente, disponibile e gentile.
La colazione era ottima, con prodotti di buona qualità, anche se la scelta non era molto varia. Anche il ristorante ci è sembrato complessivamente buono. Abbiamo inoltre apprezzato il fatto che il bagno fosse ben riscaldato e piacevolmente caldo.

Cons:

L’aspetto principale da migliorare riguarda la temperatura della camera. Il riscaldamento era spento e l’ambiente risultava piuttosto freddo, soprattutto considerando che all’esterno la temperatura era di circa 1 °C. Il contrasto con il bagno, che invece era caldo, si sentiva ancora di più.
Nel complesso, comunque, il soggiorno è stato molto piacevole e la struttura merita sicuramente una valutazione positiva.

2026-09-09 • via Nuitee
M
MARCO • extended_group • it
8
Tutto abbastanza OK
Pros:

Hotel molto bello e ben tenuto. La camera era accogliente, pulita con grande attenzione e con letti davvero comodi. Abbiamo apprezzato anche la disponibilità e la gentilezza del personale della reception, sempre efficiente. Il ristorante è discreto e nel complesso abbiamo mangiato bene.

Cons:

Aspetto da migliorare è la temperatura della camera: il riscaldamento era spento e l’ambiente risultava piuttosto fresco, soprattutto considerando che all’esterno c’era il ghiaccio. periodo settembre.

2026-09-09 • via Nuitee