Santa's Hotel Santa Claus

Hotels
8.8 (946 reviews)
Korkalonkatu 29 , Rovaniemi , fi

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Friendly staff
Excellent facilities
Cons:
Unfriendly staff
Poor service during medical emergency
Breakfast could improve
Issues with room cleanliness

Categories

Cleanliness
8.44
There were issues mentioned, such as a kettle with mold and a piece of glass bottle found on the carpet.
Service
8.41
Some negative comments about staff incompetence, but generally acceptable service was noted.
Location
9.95
Very good location mentioned multiple times, with easy transport and access to amenities.
Room Quality
8.4
Rooms were generally good but notes about needing updates were made.
Amenities
9.43
Amenities such as the sauna and hot apple cider were positively highlighted.
Value for Money
8.39
Mixed feedback, with some feeling it was overpriced for what was offered.
Food and Beverage
8.44
Breakfast could be improved, though a good variety was available.
Overall Experience
8.91
A mix of positive experiences and areas needing improvement led to an overall satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Luxurious Accommodations

Located near the Arctic Circle, Santa's Hotel Santa Claus offers spacious rooms with modern amenities like high ceilings, TV, and minibar. The private bathrooms are equipped with a shower and bathtub for a relaxing stay.

Culinary Delights

Indulge in Lapland specialties at the hotel's 3 restaurants. Restaurant Gaissa serves Finnish dishes, Bar & Grill ZoomUp offers buffet and à la carte menus, and Café & Bar Zoomit provides drinks and snacks until late.

Exciting Experiences

Make the most of your stay with summer terrace dining, a free sauna, and assistance in booking thrilling excursions like snowmobile rides and husky dog tours. Explore the nearby Arktikum Science Museum for a cultural experience.

Book now for an unforgettable Arctic adventure at Santa's Hotel Santa Claus!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RVN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 25 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 3 years old stay for € 25 per person per stay when using an available extra bed.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 946 reviews
Cleanliness: 8.44
Service: 8.41
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
S
SANKET ANILBHAI • couple • in
10
Had a comfortable and pleasant stay overall
Pros:

Location and staff services

Cons:

Breakfast options specifically for vegetarian and staff is not even ready to make normal omlet

2026-04-10 • via Nuitee
• solo_traveller • au
10
2026-04-09 • via Nuitee
J
Jia Hao • solo_traveller • gb
8
Pros:

Convenient. The rooms were spacious and nice.

Cons:

Can't remember off the top of my head

2026-04-08 • via Nuitee
H
Helena • couple • fi
9
2026-04-08 • via Nuitee
S
Stefano • solo_traveller • it
9
Bella e affascinante e divertente
Pros:

Bella struttura e personale coordiale

Cons:

Mancanza armadio ( essendo 4 stelle ) ci deve essere non sono appendiabiti

2026-04-07 • via Nuitee
T
Tero • couple • fi
5
2026-04-07 • via Nuitee
A
Amabile • couple • it
10
2026-04-06 • via Nuitee
K
Kari • couple • fi
10
2026-04-06 • via Nuitee
A
Ana Karine C • couple • no
8
2026-04-06 • via Nuitee
R
Rachael • solo_traveller • au
10
Great hotel centrally located.
Pros:

Excellent hotel, allowed for early check in and had a baggage storage area when waiting for my departure time.
Room was a good size, bed very comfortable and quiet.
Breakfast was excellent with good range of choice.
Location was jn the heart of the city jusf off the main street mall.

Cons:

The shower / bath design is a little outdated, but it worked fine.

2026-04-05 • via Nuitee
P
Piero • couple • it
9
Pros:

Colazione ricchissima, una delle migliori mai viste in un hotel

Cons:

Alla reception non hanno saputo dirmi dove era la fermata dell’autobus

2026-04-05 • via Nuitee
R
Riku • couple • fi
8
Rahalle todella hyvää vastinetta
Pros:

Huone oli miellyttävä ja aamiaisella oli laajasti valikoimaa.

Cons:

Huoneessa oli vähän turhan lämmin.

2026-04-05 • via Nuitee
T
Tero • couple • fi
10
Lepoa ennen kotimatkaa.
Pros:

Sijainti aivan kylän keskustassa. Siisti ja hiljainen huone. Aamiainen oli erittäin monipuolinen.

2026-04-05 • via Nuitee
E
Eva • couple • es
7
Hotel para pasar una noche
Pros:

El parking es lo mejor del.hotel, no te complicas con el coche

Cons:

El desayuno buffet, el cafe estaba maliisimo no, lo siguiente, ni pagando en el bar y el buffet muy pobre pero bueno para una noche esta bien

2026-04-04 • via Nuitee
S
Sisko • couple • fi
9
Voisin tulla uudestaan.
Pros:

Aamiainen oli erinomainen.

2026-04-02 • via Nuitee
M
Motta • couple • it
9
2026-03-31 • via Nuitee
C
CHIHIRO • couple • ie
9
2026-03-30 • via Nuitee
S
shihwei • couple • tw
10
Pros:

Very good location

Cons:

None

2026-03-30 • via Nuitee
A
Alejandra • solo_traveller • ar
10
Pros:

La ubicación excelente, atención amable, comodidad óptima.

Cons:

Nada que no me haya gustado

2026-03-29 • via Nuitee
V
VICTORIA • solo_traveller • ar
10
Es cálido súper limpio y muy bonito
Pros:

Muy bonita la deco

2026-03-29 • via Nuitee