Santa's Hotel Santa Claus

Hotels
8.8 (946 reviews)
Korkalonkatu 29 , Rovaniemi , fi

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Friendly staff
Excellent facilities
Cons:
Unfriendly staff
Poor service during medical emergency
Breakfast could improve
Issues with room cleanliness

Categories

Cleanliness
8.44
There were issues mentioned, such as a kettle with mold and a piece of glass bottle found on the carpet.
Service
8.41
Some negative comments about staff incompetence, but generally acceptable service was noted.
Location
9.95
Very good location mentioned multiple times, with easy transport and access to amenities.
Room Quality
8.4
Rooms were generally good but notes about needing updates were made.
Amenities
9.43
Amenities such as the sauna and hot apple cider were positively highlighted.
Value for Money
8.39
Mixed feedback, with some feeling it was overpriced for what was offered.
Food and Beverage
8.44
Breakfast could be improved, though a good variety was available.
Overall Experience
8.91
A mix of positive experiences and areas needing improvement led to an overall satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Luxurious Accommodations

Located near the Arctic Circle, Santa's Hotel Santa Claus offers spacious rooms with modern amenities like high ceilings, TV, and minibar. The private bathrooms are equipped with a shower and bathtub for a relaxing stay.

Culinary Delights

Indulge in Lapland specialties at the hotel's 3 restaurants. Restaurant Gaissa serves Finnish dishes, Bar & Grill ZoomUp offers buffet and à la carte menus, and Café & Bar Zoomit provides drinks and snacks until late.

Exciting Experiences

Make the most of your stay with summer terrace dining, a free sauna, and assistance in booking thrilling excursions like snowmobile rides and husky dog tours. Explore the nearby Arktikum Science Museum for a cultural experience.

Book now for an unforgettable Arctic adventure at Santa's Hotel Santa Claus!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RVN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 25 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 3 years old stay for € 25 per person per stay when using an available extra bed.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 946 reviews
Cleanliness: 8.44
Service: 8.41
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.91
D
Dave • couple • nl
9
Pros:

Prima locatie, mooie kamers, sauna is goed!

Cons:

Geen contact met het personeel. Van te voren inchecken, zelf aanmelden in de lobby. Niet echt een warm ontvangst.

2026-03-06 • via Nuitee
K
Kristiina • couple • fi
10
Erinomainen yhden yön visiitti😊
Pros:

Kaikki ok

Cons:

Ei ollut mitään negatiivistä

2026-03-06 • via Nuitee
T
Thierry • extended_group • ch
7
2026-03-04 • via Nuitee
S
Suvi • couple • fi
9
2026-02-24 • via Nuitee
P
PeterJ112 • Couples • Brisbane, Brisbane Region, Queensland
8
It was ok, nothing really stood out for me.
Pros:

This was interesting. Nothing really to say about this place that makes it any special then other accommodation. Breakfast buffet was ok, most staff were pretty friendly and helpful. It was in the centre of town. Rooms were cleaned well. The Sauna was very small, but no one else was there when i was so that was fine. I would stay again, but would also compare costs to other accommodation.

2026-02-22 • via Tripadvisor
R
roxybalboa37 • Solo travel
10
Lovely cosy stay
Pros:

Lovely hotel, right across the road from Safartica which I had organised activities with like the huskies and reindeer and an aurora evening picnic.
Right in the centre by shops, great views lovely and cosy and comfortable and clean.
Breakfast was also great!!
No complaints from me xx

2026-02-21 • via Tripadvisor
R
Rina • couple • jp
8
Pros:

立地がいいのと、部屋のサウナは最高だった!
好きなタイミングで入れるのが良かった！

Cons:

特にありません！！

2026-02-13 • via Nuitee
J
Jarkko • solo_traveller • fi
9
2026-02-10 • via Nuitee
A
Andrii • couple • pl
9
Pros:

Гарний отель в самому центрі міста, вікна деяких номерів виходять на центральну площу. Є селф-чекін. Персонал ввічливий та привітний. Є дитяча кімната (але не завжди працює). Досить хороші сніданки.

Cons:

Єдиний мінус - по дефолту в номері досить прохолодно, особливо відчутний протяг від вікна в ночі. Але на ресепшені можна попросити обігрівач - це вирішує проблему. Якщо відчули холод/протяг - раджу одразу просити, щоб не змарнувати першу ніч, мені було досить некомфортно спати.

2026-01-27 • via Nuitee
J
JING • family_with_children • no
6
Pros:

ok plass

Cons:

Ekstra kostnad for barnesenger

2026-01-22 • via Nuitee
R
Renata • couple • br
8
Cons:

Café da manhã bastante fraco

2026-01-20 • via Nuitee
J
Jackie • family_with_children • gb
7
Central. Warm Lovely breakfast
Pros:

Lovely room. Didn't expect a sauna too

Cons:

I wish rooms had phone chargers

2026-01-20 • via Nuitee
T
Tassana • family_with_children • th
9
2026-01-20 • via Nuitee
S
Satu • couple • fi
8
Onnistunut lomailu
Pros:

aamiainen oli todella hyvä ja monipuolinen, hotellin sijainti hyvällä keskeisellä paikalla lähellä kaikkia kauppaliikkeitä

2026-01-19 • via Nuitee
D
Domenica • couple • it
8
2026-01-19 • via Nuitee
I
Irene • family_with_children • no
9
Bra
Pros:

Frokosten var god

2026-01-19 • via Nuitee
T
Tuula • couple • fi
8
Ok
Pros:

Hyvä aamiainen

Cons:

Huoneitten numerointi höh

2026-01-19 • via Nuitee
T
Tatsunori • couple • jp
8
2026-01-19 • via Nuitee
M
Mika • couple • fi
10
2026-01-19 • via Nuitee
R
Rahul Ranjitsinh • solo_traveller • qa
3
2026-01-18 • via Nuitee