Hotel Plaza Biarritz Plage - Handwritten Collection

Hotels
•
Handwritten Collection
9 (1065 reviews)
10 Avenue Edouard VII , Biarritz , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Beautiful views
Cons:
Cleaning issues
Rooms too small
Value concerns

Categories

Cleanliness
7.89
Mention of cleanliness issues in reviews, especially with hair and poor cleaning standards.
Service
9.86
Repeated positive comments about staff being friendly, attentive, and professional.
Location
9.9
Consistent praise for the great location and views from the hotel.
Room Quality
8.85
General positives about room quality but some feedback on size and amenities.
Amenities
8.88
Positive remarks on amenities provided but some suggestions for improvement.
Value for Money
8.34
Some reviews mention high prices compared to offered standards.
Food and Beverage
8.89
Many guests enjoyed the breakfast but noted areas for improvement.
Overall Experience
9.36
General sentiment is very positive about the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:16

Property Description

Historic Art-Deco Building

Located in the heart of Biarritz, this Mercure hotel is housed in a charming Art-Deco building from the 1930s, offering a unique blend of history and modern comfort. The renovated rooms feature top amenities such as air conditioning, satellite TV, and complimentary Wi-Fi, ensuring a pleasant stay for every guest.

Delicious Dining Options

Start your day right with a daily buffet breakfast served at Mercure Plaza Biarritz Centre, or enjoy a drink at the hotel bar that transforms into a lively piano bar on weekends. The culinary experience here is not to be missed, adding a touch of indulgence to your stay.

Convenient Services and Facilities

With a 24-hour front desk, meeting rooms, and nearby parking, Mercure Plaza ensures that all your needs are met with ease. Whether you're in town for business or leisure, this hotel provides the perfect base for your Biarritz adventures.

Book your stay at Mercure Plaza Biarritz Centre now to experience a delightful blend of history, comfort, and convenience.

Important information:

Please note that children under 6 years old can enjoy breakfast for free.

A breakfast surcharge of EUR 12 per child, per day applies for children aged 7-11 years.

The Mercure Biarritz Centre PLAZA will be closed from Decembre 08th 2022 until March 26 2023 inclusive, as part of the complete renovation of its rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

9
Based on 1065 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
L
Luis • couple • es
8
2026-04-04 • via Nuitee
J
Jean-Francois • couple • fr
9
Séjour agréable dans un lieu recommandable
Pros:

Bel hôtel, bien décoré et bien situé.
Personnel sympathique et disponible.

Cons:

Réglage de la douche un peu pénible

2026-04-02 • via Nuitee
M
Moraga • family_with_children • es
9
Pros:

Muy bien localizado y muy amables en trato

2026-04-02 • via Nuitee
F
fabien • couple • fr
8
2026-03-30 • via Nuitee
A
Andreina • couple • es
10
Perfecto
Pros:

Estuvimos dos noches hospedados y nuestra experiencia fue magnífica, una habitación impecable con vista al mar muy bien equipada, el personal en recepción muy amables y educados, puedes comunicarte en español o inglés sin problema, lo mismo en el área del bar y desayuno donde nos atendió un chico mexicano encantador, muy agradable. El desayuno muy variado y bueno. El hotel tiene parking previa reserva si tienen disponibilidad y la ubicación del hotel es perfecta, enfrente de la Grand Plage, el casino y cerca de locales de hostelería, Les Halles y comercios incluyendo las Galerías Lafayette.

2026-03-29 • via Nuitee
J
Johny • couple • lu
10
Sehr gutes Hotel in der Stadt und Meer
Pros:

Die Lage zur Stadt und Meer,eigener Parkplatz,sehr gutes Frühstückbuffet.Bad mit Fenster,Zimmer war großräumig.Spiegeleier kann man sich selber zubereiten oder man fragt einer der netten Bedienungen.
Zum Meer über die Strasse die Treppen runter gibt auch ein Weg für Leute die eine Gehhilfe haben.

Cons:

Kann nichts negatives schreiben

2026-03-29 • via Nuitee
R
Rocío • couple • es
8
2026-03-24 • via Nuitee
G
Gregory • couple • fr
8
2026-03-24 • via Nuitee
D
Deniz • couple • tr
9
Pros:

Merkezde olması, her yere yürünerek ulaşım, odaların tasarımı,genişliği ve temizliği çok iyiydi. Kendine ait otoparkı mevcuttu, bundan dolayı park sıkıntısı yaşamadık.

Cons:

Otel polis karakolunun karşısında olduğundan araçla geldiğimizde valizleri indirmek için problem yaşadık, otelden herhangi bir personel bu konuda yardımcı olmadı. İndi / bindi yapmak problem oldu. Kendi otoparkları ücretli, otelde konaklayan misafirler için otopark için ayrıca ücret alınmaması gerektiğini düşünüyorum.

2026-03-23 • via Nuitee
C
Collin • couple • fr
6
2026-03-23 • via Nuitee
G
Giovanni • couple • es
9
2026-03-22 • via Nuitee
C
Camille • couple • fr
7
Dommage pour un 4 étoiles !
Pros:

L’équipement et le personnel au top
Les serveurs du bar sont géniaux !

Cons:

Nous n’avons pas dormi de la nuit, bar juste en bas avec la musique et les gens qui cri toute la nuit.
Beaucoup bruyant et c’est dommage de ne pas prévenir la clientèle avant. Pas de double vitrage.
Petit déjeuner à 33€ en chambre par personne et le café est vraiment pas bon, pas de beurre de fourni, ne vaux pas le prix
Pour un 4 étoiles c’est vraiment dommage !!!

2026-03-22 • via Nuitee
P
Pascal • couple • fr
5
Nul je ne le conseille pas du tout
Pros:

Rien de bien

Cons:

L’art déco très moche….. le personnel nul et as aimable du tout

2026-03-21 • via Nuitee
A
ARNAUD • couple • fr
8
2026-03-20 • via Nuitee
D
David • solo_traveller • fr
10
Séjour très agréable
Pros:

La qualité des équipements, la gentillesse du personnel de l’accueil spécialement, la qualité du petit déjeuner et la vue sur l’océan, le parking privé

2026-03-17 • via Nuitee
P
Philippe • couple • fr
10
2026-03-16 • via Nuitee
A
Alain • solo_traveller • es
8
Pros:

Emplacement
Personnel
Cachet

Cons:

Rapport qualité prix du petit déjeuner très moyen
Pas beaucoup de choix par rapport au prix facturé

2026-03-08 • via Nuitee
A
Alexandra • couple • es
10
2026-03-08 • via Nuitee
F
Fanny • couple • fr
8
2026-03-06 • via Nuitee
L
LAURENT • solo_traveller • fr
9
2026-03-03 • via Nuitee