Hotel Plaza Biarritz Plage - Handwritten Collection

Hotels
•
Handwritten Collection
9 (1113 reviews)
10 Avenue Edouard VII , Biarritz , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Beautiful views
Cons:
Cleaning issues
Rooms too small
Value concerns

Categories

Cleanliness
7.89
Mention of cleanliness issues in reviews, especially with hair and poor cleaning standards.
Service
9.86
Repeated positive comments about staff being friendly, attentive, and professional.
Location
9.9
Consistent praise for the great location and views from the hotel.
Room Quality
8.85
General positives about room quality but some feedback on size and amenities.
Amenities
8.88
Positive remarks on amenities provided but some suggestions for improvement.
Value for Money
8.34
Some reviews mention high prices compared to offered standards.
Food and Beverage
8.89
Many guests enjoyed the breakfast but noted areas for improvement.
Overall Experience
9.36
General sentiment is very positive about the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:16

Property Description

Historic Art-Deco Building

Located in the heart of Biarritz, this Mercure hotel is housed in a charming Art-Deco building from the 1930s, offering a unique blend of history and modern comfort. The renovated rooms feature top amenities such as air conditioning, satellite TV, and complimentary Wi-Fi, ensuring a pleasant stay for every guest.

Delicious Dining Options

Start your day right with a daily buffet breakfast served at Mercure Plaza Biarritz Centre, or enjoy a drink at the hotel bar that transforms into a lively piano bar on weekends. The culinary experience here is not to be missed, adding a touch of indulgence to your stay.

Convenient Services and Facilities

With a 24-hour front desk, meeting rooms, and nearby parking, Mercure Plaza ensures that all your needs are met with ease. Whether you're in town for business or leisure, this hotel provides the perfect base for your Biarritz adventures.

Book your stay at Mercure Plaza Biarritz Centre now to experience a delightful blend of history, comfort, and convenience.

Important information:

Please note that children under 6 years old can enjoy breakfast for free.

A breakfast surcharge of EUR 12 per child, per day applies for children aged 7-11 years.

The Mercure Biarritz Centre PLAZA will be closed from Decembre 08th 2022 until March 26 2023 inclusive, as part of the complete renovation of its rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

9
Based on 1113 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
I
Inga • couple • de
9
Sehr empfehlenswertes Hotel in toller Lage von Biarritz
Pros:

Sehr schönes Hotel in sehr guter Lage, die Stadt und auch der Strand sind fussläufig erreichbar, wir hatten ein tolles geräumiges Zimmer mit Meerblick, das Frühstück war sehr reichhaltig, das Personal war sehr nett und sehr hilfsbereit.

Cons:

Keine Beanstandungen

2026-06-04 • via Nuitee
N
Nam-Ee • family_with_children • be
9
2026-06-02 • via Nuitee
S
Stephen • couple • ie
10
A memorable experience in a wonderful city.
Pros:

Loved the location, the staff were all friendly and helpful, and the bar provided a great atmosphere to relax in the evening. Everything was bright and airy. We were made very welcome.

2026-06-02 • via Nuitee
H
Husak • family_with_children • us
8
Overall okay. A few miscues.
Cons:

Had to wait 15min for staff to arrive to check in.
Shower malfunctioned.

2026-05-31 • via Nuitee
I
iñigo • solo_traveller • es
1
Pros:

La situación

Cons:

Mi habitación no tenía aire acondicionado(estaba estropeada), la habitación estaba a 28 grados y solicite cambio de habitación, después de dos horas nos dieron una habitación en otro hotel de inferior categoría y nos cobraron lo mismo. Si es una persona mayor y está un poco enferma no le recomiendo este hotel

2026-05-29 • via Nuitee
M
Maria celia • extended_group • br
9
2026-05-28 • via Nuitee
V
Vasilis • couple • de
7
Pros:

The location

Cons:

It was not clean and the stuff no so friendly and ready to help

2026-05-28 • via Nuitee
N
Noam • couple • fr
8
2026-05-25 • via Nuitee
B
bruno • couple • fr
9
Super séjour .Tout était parfait
Pros:

Très bel hôtel bien placé et dans lequel on se sent bien

Cons:

Rien

2026-05-25 • via Nuitee
A
Aurore • couple • fr
9
C’était très bien à bientôt
Pros:

Emplacement

Cons:

Les toilettes dans la salle de bain

2026-05-23 • via Nuitee
S
Sandrine • couple • fr
9
Séjour hyper agréable
Pros:

L emplacement est fabuleux face à l océan et au cœur de la ville.
Le personnel est très agréable.

Cons:

Le samedi soir, les nuisances de la rue. Mauvaise isolation sonore des chambres qui donnent sur l’avenue.

2026-05-20 • via Nuitee
B
Benoit • couple • fr
6
2026-05-18 • via Nuitee
C
colaone • solo_traveller • fr
9
Pros:

Tout 👍

2026-05-18 • via Nuitee
A
Audrey • couple • au
9
An address to retain
Pros:

The location, confort and facilities. Having the parking is a great plus.

2026-05-18 • via Nuitee
M
michel • couple • us
8
Tres satisfaisant !
Pros:

La localisation, le professionnalisme et la gentillesse du personnel

Cons:

Froid dans la chambre et la salle de bain sans pouvoir mettre du chauffage alors que la température extérieure était très froide pour la saison

2026-05-17 • via Nuitee
S
Sean • couple • gb
8
2026-05-14 • via Nuitee
Z
Zoe • couple • fr
10
2026-05-14 • via Nuitee
D
daniel • couple • be
9
2026-05-11 • via Nuitee
M
Marfa-Anglada • solo_traveller • fr
10
2026-05-11 • via Nuitee
S
steve • couple • gb
10
2026-05-10 • via Nuitee