Hotel Plaza Biarritz Plage - Handwritten Collection

Hotels
Handwritten Collection
9 (1107 reviews)
10 Avenue Edouard VII , Biarritz , fr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Beautiful views
Cons:
Cleaning issues
Rooms too small
Value concerns

Categories

Cleanliness
7.89
Mention of cleanliness issues in reviews, especially with hair and poor cleaning standards.
Service
9.86
Repeated positive comments about staff being friendly, attentive, and professional.
Location
9.9
Consistent praise for the great location and views from the hotel.
Room Quality
8.85
General positives about room quality but some feedback on size and amenities.
Amenities
8.88
Positive remarks on amenities provided but some suggestions for improvement.
Value for Money
8.34
Some reviews mention high prices compared to offered standards.
Food and Beverage
8.89
Many guests enjoyed the breakfast but noted areas for improvement.
Overall Experience
9.36
General sentiment is very positive about the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:16

Property Description

Historic Art-Deco Building

Located in the heart of Biarritz, this Mercure hotel is housed in a charming Art-Deco building from the 1930s, offering a unique blend of history and modern comfort. The renovated rooms feature top amenities such as air conditioning, satellite TV, and complimentary Wi-Fi, ensuring a pleasant stay for every guest.

Delicious Dining Options

Start your day right with a daily buffet breakfast served at Mercure Plaza Biarritz Centre, or enjoy a drink at the hotel bar that transforms into a lively piano bar on weekends. The culinary experience here is not to be missed, adding a touch of indulgence to your stay.

Convenient Services and Facilities

With a 24-hour front desk, meeting rooms, and nearby parking, Mercure Plaza ensures that all your needs are met with ease. Whether you're in town for business or leisure, this hotel provides the perfect base for your Biarritz adventures.

Book your stay at Mercure Plaza Biarritz Centre now to experience a delightful blend of history, comfort, and convenience.

Important information:

Please note that children under 6 years old can enjoy breakfast for free.

A breakfast surcharge of EUR 12 per child, per day applies for children aged 7-11 years.

The Mercure Biarritz Centre PLAZA will be closed from Decembre 08th 2022 until March 26 2023 inclusive, as part of the complete renovation of its rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

9
Based on 1107 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
A
Ana Patricia solo_traveller es
10
Pros:

Todo el hotel y su ubicación

Cons:

La habitación con bañera

2026-05-07 via Nuitee
L
LAURENCE solo_traveller fr
10
Pros:

Tout

2026-05-06 via Nuitee
M
Manuella couple fr
9
2026-05-04 via Nuitee
A
Anne solo_traveller gb
7
2026-05-03 via Nuitee
F
FRANCK couple fr
10
2026-05-03 via Nuitee
A
Alain couple fr
8
Très bon et beau séjour
Pros:

La qualité des équipements, la disponibilité du personnel, la propreté et l’emplacement au cœur de la ville

Cons:

Le bruit de la rue vue mer ( chambre 103)

2026-05-03 via Nuitee
A
Afrodite extended_group gr
8
2026-05-02 via Nuitee
G
Gérard couple fr
9
2026-05-02 via Nuitee
J
Julio Guillermo couple es
7
2026-04-27 via Nuitee
A
Aymeric couple fr
8
Top
Pros:

Chambre avec une magnifique vu mer. Le petit déjeuner est excellent.

Cons:

Ma demande faite via la plate-forme booking n'a pas ete honorée malgré la validation de l'hôtel.

2026-04-27 via Nuitee
D
Daniel couple fr
10
Good
Pros:

Excellent location.

Cons:

Staff not very forthcoming.
No possibility to reserve parking space.

2026-04-26 via Nuitee
J
Jean-Christophe solo_traveller fr
6
Pros:

L'emplacement et la réactivité suite à problème de chambre.

Cons:

Nous n'avons pas eu la chambre que nous avions réservée. Dommage qu'ils ne l'aient pas dit eux et que ce soit nous qui ayons été obligés de leur faire remarqué. Nous avons été "surclassés" avec une chambre "vue océan" mais beaucoup plus petite. Un peu déçus.
Déçus également par le petit déjeuner qui est super d'habitude : plus de croissant, plus de baguette au moment où nous sommes descendus à 9h15.
Pour finir, panne de l'ascenseur : nous étions au 5ème...😭.
Nous changerons d'hôtel lors de notre prochain séjour à Biarritz.

2026-04-26 via Nuitee
V
Valentin couple es
9
2026-04-24 via Nuitee
M
Marie Ange couple fr
10
Pros:

Tout

Cons:

Rien

2026-04-24 via Nuitee
I
Ian couple gb
8
Great hotel ruined a bit by the lack of effective air conditioning.
Pros:

Location, style, room and bar/restaurant.

Cons:

The air conditioning was not working and if switched on heated the room to 26 degrees. I was told that because it was set centrally and that it was not 'summer' it could not be turned down. Far too hot for sleeping. If we left the windows open it was a noisy street.

2026-04-22 via Nuitee
J
Jeanniere solo_traveller fr
5
Pros:

Très bon buffet
Superbe vue sur mer

Cons:

Salle de bain inappropriée
Qu'une baignoire bien glissante,un mitigeur qui fonctionne très mal. Pas de tablette ou autre pour déposer votre vanity
Et cette odeur nauséabonde présente le matin

2026-04-21 via Nuitee
C
cedric solo_traveller fr
10
Pros:

La chambre étais magnifique avec la vue sur la mer couché sur le lit 😍

Cons:

Rien , tout étais parfait

2026-04-20 via Nuitee
G
gabriel couple fr
10
2026-04-20 via Nuitee
L
Luis couple es
8
2026-04-20 via Nuitee
P
Patricia couple fr
10
2026-04-19 via Nuitee