Hampton Inn Wichita Falls-Sikes Senter Mall

Hotels
•
Hampton Inn
7.1 (219 reviews)
4217 Kemp Boulevard , Wichita Falls , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good breakfast with variety
Friendly/exceptional staff (several mentions)
Comfortable beds
Spacious rooms
Convenient location near shops and restaurants
Some guests reported rooms were clean
Cons:
Ice machines frequently out of order
Pool closed/under maintenance or inoperable
Issues with in-room appliances (fridge, occasional A/C failure)
Perceived poor upkeep and aging facility
Strong cleaning-chemical smell reported
A few reports of rude staff interactions

Categories

Cleanliness
5.5
Multiple guests reported a strong cleaning-chemical smell, 'old' facility odor, and complaints about upkeep; while some rooms noted cleanliness, overall sentiment on upkeep and smells is negative.
Service
8.2
Service is generally praised (several mentions of friendly and exceptional staff, individual staff called out by name), though a few reports of rude encounters lower the score slightly.
Location
8
Several guests commented the hotel is well located — close to retail and dining — and described location positively.
Room Quality
7.5
Beds and room size were praised (comfortable beds, spacious rooms), but room equipment issues (non-working refrigerator, occasional A/C failure) lower the rating from excellent.
Amenities
5
Significant amenity issues reported: multiple ice machines out of order, pool closed/under maintenance or inoperable, and broken in-room appliances reduce this score.
Value for Money
6.5
Mixed value perception: one guest explicitly said price was a bit high; overall comfort and breakfast add value but upkeep and amenity failures weaken perceived value.
Food and Beverage
8
Breakfast consistently receives positive remarks (good variety, staff adjusted breakfast hours for event guests); some disappointment with limited happy hour offerings.
Overall Experience
8.1
Overall stays are generally positive (comfortable beds, friendly staff, good breakfast), but repeated amenity failures and upkeep/cleanliness issues create a mixed but still favorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location and Amenities

Located just 4 blocks from Midwestern State University and close to Sheppard Air Force Base, the Hampton Inn Wichita Falls-Sikes Senter Mall offers a prime location for visitors. Enjoy a complimentary breakfast and stay connected with free high-speed internet access during your stay.

Comfortable Rooms with Essential Features

Relax in well-equipped guest rooms featuring a coffee maker, microwave, and refrigerator. Stay entertained with cable TV and be productive at the work desk provided in each spacious room.

On-Site Fitness and Relaxation Options

Take advantage of the fitness room and heated indoor pool during your stay. Additionally, benefit from luggage storage and laundry facilities offered by the hotel.

Book your stay now at Hampton Inn Wichita Falls-Sikes Senter Mall for a convenient and comfortable lodging experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SPS

Location

Guest Reviews

7.1
Based on 219 reviews
Cleanliness: 5.5
Service: 8.2
Location: 8
Room Quality: 7.5
Amenities: 5
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8.1
L
Larry • couple • us
10
Prefect
2026-09-19 • via Nuitee
D
Dixie • solo_traveller • us
9
Pros:

Breakfast was good and had variety.

Cons:

The refrigerator in my room did not work. The ice machines were broken, however, ice was provided.

2026-09-08 • via Nuitee
D
Deborah • couple • us
7
Clean room. No frills
Pros:

It was clean

Cons:

It was dates

2026-09-07 • via Nuitee
J
Juanester • solo_traveller • us
10
2026-08-31 • via Nuitee
M
Michael • solo_traveller • us
7
If I need a three night stay again for next year's race, I will likely return.
Pros:

The beds were comfortable, the rooms were spacious, and the staff was exceptional. They also opened breakfast early as there were several guests in town for a large bike race (including me).

Cons:

The ice machines were broken (in TEXAS in AUGUST), and the pool was not operable.

2026-08-31 • via Nuitee
F
Fabian • couple • us
9
It was a good stay.
Pros:

It close to retail stores and places to eat.

Cons:

The ice machines on upper floors were not working.

2026-08-30 • via Nuitee
L
Linda • couple • us
9
It was great 👍
Pros:

The staff was great. Breakfast was great

2026-08-15 • via Nuitee
S
shawnoY8578ZO • Couples • Albuquerque, New Mexico
2
Poor upkeep
Pros:

Staff was nice but worst upkeep of a Hampton I have ever stayed. I have always picked Hamptons because of an expectation of quality. I need to find a new go to hotel. Hotel also had a strong cleaning chemical smell. Very disappointed

2026-08-14 • via Tripadvisor
T
Thomas • couple • us
9
2026-07-24 • via Nuitee
T
Terri • family_with_children • us
5
Disappointed in the upkeep of the hotel. Needs updating.
Pros:

Staff was very friendly. Happy hour said they offered wine and beer. Only wine was served and only one kind. I’ve machine on my floor was out of service.

2026-07-21 • via Nuitee
5
5lannam • Couples
4
rude staff
Pros:

staff was pretty rude their replacing the floor and they told me if i walk through the back the would call the cops… asked me if i had my key card? i did. there was no note on the very back door.

2026-07-14 • via Tripadvisor
V
Vanya • family_with_children • us
1
Cons:

The air conditioning didn’t work in our room and it was very hard to sleep. Very disappointed. Shame on you Hampton.

2026-06-22 • via Nuitee
C
carrie • solo_traveller • us
8
Good
Pros:

Breakfast

Cons:

Facility had a old smell

2026-06-11 • via Nuitee
R
Runndie • solo_traveller • us
10
Pros:

Very friendly staff. Troyce is truly a people person and Mark was exceptional!!!!

Cons:

Sadly the pool being closed.

2026-06-11 • via Nuitee
B
Betine • family_with_children • br
8
Boa opção em Wichita Falls.
Pros:

O café da manhã é bom. A localização é muito boa. Funcionários prestativos.

Cons:

O valor é um pouco alto.

2026-06-08 • via Nuitee
K
keri stewart • solo_traveller • us
1
VERY UNHAPPY
Pros:

The bed and pillows were amazing.

Cons:

The pool was closed for maintenance would of been nice to know before booking cuz would of never booked..that was the reason I booked, the ice machine on our floor was out of order.

2026-05-24 • via Nuitee
L
Lucas • solo_traveller • de
3
2026-05-17 • via Nuitee
R
Royce • couple • us
9
All went well. Thanks‼️
Pros:

Staff was excellent, they took care of my needs with ease.

Cons:

The pool was being repaired so I was not able to use it. Maybe it will be ready to go my next visit in July.

2026-05-04 • via Nuitee
G
Griffin • solo_traveller • us
10
Overnight stay
Pros:

Everything

2026-05-01 • via Nuitee
H
Hanson • family_with_children • us
10
2026-04-25 • via Nuitee