The Spring House Hotel Rome Vatican, Tapestry Collection Hilton

Hotels
•
Tapestry Collection
8.8 (981 reviews)
Via Mocenigo 7 , Rome , IT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near the Vatican
Friendly/helpful staff (mentions of Martha and superb front desk)
Very clean rooms
Spacious and comfortable rooms
Great breakfast
Quiet and safe hotel
Modern/new property
Cons:
High rate without breakfast in some bookings
Unexpected service charge/tip on the bill
Occasional rude or unhelpful staff reported
Surrounding area described as dirty/unsettling
Restaurant/service issues
Some reports of limited amenities

Categories

Cleanliness
9.2
Consistently described as very clean or 'sooooo clean' in multiple reviews (propreté, todo limpio); housekeeping praised.
Service
8.7
Mostly praised — friendly and helpful staff cited repeatedly (mentions of Martha and superb front desk ladies), but a few reports of rude or curt staff and mixed experiences.
Location
9
Exceptional proximity to the Vatican (many notes: 'right next to', '3 minutes a pie'), ideal for museum visits; a few reviews note the immediate area is dirty/unsettling or farther from other attractions.
Room Quality
9.2
Rooms are described as spacious, comfortable and high quality (two-level room, grandes habitaciones); one AC incident occurred but was handled well.
Amenities
8.4
Breakfast and bar receive positive mentions; some guests noted limited restaurant options and at least one complaint about missing basic amenities.
Value for Money
8.1
Mixed value: several guests felt the hotel was worthwhile, but complaints include a high rate that doesn't include breakfast and an unexpected service charge on the bill.
Food and Beverage
9
Breakfast repeatedly described as 'amazing' or very good; isolated criticism of the restaurant service.
Overall Experience
8.8
Overall very positive across reviews — strong location for the Vatican, clean rooms and helpful staff, tempered by occasional service issues and neighborhood concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Accommodation

The Best Western Plus Hotel Spring House offers elegant rooms with modern amenities such as air conditioning, satellite TV, and free Wi-Fi. Each room features parquet floors and a complimentary minibar stocked with mineral water.

Convenient Location

Situated just outside the Vatican walls, the hotel is a short walk from the Cipro-Musei Vaticani Metro Station, providing easy access to explore the city. Additionally, being only 3 minutes away from the Vatican Museums allows guests to immerse themselves in the rich history and culture of the area.

Exceptional Services

Guests can enjoy a complimentary sauna, relaxation, and fitness area, along with a generous American buffet breakfast. The multilingual staff are available 24/7 to assist with any travel needs, ensuring a comfortable and memorable stay.

Book your stay at Best Western Plus Hotel Spring House for a luxurious and convenient experience.

Important information:

When booking a stay of 7 nights or more, different payment/cancellation policies will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.8
Based on 981 reviews
Cleanliness: 9.2
Service: 8.7
Location: 9
Room Quality: 9.2
Amenities: 8.4
Value for Money: 8.1
Food and Beverage: 9
Overall Experience: 8.8
S
Soto • family_with_children • co
8
Pros:

Situación, cercanía a los museos del Vaticano, disponibilidad de transporte público a unos pasos

Cons:

Tarifa alta para no incluir desayuno

2026-10-31 • via Nuitee
A
Anders • family_with_children • se
9
2026-10-30 • via Nuitee
E
Emisney • couple • us
10
Very nice hotel
Pros:

We love everything
Near to vatican (location) cleanees

2026-10-28 • via Nuitee
J
Jhoan • couple • us
10
2026-10-28 • via Nuitee
B
Bogdan • extended_group • fr
9
Pros:

Hotel avec design soigné, très proche du Vatican 3 minutes à pied, grandes chambres, propreté et services exceptionnels !

2026-10-24 • via Nuitee
B
Barbara • couple • it
10
Pros:

Todo Excelente

Cons:

Nada no me gustó

2026-10-22 • via Nuitee
A
Antonino • extended_group • it
10
2026-10-18 • via Nuitee
T
Theresa • extended_group • us
10
perfect
Pros:

The location was perfect right next to the Vatican and the staff was very helpful

2026-09-18 • via Nuitee
P
Patricio • family_with_children • mx
10
Hotel cerca del Museo Vaticano
Pros:

Muy bien ubicado, el personal amable, el hotel está nuevo realmente, muy cómodo a unos metros del museo Vaticano
Muy buena opción de hotel en Roma

2026-09-12 • via Nuitee
S
Sylvia • couple • de
9
2026-09-08 • via Nuitee
M
Margaret • couple • us
8
2026-09-07 • via Nuitee
L
Luke • solo_traveller • ee
9
2026-09-05 • via Nuitee
B
Bruna • extended_group • br
10
2026-09-04 • via Nuitee
C
Carolina • extended_group • cr
10
2026-09-02 • via Nuitee
G
Gareth • couple • gb
9
Pros:

Friendly staff, quiet, central location

2026-08-30 • via Nuitee
G
Gareth • solo_traveller • gb
9
So relaxing
Pros:

Great location, quality rooms, quiet

2026-08-30 • via Nuitee
D
Danielle • couple • au
8
2026-08-29 • via Nuitee
F
fayaz • extended_group • gb
9
2026-08-28 • via Nuitee
E
Eszter • family_with_children • hu
8
Pros:

Nagyon jó környéken van, tiszta, kedvesek és segítőkészek. Szuper a reggeli.

Cons:

A számlán automatán szerepel a költségeken felül szervízdíj a személyzetnek, ami nem gond, mert kedvesek voltak, csak váratlan és meglepő az adókon túl egy szálloda esetében.

2026-08-26 • via Nuitee
D
Daniel • couple • pl
10
Pros:

Wszystko super, szczególne podziękowania dla Pani Marty z recepcji :)

2026-08-26 • via Nuitee