Dunhill Hotel

Hotels
8.6 (235 reviews)
237 North Tryon Street , Charlotte , us

Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable bed
Delicious food
Cons:
Noise disturbances
Cleanliness issues

Categories

Cleanliness
6.93
There was dried blood on the bathroom wall and cleaning staff was inadequate.
Service
9.4
Staff went out of their way to assist and were generally friendly.
Location
7.94
Close to restaurants, but the neighborhood has issues with noise and safety.
Room Quality
8.39
Rooms were generally clean and comfortable but had no mini fridge or microwave.
Amenities
8.92
Basic amenities available, but some guests reported lacking items such as coffee pods.
Value for Money
8.88
Standard quality for this hotel tier, but some complaints about pricing versus amenities.
Food and Beverage
9.43
Food at the Asbury was great and breakfast was delicious.
Overall Experience
8.9
Guests had a generally positive experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:34

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodations
Step back in time with our elegantly decorated rooms featuring 18th-century European furnishings and plush bathrobes for your ultimate comfort.

Dining and Entertainment
Indulge in Southern cuisine at The Asbury, unwind with live music at The Lounge, and join our weekly Wine Social. A culinary experience awaits you.

Experience the perfect blend of history and modernity at Dunhill Hotel. Book now to enjoy our central location and exceptional amenities!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 23 per day.

Location

Guest Reviews

8.6
Based on 235 reviews
Cleanliness: 6.93
Service: 9.4
Location: 7.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 8.9
M
Maria couple us
10
Excellent
Pros:

Location and jacuzzi tub

Cons:

No ice machine

2026-01-19 via Nuitee
S
Sarah couple us
2
Pros:

The front desk staff was friendly. Complimentary beverages in the lobby.

Cons:

Had our car broken into while it was parked overnight at the garage that the hotel is contracted with. Over a $100 worth of belongings stolen. I called the hotel and was provided the garage’s phone number and no further assistance.

Bad neighborhood at night. Lots of intoxicated individuals and aggressive homeless people surrounding the building. No mini fridge or microwave in the rooms, despite paying $250 a night.
Cleaning staff was inadequate. There was what appeared to be dried blood on our bathroom wall.

2026-01-19 via Nuitee
K
Kay Ann family_with_children us
8
Pros:

Location

Cons:

The noise on the road.

2026-01-17 via Nuitee
L
Lixi couple us
9
2026-01-08 via Nuitee
M
Michelle couple us
7
Beautifully decorated
Pros:

Bed was comfortable. Shower pressure was amazing and hot hot water

Cons:

I asked for coffee pods at front desk and they said they have no more coffee. My room was near the road and they were drag racing all night til 3am. Loud crowd was arguing in the hall and shouting at 4am, very rude.

2025-12-14 via Nuitee
J
Jamie family_with_children us
10
2025-12-06 via Nuitee
C
Cynthia couple us
7
Pros:

Lots of ambience and comfortable accommodations. Close to lots of restaurants and bars.

Cons:

Very noisy on Saturday night.

2025-11-18 via Nuitee
S
Sherry family_with_children us
10
Pros:

Everything including staff

2025-11-16 via Nuitee
W
Winters solo_traveller us
1
2025-11-02 via Nuitee
K
kathleen couple us
10
Wonderful Hotel!
Pros:

The staff, went out of their way to assist us with our reservation. Sole and Sylvester took good care of us. Hotel was beautiful and restaurant was great!

Cons:

I didn’t like the fact Booking.com did NOT process our CONFIRMED reservation!

2025-10-28 via Nuitee
J
Joann extended_group au
10
Pros:

The room was spacious and clean!

2025-10-26 via Nuitee
L
Lynn family_with_children us
10
Great trip!
Pros:

Great staff, room, parking, and location. Will stay again!

2025-10-21 via Nuitee
J
Joseph
2
Pros:

After a very long day flying from Mexico my tv did not work. So I tried to call front desk and phone doesn't work. I go down to desk 2x. Nobody there. Third time a charm and gave him remote to fix while I had a late night bite. Go straight to my room only to find one side with a large blood stain Fromm a woman's period. Can't call down so I slept on coach. Told the gentleman at front desk my issues upon checkout. He offered me no remediation or suggestions how I can be compensated. However your general manager was a charming and gracious individual who opened the bar so I could have a cocktail. I did not express any of my frustrations to him. This is not acceptable behavior in a fine hotel. Do you agree?

2025-10-09 via Nuitee
M
Melissa
10
Pros:

So much history and beautiful old-world charm

2025-10-07 via Nuitee
J
Justin
10
Pros:

Parking was convenient, room was very clean and staff was very helpful

2025-10-06 via Nuitee
S
Sara
10
Pros:

Perfect location — easy to get to Uptown venues and restaurants. Quiet, clean and comfortable.

2025-10-05 via Nuitee
S
Shanon
10
Pros:

We enjoy staying at this hotel. Easy walk to restaurants and BOA Stadium. Sirens around town can be easily heard through the night.

2025-09-23 via Nuitee
S
SUSAN
2
Pros:

The hotel was closed due to a water issue. No one from Travelocity contacted me to let me know. The person who answered the phone at the Dunhill directed me to an alternative 1/2 mile away. Terrible service from Travelocity!

2025-09-16 via Nuitee
M
Monica
8
Great location
Pros:

Great and comfortable stay. As expected for the location the room was not especially sizable but worked just fine for our small family of 3.

2025-08-27 via Nuitee
F
Forest
10
Pros:

Great stay!

2025-08-24 via Nuitee