Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Service responsiveness concerns

Categories

Cleanliness
8.41
Some guests noted cleanliness issues, particularly with room and bathroom conditions.
Service
8.98
Service is generally praised for being friendly and professional, with notable mentions of helpful staff.
Location
9.12
The location is frequently highlighted as superb and convenient.
Room Quality
8.47
Rooms are described as well-appointed but occasionally small; some comfort issues noted.
Amenities
8.6
Amenities are generally sufficient but had some criticisms such as lack of hair conditioner and safety instructions.
Value for Money
8.66
Most reviews suggest good value, although some experiences hinted at shortcomings affecting overall value perception.
Food and Beverage
8.61
Food quality rated positively; breakfast and dining options are appreciated but limited during peak times.
Overall Experience
8.78
Overall positive experiences shared, despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:14

Property Description

Luxurious Accommodation
Experience elegance and comfort at Kastens Hotel Luisenhof Superior, with beautifully designed rooms and modern amenities including free WiFi and flat-screen TVs.

Wellness and Dining
Indulge in relaxation at the spa and gym facilities, followed by a rejuvenating sauna session. Treat your taste buds at "MARY's Restaurant" with exquisite dishes and fine wines, or unwind at the hotel bar with a cocktail.

Convenient Location
Situated just steps away from Hanover State Opera House and with easy access to Hannover Messe Exhibition Grounds, our hotel is the perfect choice for both leisure and business travelers.

Book now for a memorable stay at Kastens Hotel Luisenhof Superior!

Important information:

Please also note that extra beds cannot be accommodated in all categories and require prior approval from the property. Contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 16 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1791 reviews
Cleanliness: 8.41
Service: 8.98
Location: 9.12
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.66
Food and Beverage: 8.61
Overall Experience: 8.78
R
Reents extended_group de
9
2026-02-10 via Nuitee
H
Hans-Reinhard couple de
10
Jederzeit gerne wieder !!!
Pros:

Extrem freundliches und hilfsbereites Personal,
Lage, Ausstattung des Zimmers, Hervorragendes Frühstücksbuffet
nette kleine Bar

Cons:

kein Aufzug direkt in die Tiefgarage
Zugang nur über separate Treppe

2026-02-09 via Nuitee
G
Gabriele couple de
9
Schöner Kurztrip in Hannover
Pros:

Die Lage ist perfekt.

Cons:

Die Lobby ist klein und nicht modern

2026-02-08 via Nuitee
J
Jesper family_with_children dk
10
2026-02-08 via Nuitee
O
Omar solo_traveller ly
9
2026-01-31 via Nuitee
B
Beate couple de
7
Es war schön, aber wir hatten uns für ein 5* Hotel mehr erwartet.
Pros:

Die Lage ist hervorragend, Frühstück hatten wir nicht. Die Bar ist etwas knapp bemessen.

Cons:

Der Spa Bereich ist sehr übersichtlich. Es gab keine Kaffeemaschine und kaum Teeauswahl. Löslicher Kaffee ist heute nicht mehr angemessen für ein 5* Hotel.

2026-01-30 via Nuitee
M
Michael solo_traveller de
9
I will be back soon!
Pros:

Very nice and helpful staff! Got access to the sauna also later in the evening. Bar has nice drinks and great food. Room was very clean comfy.

2026-01-28 via Nuitee
A
Abdel Hakim solo_traveller de
9
2026-01-28 via Nuitee
E
Erika solo_traveller de
8
Wie immer erstklassig!
2026-01-27 via Nuitee
V
Viktoria couple de
9
2026-01-26 via Nuitee
Y
Yonca solo_traveller de
9
Pros:

Ja

2026-01-26 via Nuitee
Y
Yonne couple nl
9
Bijzonder gunstig gelegen, mooi, fijn en gastvrij hotel
Pros:

Allereerst: het hotel heeft uiterst vriendelijk personeel, is zeer klantgericht! Ook de bar heeft een zeer vriendelijke, kundige bemanning.
Verder is de locatie heel gunstig, het hotel smaakvol en worden de kamers bijzonder goed schoongemaakt.

Cons:

N.v.t.

2026-01-25 via Nuitee
G
Garrelt couple de
9
2026-01-23 via Nuitee
J
Jochen couple de
8
Sehr edles und zentrales Hotel mit tollem Personal, aber einer fast nicht existierenden Tür zum Bad
Pros:

Sehr freundliches Personal, schöne Zimmer, tolle Lage und ein exklusives Frühstück.

Cons:

Was überhaupt nicht geht, ist diese Glas-Schiebetür zum Bad. Diese dient weder als Geräusch-, noch als Geruchsschutz und ich verstehe nicht, wie man trotz dieser fast durchsichtigen Tür 5 Sterne bekommen kann. Das ist für mich ein Grund, kein Zimmer mehr dort zu buchen

Und beim Frühstück das Teewasser mit einem großen Majonaise-Plastikeimer aufzufüllen geht auch nicht. Fühlt sich nicht wirklich hygienisch an.

2026-01-22 via Nuitee
Y
YOHANN solo_traveller fr
10
2026-01-22 via Nuitee
K
Kitty Doris family_with_children de
7
2026-01-22 via Nuitee
R
ROSSANA couple it
10
Ottimo soggiorno
2026-01-21 via Nuitee
E
Emmanuel family_with_children de
10
Pros:

The place is nice and clean. The staff are very nice and welcoming.

2026-01-21 via Nuitee
C
Cihan couple de
10
2026-01-20 via Nuitee
K
Karsten couple de
8
2026-01-20 via Nuitee