L'Impérial Palace

Hotels
•
Independent
Allée de L'Impérial, Annecy, Haute-Savoie, 74000 , Annecy , FR
33-4-50093000

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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Downhill skiing nearby
Cross-country skiing nearby
Breakfast available (surcharge)
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Beautiful views
Cons:
Issues with cleanliness
Food not worth price

Categories

Cleanliness
8.45
General positive mentions but some concerns about safety (glass piece).
Service
9.65
Staff were noted as polite and accommodating, exemplified by the complimentary breakfast after an incident.
Location
9.95
Multiple reviews praised the wonderful location near the lake and old town.
Room Quality
8.45
Generally good but some complaints about balcony specifications.
Amenities
8.65
Spa and restaurant are positively noted, but some guests were not fully satisfied with food.
Value for Money
8.95
Considered high but some guests felt it may not match perceived quality.
Food and Beverage
8.45
Food was mentioned as overpriced and not excellent.
Overall Experience
9.45
Guests expressed a very positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:08

Property Description

Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the full-service spa at our Edwardian hotel.

Exciting Entertainment Options
Try your luck at the casino or unwind in the health club and sauna.

Gourmet Dining and Convenience
Enjoy French cuisine at our on-site restaurant, room service, a coffee shop, and a bar/lounge for a variety of dining options.

To book your stay at L'Impérial Palace and experience all these amenities and more, visit our website or call us today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

Cleanliness: 8.45
Service: 9.65
Location: 9.95
Room Quality: 8.45
Amenities: 8.65
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
D
Darren
8
Great location but needs work
Pros:

Wonderful location in Annecy but in serious need of an upgrade. The pool and some parts of the hotel looked slightly better but really not meeting the mark of modern classic feel hotels. Balcony was a. Ice touch but was unfurnished which was odd and the in room tea/coffee options werent great either. If it wasnt for the location and parking we would not come back.

2025-09-17 • via Nuitee
L
lorna • partner
10
Pros:

Really enjoyed our stay here, beautiful hotel. We were given an upgrade and had a bottle of champagne in our room to celebrate our special occasion. Staff were all so nice. Perfect spot on Lake Annecy. Will definitely be back

2025-09-16 • via Nuitee
A
Amy • friends
10
Pros:

Amazing view with lake view room! Quiet. Wonderfully relaxing spa. Nice restaurant with outdoor seating. Comfortable bed in really well situated room. The staff were polite and efficient.

2025-09-11 • via Nuitee
K
Krishna Venugopal • family
10
Pros:

great hotel my only issue was they had a glass piece which hurt my wife feet but they apologized and applied medication for her and gave us free breakfast in the morning but still glass piece is careless

2025-09-10 • via Nuitee
C
Cara
10
Wonderful place to stay
Pros:

We stayed 4 nights here as a family of 4- it was exceptional. Service and attention to detail was excellent, we loved it. Location is great, room was massive. Loved every minute of our time here :)

2025-09-04 • via Nuitee
M
Martin S • partner
10
Pros:

A stunning hotel with a fantastic view of lake Annecy and the surrounding mountains. Lovely spa too.

2025-09-04 • via Nuitee
A
aline
10
Pros:

Stunning

2025-08-13 • via Nuitee
G
Gary
10
Pros:

Great location. Valet parking

2025-08-08 • via Nuitee
D
David • family
10
Pros:

Wonderful location on the shore of the lake. Short walk to old town and neighborhood bars and restaurants. We rented the ebikes 3 times for a trip around the lake.

2025-07-25 • via Nuitee
S
Sima • partner
10
Pros:

Five Star hotel and service. We stayed for our anniversary and the hotel was incredibly generous with their welcome gift. The view from the room was simply gorgeous. I can't wait to come back to this hotel and would highly recommend it for the most romantic getaway.

2025-07-25 • via Nuitee
A
April • family
10
Pros:

Our room was great. The welcome treats were unexpected and such a nice surprise. Great location!

2025-07-19 • via Nuitee
K
Kaylene • partner
10
Pros:

There was a beautiful view of the lake and we enjoyed walking along the shoreline which was so accessible from the hotel

2025-07-19 • via Nuitee
P
Peter • family
8
Pros:

Really enjoyed our stay, The hotel was wonderful, area perfect, facilities and local amenities very good.
My only complaint would be that i paid a lot to stay here for a week, paid for a balcony and got a Juliet windows, which wasn't even big enough for us both to sit at and view the lake. We should have complained, but were out more than in.

2025-07-19 • via Nuitee
H
Helen
10
Pros:

Excellent check in, very professional staff, loved the little extras like the turn down service and bottles of water every day, secure parking, quality meals. We had a fabulous stay - thank you to everyone.

2025-07-18 • via Nuitee
M
Maria
10
Pros:

Great hotel in front of the lake.

2025-07-17 • via Nuitee
C
Camila
8
Pros:

The hotel is located in front of the lake, close to everything, very beautiful building. The room had a nice view, clean and spacious. I just didn’t like the food from the restaurant. Overpriced and not excellent.

2025-07-14 • via Nuitee
R
Reinaldo • family
10
Pros:

Everything was magical.

2025-07-13 • via Nuitee
C
Celenia
10
Pros:

Thoroughly enjoyed our stay at this property, even got to meet the general manager and the concierge staff were amazing, arranged all of our tours for us and showed us around and how to get to old town which was so memorable stopped by there for lunch breakfast and dinner every day Very memorable trip

2025-07-13 • via Nuitee
T
Thomas • partner
10
Pros:

Fantastic view of the lake.

2025-07-07 • via Nuitee
M
Matt
10
Annency Summer Getaway
Pros:

Great hotel overall clean and amazing views of the lake staff was friendly and grounds were fantastic.

2025-07-04 • via Nuitee