THE ZULEY HERITAGE HOTEL

Hotels
7.8 (1296 reviews)
1 Persiaran Putra Timur THE ZULEY HERITAGE HOTEL , Kuala Perlis , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Charming hotel
Helpful staff
Great location
Affordable price
Cons:
Cleanliness issues
Limited nearby dining options
Old facilities

Categories

Cleanliness
7.01
Several comments noted cleanliness issues, such as 'the toilet smells' and 'facility run down.'
Service
8.48
Multiple reviews praised the friendly and helpful staff.
Location
8.52
Guests appreciated the proximity to the jetty and convenience of nearby transportation.
Room Quality
7.47
Some reviews mentioned that the rooms looked old or had issues, but overall were clean.
Amenities
7.5
Amenities such as a refrigerator and clean conditions were mentioned, though some felt it was dated.
Value for Money
8.46
Guests felt satisfied with the price relative to the quality and services provided.
Food and Beverage
7.01
Limited dining options nearby were noted, impacting the score.
Overall Experience
7.98
Overall satisfaction reported, but cleanliness issues slightly lowered the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:25

Property Description

Modern Rooms with Air Conditioning
Experience comfort in our rooms with air conditioning, private bathrooms, and free WiFi to stay connected during your stay.

Convenient Amenities
Enjoy our 24-hour front desk and room service for a hassle-free experience. Our attentive staff is always ready to assist you.

Close to Sultan Abdul Halim Airport
Located just 54 km away, our hotel offers easy access for travelers. Book your stay at THE ZULEY HERITAGE HOTEL for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 1296 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 7.98
F
FAZLINA • solo_traveller • my
9
2026-08-21 • via Nuitee
A
Ashraf • couple • my
10
Pros:

gadis reception comel..huhuhu

2026-08-20 • via Nuitee
M
MOHD ISMAIL PATHIBAN • couple • my
10
Pros:

Bilik sangat selesa bersih, staf yang ramah..tempat pun dekat dengan kedai2 makan..dekat dengan jeti

Cons:

No

2026-08-18 • via Nuitee
N
Norsalfarina • extended_group • my
9
Cons:

toilet bowl kotor, ada stain tempat tersorok sikit

2026-08-17 • via Nuitee
P
Professor Dr Kalthom • couple • my
8
Pros:

staff and location

Cons:

Nil

2026-08-16 • via Nuitee
A
Anis • couple • my
8
2026-08-16 • via Nuitee
H
Hari • family_with_children • gb
1
Would not even stay for 1 day.
Pros:

Other than friendly staff, close to jetty and able leave the car for parked for 3 days, nothing! The room is facilitated with air cond but that’s the best I could give. Staff was very friendly and accommodating.

Cons:

Omg, where to start? It’s horrible, so outdated and not comfortable at all and I’m glad we only stayed for one night. The first room they gave us had a bad odour and cockroaches running in bathroom, I asked to change. Second room they gave us was slightly better but still had some odour. Carpet was so outdated we weren’t sure if we should walk barefoot or would be bitten by insects. My kids noticed ants running on the wall and the bed was close. The property hasn’t been maintained, probably some basic level cleanliness but that’s about it. Showers are broken/not functioning properly - and when you see conditions like this, you question if their towels and bedsheets are cleaned properly. It was so late, i had no time to book another place. I do think for the price you pay this is what you would get, but I also expected a 6/10 not 1/10.

2026-08-16 • via Nuitee
L
Liz Samsir • couple • my
7
2026-08-14 • via Nuitee
R
Reeya • solo_traveller • my
9
2026-08-11 • via Nuitee
J
Jeyanthy • extended_group • my
5
Overall was ok just the toilet not satisfied
Pros:

The bed n pillow was very confortable

Cons:

The toilet was not good. Flush doest work … used the dustbin to pour water.

2026-08-11 • via Nuitee
C
Ck • couple • my
8
2026-08-10 • via Nuitee
C
Ck • couple • my
8
2026-08-10 • via Nuitee
J
Julia • family_with_children • de
8
Gut
Pros:

Lage direkt am Hafen. Bester Ausgangspunkt für die frühe Fähre.
Freundlicher und hilfsbereiter Staff!

Cons:

Bettlaken hatten ein paar Flecken.

2026-08-09 • via Nuitee
N
Nuri • solo_traveller • my
5
Pros:

Only location was good coz very near to ferry terminal

2026-08-07 • via Nuitee
M
Muhammad Hakimi • couple • my
8
2026-08-05 • via Nuitee
M
Malika • family_with_children • fr
5
Pros:

L’emplacement

Cons:

Équipements

2026-08-05 • via Nuitee
W
WIOLETTA • family_with_children • fr
7
Pour une nuit ça va
Pros:

Le prix, le personnel, proximité avec le ferry

Cons:

La salle de bain était vétuste

2026-08-03 • via Nuitee
K
Kamaruddin • solo_traveller • my
2
Just to find a place to crash before go to langkawi
Pros:

Please renovate the room.

Cons:

The room is so basic

2026-08-03 • via Nuitee
R
rosnawati • solo_traveller • my
7
2026-07-25 • via Nuitee
M
mohammed Rafik • solo_traveller • my
8
2026-07-25 • via Nuitee