Quality Inn & Suites Ruther Glen

The hotel looked like it was being renovated and they weren’t doing a very professional job. The hotel clerk was very nice would rate a 2 because of the property. Would have gone elsewhere if not for the late hour

Room smelled , only Roku TV , continental breakfast inedible,

Very bad not sure on the outside dirty room had roaches in it and sheets was dirty

Clean up

Air conditioning

Would never come within 100 miles of this place again. After checking in we witnessed a drug deal in the parking lot. Entered the door to the hallway of where our room was to be greeted by a dog barking. Upon entering our room, we found it was dirty, sheets were ripped, shower curtain was close to falling off and a cockroach on the wall across from the bed. We couldn’t get out of there fast enough.

Not clean

This hotel was dirty and old . The tub was yellow , there was a hole in the Ceiling. Under the toilet was not clean properly. Online it says that this hotel has a pool, which it didn’t . That’s false advertising. We were very unhappy at this location .

This hotel was dirty and unsanitary and inhabitual to sustain. When I first was welcome and I say that word vaguely I was surprised to be opened with a used room. Towels everywhere. Bed not made. But the bathroom was the worst part. (Pictures inserted below) after going to buddy in front desk he gave new room with better conditions but even worse circumstances. After gettting our room me and my boyfriend were laying down sleeping fully revealed and someone so happens to OPEN OUR HOTEL ROOM. I HAVE NEVER HAD NO EXPERIENCE LIKE THAT BEFORE SOMEONE WALKING INTO MY HOTEL. so after that the guy left and we resumed our stay. The very next day THE EXACT SAME THING HAPPENS EXCEPT THIS TIME ITS A FAMILY.

Roaches

Disgusting dirty Hotel with bed bugs water leaking in the ceiling mold in the bathrooms. Did not stay more then 5 minutes
Got a refund and ran fast.
Do not go !!!!!!!!!

Do not stay here! Do not eat here! If you care about your family and friends, do not stay here! Door locks, phones didn't work. The dirty mop water smell, pee on the toilets and absolutely disgusting bathrooms were a giant let down. We payed ahead of time but left early due to fear of contracting a communicable disease. The bugs had taken over the phone so we couldn't ask for a refund.

👎

The room was disgusting. The tv did not work the shower faucet was falling off the wall. It smelled like weed and must. There was feces on the bathroom wall.

Don’t waste your money with this hotel bed bugs roaches weed smell horrible breakfast won’t book again

Nothing

When we entered our first room, there was stains in the carpet, on the walls, and all over the bedding. We purchased sleeping bags to try to muster through the first night, but ended up switching rooms. This second room had multiple cockroaches, black mold in the air vents and on the shower curtains, and what made us finally leave our stay early was a mouse crawling along the wall. We were trying to be tolerant, but couldn’t stay any longer.

The place was clean. It smelled good. The customer service was amazing. The owner was great very well.

I'm someone who doesn't mind lower end cheap lodging when on the road solo for business. But I've never left a hotel before to stay somewhere else... until this place. It is in absolutely deplorable condition. The back doors have keycard access but do not shut properly, preventing locking & security... the hallways felt like an inner city project - Paint is coming off the doors and walls, and it was hot and humid throughout the hallways. It's obvious that multiple families live in the back hallways as well - kids (with names on room doors like you'd see on a child's bedroom) running around the hallways yelling and playing. Upon entering the room, the smell of mold hit you like a brick - the AC had not been running, but the floors were slippery and wet with condensation from the humidity. Minor annoyances, such as a completely non-functional TV and incredibly dirty bathroom vents, were amplified by the complete misrepresentation online of the condition of this place. While most of the photos in the listing are clearly from this hotel from a long time ago, some also are obviously not from this hotel either (Not that this was a shock, as clearly there's no beach nearby this interstate exit location). I try to be reasonable with my expectations, but this place should be condemned. 100% unacceptable.

This property should be condemned and torn down or totally renovated. Broken windows, broken outside doors. No Air conditioning. Rooms were smelly, dirty. I did not stay 5 minutes in that place.. left immediately