Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and spacious rooms
Cons:
Poor sound insulation
Limited food options
Some amenities over-priced

Categories

Cleanliness
8.69
The cleanliness is addressed positively in multiple reviews, indicating it meets expectations.
Service
8.97
Several reviews highlight the friendly and helpful staff, contributing positively to the service rating.
Location
8.9
The location is frequently praised, especially regarding accessibility and proximity to transport.
Room Quality
8.55
Rooms are generally considered spacious and comfortable, with some minor negatives noted.
Amenities
8.49
Amenities are seen as strong, yet there are comments suggesting improvements, particularly in spa services.
Value for Money
8.34
Value perceived positively but some guests wished for better pricing on certain services.
Food and Beverage
8.09
Food options received mixed reviews, with some negative remarks about breakfast options.
Overall Experience
8.76
Overall, guests report a satisfactory experience, indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:29

Property Description

Luxurious Dining Experience

With 13 restaurants, cafes, and bars on the premises, Kobe Portopia Hotel offers a diverse culinary adventure for every palate. From Japanese delicacies to French delights, guests can indulge in a wide array of cuisines without leaving the hotel.

Premium Amenities

Guests can enjoy a range of facilities including an indoor pool, fitness centre, and tennis court. The 24-hour front desk, concierge service, and luggage storage ensure a seamless stay. Free WiFi and a complimentary shuttle service from key stations add to the convenience.

Prime Location

Situated just a 5-minute walk from Shimin Hiroba Station, the hotel provides easy access to nearby attractions like Nankin-machi China Town and Kobe Kitano Ijinkai-gai. With Kansai International Airport just a 65-minute shuttle bus ride away, travel connections are a breeze.

Book now for an unforgettable stay at Kobe Portopia Hotel!

Important information:

Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation.

Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. Advance reservations are required for the outdoor pool. For more information, please contact the property directly.

Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation.

If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show.

A free shuttle is provided by the property according to the following schedule:
Hotel to JR Sannomiya Station ・JR Shin Kobe Station: Shuttle runs every 20 minutes from 07:20 to 22:00.
JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 to 21:40.
JR Shin Kobe Station to hotel: Shuttle runs every 20 minutes from 08:30 to 21:30.
Please note that the schedule is subject to change without notice. Please check the hotel official website for details.

For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details.

Please note, opening hours for executive lounge Oval Club are 07:00 to 19:30.
Only junior high school students and above will be allowed to use the club lounge after 17:00.

Starting April 1, 2025, check-out time will be changed to 11:00.
(Until March 31, 2025, check-out time is 12:00)Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 9, 2025 until Fri, Jul 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 800 per day.

Location

Guest Reviews

8.6
Based on 7633 reviews
Cleanliness: 8.69
Service: 8.97
Location: 8.9
Room Quality: 8.55
Amenities: 8.49
Value for Money: 8.34
Food and Beverage: 8.09
Overall Experience: 8.76
K
KUSHIDA • couple • jp
7
2026-03-28 • via Nuitee
H
HARUKA • solo_traveller • jp
8
2026-03-28 • via Nuitee
N
NAOKI • couple • jp
10
2026-03-28 • via Nuitee
M
MAEDA • family_with_children • jp
6
ポートピアホテルに宿泊
Pros:

海外から一時帰国の友人の為に
予約したのですが
部屋と料金と照らし合わせるとポートピアホテルにしては良かったです。

Cons:

テーブルの上が汚かった、拭き取りをして欲しいと頼むと、レセプションの対応は良かったが清掃に来たホテルの制服を着た若い女性は無言で拭き取りを始め、ここに化粧水かローションが付いてますと再度お願いしたけど、始終無言だったこと。友人曰く、夜にカートを引く音、話し声、ドンドンという音で寝れなかったとのこと。

2026-03-28 • via Nuitee
酒井 • couple • jp
9
最高によかった！
Pros:

親切にご対応していただきありがとうございました。

Cons:

特にありません。

2026-03-27 • via Nuitee
Y
yuji • couple • jp
8
大変満足でした
Pros:

ロケーション、朝食が良く、ベッドも心地良かった。

Cons:

チェックアウト時、予め、バスが混雑することを事前に伝えて欲しかった。

2026-03-27 • via Nuitee
I
Izumi • solo_traveller • jp
10
2026-03-27 • via Nuitee
A
Andrea • family_with_children • de
8
Komfortables Hotel nahe Kobe Airport
Pros:

Das Hotel liegt sehr praktisch in der Nähe vom Flughafen Ossaka-Kobe, zum Beispiel für den Weitflug nach Okinawa. Es ist fussläufig angebunden an eine Bahnstation und man ist in 7 Minuten am Airport. Die gleiche Linie führt in der Gegenrichtung ins Zentrum von Kobe.
Das Hotel ist komfortabel ausgestattet und für einen unkomplizierten Stopp-over sehr zu empfehlen.

Cons:

-

2026-03-27 • via Nuitee
Y
Yoshio • solo_traveller • pt
10
お得感満載
2026-03-26 • via Nuitee
C
Chika • couple • jp
8
快適
Pros:

シャトルバスがあり便利
ホテルが広く、お買い物もできる。

Cons:

中心地から遠い

2026-03-26 • via Nuitee
ＫＡＥ • extended_group • jp
6
Cons:

朝食会場が激混みで朝から40分以上待ち。
他のホテルのように時間を決めての方がスムーズに思いました。

2026-03-26 • via Nuitee
佐野 • family_with_children • jp
8
Pros:

泊まった部屋が南館で年寄りが居たので移動が大変だったから

Cons:

泊まった部屋が南館で年寄りが居たので移動が大変だったから

2026-03-26 • via Nuitee
S
SuLin • family_with_children • tw
8
2026-03-26 • via Nuitee
矢野sigeo • family_with_children • jp
9
2026-03-26 • via Nuitee
S
SAYURI • family_with_children • jp
10
2026-03-26 • via Nuitee
S
SHINYA • family_with_children • jp
3
2026-03-26 • via Nuitee
D
Dylan • family_with_children • gb
7
Good value, beds could be better, gym does the job.
Pros:

The buffet at the top is great.
Location great though not near any action at all, which is fine with me but does require the portliner to get to anything.
Staff and hotel itself is great.
Gym is fine.

Cons:

Beds not the best, they are hard, pillows very thin and soft and the douvet cover came off easily.
Gym is alright. Staff where lovely, but the machine varity for weightlifting is lacking. It gets the job done, though it is an extra cost which is even more expensive after 12pm.

2026-03-26 • via Nuitee
N
nobuko • family_with_children • jp
8
2026-03-25 • via Nuitee
Y
YASUE • couple • jp
10
Pros:

とても静かで落ち着いています。

2026-03-25 • via Nuitee
N
nobuko • family_with_children • jp
8
2026-03-25 • via Nuitee