Cassandra Hotel

We stayed in this hotel and wow our room was super big really. Very clean very comfy. The staff were just lovely people. So friendly so helpful the whole time. They even remind you of things from time to time very thoughtful. No matter which shift everyone is just a text away and ready to help straight away. Honestly we felt very well looked after. Would absolutely recommend

We stayed at Cassandra Hotel for a few nights, and honestly, it was better than we expected. The hotel is basic, yes, and they are doing some renovation, but it didn’t really bother us. The room is clean, quiet, and everything is organized. For us, it’s enough.
What surprised us the most is the customer service. Everyone at front desk is super nice and helpful. Handra, I think she’s the supervisor, she is amazing. Very friendly, always smiling, and really tried to help us with anything we need. We really appreciate that.
Some people say the price is high, but come on, it’s Vancouver. Everything is expensive here. Compare with other places, we think the price is okay, especially with the service they give. The location is also convenient, close to bus stop, food, and easy to go downtown. For tourists like us, it’s a good spot. We had a good stay and would come back again.

The front house staff were exceptionally pleasant. Very nice fridge,microwave and air conditioning.

Hotel was nice. In process of remodeling which will definitely improve the place a lot

I really appreciated the kindness and helpfulness of Handra at the front desk.
Handra not only checked me in but accompanied me to my very comfortable room. She was exceptional in her care for a new guest.
The room and bathroom were squeaky clean with a very comfortable bed and pillows. I even had a view of the North Shore mountains!
There is off street parking in front of the hotel.
One thing that I noticed was there were no homeless people around.
This is a very vibrant neighbourhood with lots of restaurant options.
I liked everything about my stay here!

Probably the most friendly front office staff I’ve ever met (Krystall).

Fresh room, quiet with decent facilities. Doing things by text was a good way to do things.

Gute Parkmöglichkeit. Dame an der Rezeption war nett und hilfsbereit.

I’ll be real, I almost didn’t book here ‘cause I saw a few negative reviews. But after staying, I gotta say, those folks need to chill. The staff here are just doing their jobs and nothing wrong with that. Don’t go blasting hardworking people just because you didn’t get your way or tried to bend the rules. I’m pretty sure they’re also dealing with their own struggles, not just at work but in life too, and still, they show up and do their best. The front desk was super helpful. She gave us a big room, and even with renovations going on, everything was smooth. For me, the comfort and service were on point.

Service was good. We arrived early. She helped us. She also helped with a heating problem. The heater/air conditioner the same.

Nothing. Not worth the prices.

Had a wonderful time here got everything I needed from Handra she was sweet and so helpful would definitely recommend.

Nothing, rude staff member, terrible experience.

Das Personal war extrem freundlich und hilfsbereit. Lage gut 10 Minuten zur Bahn.

Sehr schönes grosses Zimmer mit Kühlschrank, Mikrowelle und Kaffeemaschine. Die Lage ist gut, man erreicht nach ca.700 Metern die öffentlichen Verkehrsmittel, um in das Zentrum zu fahren. Die Betten waren bequem und alles sehr sauber.

The staff were fantastic and very helpful, especially when we had problems with the WiFi. The room was clean and well presented. Once the refurbishment is completed I am sure the property will look absolutely fantastic.