Suitenhotel Parco Paradiso

Hotels
8.6 (2343 reviews)
Via Carona 27 , Lugano , ch

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great lake view
Friendly staff
Excellent breakfast
Good facilities
Cons:
Issues with room cleaning
Reception behavior
Room mattress comfort

Categories

Cleanliness
8.04
Cleaning personnel opened the door to the room before checking out, needs improvement.
Service
8.91
Staff were very friendly and professional, but issues with reception behavior noted.
Location
9.05
Location was very convenient and close to tourist areas, with a great lake view.
Room Quality
8
Mixed feelings on room quality, mattress comfort could be improved.
Amenities
8.63
Facilities were great and well-maintained; spa described as nice.
Value for Money
8.49
Good experience relative to price, especially for the suite.
Food and Beverage
9.04
Breakfast and dinner quality was high with a good variety.
Overall Experience
8.61
Generally a good experience with excellent views and service, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Stunning Lake Views and Mountain Setting
Hotel Parco Paradiso offers breathtaking views of Lake Lugano from the foothills of San Salvatore Mountain.

Luxurious Accommodations and Amenities
Each unit features a balcony or terrace, a private bathroom, a flat-screen TV, a minibar, and a safety deposit box for a comfortable stay.

Delicious Dining Options and Convenient Services
Enjoy an American buffet breakfast daily and dine at the Mediterranean restaurant La Favola. Special dietary needs can be catered to. Take advantage of the free Shuttle Service to explore Lugano and Paradiso.

Book your stay at Hotel Parco Paradiso for an unforgettable experience!

Important information:

If arriving with children, please inform the property in advance. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that pets are not allowed in the restaurant and at the bar.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Location

Guest Reviews

8.6
Based on 2343 reviews
Cleanliness: 8.04
Service: 8.91
Location: 9.05
Room Quality: 8
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
L
liqin family_with_children hk
10
美丽的酒店,美丽的湖,美丽的城市,希望下次再見
Pros:

风景优美的家庭房,推门可見美丽的卢加诺湖,服务人员彬彬有礼,美味的早餐,健身房,游泳池一应俱全,家庭旅游非常舒服的酒店。住了21天,我们家两个小朋友还是非常喜欢💕

Cons:

如果住宿时间较长,酒店提供简单烹饪用具和洗衣房自助服务就更完美了

2026-08-09 via Nuitee
D
David family_with_children fr
10
Sur la route
Pros:

Deuxième expérience pour nous. Toujours un endroit que j’aime :)

2026-08-08 via Nuitee
I
I8075IProgerm Family Nottingham, Nottinghamshire, England
6
Nice hotel, shame about the steep hillside location.
Pros:

This is a nice hotel but in the wrong location unless you have a car. Our travel agent told us this hotel was at the side of Lake Lugano but in fact it is up a very steep hill and it was difficult to find. We were told to get off the train at Paradiso train station because it is close to the hotel. The first problem is that you cannot see the hotel from the station and each of the station’s two platforms has an exit going in a different direction with no indication which is right for the hotel and of course we took the wrong one! The right one is over the bridge as though you are changing platforms. Get to the end of the bridge and turn right up the hill. Across the road you will see a sign for the hotel pointing up a long set of steps. This is what they call the back entrance to the hotel and in my view is impossible with suitcases but ok to walk down from the hotel itself to get towards the lake. Unless you are fit enough for the the steps carry on walking up the steep hill, around the 360 degree left turn at the top, continuing uphill round a couple of right angle bends after which you come to the top of the hotel’s steep drive. At this point you are almost above the hotel. Walk down the drive and you will come to the hotel entrance. Of course if you have a car then getting to the hotel is no problem as there is plenty of parking and even electric chargers. Turning to the hotel itself once you get inside it is very nice with an indoor swimming pool and our room was large and comfortable with a good view over the lake and mountains. The restaurant has a terrace and in good weather you can sit outside on the terrance and eat with a view of the lake. Breakfast is ok with a fair amount of choice but we found the pots of tea and coffee only lukewarm (typical English wanting hot tea and coffee!) the other problem for us with the restaurant is the dinner menu. We expected local cuisine, probably a lot of pasta dishes as this is in the Italian speaking part of Italy and there is indeed a very limited choice Italian menu, but there is also a large Japanese menu which looked expensive to us. Quite why they offer a Japanese menu I have no idea. On the plus side of you don’t have a car is something called a Ticino ticket which the hotel will supply and which gives free rides on local transport including buses, local trains and the funicular up to Lugano train station from the centre of Lugano. There is a bus stop right at the top of the hotel drive and this is very useful for getting into town and back from town if you don’t want to walk along the lake, but beware, buses are few and far between after 8.00pm and sometimes don’t run at all. We took about 6 taxis in a 6 days stay. Overall I have marked the hotel down because of its steep uphill access, not because of the facilities or views. The climb up the hill is too much for two people in their mid 70s. My recommendation is not to try getting to the hotel from Paradiso train station but in fact take a taxi from Lugano train station instead. This will cost 25/30 Sfr but is very worthwhile.

2026-08-06 via Tripadvisor
R
rayan couple sa
7
2026-08-06 via Nuitee
J
Jakob Westergaard couple dk
9
Fint hotel med det hele, men lidt dyrt.
Pros:

Pænt og rent, men lidt kedeligt. Hotellet har ikke rigtigt en sjæl. Men udsigten er smuk og personalet er fantastisk. Her er hvad man har brug for.

Cons:

Til den dyre side uden at man virkelig mærker at man får det ekstra for pengene.

2026-08-05 via Nuitee
P
Pzm613 solo_traveller il
9
Pros:

Big room with a view

Cons:

Only 1 weak noisy aircon for 35 degrees

2026-08-05 via Nuitee
K
Karim solo_traveller fr
9
Pros:

Excellent petit déjeuner. Chambre confortable et bien équipée.

Cons:

Le seul bémol c'est que la piscine était froide. Difficile de se baigner.

2026-08-05 via Nuitee
J
Jan solo_traveller cz
9
2026-08-05 via Nuitee
D
Daniel family_with_children ch
7
2026-08-04 via Nuitee
M
Mia family_with_children no
5
2026-08-04 via Nuitee
B
Beatriz couple de
10
2026-08-03 via Nuitee
L
LecompteT family_with_children be
9
2026-08-03 via Nuitee
S
Sergej extended_group de
10
Pros:

Mir hat einfach alles gefallen.

2026-08-02 via Nuitee
M
Mauro couple ch
9
Piacevole
Pros:

Posizione servizi

2026-08-02 via Nuitee
A
Adel-Piroska couple de
10
Alles super
Pros:

Sehr gute Frühstück, gute Aussicht von der Terrasse.

Cons:

Nicht Zutreffend

2026-08-02 via Nuitee
S
Sebastian extended_group de
10
Kolonialer Style mit tollem Blick
Pros:

Wir fanden die kubanische Bar mit dem Blick auf die Stadt ein Highlight. Auch das Frühstück in sehr stilvoller Atmosphäre mit einem tollen Serviceteam war ein super Start für unseren Urlaub.

2026-08-02 via Nuitee
M
Mohammed couple sa
8
Pros:

Good location
Very friendly staff

Cons:

Nothing specific

2026-08-02 via Nuitee
D
Dagmara couple ch
9
Pros:

Excellent room, food and reception service , definitely worth to stay .

2026-07-25 via Nuitee
L
luz.dim solo_traveller ch
9
Pros:

Es war nahe am Bahnhof, das Frühstuck war sehr gut mit einr grossen Auswahl,

Cons:

mamchmal hat es auf unserem balkon ein bisschen gestunken

2026-07-25 via Nuitee
A
AL-THANI extended_group qa
6
2026-07-24 via Nuitee