Suitenhotel Parco Paradiso

Hotels
8.6 (2220 reviews)
Via Carona 27 , Lugano , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great lake view
Friendly staff
Excellent breakfast
Good facilities
Cons:
Issues with room cleaning
Reception behavior
Room mattress comfort

Categories

Cleanliness
8.04
Cleaning personnel opened the door to the room before checking out, needs improvement.
Service
8.91
Staff were very friendly and professional, but issues with reception behavior noted.
Location
9.05
Location was very convenient and close to tourist areas, with a great lake view.
Room Quality
8
Mixed feelings on room quality, mattress comfort could be improved.
Amenities
8.63
Facilities were great and well-maintained; spa described as nice.
Value for Money
8.49
Good experience relative to price, especially for the suite.
Food and Beverage
9.04
Breakfast and dinner quality was high with a good variety.
Overall Experience
8.61
Generally a good experience with excellent views and service, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Stunning Lake Views and Mountain Setting
Hotel Parco Paradiso offers breathtaking views of Lake Lugano from the foothills of San Salvatore Mountain.

Luxurious Accommodations and Amenities
Each unit features a balcony or terrace, a private bathroom, a flat-screen TV, a minibar, and a safety deposit box for a comfortable stay.

Delicious Dining Options and Convenient Services
Enjoy an American buffet breakfast daily and dine at the Mediterranean restaurant La Favola. Special dietary needs can be catered to. Take advantage of the free Shuttle Service to explore Lugano and Paradiso.

Book your stay at Hotel Parco Paradiso for an unforgettable experience!

Important information:

If arriving with children, please inform the property in advance. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that pets are not allowed in the restaurant and at the bar.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2220 reviews
Cleanliness: 8.04
Service: 8.91
Location: 9.05
Room Quality: 8
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
اسامة couple sa
4
جميل
Pros:

هادئ ونظيف

Cons:

الافطار سيء

2026-05-30 via Nuitee
D
David solo_traveller gb
8
Pros:

The welcome given me when I arrived. The overall friendliness of all staff. The absolute safety of the garage.

Cons:

The unexpected steepness of getting around but that was due to my rather than anything else.

2026-05-30 via Nuitee
J
Jean-Michel couple fr
10
Accueil parfait
Pros:

Réceptionniste attentionnée, rafraîchissements â l’accueil, qualité du petit déjeuner tant au niveau des produits que du service. Un grand merci pour le surclassement !

2026-05-29 via Nuitee
I
Immacolatina extended_group ch
9
2026-05-28 via Nuitee
K
Katarzyna solo_traveller ch
10
Love coming back! Amazing hotel with top service
Pros:

Location, customer service, spacious rooms, comfortable bed.

2026-05-28 via Nuitee
T
TONY Yammine solo_traveller om
10
2026-05-28 via Nuitee
C
Carolina extended_group ch
9
A very nice calm stay !
Pros:

Loved the tranquility of the location but at the same time
So close to Lugano

2026-05-27 via Nuitee
M
marco couple ch
10
2026-05-26 via Nuitee
M
Marko couple ch
10
2026-05-26 via Nuitee
L
LauraJab solo_traveller ch
10
EXCEPTIONNEL
Pros:

La localisation, la vue, le personnel, le petit déjeuner, l'environnement, à proximité des transports. Nous avons même été surclassés. C'était tout simplement magique.

Cons:

Rien

2026-05-26 via Nuitee
A
Alexandre solo_traveller ch
9
2026-05-26 via Nuitee
Y
Yves couple ch
8
Nice hotel with spotlessly clean and comfortable rooms, but too many extras to pay…
Pros:

Really nice room with garden and great layout. Very clean - spotless!

Cons:

For a 5-day stay, I paid CHF 400+ for extras… CH 50 a day for our dog (!), CHF 20 a day for outdoor parking…

2026-05-26 via Nuitee
S
Simone family_with_children ch
8
Jedes Mal wieder wunderschön
Pros:

Die Aussicht

Cons:

Teppich im Zimmer

2026-05-25 via Nuitee
M
Miriam solo_traveller ch
9
2026-05-25 via Nuitee
M
Majiq couple ch
10
Pros:

Séjour parfait ! Emplacement idéal, vue magnifique, hôtel très propre et parfaitement entretenu. Le service était excellent, avec un personnel accueillant et professionnel. Une très belle expérience, je reviendrai avec plaisir.

2026-05-25 via Nuitee
A
Amy couple us
8
Great location with beautiful view of the lake (see photo) a short (though steep) walk to the lake.
Pros:

Loved the walkway down the hill to the lake.

2026-05-23 via Nuitee
K
Khaled couple ae
10
مميز للغايه نظيف ومرتب
Pros:

الموقع اطلاله وملاصق لمحطة قطارات Paradico ومنها تنتطلق لاي وجهه سواء باتجاه سويسرا ام باتجاه ميلان الايطاليه وكومو
النظافه
طاقم الفندق
الاثاث المميز

Cons:

لا شي

2026-05-22 via Nuitee
solo_traveller ch
7
Pros:

Personal sehr freundlich und entgegenkommend

Cons:

Im Bett war ein abgebrochener Fingernagel und Flecken auf der Bettlake.
Auf Kommode wurde nicht abgestaubt

2026-05-22 via Nuitee
T
Thomas Bruno solo_traveller ch
10
2026-05-21 via Nuitee
A
Al Lbad couple sa
10
2026-05-21 via Nuitee