Quality Inn & Suites Augusta I-20

Hotels
Quality Inn
8.1 (743 reviews)
2562 Center West Parkway , Augusta , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.6
Several guests mentioned issues with cleanliness, including dirty rooms and presence of bugs.
Service
9.1
Positive remarks about the friendly and professional staff and quick resolution of issues.
Location
8.6
Good location with easy access to downtown and food options.
Room Quality
7.1
Some discomfort noted with room conditions and some equipment issues.
Amenities
7.6
Issues with amenities like parking and laundry facilities, but breakfast received some praise.
Value for Money
8.6
Generally a good value for the price, though guests expected better conditions during renovations.
Food and Beverage
7.6
Breakfast was mentioned as mediocre in several reviews.
Overall Experience
8.6
Mixed reviews but overall acceptable experience, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:38

Property Description

Convenient Location near Augusta National Golf Club
Located just 1.5 km from the prestigious Augusta National Golf Club, Quality Inn & Suites offers a prime location for golf enthusiasts and travelers alike.

Comfortable Rooms with Modern Amenities
Each room at this Augusta hotel is equipped with free WiFi, satellite TV, microwave, and refrigerator, ensuring a comfortable and convenient stay for all guests.

Fitness Center for Health Enthusiasts
Stay active during your stay with the on-site fitness center at Quality Inn & Suites, allowing guests to maintain their workout routine while away from home.

Book your stay at Quality Inn & Suites today for a perfect blend of convenience, comfort, and quality amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 743 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.6
J
Jaleah family_with_children us
8
2026-09-05 via Nuitee
M
Mablean solo_traveller us
9
2026-09-05 via Nuitee
J
Janice solo_traveller us
10
2026-09-04 via Nuitee
T
Terry couple us
10
2026-09-01 via Nuitee
M
Margie couple us
7
2026-09-01 via Nuitee
D
Debra couple us
9
Very noce and I would go back again.
Pros:

Very nice.

Cons:

There wasn’t any eggs. Other items were available.

2026-08-31 via Nuitee
B
Betty family_with_children us
10
We had a great experience at Quality Inn, with friendly service, a spacious room.
Pros:

The front desk clerk was pleasant, and the staff took the time to explain everything to help make our stay enjoyable. The room was spacious and comfortable, and the complimentary benefit was a wonderful added bonus.

Cons:

I don't think there was any negative of the two day stay.

2026-08-28 via Nuitee
N
Norman family_with_children us
9
Always a good stay!
Pros:

Convenience and cleanliness! Nice staff! Breakfast!

Cons:

Crowded parking!

2026-08-27 via Nuitee
W
Wanda couple us
9
It was wonderful!
Pros:

Everything. It was very clean and comfortable. The Quality & Inn Augusta I-20 was surrounded by several good restaurants within walking distance. My husband really enjoyed our stay. If we are ever in Augusta again, we will definitely stay at Quality Inn & Suites I-20 Augusta, GA. August 2026

Cons:

N/A

2026-08-24 via Nuitee
L
Luc solo_traveller fr
4
2026-08-22 via Nuitee
E
earl couple us
10
Very Nice Place
Pros:

clean, and great bed

2026-08-21 via Nuitee
W
Willie family_with_children us
9
2026-08-20 via Nuitee
A
ANGELA extended_group us
10
2026-08-17 via Nuitee
C
Chante couple us
10
This is my Go 2 hotel whenever i’m in the area. The rooms are always cleaned and the staff is always welcoming.
Pros:

Clean rooms, nice staff

Cons:

Many of the sockets wouldn’t hold my charger

2026-08-16 via Nuitee
S
Sherry couple us
10
We would definitely stay there again and recommend it to our friends and family!
Pros:

Everything was perfect. Person at front desk was super friendly and welcoming. Price was reasonable and the stay was just what we needed!

2026-08-10 via Nuitee
R
Raephanie family_with_children us
7
2026-08-09 via Nuitee
J
Jordan solo_traveller us
2
Gross
Pros:

The staff was friendly

Cons:

It was filthy the floors were sticky even the carpet and the rooms smelled like cigarettes and mildew we had to switch rooms and the other one wasn’t much better.

2026-08-07 via Nuitee
I
Isidrilita couple us
9
It was a short stay with a bit of surprise in this hotel
Pros:

This is different from the most quality inn which the building is like a 4 star hotel, free good breakfast, price is so good, and sorrounded by all types of restaurants

Cons:

Nothing that i don't like

2026-08-06 via Nuitee
L
Lizabeth family_with_children us
10
2026-08-05 via Nuitee
N
Nancy couple us
8
2026-08-05 via Nuitee