Quality Inn & Suites Augusta I-20

Hotels
•
Quality Inn
8.1 (696 reviews)
2562 Center West Parkway , Augusta , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.6
Several guests mentioned issues with cleanliness, including dirty rooms and presence of bugs.
Service
9.1
Positive remarks about the friendly and professional staff and quick resolution of issues.
Location
8.6
Good location with easy access to downtown and food options.
Room Quality
7.1
Some discomfort noted with room conditions and some equipment issues.
Amenities
7.6
Issues with amenities like parking and laundry facilities, but breakfast received some praise.
Value for Money
8.6
Generally a good value for the price, though guests expected better conditions during renovations.
Food and Beverage
7.6
Breakfast was mentioned as mediocre in several reviews.
Overall Experience
8.6
Mixed reviews but overall acceptable experience, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:38

Property Description

Convenient Location near Augusta National Golf Club
Located just 1.5 km from the prestigious Augusta National Golf Club, Quality Inn & Suites offers a prime location for golf enthusiasts and travelers alike.

Comfortable Rooms with Modern Amenities
Each room at this Augusta hotel is equipped with free WiFi, satellite TV, microwave, and refrigerator, ensuring a comfortable and convenient stay for all guests.

Fitness Center for Health Enthusiasts
Stay active during your stay with the on-site fitness center at Quality Inn & Suites, allowing guests to maintain their workout routine while away from home.

Book your stay at Quality Inn & Suites today for a perfect blend of convenience, comfort, and quality amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 696 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.6
W
Willie • solo_traveller • us
10
Pros:

The hotel was close to the conference I was attending.

Cons:

I did not have any complaints.

2026-07-02 • via Nuitee
S
Sarah • solo_traveller • us
9
Pros:

Very clean, good customer service, quick check in, good location, great cost.

Cons:

Beds were comfortable but a little to soft.

2026-07-01 • via Nuitee
T
Tracy • solo_traveller • us
10
2026-07-01 • via Nuitee
A
Alexis • couple • us
9
2026-06-29 • via Nuitee
Z
Zakea • extended_group • us
7
2026-06-29 • via Nuitee
D
Diana • family_with_children • us
6
Good location
Pros:

Great and convenient location. The room that was booked was spacious and clean.

Cons:

The breakfast was not as expected.

2026-06-28 • via Nuitee
R
Ronda • solo_traveller • us
10
2026-06-28 • via Nuitee
L
Lawrence • solo_traveller • us
1
Room was dirty, I am a choice platinum member and I just started using booking and I got charged an extra hundred dollar
Pros:

The bedsheets had stains on them and the bath towels had stains on them

Cons:

Charge me an extra hundred dollar deposit fee that will take up to 10 days to get back, booking should tell customers that will happen. I am a Choice member and that’s never happened to me at a Choice hotel except for going through booking.

2026-06-26 • via Nuitee
S
ShaKaria • solo_traveller • us
9
2026-06-21 • via Nuitee
A
Archan • solo_traveller • us
1
2026-06-18 • via Nuitee
D
Dennis • solo_traveller • us
10
2026-06-17 • via Nuitee
N
Natalie • couple • us
9
Very clean & comfortable w/ good breakfast.
Pros:

The hotel was very clean & well kept. The lobby & dining area were very nice. The room was very clean & comfortable. The fixtures, furniture, & flooring all looked brand new. It was a very nice room. The staff were very friendly & the breakfast was good.

Cons:

The fact that the back door was unlocked for anyone to walk into the hotel. We also smelled weed the last evening we were there near the back door that was unlocked.

2026-06-15 • via Nuitee
K
Kathryn • solo_traveller • us
9
2026-06-15 • via Nuitee
M
Michael • solo_traveller • us
10
2026-06-13 • via Nuitee
T
Tina • solo_traveller • us
10
Pros:

The people was nice , the place was very clean.

Cons:

I didnt see anything that I didnt like

2026-06-11 • via Nuitee
M
MICHAEL • solo_traveller • us
9
Cons:

Some additional garnishes for the eggs

2026-06-11 • via Nuitee
A
Annaleah • family_with_children • us
10
Great value. Breakfast was yummy with lots of options.
Pros:

Very nice and clean. Rooms were spacious.

Cons:

Nothing. It was great.

2026-06-08 • via Nuitee
Y
Yulexi • couple • us
4
Los baños están en muy mal estado las personas de limpieza no limpian bien
Pros:

El alojamiento tiene buena ubicación

Cons:

Las habitaciones son realmente sucias los lavamanos están llenos de moho las tasas están sucias , creo que deberían de limpiar mejor pero una mejor impresión , las alfombras tienen olor a humedad , la verdad no me volvería a quedar allí

2026-06-03 • via Nuitee
C
Cherelle • family_with_children • us
6
Do better on the breakfast
Pros:

The bed was incredibly soft I did enjoy that

Cons:

I didn’t like the breakfast at all. The price ppl pay they should have better quality food. That was a complete disgrace. The sausage was greasy and the potatoes wasn’t done nor was the hot water even hot.

2026-05-29 • via Nuitee
B
Buchanan • solo_traveller • us
10
Pros:

The staff were very friendly and helpful. The room was very clean, the location is close to many restaurants and it was very quiet.

The breakfast was good as well.

2026-05-25 • via Nuitee