Sleep Inn & Suites Pleasant Hill - Des Moines

Hotels
•
Choice Hotels International
7.6 (197 reviews)
5850 Morning Star Ct, Pleasant Hill, Iowa, 50327 , Pleasant Hill , US
+1 515-299-9922

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Pets allowed

Facilities

Elevator
Fitness facilities
Fireplace in lobby
Free breakfast
Safe-deposit box at front desk
Express check-out
Internet access in public areas - high speed
Meeting rooms
Free wired internet
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Generally comfortable and quiet rooms
Good location
Perceived good value for price
Some guests rebooked/strongly recommended
Cons:
Inconsistent cleanliness (musty smells, damp floors, isolated severe incidents)
Breakfast often sparse or low quality
Maintenance issues (hot tub, shower, elevator, lampshades)
Occasional poor handling of complaints/management rudeness
Accessibility/layout concerns for wheelchair users

Categories

Cleanliness
6
Mixed reports: several guests said rooms were clean, but multiple mentions of musty smells, damp/wet floors, worn linens and at least one very serious cleanliness failure.
Service
9.9
Generally praised — many comments about excellent, pleasant and helpful staff and guests rebooking; however one report of a rude assistant manager and poor complaint handling.
Location
9.3
Location noted positively in multiple reviews as good/convenient.
Room Quality
6.2
Mixed but leaning negative: issues include musty smell, small wheelchair-accessible layout, broken shower/low water pressure, loud fan, wet floors and worn beds/pull-out mattress, though some found rooms comfortable and quiet.
Amenities
6.7
Amenities present (pool, hot tub) but several reports of poor maintenance (hot tub barely warm, limited jets), broken elevator and general upkeep issues.
Value for Money
9.1
Several guests noted good value and 'great for the price' with repeat bookings, though a few compared it unfavorably to other properties.
Food and Beverage
6
Breakfast received multiple complaints — described as sparse, soggy or 'not edible' by several guests, with a few neutral/positive notes.
Overall Experience
7.6
Overall mixed: many comfortable, quiet stays and staff praise balanced against notable cleanliness and maintenance failures and some poor complaint resolution experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Recreational Amenities
Enjoy the indoor pool, spa tub, and 24-hour fitness center to unwind and relax during your stay.

Complimentary Amenities
Benefit from free Wi-Fi, buffet breakfast, wired internet access, and parking, ensuring a convenient stay.

Convenient Location
Located near popular attractions like Iowa State Fairgrounds and Adventureland, explore the area with ease.

To book your stay at Sleep Inn & Suites Pleasant Hill - Des Moines, visit our website or call us today!

Important information:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 197 reviews
Cleanliness: 6
Service: 9.9
Location: 9.3
Room Quality: 6.2
Amenities: 6.7
Value for Money: 9.1
Food and Beverage: 6
Overall Experience: 7.6
T
Thomas
8
Pros:

Good

2025-10-12 • via Nuitee
D
David
8
Pros:

Bed cover was well worn to threads. But room was very comfortable.

2025-10-10 • via Nuitee
K
Kim
8
Pros:

Great for the price!

2025-10-08 • via Nuitee
M
Marlene
10
Pros:

Was a great day

2025-10-07 • via Nuitee
M
Mathew
10
Pros:

I wasn’t expecting much but was pleasantly surprised. Would stay here again.

2025-10-07 • via Nuitee
C
Celene
6
Pros:

Room smelled musty but was clean, breakfast was not edible

2025-10-03 • via Nuitee
K
Kathleen
8
Pros:

I was only there overnite

2025-10-03 • via Nuitee
J
Jemar
2
Pros:

I was checked into a dirty 2 room suite, there was a strangers hat left on the floor plus blood on the bathroom floor and wall. When i complained i was told i would have to downgrade my room, which was not an option. Long story short it was a5 day long ordeal to get 1/2 my stay refunded, through points because they wouldn't just refund my money. The hotel assistant manager and general manner were very rude and didn't deal with the issue to my satisfaction. I would bypass this hotel everytime.

2025-10-01 • via Nuitee
D
Dylan
2
Pros:

Terrible

2025-09-30 • via Nuitee
M
May and Pao
8
Pros:

Room smell, clean room, good breakfast

2025-09-28 • via Nuitee
B
Brad
8
Pros:

Room was kinda small for a wheelchair accessible specific room. Moving around in my powerchair was kinda tricky, but it was clean and breakfast was good

2025-09-25 • via Nuitee
M
Meghan
10
Pros:

Front desk staff was extremely pleasant! Overall condition of the hotel was good, location was good, room was a little bit musty, but air conditioning worked great to help. Solve the problem. Very comfortable stay!

2025-09-24 • via Nuitee
J
Julie
10
Pros:

..

2025-09-14 • via Nuitee
T
Timothy • partner
8
Pros:

Great place. Only issue was the bathroom door didn’t close, and one of the lampshades fell off in the middle of the night and scared us a little bit. Other than that, no issues. Was clean and quiet!

2025-09-07 • via Nuitee
A
Arria • partner
8
Pros:

It was a nice stay

2025-09-05 • via Nuitee
B
Brian
10
Pros:

Very nice workers and clean place

2025-09-05 • via Nuitee
D
Danielle
8
Pros:

It was nice and quiet. Very spacious room. Bathroom was clean

2025-09-03 • via Nuitee
E
Erika • partner
10
Pros:

Quiet, clean, nice staff

2025-09-01 • via Nuitee
S
Sarah
10
Great staff
Pros:

Just the staff alone made this place highly recommendable. Clean rooms, pool and hot tub. Booked again already for 3 more nights

2025-08-26 • via Nuitee
S
Sarah
10
Highly recommend
Pros:

Everyone was great! Excellent staff.

2025-08-26 • via Nuitee