Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious room
Cons:
Poor food quality
Complaints not handled well
Cold facilities

Categories

Cleanliness
7.3
Issues with cleanliness during stay, especially during busy Christmas period.
Service
8.8
Staff were helpful but responses to complaints were slow and insincere.
Location
10
Conveniently located close to attractions.
Room Quality
8.3
Rooms were comfortable but some were tired and cold.
Amenities
8.8
Basic facilities available but lacked essentials like a fridge in the room.
Value for Money
7.8
High prices for poor quality services and amenities.
Food and Beverage
6.3
Food quality was subpar, especially during Christmas dining.
Overall Experience
9.1
Overall disappointing stay with several issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Historic Country House Setting:
Experience the charm of a grade II listed historical building set amidst ten acres of picturesque parkland in Surrey. Oatlands Park Hotel offers a unique blend of history and modern accommodation, making it an ideal destination for a tranquil getaway.

Fine Dining and Scenic Views:
Indulge in culinary delights at The Mulberry Restaurant and Terrace, boasting stunning views of Broadwater Lake and landscaped gardens. From fine dining options to a Sunday lunch carvery buffet, savor a memorable gastronomic experience. The Lounge Bar offers traditional fare, while the Lawn Terrace is perfect for enjoying the summer months.

Convenient Location and Nearby Attractions:
Located just a short drive from major transport hubs like the M25, Heathrow, and Gatwick, Oatlands Park Hotel also provides easy access to attractions such as the Brooklands Museum, ensuring a well-rounded stay for guests.

Book your stay at Oatlands Park Hotel for a perfect blend of history, luxury, and convenience.

Important information:

Please note a credit card must be presented on arrival as a guarantee. If you do not have a credit card, a refundable cash deposit of GBP 50 will be charged instead.

Please note for any reservation when payment is taken prior to arrival, the same credit/debit card used needs to be presented upon arrival.

When booking more than 7 rooms, different policies and additional supplements may apply. Please contact hotel directly before arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
    Children from 4 years old to 10 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1923 reviews
Cleanliness: 7.3
Service: 8.8
Location: 10
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 9.1
T
Travel1190 • Family
10
Love this hotel!
Pros:

Absolutely love this hotel and the history behind it. Food was delicious and the room we had was really well maintained, really happy all round. The staff were really polite and attentive.

2026-05-09 • via Tripadvisor
C
Chrìstopher • solo_traveller • gb
7
Pros:

The hotel cleanliness
Food quality

Cons:

The exceptionly high cost of meals and all types of drinks.
For that reason alone I would not come back again Shame.

2026-05-09 • via Nuitee
S
Sean • family_with_children • ae
7
Charming and romantic. Great location. Bit overpriced.
Pros:

The location is excellent and the grounds of the property are amazing.
Charming and romantic interior decor.
The room was clean and quite large.
The front office and cleaning staff are very friendly and helpful.

Cons:

The restaurant was great disappointment. It appears to be riding on the coattails of the rest of the hotel.
The food was overpriced for below par quality. Meals were substituted without prior notice and the wine felt watered down.
The restaurant staff didn't seem to be trained by the same management as the rest of the property and lack basic service practices.
We had a room above the lobby and there was a noisy birthday party that made it hard to sleep.

2026-05-07 • via Nuitee
A
Alison • extended_group • gb
10
2026-05-05 • via Nuitee
A
Andrew • family_with_children • bw
10
2026-05-05 • via Nuitee
K
kuper • solo_traveller • gb
10
2026-05-05 • via Nuitee
P
pyuacquet • Couples • Swansea, Swansea County, South Wales, Wales
10
Two day break
Pros:

Stayed here n a Secret Escapes break due to its proximity to Hampton Court Palace and Kew gardens.Whilst the room was not ideally located we were impressed that the hotel had recently been refurbished and everything was immaculate. The staff were really helpful and the food was excellent although choice was limited at dinner. Set in grounds with plenty of parking it is an ideal place to stay given its proximity to attractions and Heathrow airport. Would certainly stay here again.

2026-05-04 • via Tripadvisor
A
AHMAD • couple • kw
10
Pros:

فندق جميل جداً هادي وموقعه حلو وراقي من غرفة نوم كذلك موظف الاستقبال ساعدني حيل اسمه جاك وقريب من المطار اللي بيبي يريح يوم 🇰🇼

A very nice, quiet hotel with a great location and upscale feel. The receptionist, Jack, was very helpful, and it's close to the airport, perfect for a day trip.

Cons:

كل يوجد فقط العربي جيب شطافك معاك

2026-05-04 • via Nuitee
M
Mohua • solo_traveller • gb
9
Pros:

Nice big room, comfortable bed. Very convenient for our purposes.

Cons:

Not a deal breaker at all, but it would have been good if there was a smart TV to which we could link our devices to watch Netflix

2026-05-03 • via Nuitee
L
Laurence • couple • gb
7
Very enjoyable but could have been a lot better with a little attention to detail
Pros:

Location and comfort

Cons:

Some of restaurant staff need training
The room we were originally allocated was absolutely lovely, however it did not have a walk-in shower. The replacement room had not been properly prepared and was not of the same standard

2026-04-30 • via Nuitee
P
paulrL6299XU • Couples • High Wycombe, Buckinghamshire, England
8
Not sure this is a 4 star hotel, maybe 3 star plus.
Pros:

Had a lovely time at this hotel, room was nice but was up 3 flights of stairs with no access by lift. The room had a great view of the lake but access was not easy. I was not asked if it was ok to climb so many stairs but I managed.
The dinner was good value and the breakfast was ok. Service in the restaurant was ok had to wait on a number of occasions to be seated

2026-04-29 • via Tripadvisor
K
Katie • couple • gb
9
Would stay again!
Pros:

Incredible setting and beautifully restored building, impressive entrance and reception area. Lovely big breakfast room with views of the garden and lake.

Cons:

Our room was a ‘superior’ double but it was quite small and seemed rather more ‘regular’ than ‘superior’. Our view was over the car park.

2026-04-29 • via Nuitee
J
john • extended_group • gb
10
Exceeded expectations. Will return.
Pros:

location food service all excellent. Very spacious and lovely gardens.

Cons:

Noise all night from outside. Sounded like a boiler. Pillows hard. Radiator cover fell off had to lean it back up so it didn't fall again.

2026-04-28 • via Nuitee
A
Anne • couple • gb
10
Very relaxing and comfortable stay
Pros:

Beautiful building and grounds. First rate evening meal and breakfast. Staff were very friendly and attentive.

2026-04-27 • via Nuitee
S
Sian • couple • gb
9
2026-04-27 • via Nuitee
P
phillip • couple • gb
9
2026-04-26 • via Nuitee
J
John • couple • gb
7
2026-04-26 • via Nuitee
R
Rita • extended_group • gb
10
2026-04-26 • via Nuitee
3
359harveyj • Family
10
Great service
Pros:

Great experience and service was great from the bartender - Lydia

2026-04-24 • via Tripadvisor
F
Finola • couple • gb
8
Our stay at Oatlands was both enjoyable and relaxed in a very pleasant parkland environment.
Pros:

We have stayed here a few times in the past 18 months. When we arrived this time it was nice to be recognised by staff who, very kindly, upgraded us to our favourite room. The grounds are lovely and we enjoyed a walk around them. Breakfast is plentiful and tasty.

2026-04-24 • via Nuitee