Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious room
Cons:
Poor food quality
Complaints not handled well
Cold facilities

Categories

Cleanliness
7.3
Issues with cleanliness during stay, especially during busy Christmas period.
Service
8.8
Staff were helpful but responses to complaints were slow and insincere.
Location
10
Conveniently located close to attractions.
Room Quality
8.3
Rooms were comfortable but some were tired and cold.
Amenities
8.8
Basic facilities available but lacked essentials like a fridge in the room.
Value for Money
7.8
High prices for poor quality services and amenities.
Food and Beverage
6.3
Food quality was subpar, especially during Christmas dining.
Overall Experience
9.1
Overall disappointing stay with several issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Historic Country House Setting:
Experience the charm of a grade II listed historical building set amidst ten acres of picturesque parkland in Surrey. Oatlands Park Hotel offers a unique blend of history and modern accommodation, making it an ideal destination for a tranquil getaway.

Fine Dining and Scenic Views:
Indulge in culinary delights at The Mulberry Restaurant and Terrace, boasting stunning views of Broadwater Lake and landscaped gardens. From fine dining options to a Sunday lunch carvery buffet, savor a memorable gastronomic experience. The Lounge Bar offers traditional fare, while the Lawn Terrace is perfect for enjoying the summer months.

Convenient Location and Nearby Attractions:
Located just a short drive from major transport hubs like the M25, Heathrow, and Gatwick, Oatlands Park Hotel also provides easy access to attractions such as the Brooklands Museum, ensuring a well-rounded stay for guests.

Book your stay at Oatlands Park Hotel for a perfect blend of history, luxury, and convenience.

Important information:

Please note a credit card must be presented on arrival as a guarantee. If you do not have a credit card, a refundable cash deposit of GBP 50 will be charged instead.

Please note for any reservation when payment is taken prior to arrival, the same credit/debit card used needs to be presented upon arrival.

When booking more than 7 rooms, different policies and additional supplements may apply. Please contact hotel directly before arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
    Children from 4 years old to 10 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1977 reviews
Cleanliness: 7.3
Service: 8.8
Location: 10
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 9.1
G
Giorgio 268 • solo_traveller • it
5
Pros:

Nestled in the park, this property enjoys a panoramic location. A spacious, ground-floor room overlooks the garden. A generous breakfast buffet is available.

Cons:

Cleanliness, or rather, the lack thereof. At dinner, the dining room had all sorts of things on the floor/carpet (crumbs, paper, balls of dust). At breakfast the next day, the same annoying and disturbing situation occurred. One wonders why.
Note regarding dinner: we had to send back the fish dish because it smelled bad. The dining room manager, after some hesitation, replaced the dish without including it in the bill.
The final assessment for these aspects, which ruined our stay, can only be completely inadequate.
Definitely not a good memory.

2026-06-06 • via Nuitee
C
Calvert • couple • gb
7
Pros:

Friendly staff, efficient check in, nice bar area and bar snacks.

Cons:

Bed was a little uncomfortable

2026-06-06 • via Nuitee
R
Randall • extended_group • gb
8
Hotel with so much potential
Cons:

Main disappointment was the quality of the breakfast for the money £21. We got there at 08:45 and the selections were limited and the coffee machine not working properly. The shower room was too cramped and water too easily crept around the screen into the dry area.

2026-06-06 • via Nuitee
K
Kieran • solo_traveller • gb
9
2026-06-06 • via Nuitee
C
Connoll • solo_traveller • gb
10
2026-06-05 • via Nuitee
S
Sam • couple • gb
8
Nice place for a stopover.
Pros:

Nice Hotel, clean and comfortable, good parking, food (bar) was great.

Cons:

nothing really

2026-06-05 • via Nuitee
A
Adam • solo_traveller • gb
7
Pros:

Great location and staff.

Cons:

Rooms was sparse and a bit bland. Stayed in deluxe double. Could have done with a coat hook by door. A fridge even. Not much on walls. Breakfast was disappointing that it was nit real juice. It was juice drinks which were like squash. Not good. Also took £150 from the bank as a holding fee in case we bought anythung. So we were out of packet by tha money for the length of our stay. Again not good.

2026-06-05 • via Nuitee
S
Sally • couple • im
10
2026-06-05 • via Nuitee
B
Butteryliz • Couples • London, England
10
Lovely stay in good location for visiting Wisley Gardens
Pros:

Stayed here for 2 nights with a Travelzoo deal. The hotel and our Executive room was lovely. Service was excellent throughout the hotel. We really enjoyed our inclusive dinner on the first night and felt the food was beautifully presented and of good quality.
The only downside of our stay was the wet and windy weather!
Definitely would recommend a stay here

2026-06-04 • via Tripadvisor
K
karen • couple • gb
10
2026-06-03 • via Nuitee
K
K9sFriend • Couples • London, England
4
Beware of added deductions and the hotel not returning the ‘holding fee’.
Pros:

The bar staff were friendly. Grounds were lovely. Room ok, but not great compared to others we’ve stayed in. They also took £50 extra for each day we were staying, not just taking the card details but taking the full amount from the bank on top of the cost of the stay.
We reported a fault with the toilet, it wasn’t fixed when we were there despite being told it would be when we were out and being repeated to reception on the days we stayed. Not only have they not returned the ‘holding fee’ they deducted, they’re trying to charge more for a toilet that wasn’t working properly before we got there.

2026-06-01 • via Tripadvisor
L
Leslie • solo_traveller • gb
8
Pros:

The reception and restaurant staff were exceptional.

Cons:

N/A

2026-06-01 • via Nuitee
M
Michael • couple • au
10
One night but perfect for our needs.
Pros:

Lovely room, very comfortable king bed, pretty grounds with places to sit. The back area looks out over the river. Plenty of dining options, pubs etc close at hand. Highly recommended

Cons:

All good

2026-06-01 • via Nuitee
D
debbiedY6758UI • Couples
10
FANTASTIC WEDDING DAY AT OATLANDS PARK HOTEL
Pros:

Liked: cleanliness, staff & service, amenities, property conditions & facilities
We were lucky enough to hold our wedding at The Oatlands Park Hotel. We had a celebratory meal in the Garden Room. We also stayed in the Superior Deluxe Room. It was a very hot day, fortunately the hotel has air conditioning which was wonderful. The room was very clean and a very comfortable bed. The food for the wedding meal was delicious. We can’t fault the staff. They are extremely helpful and friendly. We would like to say a very special thank you to Lorna from the Events team Matthew and Mikey. We are so happy we booked Oatlands Park Hotel to celebrate our special day and would thoroughly recommend them. Thank you Debbie and Alan

2026-05-31 • via Tripadvisor
D
DAN • family_with_children • gb
9
Lovely hotel, great for family trip.
Pros:

Great location with easy access to central London and parks in south London. Locally they have plenty green areas and things like Mercedes Benz World.
Breakfast is brilliant, feels quite lux with the options and settings in the restaurant.
Nice and friendly staffs. Bar is great even we don’t drink alcohol.

Cons:

Bit simple in the room and I am too small in size to use the mirror in the bathroom properly. However view from the room is great.

2026-05-31 • via Nuitee
C
Courtney • family_with_children • gb
9
2026-05-31 • via Nuitee
F
Friederike • solo_traveller • de
9
2026-05-31 • via Nuitee
G
gary • couple • gb
9
Excellent,will be returning.
Pros:

Service,cleanliness,character of the property and peaceful surroundings.

2026-05-31 • via Nuitee
A
Ainsworth • solo_traveller • gb
10
Pros:

Entrance and dining room

Cons:

Rooms need a little upgradi

2026-05-31 • via Nuitee
B
Barbara • solo_traveller • gb
7
Pros:

Reception staff were excellent

Cons:

Restaurant staff were unwelcoming

2026-05-31 • via Nuitee