Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious room
Cons:
Poor food quality
Complaints not handled well
Cold facilities

Categories

Cleanliness
7.3
Issues with cleanliness during stay, especially during busy Christmas period.
Service
8.8
Staff were helpful but responses to complaints were slow and insincere.
Location
10
Conveniently located close to attractions.
Room Quality
8.3
Rooms were comfortable but some were tired and cold.
Amenities
8.8
Basic facilities available but lacked essentials like a fridge in the room.
Value for Money
7.8
High prices for poor quality services and amenities.
Food and Beverage
6.3
Food quality was subpar, especially during Christmas dining.
Overall Experience
9.1
Overall disappointing stay with several issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Historic Country House Setting:
Experience the charm of a grade II listed historical building set amidst ten acres of picturesque parkland in Surrey. Oatlands Park Hotel offers a unique blend of history and modern accommodation, making it an ideal destination for a tranquil getaway.

Fine Dining and Scenic Views:
Indulge in culinary delights at The Mulberry Restaurant and Terrace, boasting stunning views of Broadwater Lake and landscaped gardens. From fine dining options to a Sunday lunch carvery buffet, savor a memorable gastronomic experience. The Lounge Bar offers traditional fare, while the Lawn Terrace is perfect for enjoying the summer months.

Convenient Location and Nearby Attractions:
Located just a short drive from major transport hubs like the M25, Heathrow, and Gatwick, Oatlands Park Hotel also provides easy access to attractions such as the Brooklands Museum, ensuring a well-rounded stay for guests.

Book your stay at Oatlands Park Hotel for a perfect blend of history, luxury, and convenience.

Important information:

Please note a credit card must be presented on arrival as a guarantee. If you do not have a credit card, a refundable cash deposit of GBP 50 will be charged instead.

Please note for any reservation when payment is taken prior to arrival, the same credit/debit card used needs to be presented upon arrival.

When booking more than 7 rooms, different policies and additional supplements may apply. Please contact hotel directly before arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
    Children from 4 years old to 10 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1801 reviews
Cleanliness: 7.3
Service: 8.8
Location: 10
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 9.1
M
Michelle couple gb
9
Great value and location
Pros:

Lovely building, room was great value and breakfast was good. All staff we came across were friendly and accommodating.

Cons:

N/A

2026-04-10 via Nuitee
Y
Ying extended_group cn
10
2026-04-08 via Nuitee
J
Joanne solo_traveller gb
10
2026-04-06 via Nuitee
D
DMBS1 couple gb
8
2026-04-05 via Nuitee
K
Kalin couple bg
10
Nice place
Pros:

The place is quiet, nice and with a park around the building. The room was clean, spacious and warm enough. I would visit again.

Cons:

None

2026-04-04 via Nuitee
R
Raymond couple gb
10
We would definitely come back!
Pros:

My wife and I spent a night at the Oatlands Park Hotel for our wedding anniversary. Once the staff knew it was our anniversary our room was upgraded to a lovely suite, they placed flower petals and a heart made of towels on the bed and they gave us a glass of complimentary prosecco and mini desserts at dinner. All of the staff were very polite, helpful and friendly. The hotel is very grand, surrounded by ancient trees and it has a lake at the rear. Our room was very tastefully decorated and had all the facilities we needed. The bathroom was particularly lovely with a standalone bath and a large walk -in shower. The food at dinner was very enjoyable and the breakfast generous and varied.

Cons:

The only small negatives are that our room was on the top floor and there isn't a lift so some people might struggle with this. Also, the hotel is advertised as sitting in 10 acres but only a relatively small area is available for guests to enjoy.

2026-04-04 via Nuitee
P
Paul couple gb
9
2026-04-03 via Nuitee
J
James couple gb
4
Beautiful location and building
Pros:

Location, facilities and beautiful breakfast.

Cons:

Credit card was wrongly charged. A charge rather than a pre-authorisation was taken. Staff were not helpful on getting this resolved and had to wait over seven days for it to be rectified.

2026-04-02 via Nuitee
K
Kelly couple gb
9
A memorable weekend
Pros:

Breakfast lovely . Location good

2026-04-02 via Nuitee
D
Darcy solo_traveller ie
10
2026-04-02 via Nuitee
N
Noel couple gb
10
Wonderful building with amazing grounds
Pros:

We were upgraded to a suite overlooking the lake. It was truly Wonderfull.

Cons:

The booking system for dinner told us that there was no availability. I called and the staff looked at the web site and said there was no availability. When were got there we found that the place was nearly empty. So we had dinner there and had a vegetarian delight. There service at the table was partilculary good.

2026-04-02 via Nuitee
S
Silva couple it
10
Pros:

All after many times I go there

Cons:

Nothing

2026-03-31 via Nuitee
C
Clive extended_group gb
10
Excellent stay will definitely stay again
Pros:

Location makes travel easy to almost anywhere in Greater London. Even though the area is full of life in its direct location the hotel rooms are nice and quiet

2026-03-31 via Nuitee
M
Mario couple gb
10
2026-03-30 via Nuitee
R
Rhian-Carys couple gb
10
2026-03-30 via Nuitee
D
Daniel Elias extended_group ch
9
2026-03-30 via Nuitee
C
Carmelina solo_traveller gb
9
Enjoyed my stay
Pros:

Clean and tidy staff was very helpful

2026-03-29 via Nuitee
R
Rich couple gb
9
Pros:

Large room, friendly and helpful staff and nice atmosphere

Cons:

Pillows were very uncomfortable.
Dining room was uncomfortably hot at breakfast.

2026-03-27 via Nuitee
M
Mark couple gb
10
Pros:

Clean property , great room and great service.

2026-03-26 via Nuitee
M
Maryam family_with_children gb
9
Wonderful one night's stay
Pros:

Beautiful hotel and rooms. Easy location and car parking. We stay often when visiting family in Woking. We received a room upgrade to one of the suites, which was very beautiful and spacious. Staff are always friendly and helpful. We look forward to staying again.

Cons:

Nothing

2026-03-25 via Nuitee