Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious room
Cons:
Poor food quality
Complaints not handled well
Cold facilities

Categories

Cleanliness
7.3
Issues with cleanliness during stay, especially during busy Christmas period.
Service
8.8
Staff were helpful but responses to complaints were slow and insincere.
Location
10
Conveniently located close to attractions.
Room Quality
8.3
Rooms were comfortable but some were tired and cold.
Amenities
8.8
Basic facilities available but lacked essentials like a fridge in the room.
Value for Money
7.8
High prices for poor quality services and amenities.
Food and Beverage
6.3
Food quality was subpar, especially during Christmas dining.
Overall Experience
9.1
Overall disappointing stay with several issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Historic Country House Setting:
Experience the charm of a grade II listed historical building set amidst ten acres of picturesque parkland in Surrey. Oatlands Park Hotel offers a unique blend of history and modern accommodation, making it an ideal destination for a tranquil getaway.

Fine Dining and Scenic Views:
Indulge in culinary delights at The Mulberry Restaurant and Terrace, boasting stunning views of Broadwater Lake and landscaped gardens. From fine dining options to a Sunday lunch carvery buffet, savor a memorable gastronomic experience. The Lounge Bar offers traditional fare, while the Lawn Terrace is perfect for enjoying the summer months.

Convenient Location and Nearby Attractions:
Located just a short drive from major transport hubs like the M25, Heathrow, and Gatwick, Oatlands Park Hotel also provides easy access to attractions such as the Brooklands Museum, ensuring a well-rounded stay for guests.

Book your stay at Oatlands Park Hotel for a perfect blend of history, luxury, and convenience.

Important information:

Please note a credit card must be presented on arrival as a guarantee. If you do not have a credit card, a refundable cash deposit of GBP 50 will be charged instead.

Please note for any reservation when payment is taken prior to arrival, the same credit/debit card used needs to be presented upon arrival.

When booking more than 7 rooms, different policies and additional supplements may apply. Please contact hotel directly before arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.3
Based on 2124 reviews
Cleanliness: 7.3
Service: 8.8
Location: 10
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 9.1
R
Roisin • family_with_children • gb
9
Pros:

Helpful friendly staff.

Beautiful setting.

2026-10-24 • via Nuitee
P
Pam • solo_traveller • gb
8
Pros:

Pleasant and mostly helpful staff. The room was lovely and also clean.

Cons:

The iron. Please supply steam irons.

2026-10-23 • via Nuitee
A
Aiden • solo_traveller • gb
8
2026-10-21 • via Nuitee
D
Dan • solo_traveller • gb
9
2026-10-20 • via Nuitee
K
Keylock • family_with_children • gb
9
Pros:

The hotel and grounds were fabulous, the food was great.

Cons:

Our only concern was that the mattress was soft, which we're not used to.

2026-10-19 • via Nuitee
A
Anthony • solo_traveller • gb
10
2026-10-18 • via Nuitee
G
Gaynor • solo_traveller • gb
9
A relaxing and comfortable hotel in a lovely setting.
Pros:

It was very comfortable and the staff were very helpful.
The bed was excellent and the shower was perfect. Food is available in the restaurant and the bar, with slightly different menus.

Cons:

They could have provided hand and body lotion in the bathroom, but everything was so good that it is only a small criticism.

2026-10-16 • via Nuitee
R
Rodger • couple • gb
8
Overall pleasant stay close to amenities and very quiet location
Pros:

Room was comfortable but needs updating, slept well, bed was comfy but pillows too soft, Breakfast had a wide and variable choice but difficult to keep hot when self serve, coffee machine was broken on both days. Bar meal was excellent and one of the best Burgers I have tasted.

2026-10-15 • via Nuitee
M
Martin • couple • gb
8
2026-10-15 • via Nuitee
J
Julia • couple • gb
10
Lovely!
Pros:

We were delighted to receive an upgrade on our room. We had dinner in the hotel which was excellent as ws the breakfast the next morning.

2026-10-15 • via Nuitee
S
Stephyserya • solo_traveller • gb
7
Nice hotel, terrible food.
Pros:

Our room was lovely and spacious. Hotel grounds beautiful. Generally a lovely hotel.

Cons:

The bar/restaurant food. I would not advise eating here. We wanted a chilled first night, so went to the hotel bar, as we couldnt get a table in the restaurant. I had the chicken ceaser salad (chicken £8 more) and my husband had the club sandwich, with a side of fries. The chicken in both was dry, and flavourless. The lettuce was brown and soggy. I spoke to the manager, who took it to the kitchen. The outcome a dessert or free drink. Oh and they took the only nice thing off the bill, which was the fries. It was £55 for an old ceaser salad, unflavoured club sandwich, a spirit and mixer and cider (small bottle £7!). I was told they batch and precook the chicken. I dont know why as the restuarant looked empty and the bar was not busy. Its also the same kitchen as the restaurant. So we cancelled the table for the next evening and ate out. The hotel messaged me on booking.com, to ask how our stay was (the next day) and to let them know any issues. I did and they have still not replied...So eat out. I recommend the Flintgate Pub on the main road. Oh and the windows need a clean and a dust. Some lovely big cobwebs on them in the room!

2026-10-11 • via Nuitee
J
John • couple • gb
10
2026-10-08 • via Nuitee
J
John • couple • gb
9
Stayed before and will return
Pros:

Facilities and location in large grounds are good. Restaurant and bar service excellent.

Cons:

Booking for restaurant had not registered but was resolved.

2026-09-14 • via Nuitee
P
Peter • couple • gb
10
Pros:

A1++++=++==

2026-09-14 • via Nuitee
J
Jules • solo_traveller • gb
9
2026-09-14 • via Nuitee
L
Lily • couple • us
6
It was an overnight stay. We did not have the opportunity to explore much.
Pros:

It was a nice building. The room is spacious and the bathroom is updated. However, the room decor, furniture and carpets are a little tired.

Cons:

The carpet and the furniture. It was also far from Heathrow. It costed about 100 pound taxi ride.

2026-09-14 • via Nuitee
S
Scott • solo_traveller • gb
5
2026-09-13 • via Nuitee
S
sally • couple • gb
8
Nice hotel served it purpose as we were attending a wedding there.
Pros:

Nice hotel and grounds.our room being ready at 1130am

Cons:

When we 1st checked in and given room in 1st fl0or,we ended up on walking in on someone as room was occupied. Coffee from machine at breakfast not nice.

2026-09-13 • via Nuitee
C
Catherine • couple • gb
9
Pros:

The room was clean and comfortable

Cons:

Could have done with a long length mirror in the room

2026-09-13 • via Nuitee
P
Paul • couple • gb
7
Good location with very good breakfast.
Pros:

Good location and parking set away from a main road with nice grounds.
Very helpful staff.
Very good breakfast.

Cons:

The room would benefit from being freshened up.

2026-09-10 • via Nuitee