Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious room
Cons:
Poor food quality
Complaints not handled well
Cold facilities

Categories

Cleanliness
7.3
Issues with cleanliness during stay, especially during busy Christmas period.
Service
8.8
Staff were helpful but responses to complaints were slow and insincere.
Location
10
Conveniently located close to attractions.
Room Quality
8.3
Rooms were comfortable but some were tired and cold.
Amenities
8.8
Basic facilities available but lacked essentials like a fridge in the room.
Value for Money
7.8
High prices for poor quality services and amenities.
Food and Beverage
6.3
Food quality was subpar, especially during Christmas dining.
Overall Experience
9.1
Overall disappointing stay with several issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Historic Country House Setting:
Experience the charm of a grade II listed historical building set amidst ten acres of picturesque parkland in Surrey. Oatlands Park Hotel offers a unique blend of history and modern accommodation, making it an ideal destination for a tranquil getaway.

Fine Dining and Scenic Views:
Indulge in culinary delights at The Mulberry Restaurant and Terrace, boasting stunning views of Broadwater Lake and landscaped gardens. From fine dining options to a Sunday lunch carvery buffet, savor a memorable gastronomic experience. The Lounge Bar offers traditional fare, while the Lawn Terrace is perfect for enjoying the summer months.

Convenient Location and Nearby Attractions:
Located just a short drive from major transport hubs like the M25, Heathrow, and Gatwick, Oatlands Park Hotel also provides easy access to attractions such as the Brooklands Museum, ensuring a well-rounded stay for guests.

Book your stay at Oatlands Park Hotel for a perfect blend of history, luxury, and convenience.

Important information:

Please note a credit card must be presented on arrival as a guarantee. If you do not have a credit card, a refundable cash deposit of GBP 50 will be charged instead.

Please note for any reservation when payment is taken prior to arrival, the same credit/debit card used needs to be presented upon arrival.

When booking more than 7 rooms, different policies and additional supplements may apply. Please contact hotel directly before arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
    Children from 4 years old to 10 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1999 reviews
Cleanliness: 7.3
Service: 8.8
Location: 10
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 9.1
H
Harriet couple gb
8
2026-07-04 via Nuitee
C
Christy couple gb
10
2026-07-04 via Nuitee
K
Kevin couple gb
6
Stay was good aside room
Cons:

Everything was good except the room.
More like a university residence

2026-07-04 via Nuitee
A
Alexandra solo_traveller de
9
Pros:

Super charmantes altes englisches Hotel mit ruhiger und naturnaher Lage direkt am Fluss. Leckeres Restaurant.

2026-07-04 via Nuitee
P
Peter couple gb
6
The reception staff were superb but let down via the breakfast, which wasn’t value for money
Pros:

Clean and helpful staff

Cons:

The breakfast was poor due to the quality of products especially the scrambled eggs and tea

2026-07-03 via Nuitee
C
Charles couple ae
9
2026-07-03 via Nuitee
G
Gemma couple gb
7
2026-07-03 via Nuitee
R
Rodrigo solo_traveller gb
9
2026-07-02 via Nuitee
A
Alan solo_traveller gb
8
Overall lovely hotel that I would use again if ever in this area again
Pros:

Great location and very nice surroundings
Breakfast was excellent
Very spacious room well appointed with everything you need

Cons:

Aircon struggled to keep the room cool in recent heat wave. >30 degrees
Very confusing hotel layout with what seems like a maze of corridors

2026-06-30 via Nuitee
O
Oldbean solo_traveller gb
7
Awful mattress, check be you unpack
Pros:

The location was ideal for our family visit.
Good sized room
Breakfast had a good selection but not worth £21.50.

Cons:

The room appeared to be very nice, with great air conditioning (very hot outside) so the room felt great.
But after a couple of nights of something sticking in my back, checked to see what was causing the lumps in the mattress.
On checking found the mattress very soiled and the mattress buttons had exposed plastic remaining straps sticking out all over mattress.😞
The bedroom window over looked what appeared to be delalicted buildings with windows covered in pigeon muck.
Not coming back.
Hotel appears very upmarket and vhigh grade from the from but very run down at the back.

2026-06-29 via Nuitee
P
Paul solo_traveller gb
9
2026-06-29 via Nuitee
G
Gbinigie solo_traveller gb
5
2026-06-29 via Nuitee
L
Linda solo_traveller gb
8
Cons:

Carpets in common areas very worn

2026-06-28 via Nuitee
P
Paula extended_group gb
10
Great hotel stayed for 3 nights had a wedding. Lovely staff for the most part
Pros:

Loved the hotel very quintessential English. Lovely beds had exec room

Cons:

Garden at the back needed some love

2026-06-28 via Nuitee
K
Karen solo_traveller gb
9
Heatwave air conditioning required
Pros:

Air conditioning throughout

Cons:

Bar service was very slow. It took ages to get a coffee. Had to ask 3 times.

2026-06-27 via Nuitee
R
Ronny couple de
4
Pros:

Lage

Cons:

Breakfast very bad! Don‘t drink coffee!!

2026-06-27 via Nuitee
S
Szilvia couple gb
10
2026-06-27 via Nuitee
C
C4056ILdanielaf Couples
6
Nice but needs tidying up
Pros:

Nice and comfy hotel and decent value with friendly staff. Room and bathroom really spacious with great air con. Downside is a lack of attention to detail which lets the overall vibe down. These flaws could so easily be fixed and would make a huge difference to the overall aesthetic of the hotel. For example the dining area is beautiful with high ceilings and huge windows but they overlook a terrace that is an absolute mess. Full of weeds. No one wants to look out on that. Would take a couple of members of staff less than a day to tidy it up and strange it hasn’t been done. Beautiful gardens and outdoor space but again tainted by cheap rattan furniture that is broken in parts and just shabby looking. Perimeter of carpets full of crumbs/ not been hoovered properly. Beautiful curtains pinned back with plastic paper clips. Chipped glasses. Guests notice things like this. I’d recommend investing in some good gardeners and getting the lovely outdoor spaces looking manicured and less run down. And maybe more eagle eyed cleaners.

2026-06-24 via Tripadvisor
F
Francesca couple it
10
2026-06-21 via Nuitee
C
Clive extended_group gb
8
2026-06-20 via Nuitee