Hotel Santa Tecla Palace

Hotels
Independent
8.2 (129 reviews)
Via Balestrate, 100, Santa Tecla, Acireale, CT, 95024 , Acireale , IT

Facilities

Meeting rooms
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Elevator
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful pool
Cons:
High food prices
Somewhat worn rooms

Categories

Cleanliness
8.06
Given the mentions of the pool and room cleanliness.
Service
8.53
Staff were friendly and helpful in several reviews.
Location
8.57
Incredible location with tranquility referenced positively.
Room Quality
8.02
Rooms described as a bit worn and hard mattresses by some reviewers.
Amenities
8.55
Beautiful pool area and amenities available.
Value for Money
7.81
Mixed sentiments on prices for food and drink.
Food and Beverage
7.56
Food quality criticized in multiple reviews, yet some enjoyed the offerings.
Overall Experience
8.53
Many positive remarks about the stay, indicating a good overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:15

Property Description

Luxurious Amenities
Indulge in onsite massages, relax by the outdoor pool, and enjoy complimentary Wi-Fi access. Choose from multiple dining options and unwind at the bar or poolside bar.

Convenience and Services
Benefit from concierge services, babysitting, and an area shuttle. Take advantage of dry cleaning, 24-hour front desk, and luggage storage services.

Comfortable Accommodation
Feel at home in the 173 air-conditioned rooms with minibars and free Wi-Fi. Refresh in private bathrooms with deep soaking bathtubs and enjoy daily housekeeping services.

Book your stay at Hotel Santa Tecla Palace for a luxurious and convenient experience near Timpa Natural Reserve and the Ionian Sea.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.2
Based on 129 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 7.81
Food and Beverage: 7.56
Overall Experience: 8.53
R
Rasmus-Emil
6
Pros:

Pænt og nyere poolområde samt lobby. Værelset var ældre og bar præg af de år de havde tilbage.
Restauranten på hotellet var mildest talt skuffende, alt for dyr og det dårligste mad vi fik på turen.

2025-09-14 via Nuitee
S
Stig
10
Paradise
Pros:

We have found our new paradise.
What an incredible location – here we could fully enjoy the sea and the tranquility.

We stayed for 2 nights / 3 days and didn’t leave the hotel grounds even once, as everything we needed was right there.

The food and drinks were excellent.

Minus: The rooms are a bit worn, and the mattress was extremely hard so we did not sleep well

2025-09-13 via Nuitee
W
Walter family
8
Pros:

Hotel bellissimo con piscina sul mare. Possibilità di rimanere in piscina l’indomani. Personale gentilissimo. Colazione a buffet improponibile, 25€ illegale!

2025-09-09 via Nuitee
S
simona partner
10
Pros:

Piscina top! Camera ampia e pulita, personale cordiale e professionale. Unica pecca la doccia..pressione e temperatura dell’acqua un po’ instabile.

2025-09-05 via Nuitee
L
Lars
8
Pros:

Bar og basseng har fantastisk personer

2025-09-05 via Nuitee
L
lorena partner
10
Pros:

Camera pulita, personale cortese. Piscina bellissima.

2025-09-03 via Nuitee
G
Gaetano
10
Pros:

Ottima struttura anche se datata , stupenda piscina di acqua salata.

2025-09-02 via Nuitee
G
Gaetano
10
Pros:

OTTIMA STRUTTURA - OTTIMO RISTORANTE

2025-08-28 via Nuitee
G
Giuseppe
10
Pros:

Très bel hôtel très bien situé seul bémol la literie est dure comme du bois dommage mon dos s’en souviendra longtemps

2025-08-27 via Nuitee
H
Hannah partner
10
Pros:

We had an absolutely wonderful stay at Hotel Santa Tecla Palace. The facilities were excellent - beautiful infinity pool overlooking the sea, just like the photos. Plenty of sunbeds to relax in. Easy access to swim in the sea from the hotel, with lifeguards on duty. Delicious food at all the restaurants. There isn't much to do in the immediate surrounding area - we walked into the nearest town one evening but we decided that the bars and restaurants on offer at the hotel were much nicer. This was perfect for us as we had intended our short trip to be a relaxing one based in the hotel, but for anyone hoping to explore Sicily a bit more I'd recommend renting a car, as taxis can be expensive.

2025-08-27 via Nuitee
I
Isabella
10
Pros:

The location and the hositality

2025-08-15 via Nuitee
S
Salvatore family
8
Pros:

Hotel un po’ attempato ma sempre valido, bella posizione, piscina e mare molto godevoli, rapporto qualità-prezzo veramente eccellente. Il servizio bar e il ristorante sono da migliorare, poca scelta, qualità media e prezzi elevati. Peccato perché il personale è gentile e disponibile

2025-08-13 via Nuitee
A
Antonino
6
Pros:

Colazione non compresa nella prenotazione expedia. Costa 20 euro a persona al giorno.

2025-08-08 via Nuitee
L
Louise partner
8
Pros:

Très bel hôtel avec belle vue mer pour ceux qui choisisse cette option, le personnel est sympathique mais dommage qu'il soit quasiment vide (très peu de clients avec nous ce qui rendait le séjour à l'hôtel moins vivant) et petit bémol pour le petit déjeuner qui n'est pas assez varié

2025-08-08 via Nuitee
N
Nichola
10
Amazing hotel
Pros:

We had a fabulous stay at Hotel Santa Tecla Palace. Staff were so friendly and helpful. Food was excellent as was the service. The pool is as amazing as it looks in the photos. It’s clean and the lifeguards are very helpful. The sea was lovely, easy access and crystal clear water. Reception staff are also very helpful. What a treat to stay here and we will definitely be back! I would say that if you want to see the surrounding areas hiring a car is helpful.

2025-08-06 via Nuitee
R
Raffaele
10
Pros:

Ottimo hotel

2025-07-28 via Nuitee
V
Verified traveler
8
Rolig og avslappendes
Pros:

Det var et stort, rolig hotell, egentlig kun italienske turister. Hotellet har 1 restaurant , men der er mange små lokale restautanter i delvis gåavstand fra hotellet. Disse er en god del rimeligere enn hotellet .
I ukedagene var der roligere enn i helgene. Fint bassengområde med bar/ snacks og litt musikk.
De aller fleste av betjeningen var imøtekommende .
Godt renhold. Gratis solstoler og håndduker hver dag. Trapp ned til sjøen. Det er ikke strender i nærheten. Det er lite å foreta seg utenfor hotellet. Nærmeste by er Acireale, 3 km unna, i bratte bakker. Nærmeste supermarked med 900m

2025-07-26 via Nuitee
V
Verified traveler
8
Si puo fare di piu
Pros:

Location molto bella, peccato per i confort, scarsi, anche le stanze molto anni 80, si potrebbe fare molto di piu.

2025-07-24 via Nuitee
S
Salvatore family
8
Pros:

Una buona soluzione per qualche giorno di relax, hotel fronte mare e con una grande piscina infinity spettacolare, buono anche il ristorante in terrazza vista mare. Il weekend è molto affollato, molte famiglie con bambini e musica a volume un po’ troppo alto

2025-07-21 via Nuitee
A
Audun
10
Flott hotell ved havet
Pros:

Nydelig basseng og havtilgang som gjør det meste av opplevelsen. God service. Fine rom. God tilhørende restaurant.

2025-07-18 via Nuitee