Quest Wollongong

Hotels
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Quest Apartment Hotels
8.4 (454 reviews)
59 - 61 Kembla Street , Wollongong , au

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Clean
Spacious
Great location
Helpful staff
Cons:
Outdated facilities
Inconsistent service
Parking issues

Categories

Cleanliness
8.06
Overall cleanliness was praised, but some mentions of outdated facilities imply potential cleanliness issues.
Service
8.53
Customer service was mentioned positively in many reviews, but some inconsistency in staff demeanor affected sentiment.
Location
9.07
Multiple reviews highlighted the great location with easy access to restaurants, cafes, and attractions.
Room Quality
8.02
Rooms were generally spacious and comfortable, but some reviews noted that they might be slightly dated.
Amenities
8.05
Amenities were adequate but had some limitations, such as the lift condition and need for better kitchen equipment.
Value for Money
8.51
Overall a good value for the location and apartment quality, albeit with some areas needing improvement.
Food and Beverage
8.56
Dining options nearby received positive mentions, indicating the value of location in dining experiences.
Overall Experience
8.43
Most guests left satisfied with their experience, indicating they would return despite a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:19

Property Description

Prime Location near Wollongong Beach
Experience the ultimate convenience at Quest Wollongong, just steps away from the sandy shores of Wollongong Beach. Explore the vibrant Crown Street and Keira Street with a plethora of shops and cafes at your doorstep.

Modern and Spacious Apartments
Indulge in our contemporary 1 or 2 bedroom apartments, each offering separate lounge and dining areas, ideal for relaxation and entertainment. With fully equipped kitchens and laundry facilities, enjoy the comforts of home during your stay.

Convenient Amenities
Stay connected with our internet access and host successful meetings in our well-equipped meeting facilities. Whether for business or leisure, Quest Wollongong ensures a seamless and enjoyable experience for all guests.

Book your stay at Quest Wollongong today for a memorable beachside retreat.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.

Please note that there is a surcharge on all credit card payments. Please contact the property directly for individual card type charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WOL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs AUD 25 per day.

Location

Guest Reviews

8.4
Based on 454 reviews
Cleanliness: 8.06
Service: 8.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.43
O
Orysia • extended_group • au
10
Great option for a stay in central Wollongong
Pros:

Great position. Spacious and clean apartment with ample bathroom space. Enough parking. Option of free wifi. Very accommodating and cheerful staff when we arrived late in the evening

2026-07-04 • via Nuitee
J
Jackie • couple • au
10
2026-07-03 • via Nuitee
M
Melissa • extended_group • au
10
2026-06-20 • via Nuitee
S
Sonia • couple • au
8
Very good
Pros:

Close to everyone
Lots of space

Cons:

Internal doors didn’t shut

2026-06-09 • via Nuitee
A
Andrew • solo_traveller • au
10
2026-06-07 • via Nuitee
J
Joann • family_with_children • au
1
Very disappointing!
Pros:

The staff!!

Cons:

Mattresses are old and could feel the hard slats through it. Terrible sleep if any.
Asked for a topper and all they had was very thing bed cover thing. Asked the next morning and they put two single doonas on the bed. Made no difference. No TVs it the bedroom either. Nothing like a stay at any other Quest I’ve been to and we always stay at the Quest.

2026-06-03 • via Nuitee
R
Rosemary • extended_group • au
8
Comfortable stay in a good location
Cons:

The TV did not work very well. Hard to get any stations. Pity there isn't one in the bedroom anymore.

2026-05-26 • via Nuitee
T
Tolo • family_with_children • au
10
Nice modern and clean units meet our expectation
Pros:

Rooms were excellent

Cons:

Pipes were making noise during shower

2026-05-21 • via Nuitee
J
Julia • family_with_children • au
9
Modern and comfortable stay
Pros:

Modern, had recent renovations. Parking was easy. Close walk to restaurants and shops.

2026-05-20 • via Nuitee
R
Rebecca • solo_traveller • au
6
Great hotel in the CBD
Pros:

The location in the heart of Wollongong

Cons:

Parking was difficult

2026-05-03 • via Nuitee
J
Joanne • solo_traveller • au
8
Excellent- Will stay again
Pros:

Great location
Good customer support with check in
Very clean unit
Great facilities

Cons:

Kitchen items were limited
Some noise nearby over Friday/ Saturday nights

2026-04-27 • via Nuitee
A
Adrienne • couple • au
9
2026-04-26 • via Nuitee
A
Avideep • family_with_children • au
7
2026-04-19 • via Nuitee
K
Karen • couple • au
10
Short break away
Pros:

Very convenient located to a night out at 7 cut steakhouse and IPAC . Walking distance to both

Cons:

NS

2026-04-18 • via Nuitee
S
Sharon • extended_group • au
10
Great location and excellent accommodation , very comfortable beds and the bathrooms were excellent!!
Pros:

Was immaculate
Loved our stay

Cons:

Nothing

2026-04-18 • via Nuitee
B
Beazley • solo_traveller • au
7
2026-04-16 • via Nuitee
W
Warren • couple • au
10
Hotel was located to suit our needs. Great accommodation
Cons:

Nothing

2026-03-29 • via Nuitee
K
Kylie • family_with_children • au
9
It was fabulous !
Pros:

Great location, room was clean and had everything that we needed for our stay.

Cons:

In all honesty there was nothing that I didn't like

2026-03-29 • via Nuitee
N
Nick • solo_traveller • au
10
2026-03-10 • via Nuitee
B
Bessie • couple • au
10
2026-03-01 • via Nuitee