Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Wonderful views
Friendly staff
Comfortable rooms
Cons:
Inconsistent breakfast service
Need for updates in some areas

Categories

Cleanliness
8.21
Several reviews noted cleanliness positively, but concerns over staff levels during breakfast suggested room for improvement.
Service
9.18
Positive mentions of friendly and helpful staff throughout various reviews.
Location
9.22
Consistently highlighted for its excellent views and convenient access.
Room Quality
8.17
Rooms described as comfortable and well-presented, though some noted the need for updates.
Amenities
8.2
Improvements suggested regarding pool access; otherwise, most amenities received positive feedback.
Value for Money
8.66
Overall value was deemed reasonable, with significant positives outweighing negatives.
Food and Beverage
7.71
Food quality and variety had mixed feedback with suggestions for better breakfast options.
Overall Experience
8.68
Guests reported a pleasant stay with some noted issues, balancing towards a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:55

Property Description

Luxurious Accommodations
The air-conditioned rooms at Santarém Hotel offer modern amenities and stunning views of either the flatlands and Tagus River or the city. Each room is equipped with a flat-screen TV, safe, and minibar for a comfortable stay.

Relaxation and Recreation
Guests can unwind by the adult or children's pools, enjoy a rejuvenating massage, or stay active in the fitness centre. The terrace provides a perfect spot to savor a drink while taking in the scenic surroundings.

Dining Delights
Indulge in a culinary journey at Taberna do Quinzena Restaurant, offering a mix of regional and international cuisine with a view of the pool area. For lighter fare and refreshing beverages, the on-site bar is the perfect spot to unwind.

Experience luxury, relaxation, and culinary delights at Santarém Hotel. Book now for an unforgettable stay!

Important information:

Baby cots are available upon request.

Please note the property only allows 2 pets per reservation.

Massage service is available upon request

Renovation work is taking place from 00:00 to 23:59 daily. The gym and the spa are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2055 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
S
Stephanie • family_with_children • pt
8
2026-03-14 • via Nuitee
M
mariejocap • family_with_children • fr
9
Séjour agréable
Pros:

Petit déjeuner copieux et très diversifié au niveau choix

Cons:

RAS aucun point négatif

2026-03-14 • via Nuitee
M
Marilia • couple • pt
9
Repetiria mas não iria ao restaurante
Pros:

Limpeza, bons acessos, super confortável.

Cons:

Apesar de se notar que estava bastante limpo, as toalhas e fronhas estavam manchadas.
Piscina interior não estava disponível.
O restaurante muito fraco

2026-03-13 • via Nuitee
C
catarina • extended_group • xa
8
2026-03-11 • via Nuitee
W
weerapon • couple • th
10
2026-03-09 • via Nuitee
M
Mariana • family_with_children • es
8
Pros:

La estancia fue cómoda, estuve a gusto. Los empleados amables y si tuviera que volver, me alojaría en el mismo sitio.

Cons:

No encontré nada que me disgustara.

2026-03-09 • via Nuitee
E
Elenice • family_with_children • pt
10
2026-03-09 • via Nuitee
B
Brito • solo_traveller • pt
10
2026-03-08 • via Nuitee
M
Maria • couple • ca
9
2026-03-08 • via Nuitee
A
ana • family_with_children • gb
10
2026-03-05 • via Nuitee
S
Stephanie • couple • pt
10
Foi muito boa 👍
Pros:

Gostei da vista do quarto.

Cons:

O quarto podia ser um pouco maior.

2026-03-05 • via Nuitee
R
Rita • couple • pt
10
Pros:

Do pequeno-almoço e da cama que era super confortável.

Cons:

A banheira era pequena para dois! 😄

2026-03-03 • via Nuitee
M
Maria • family_with_children • pt
10
Pros:

Localização e conforto.

2026-03-03 • via Nuitee
A
Ana Isabel • couple • pt
8
2026-03-02 • via Nuitee
A
António • couple • pt
7
2026-03-02 • via Nuitee
M
Marta • solo_traveller • pt
10
Obrigada
Pros:

A vista , a limpeza e as comodidades

Cons:

Achei o pequeno almoço com pouca variedade

2026-03-02 • via Nuitee
D
Daniela • solo_traveller • mk
10
Excellent
Pros:

Great view, perfect room, spacious, clean, very polite personnel, wonderful hotel interior

2026-03-01 • via Nuitee
A
Alvaro • couple • pt
10
2026-03-01 • via Nuitee
J
Javier • couple • es
10
Estupendo hotel.
Pros:

Todo, es muy buen hotel tanto las habitaciones como el desayuno.

Cons:

Está en reformas y hay algunos servicios que no funcionan.

2026-02-28 • via Nuitee
R
Reos • solo_traveller • es
9
2026-02-28 • via Nuitee