Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Wonderful views
Friendly staff
Comfortable rooms
Cons:
Inconsistent breakfast service
Need for updates in some areas

Categories

Cleanliness
8.21
Several reviews noted cleanliness positively, but concerns over staff levels during breakfast suggested room for improvement.
Service
9.18
Positive mentions of friendly and helpful staff throughout various reviews.
Location
9.22
Consistently highlighted for its excellent views and convenient access.
Room Quality
8.17
Rooms described as comfortable and well-presented, though some noted the need for updates.
Amenities
8.2
Improvements suggested regarding pool access; otherwise, most amenities received positive feedback.
Value for Money
8.66
Overall value was deemed reasonable, with significant positives outweighing negatives.
Food and Beverage
7.71
Food quality and variety had mixed feedback with suggestions for better breakfast options.
Overall Experience
8.68
Guests reported a pleasant stay with some noted issues, balancing towards a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:55

Property Description

Luxurious Accommodations
The air-conditioned rooms at Santarém Hotel offer modern amenities and stunning views of either the flatlands and Tagus River or the city. Each room is equipped with a flat-screen TV, safe, and minibar for a comfortable stay.

Relaxation and Recreation
Guests can unwind by the adult or children's pools, enjoy a rejuvenating massage, or stay active in the fitness centre. The terrace provides a perfect spot to savor a drink while taking in the scenic surroundings.

Dining Delights
Indulge in a culinary journey at Taberna do Quinzena Restaurant, offering a mix of regional and international cuisine with a view of the pool area. For lighter fare and refreshing beverages, the on-site bar is the perfect spot to unwind.

Experience luxury, relaxation, and culinary delights at Santarém Hotel. Book now for an unforgettable stay!

Important information:

Baby cots are available upon request.

Please note the property only allows 2 pets per reservation.

Massage service is available upon request

Renovation work is taking place from 00:00 to 23:59 daily. The gym and the spa are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2132 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
J
Joana • couple • pt
8
2026-05-09 • via Nuitee
M
Milan • solo_traveller • cz
10
Pros:

Luxusní snídaně, vana na pokoji, fantasticky výhled do kraje, příjemný personál na recepci, velmi pohodlné postele

2026-05-08 • via Nuitee
A
Ann • family_with_children • us
9
In area to deal with family matters. Was nice to come back to hotel and relax
Pros:

exceptional breakfast buffet. on site parking

2026-05-07 • via Nuitee
A
Ana • couple • pt
9
Estadia agradável
Pros:

Os quartos são muito bons, a cama é confortável, a piscina exterior é agradável e o pequeno-almoço é muito bom.

Cons:

Achei a banheira muito alta, senti que podia escorregar ou tropeçar facilmente.

2026-05-07 • via Nuitee
R
Rafael • couple • pt
8
2026-05-05 • via Nuitee
M
Manuel • solo_traveller • pt
10
2026-05-05 • via Nuitee
M
Márcio • solo_traveller • pt
10
Estadia excelente e com qualidade
Pros:

Todo o serviço

Cons:

N/A

2026-05-04 • via Nuitee
W
Wilbert • couple • de
9
2026-05-04 • via Nuitee
S
Sara • family_with_children • pt
9
A great stay
Pros:

Everything. The Staff took into consideration all our needs and did the best to accommodate them, which I am really grateful for. We had a small issue with the safe in the room, but it was promptly solved. The Hotel had a busy weekend, but everyone worked as a team to allow all the guests to enjoy their time at the Hotel. The breakfast was functional and very good quality. The bed was really comfortable and the restaurant very good as well. Whenever I need to travel to the region I know where to stay. Thank you!

2026-05-04 • via Nuitee
J
João • couple • pt
10
2026-05-04 • via Nuitee
F
Filipe • couple • pt
9
2026-05-03 • via Nuitee
T
Todd Flora • solo_traveller • pt
10
Pros:

Great place beautiful view nice room big bed

2026-05-03 • via Nuitee
R
Ruben • couple • pt
10
2026-05-02 • via Nuitee
D
Da Silva Barbeiro • couple • ch
10
Magnifique merci pour tout
Pros:

Tout est magnifique

Cons:

Rien à dire

2026-05-01 • via Nuitee
C
Claudio • solo_traveller • pt
1
2026-04-30 • via Nuitee
H
Harald • solo_traveller • de
8
2026-04-29 • via Nuitee
G
Guilherme • solo_traveller • pt
5
No geral é um bom hotel de quatro estrelas
Pros:

Espaço agradável. Pequeno-almoço ok. Ovos mexidos bons mas nem sempre disponíveis.

Cons:

Falta de isolamento de ruído no quarto. Ouve se constantemente o barulho do elevador quando se está no quarto.

2026-04-29 • via Nuitee
M
Margarida • solo_traveller • pt
7
O hotel merece um pequeno-almoço muito melhor, de resto tudo ótimo 👌.
Pros:

Da Suíte

Cons:

Pequeno almoço

2026-04-23 • via Nuitee
P
Pedro • extended_group • es
9
2026-04-23 • via Nuitee
J
João Carlos • couple • br
9
Pros:

Das pessoas, localização

2026-04-20 • via Nuitee