Palace Hotel Lake Como

Hotels
8.6 (2107 reviews)
Lungo Lario Trieste 16 , Como , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Comfortable beds
Cons:
Small room size
Issues with air conditioning

Categories

Cleanliness
8.81
Guests found the hotel very clean and well-maintained, with mentions of cleanliness in positive contexts.
Service
8.98
Consistently praised, with specific mentions of warm and attentive staff who enhance the guest experience.
Location
9.12
Repeatedly highlighted as fantastic, central, and convenient for exploration.
Room Quality
7.97
Mixed feedback; some guests specified room size issues while others enjoyed their accommodations.
Amenities
8.4
Amenities were reported as good, though some reviews did not mention any significant issues.
Value for Money
8.46
Generally viewed as appropriate for the level of service and location, receiving positive nods.
Food and Beverage
8.51
Breakfast options were specifically mentioned as excellent and well-received by guests.
Overall Experience
8.58
Reviews highlighted a memorable stay with suggestions to return, reflecting a positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 11:59

Property Description

Lakefront Location on Lake Como

The Palace Hotel, nestled in landscaped gardens on the shores of picturesque Lake Como, offers a serene retreat just a stone's throw away from Como Cathedral.

Blend of History and Modernity

Comprising of two distinct buildings, one steeped in history and the other boasting modern architecture, Palace Hotel Lake Como seamlessly blends the charm of the past with contemporary comforts.

Elegant Accommodations and Dining

Indulge in classically styled rooms, some with stunning lake views, equipped with modern amenities. The on-site Restaurant Antica Darsena presents a culinary journey with Mediterranean and Italian delicacies in a sophisticated ambiance.

Book your stay at Palace Hotel Lake Como for a harmonious fusion of luxury, history, and breathtaking views.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges are applicable.

Location

Guest Reviews

8.6
Based on 2107 reviews
Cleanliness: 8.81
Service: 8.98
Location: 9.12
Room Quality: 7.97
Amenities: 8.4
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.58
C
CaliforniaRichard_00 Couples
10
The world is at your fingertips when you stay at the Palace Hotel
Pros:

The Palace Hotel in Como (the city) on the southern tip of Lake Como is a solid choice as a home base for exploring the region. The ferry boat ticket office is right across the street, and it’s a 58-second walk from Como Nord Lago, the regional train station (get the Trenord app) towards Milan, and three more seconds to a public bus terminal. Pretty darn perfect location.

The MXP airport was 50 minutes by private car at a cost of 150 Euros or 15 euros by private bus shuttle — but you have to get to the larger train station, Como San Giovanni, for that bus. That station is a 15 to 20-minute walk east of the hotel, and up a steep set of stairs (speaking of steep), you can just get a taxi (over-charged) rate of 20 euros to that station from the hotel.

City restaurants galore are behind the hotel, and plenty of tourists’ restaurants north to the lake edge. Walk to the west a couple of steps, and you’ll find a major square with some fine eateries, a pharmacy, and a bank with suitable ATM rates.

The world is at your fingertips when you stay at the Palace Hotel.

The front desk staff were ALL very friendly and helpful at every encounter. I was an early arrival and was informed that my room would be ready at 3 p.m. At 2:55 p.m. I received a call that I could retrieve my room key card and bags, which they stored for me… pretty great timing. As this was peak season, I did not expect an early check-in. The elevator is a typical tiny European hoist; if you are claustrophobic, turn around and take the stairs.

My choice of room rate offered a direct view of the lake with an operable window. Pleasantly designed with a tiny bit of dated fru-fru as we say in the theatre. The bed and pillows were perfect. Housekeeping staff on top of all your needs. I was there during a heat wave, and the room was comfortable, but I could never cool it to my fantasy of Elsa’s Frozen castle. My only small complaint is that the hotel does not believe in towel hooks nor towel racks. A personal frustration for me as I like to reuse towels as an environmental issue. I also like to hang a ditty bag in a bathroom… alas, only one small peg to be found on the wall and over the toilet - not a great location. Speaking of being small - it’s a pretty great hotel if the lack of a towel rack is your only complaint.

Breakfast was included in my rate and was deliciously extensive with eggs, meats, fresh fruits, cereals, breads galore, and self-serve Prosecco; the epitome of a civilized breakfast. The staff were very attentive and efficient. Each of them was a model of customer-service perfection. The Garden Bar was delicious and among the best wait-staff ever. The bartender was an artist.

I would stay there again, but do suggest you check the rates of the other hotels on the square, as the Palace should be just a couple of euros less. Very enjoyable stay at the Palace.

2026-06-25 via Tripadvisor
A
Al Ateia solo_traveller jo
9
2026-06-24 via Nuitee
G
gary couple gb
3
overpriced
Pros:

location

Cons:

hotel was dated and in need of an extensive refurb. overpriced

2026-06-24 via Nuitee
S
Samaras couple gr
8
Pros:

Άψογη τοποθεσία. Δίπλα στη λίμνη και με εύκολη πρόσβαση στο κέντρο με τα πόδια. Δεν θα μπορούσε να είναι σε καλύτερο σημείο. Είχε δωρεάν παρκινκ που είναι πολυ θετικό

Cons:

Το μόνο αρνητικό ήταν ότι μετά το γυμναστήριο ένα άτομο από το προσωπικό σχολίασε αρνητικά τα ρούχα μας για το πρωινό, με αρκετά άσχημο ύφος. Δεν περιμέναμε τέτοια συμπεριφορά και μας χάλασε λίγο τη διάθεση.

2026-06-22 via Nuitee
S
samantha75 solo_traveller ch
8
Pros:

Très agréable séjour

2026-06-20 via Nuitee
M
Metab solo_traveller sa
10
2026-06-20 via Nuitee
N
nicola couple gb
10
Excellent, welcoming would definitely stay there again.
Pros:

The staff were extremely helpful and friendly, lovely hotel with an amazing gym.

Food was excellent and a perfect location in an exquisite building.

2026-06-19 via Nuitee
M
Melissa couple nl
5
Pros:

Locatie

Cons:

Oude, kleine kamers. Ontbijt erg slecht

2026-06-19 via Nuitee
H
Huseynova couple az
10
2026-06-19 via Nuitee
G
Gabriel couple es
7
2026-06-17 via Nuitee
C
Cathy couple ca
10
2026-06-17 via Nuitee
A
adrianus couple be
6
Verouderde accomedaties, buitenterras niet open, kwaliteit eten in restaurant matig. Tijd voor een grootschalige renovat
Pros:

De ligging

Cons:

Behoorlijk verouderd

2026-06-16 via Nuitee
D
Diane solo_traveller us
10
Just loved it, thank you.
Pros:

Loved it

Cons:

Nothing

2026-06-16 via Nuitee
M
MERCEDES couple au
10
Great hotel very well located.
Pros:

Loved the location, the staff and facilities. Breakfast was incredible !!!

Cons:

Nothing !

2026-06-15 via Nuitee
O
Ohoud couple ae
6
Great staff and service, but the room and lake view did not meet my expectations.
Pros:

The staff were wonderful—very friendly, welcoming, and always ready to help. The location is convenient and the hotel has a classic charm.

Cons:

I booked a Lake View room expecting a peaceful and panoramic view of Lake Como, but unfortunately it overlooked the busier side with traffic and activity rather than the relaxing scenery I had hoped for. The room was also quite small and had a slight old smell, which affected the overall experience.

2026-06-15 via Nuitee
E
ELEFTHERIOS couple gr
10
2026-06-14 via Nuitee
A
Andreas couple de
10
Alles Toll
Pros:

Sehr gute Lage mitten in der Stadt und doch direkt am See. Nettes Personal sehr gutes Essen.

2026-06-13 via Nuitee
A
Anna couple tz
10
2026-06-12 via Nuitee
E
ermal couple al
10
2026-06-11 via Nuitee
S
Sanjay solo_traveller gb
10
2026-06-10 via Nuitee