Comfort Inn & Suites IAH Bush Airport – East

Hotels
•
Choice Hotels International
6.8 (255 reviews)
7014 Will Clayton Pkwy, Humble, Texas, 77338 , Humble , US
1-281-446-9997

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Facilities

Free breakfast
Express check-out
Fireplace in lobby
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Good staff
Cons:
Dirty property
Poor amenities
Unsatisfactory service

Categories

Cleanliness
5.51
The property was reported as dirty and unclean, with infestations and poor maintenance.
Service
8.48
Staff were generally described as good, but experiences with the front desk were mixed.
Location
8.52
The convenience from the airport was a noted pro, despite concerns about the area.
Room Quality
5.97
Several reviews mentioned issues with damage and lack of proper facilities in the rooms.
Amenities
5
Pool was reported as closed and exercise equipment was in poor condition.
Value for Money
6.96
The price was considered acceptable for a night but did not meet expectations.
Food and Beverage
7.01
Breakfast was rated poorly with limited variety and quality.
Overall Experience
6.98
Mixed feelings about the stay, with various issues leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:51

Property Description

Amenities and Facilities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a fireplace in the lobby, a picnic area, and a vending machine.

Breakfast and Business Services
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM. Featured amenities include a 24-hour business center, express check-in, and express check-out.

Event Space and Airport Shuttle
Planning an event in Humble? This hotel has 10226 square feet (950 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.

Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries.

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.8
Based on 255 reviews
Cleanliness: 5.51
Service: 8.48
Location: 8.52
Room Quality: 5.97
Amenities: 5
Value for Money: 6.96
Food and Beverage: 7.01
Overall Experience: 6.98
W
Willie
8
Pros:

The carpet had a odor. The elevator buttons are broken and the room door has a wide gap.

2025-10-10 • via Nuitee
E
ELIAS • partner
6
Pros:

Necesita remodelación en toda la propiedad y habitaciones.

2025-10-06 • via Nuitee
E
Eltoris
8
Pros:

Wait staff were polite room was clean will rent a room again at this location.

2025-10-05 • via Nuitee
E
EZRA • family
10
Pros:

Hotel was very conveniently located

2025-10-04 • via Nuitee
M
Mary Anna • partner
6
Pros:

Hotel needs renovating. Doors were dirty/need painting. The elevator buttons were broken, the pool was closed due to it being dirty. The outside of the building is a little worn and doesn’t look like the pictures.The rooms were cleaned pretty okay. Carpets/halls smelled. You get what you pay for. Beds were comfortable

2025-10-03 • via Nuitee
T
Tamala
6
Pros:

I had a problem that there was no caffinated coffee in my rooom. In fact, no rooms had this available. Then the front door was not working. When I first came in, I rang the bell and I said "is anyone there." There was a man on my side of the check in and I thought he was a customer, and his tone was negative and he responded, "it is me."

2025-10-02 • via Nuitee
T
Toni
6
Pros:

Not enough t towels

2025-09-30 • via Nuitee
A
Anthony
8
Pros:

Not bad for a nights stay, ice machine was down. Tv cable in living room wasn't getting good reception so moved into roo. To relax, but still limited on channels available without static or freezing up. Overall stay was ok

2025-09-29 • via Nuitee
T
Timothy
4
Pros:

People living in hotel, run down

2025-09-27 • via Nuitee
A
Adeyemi
2
Pros:

.

2025-09-27 • via Nuitee
J
Jimmy
8
Pros:

Did use any amenities

2025-09-26 • via Nuitee
J
Jason
2
Pros:

They advertised a pool but when you got there the pool is shut down in full of green slime

2025-09-25 • via Nuitee
S
Sylvia • friends
6
Pros:

The swimming pool was closed, and somehow the TVs in the room weren't connected to a signal.

2025-09-24 • via Nuitee
M
Micheal
8
Pros:

Convienient from airport no problem checking in except someone was in the room assigned to me but clerk took care of it and got me another room promptly. Security deposit returned at checkout. For the most part decent enough the elevators seem a bit outdated. For the orice reqlly no complaints very quiet

2025-09-18 • via Nuitee
S
Samira • family_with_children
4
Pros:

Wasn't been giving towels and the breakfast was making me sick

2025-09-14 • via Nuitee
R
Reynord • partner
10
Pros:

Everything worked out for me

2025-09-05 • via Nuitee
N
Noemi • family
2
Pros:

The property was dirty and ac was not working . Property smelled

2025-08-31 • via Nuitee
G
George Thomas
10
Pros:

The staff was excellent, the property is run down.

2025-08-31 • via Nuitee
C
Carlos • family
2
Pros:

Very unclean

2025-08-30 • via Nuitee
J
Jesscia
2
Pros:

I was denied a check in because of my photo paper DL and lost my 2 day payment and they wouldn’t even let the person who purchased reservation change it to be able to check in

2025-08-28 • via Nuitee