Mercure Sheffield St Paul's Hotel & Spa

Hotels
•
Mercure
8 (4333 reviews)
119 Norfolk Street , Sheffield , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast options
Parking challenges

Categories

Cleanliness
7.64
General praise for cleanliness, with a few comments about room issues.
Service
8.61
Overall positive comments about staff friendliness and assistance.
Location
9.15
Highly praised location, particularly for convenience and proximity to attractions.
Room Quality
7.6
Comfortable room but mentions of needing updates and mixed opinions.
Amenities
7.13
Some amenities like the spa received criticism, affecting overall satisfaction.
Value for Money
8.09
Generally good value, with specific mention of parking costs.
Food and Beverage
7.64
Breakfast quality was average, which lowers the rating.
Overall Experience
8.11
Positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:05

Property Description

Luxurious Accommodation
The 4-star rooms at Mercure Sheffield St Paul's Hotel & Spa offer elegant decor, satellite TV, and modern amenities including air conditioning and Wi-Fi access.

Relaxation and Wellness
Guests can unwind at Spa Naturel with a sauna, steam room, ice fountain, and indoor swimming pool. The fitness centre is equipped with state-of-the-art facilities for a rejuvenating workout.

Fine Dining Experience
Indulge in a culinary journey at The Yard Restaurant with a menu featuring quality steaks and fresh seafood. Enjoy classic cocktails at the champagne bar or opt for 24-hour room service for a private dining experience.

Experience luxury and comfort at Mercure Sheffield St Paul's Hotel & Spa. Book now for an unforgettable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The hotel offers discounted parking rates for a nearby car park. The address is 72 Charles St, Sheffield S1 2NB.

Please note that the credit card used to book must be presented on arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4333 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
S
steven • couple • gb
9
Great stay in a brilliant city.
Pros:

Great location and a well equipped clean hotel

2026-02-14 • via Nuitee
L
Lauren • couple • gb
9
Pros:

Great location and it was a comfortable stay.

2026-02-14 • via Nuitee
J
Jodie • couple • gb
10
2026-02-13 • via Nuitee
A
Annemarie • couple • gb
10
2026-02-12 • via Nuitee
T
Tina • family_with_children • gb
10
2026-02-11 • via Nuitee
L
Lynn • couple • gb
10
As well as the above we loved the friendliness and care of all the staff we came into contact with
Pros:

The location was ideal for us.

Cons:

Close proximity to the Lyceum

2026-02-11 • via Nuitee
J
Julie • couple • gb
9
Fantastic.
Pros:

Location, rooms everything really.

Cons:

N/A

2026-02-10 • via Nuitee
P
Phoebe • couple • gb
9
Pros:

Ideal location, friendly staff, lovely pool & Spa

Cons:

When using the spa, gym/spa members not hotel guests very rude, even moved my possessions out of a locker.

2026-02-09 • via Nuitee
B
Brendan • extended_group • gb
8
nice hotel and perfect for a quick city centre break
Pros:

Perfect to visit the city centre and not far at all from the railway station

Cons:

Tv wasn’t showing any sports in the main bar

2026-02-09 • via Nuitee
S
Stacey • couple • gb
8
Nice hotel, perfect for visiting the city attractions
Pros:

Perfect location, spacious rooms and really friendly staff. Lovely breakfast too.

Cons:

Spa and pool need updating a tad and could’ve been cleaner.

2026-02-09 • via Nuitee
J
Jackie • couple • gb
8
2026-02-08 • via Nuitee
K
Katie • couple • gb
10
2026-01-31 • via Nuitee
L
Louise • couple • gb
10
A beautiful hotel with spa facilities
Pros:

A beautiful location very central for shops and Winter Gardens

Cons:

Nothing

2026-01-29 • via Nuitee
K
Katy Barker • couple • gb
9
Pros:

How clean it was

Cons:

No big lights to get ready or long walk mirror in room

2026-01-29 • via Nuitee
N
Neil • family_with_children • gb
10
Pros:

Comfy room and lovely staff

2026-01-27 • via Nuitee
S
Siabahn Chevy • solo_traveller • gb
9
I would book again.
Pros:

I really liked th lobby area location and restaurant..my room was also comfortable

Cons:

I think the gym spa area is dated now.

2026-01-26 • via Nuitee
A
Alison • couple • gb
5
A poor show
Pros:

Location

Cons:

Quite a lot
Firstly they didn’t have any brandy in the bar you would expect a hotel bar to have a good selection of drinks
Secondly no room service when we asked we was told to order uber eats to the room?
How bazar!!
The room didn’t have any complimentary water
The to remote didn’t work so we couldn’t get to use the tv
And the bed lining was rough like sand paper.. there’s no mattress protection on and you can feel the springs in the bed
Overall we wouldn’t be staying there again

2026-01-26 • via Nuitee
B
Billy • solo_traveller • gb
9
2026-01-26 • via Nuitee
P
Philomina • couple • gb
6
2026-01-26 • via Nuitee
W
Walker • family_with_children • gb
9
Pros:

Location, Facilities, Pool, Spa, Food

Cons:

The Weather

2026-01-26 • via Nuitee