voco Sheffield

Hotels
Voco
8 (4535 reviews)
119 Norfolk Street , Sheffield , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast options
Parking challenges

Categories

Cleanliness
7.64
General praise for cleanliness, with a few comments about room issues.
Service
8.61
Overall positive comments about staff friendliness and assistance.
Location
9.15
Highly praised location, particularly for convenience and proximity to attractions.
Room Quality
7.6
Comfortable room but mentions of needing updates and mixed opinions.
Amenities
7.13
Some amenities like the spa received criticism, affecting overall satisfaction.
Value for Money
8.09
Generally good value, with specific mention of parking costs.
Food and Beverage
7.64
Breakfast quality was average, which lowers the rating.
Overall Experience
8.11
Positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:05

Property Description

Luxurious Accommodation
The 4-star rooms at Mercure Sheffield St Paul's Hotel & Spa offer elegant decor, satellite TV, and modern amenities including air conditioning and Wi-Fi access.

Relaxation and Wellness
Guests can unwind at Spa Naturel with a sauna, steam room, ice fountain, and indoor swimming pool. The fitness centre is equipped with state-of-the-art facilities for a rejuvenating workout.

Fine Dining Experience
Indulge in a culinary journey at The Yard Restaurant with a menu featuring quality steaks and fresh seafood. Enjoy classic cocktails at the champagne bar or opt for 24-hour room service for a private dining experience.

Experience luxury and comfort at Mercure Sheffield St Paul's Hotel & Spa. Book now for an unforgettable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The hotel offers discounted parking rates for a nearby car park. The address is 72 Charles St, Sheffield S1 2NB.

Please note that the credit card used to book must be presented on arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4535 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
K
Kit solo_traveller gb
7
2026-06-05 via Nuitee
A
Aggie solo_traveller gb
7
Pros:

Been before and great location for wedding at the town hall

Cons:

My bathroom flooded after one shower, and no one came to clean on my second day so had a damp bathroom and no dry towels

2026-06-04 via Nuitee
M
Martyn couple gb
9
2026-06-03 via Nuitee
G
Graham solo_traveller gb
8
2026-06-02 via Nuitee
L
Laura couple gb
10
Great stay
Pros:

Location, room, facilities, view were all great

Cons:

Nothing

2026-06-02 via Nuitee
solo_traveller gb
8
2026-06-02 via Nuitee
Y
Yvonne solo_traveller gb
9
Pros:

We liked the location from the train station and the staff were lovely we asked for a fan as the air con wasn't working and the breakfast was brilliant lots of choice my son requested hot milk with his weetabox and they brought it for him

Cons:

The pool changing rooms were quite confusing the directions to the pool were very confusing from the changing rooms resulting in my autistic son being overwhelmed and couldn't find his way to the changing area as was 2 doors he panicked and tried to to come to the ladies and slipped and hurt him self even in the ladies changing room was confusing how to find the pool amd exit maybe it was us

2026-06-02 via Nuitee
E
Emily solo_traveller gb
7
2026-06-02 via Nuitee
L
Laura couple gb
9
Great stay
Pros:

Great location, spacious room, good view and liked having the use of a pool

Cons:

Nothing

2026-06-02 via Nuitee
J
Jana couple cz
10
2026-06-01 via Nuitee
M
Mark family_with_children gb
8
Pros:

Great location situated in the heart of the city centre and a 10 minute walk from the station

Cons:

Nothing

2026-06-01 via Nuitee
I
Isobel couple gb
7
2026-06-01 via Nuitee
S
Suzanne solo_traveller gb
10
Pros:

Exceptional staff - every member of staff we met were very welcoming and professional.

2026-05-31 via Nuitee
T
Tina solo_traveller gb
9
Short break in Sheffield
Pros:

Central location. Large room. Friendly staff. Comfy bed, pillows & shower. Pool facilities were free. Stayed previously when it was Mercure and it was a chargeable fee for pool and we never bothered that time.

Cons:

Sauna wasn't working. Didn't have dairy free milk despite asking for it at reception. Not enough storage space in rooms. Only 2 drawers. Bedside table was like a basic table. Bedside lampshade a bit tatty. One packet of biscuits for 2 people felt a bit mean. Some parts of room needs some TLC & refurbishment. Some parts of the room didn't feel it was cleaned properly like bathroom. Needs a main (big light) in the room. The smaller mood lights hard to see.

2026-05-30 via Nuitee
R
Rowley solo_traveller gb
7
Pros:

I liked the room, the Aircon, the spa downstairs but to which was saddened to notice the sauna was out of use as that's my favourite, would have liked to have at least been told about that but nonetheless we did enjoy our stay and will be back! Thank you :)

Cons:

The pillows, quite flat and not very comfy, the bed in itself mattress and all was comfortable for a night stay, when come for a extended stay would like an extra pillow or two for me and my friend. Everything else no faults :)

2026-05-30 via Nuitee
R
Rugare couple gb
10
2026-05-30 via Nuitee
A
Adrian solo_traveller gb
10
Great stay
Pros:

Very friendly.very comfy room fantastic location.

Cons:

The Air con did not seem to work.it was quite warm during our stay.

2026-05-29 via Nuitee
G
Gary solo_traveller gb
7
2026-05-28 via Nuitee
C
Clive solo_traveller gb
4
2026-05-28 via Nuitee
C
Chelsey solo_traveller gb
10
2026-05-27 via Nuitee