Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Beautiful location
Great food
Cons:
Inadequate signage
Needs modernization
Service issues

Categories

Cleanliness
8.05
Reviews indicate clean rooms, though issues with service may suggest inconsistent cleanliness.
Service
8.55
Generally positive reviews about staff and service, with a note on occasional service issues.
Location
9.05
Consistently praised across multiple reviews for its excellent location.
Room Quality
7.55
Some reviews mentioned aging furniture and discomfort with bed quality.
Amenities
8.05
Good amenities like spa and pool are mentioned, but some facilities need updating.
Value for Money
8.05
Mixed signals with some mentioning high prices against quality received.
Food and Beverage
8.55
The restaurant and food quality received numerous compliments.
Overall Experience
8.55
Overall, reviews reflect a positive experience with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:00

Property Description

Luxurious Spa Experience
Indulge in the Villa Sassa’s 3,000 m² Spa and Wellness Club featuring indoor and outdoor pools, a hot tub, sauna, Turkish bath, and fitness center. Relax with a variety of beauty treatments and massages, ensuring a rejuvenating stay.

Scenic Views and Balcony Comfort
Enjoy breathtaking panoramic views of Lugano, Lake Lugano, and the surrounding mountains from the comfort of your room's balcony. Each room is well-equipped with amenities such as satellite TV, a minibar, and a safety deposit box for a luxurious and relaxing retreat.

Culinary Delights
Savor Swiss, Italian, and international cuisine at the restaurant Ai Giardini di Sassa. Dine indoors or on the terrace overlooking the picturesque surroundings. Unwind with a drink at the on-site bar for a perfect end to your day.

Experience luxury and relaxation at Villa Sassa Hotel, Residence & Spa - Ticino Hotels Group. Book now for an unforgettable stay.

Important information:

Please note that credit cards from third parties are not accepted.

Please note that pets are not allowed in the spa area and in the restaurant, but only in the rooms, common areas and bars.

Please note that an additional charge of CHF 35 per night will be applied for pets.

Sauna and Turkish bath are separate for men and women and please note that spa access is not included for Secret Deals.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Dishware not included; available upon request and extra fee.

For security, privacy and in accordance with our corporate policies, food and beverages from outside delivery services (delivery) are not allowed to be brought in and consumed. Our in-house dining outlets, including bar, bistro, restaurant and room service, are available to best meet your every culinary need.

The room categories STUDIO APARTMENT- ONE BEDROOM APARTMENT and TWO BEDROOM APARTMENT have the hotel service (cleaning if the room and towels changing) every 3 days.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Location

Guest Reviews

8.3
Based on 2189 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
S
saxena couple ch
8
good hotel resort with a nice pool and jacuzzi.
Pros:

breakfast was good. the view from the restaurent is great.

Cons:

there could be a shuttle service from the hotel to the city centre.

2026-08-28 via Nuitee
G
Galkova couple ch
10
Highly recommended
Pros:

Live this property! Amenities, location, service - everything is excellent !

2026-08-28 via Nuitee
A
Anastasiia couple ch
9
2026-08-28 via Nuitee
C
Cinzia solo_traveller it
10
Pros:

La spa

Cons:

Niente

2026-08-28 via Nuitee
V
Vincenzo couple ch
10
TOP
2026-08-28 via Nuitee
M
Michael Connick solo_traveller gb
10
Pros:

Large and well set out apartment

Cons:

Up hill walk back from the centre of town. But bus 461 was very frequent for our return

2026-08-27 via Nuitee
B
Barbara solo_traveller ch
8
Pros:

Das gesamte Personal war zuvorkommend und sehr nett. Ich reiste mit einem grossen Hund. Das Personal war so unvoreingenommen - DANKE 🥰🥰🥰

Cons:

Es scheint etwas in die Jahre gekommen.

2026-08-27 via Nuitee
M
Markus family_with_children ch
9
Very good breakfast in the terrace overlooking lugano and the lake
Pros:

Great variety of very good food

Cons:

Hotel needs repainting

2026-08-25 via Nuitee
L
Loris couple gb
10
Amazing hotel
Pros:

Don't know where to start. This hotel was simply amazing. The location is prime, with the restaurant area giving a breathtaking view over the city. Our suite had its own mini garden which was great for our small dog, and the mini garden gave way to the pool area, which was so convenient for us.
The facilities of the hotel are incredible. The largest gym I've ever seen in a hotel, a beautiful spa, and some great food service whether at the bistrot, restaurant, or pool area. We will be back!

Cons:

The only thing I would say was that the warm food at breakfast (eggs, bacon, beans, etc.) could have been a little better. The eggs were too salty, bacon not cooked enough (to my taste), and the beans didn't have much flavor. But that's because I have to pick something negative to pick on.

2026-08-25 via Nuitee
A
Anna family_with_children ch
6
Lovely views and good location, staff were friendly, the building could do with a repaint.
Cons:

The rooms were a long way from the main reception and the breakfast area. We were travelling with two grandmas (80 years plus) so accommodation much nearer to the main building would have been better. The building looked like it needed a repaint. Our room had aircon in the living room but not in our bedrooms. The restaurant at the hotel was very expensive and the quality not as good as other restaurants we visited in Lugano.

2026-08-24 via Nuitee
W
WŁAŚCICIEL family_with_children pl
10
Pobyt super.
Pros:

Śniadanie super.

2026-08-23 via Nuitee
H
Hans solo_traveller ch
9
2026-08-23 via Nuitee
C
Curda solo_traveller ch
7
2026-08-23 via Nuitee
D
Daniel family_with_children ch
7
2026-08-22 via Nuitee
M
Markus couple ch
7
2026-08-22 via Nuitee
C
Christine solo_traveller it
10
2026-08-22 via Nuitee
F
Francesca couple it
8
2026-08-21 via Nuitee
I
Ivan couple us
9
2026-08-21 via Nuitee
M
Mark family_with_children gb
8
A very friendly and comfortable place to stay.
Pros:

The staff were exceptionally friendly and accommodating, and moved us to two rooms with balconies because they had become free. The hotel rooms were very spacious.

Cons:

It wasn’t in the hotel’s control but the weather meant we couldn’t use the pool and outdoor facilities.

2026-08-21 via Nuitee
B
Bjelanovic-Jankovic family_with_children rs
9
2026-08-21 via Nuitee