Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Beautiful location
Great food
Cons:
Inadequate signage
Needs modernization
Service issues

Categories

Cleanliness
8.05
Reviews indicate clean rooms, though issues with service may suggest inconsistent cleanliness.
Service
8.55
Generally positive reviews about staff and service, with a note on occasional service issues.
Location
9.05
Consistently praised across multiple reviews for its excellent location.
Room Quality
7.55
Some reviews mentioned aging furniture and discomfort with bed quality.
Amenities
8.05
Good amenities like spa and pool are mentioned, but some facilities need updating.
Value for Money
8.05
Mixed signals with some mentioning high prices against quality received.
Food and Beverage
8.55
The restaurant and food quality received numerous compliments.
Overall Experience
8.55
Overall, reviews reflect a positive experience with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:00

Property Description

Luxurious Spa Experience
Indulge in the Villa Sassa’s 3,000 m² Spa and Wellness Club featuring indoor and outdoor pools, a hot tub, sauna, Turkish bath, and fitness center. Relax with a variety of beauty treatments and massages, ensuring a rejuvenating stay.

Scenic Views and Balcony Comfort
Enjoy breathtaking panoramic views of Lugano, Lake Lugano, and the surrounding mountains from the comfort of your room's balcony. Each room is well-equipped with amenities such as satellite TV, a minibar, and a safety deposit box for a luxurious and relaxing retreat.

Culinary Delights
Savor Swiss, Italian, and international cuisine at the restaurant Ai Giardini di Sassa. Dine indoors or on the terrace overlooking the picturesque surroundings. Unwind with a drink at the on-site bar for a perfect end to your day.

Experience luxury and relaxation at Villa Sassa Hotel, Residence & Spa - Ticino Hotels Group. Book now for an unforgettable stay.

Important information:

Please note that credit cards from third parties are not accepted.

Please note that pets are not allowed in the spa area and in the restaurant, but only in the rooms, common areas and bars.

Please note that an additional charge of CHF 35 per night will be applied for pets.

Sauna and Turkish bath are separate for men and women and please note that spa access is not included for Secret Deals.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Dishware not included; available upon request and extra fee.

For security, privacy and in accordance with our corporate policies, food and beverages from outside delivery services (delivery) are not allowed to be brought in and consumed. Our in-house dining outlets, including bar, bistro, restaurant and room service, are available to best meet your every culinary need.

The room categories STUDIO APARTMENT- ONE BEDROOM APARTMENT and TWO BEDROOM APARTMENT have the hotel service (cleaning if the room and towels changing) every 3 days.


Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for CHF 70 per person per night when using an existing bed.
    People 3 years old and over stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 15 per day.

Location

Guest Reviews

8.3
Based on 2071 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
S
Sven • couple • de
10
2026-06-06 • via Nuitee
A
Angelika • couple • de
9
2026-06-05 • via Nuitee
P
Popa • solo_traveller • dk
7
Nice place with nice views.
Pros:

Nice big hotel, big rooms with balcony. Helpfull front office staff.

Cons:

16 euros for a "mojito" that was not even a mojito i think is too much. We mentioned that mojito was not really a mojito, but the waitress did not react in any way, just passive. Maybe she just did not know how a real mojito should look/taste like.

We don't really see the point of presenting and asking for pillows preferance and option, when in the room there are still the classic hotel pillows. Maybe was just for research among guests.

2026-06-04 • via Nuitee
T
Tobias • family_with_children • nl
8
2026-06-03 • via Nuitee
T
Theo • couple • ch
8
2026-06-03 • via Nuitee
A
Anatoly • solo_traveller • it
10
2026-06-02 • via Nuitee
C
Corrado • solo_traveller • it
10
Pros:

Location e accoglienza

Cons:

Nulla

2026-06-01 • via Nuitee
P
Patrizia • couple • it
1
Non tornerò
Pros:

La struttura vista dall’esterno e’ molto bella ed elegante.

Cons:

La camera junior suite vista lago , non corrispondeva a quanto prenotato, le prese della corrente non funzionavano e non abbiamo potuto ricaricare il telefono. I mobili vecchi e rovinati. I condizionatori accesi emettevano un rumore assordante e molto fastidioso, tanto che li abbiamo spenti. Le poltrone quanto siamo entrati erano messe a caso , ammucchiate. La colazione no comment , croissant e dolci duri perché non freschi e non di qualità .

2026-05-31 • via Nuitee
M
MARIOS • couple • gr
2
Από τις χειρότερες. Για την ακρίβεια η δεύτερη χειρότερη για όσα χρόνια ταξιδεύω στην Ευρώπη.
Pros:

Μόνο η θέα.

Cons:

Δεν είχε κλιματισμό. Όταν παραπονεθήκαμε μας είπαν να φέρουν ανεμιστηρες, με 36 βαθμούς.Μύριζε σαν νοσοκομείο και ενώ είχαμε κλείσει τρεις ημέρες, μείναμε μόνο μια.

2026-05-31 • via Nuitee
O
Olga • couple • ru
8
2026-05-31 • via Nuitee
B
Brendan • solo_traveller • ch
10
Pros:

all good

2026-05-30 • via Nuitee
I
Ingo • couple • ch
8
Sehr schöner entspannter Aufenthalt. Personal sehr freundlich und immer mit einem Lächeln.
2026-05-29 • via Nuitee
E
Elenore11 • solo_traveller • de
6
Pros:

Sehr weit vom Lago zu Fuß entfernt. Taxi sehr teuer .
Zu Fuß sehr anstrengend

Cons:

Entfernung

2026-05-29 • via Nuitee
F
Fatlinda • solo_traveller • ch
10
2026-05-28 • via Nuitee
E
esther • couple • ch
9
2026-05-27 • via Nuitee
F
Flavien • couple • ch
10
2026-05-27 • via Nuitee
H
Halina • solo_traveller • ch
10
Pros:

Alles war perfekt!

2026-05-26 • via Nuitee
M
Małgorzata • couple • pl
10
2026-05-26 • via Nuitee
H
Hilary • couple • au
7
A pleasant stay up the hill.
Pros:

Our suite was large and comfortable. The breakfast was great and the hotel grounds were lovely. We had a fabulous dinner at the restaurant one evening. It is up the hill and has a beautiful view. We chose to walk everywhere however bear in mind it is up the hill and therefore a hefty hike.

Cons:

Our room was over the vents from the garage which were intermittently noisy. The hotel is looking tired and could use a refresh however it was clean. The room was sparsely furnished however this was not a problem.

2026-05-25 • via Nuitee
C
Cihan • couple • dk
10
2026-05-25 • via Nuitee