Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious rooms
Beautiful location
Great food
Cons:
Inadequate signage
Needs modernization
Service issues

Categories

Cleanliness
8.05
Reviews indicate clean rooms, though issues with service may suggest inconsistent cleanliness.
Service
8.55
Generally positive reviews about staff and service, with a note on occasional service issues.
Location
9.05
Consistently praised across multiple reviews for its excellent location.
Room Quality
7.55
Some reviews mentioned aging furniture and discomfort with bed quality.
Amenities
8.05
Good amenities like spa and pool are mentioned, but some facilities need updating.
Value for Money
8.05
Mixed signals with some mentioning high prices against quality received.
Food and Beverage
8.55
The restaurant and food quality received numerous compliments.
Overall Experience
8.55
Overall, reviews reflect a positive experience with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:00

Property Description

Luxurious Spa Experience
Indulge in the Villa Sassa’s 3,000 m² Spa and Wellness Club featuring indoor and outdoor pools, a hot tub, sauna, Turkish bath, and fitness center. Relax with a variety of beauty treatments and massages, ensuring a rejuvenating stay.

Scenic Views and Balcony Comfort
Enjoy breathtaking panoramic views of Lugano, Lake Lugano, and the surrounding mountains from the comfort of your room's balcony. Each room is well-equipped with amenities such as satellite TV, a minibar, and a safety deposit box for a luxurious and relaxing retreat.

Culinary Delights
Savor Swiss, Italian, and international cuisine at the restaurant Ai Giardini di Sassa. Dine indoors or on the terrace overlooking the picturesque surroundings. Unwind with a drink at the on-site bar for a perfect end to your day.

Experience luxury and relaxation at Villa Sassa Hotel, Residence & Spa - Ticino Hotels Group. Book now for an unforgettable stay.

Important information:

Please note that credit cards from third parties are not accepted.

Please note that pets are not allowed in the spa area and in the restaurant, but only in the rooms, common areas and bars.

Please note that an additional charge of CHF 35 per night will be applied for pets.

Sauna and Turkish bath are separate for men and women and please note that spa access is not included for Secret Deals.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Dishware not included; available upon request and extra fee.

For security, privacy and in accordance with our corporate policies, food and beverages from outside delivery services (delivery) are not allowed to be brought in and consumed. Our in-house dining outlets, including bar, bistro, restaurant and room service, are available to best meet your every culinary need.

The room categories STUDIO APARTMENT- ONE BEDROOM APARTMENT and TWO BEDROOM APARTMENT have the hotel service (cleaning if the room and towels changing) every 3 days.


Swimming pool: Closed from Mon, Sep 15, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for CHF 70 per person per night when using an existing bed.
    People 3 years old and over stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 15 per day.

Location

Guest Reviews

8.3
Based on 1921 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
A
Anna • couple • ch
8
2026-04-04 • via Nuitee
C
Co We • solo_traveller • ch
9
Pros:

Tolle Lage, super View auf den See, 10 Min Fussmarsch zum See

2026-04-04 • via Nuitee
A
Anna • couple • ch
8
Pros:

Schöner Spa-Bereich mit grosszügigen Öffnungszeiten, tolles Frühstücksbuffet, schöne Aussicht

2026-04-04 • via Nuitee
E
Erich • couple • ch
8
Schönes Wellnesshotel für ein paar erholsame Tage
Pros:

Die Schöne Lage mit toller Aussicht. Schöner Whirlpool. Grosse Auswahl am Frühstücksbuffet. Personal sehr freundlich.

Cons:

Die Möblierung kommt langsam in die Jahre. Der Parkettboden ist sehr gebraucht und knirscht die ganze Zeit. (In unserem Zimmer) Für ein 4 Sterne Hotel hätten wir frischen Orangensaft und auch echtes Rührei erwartet. Das Besteck war beim Frühstück wie auch am Abend im Restaurant nicht poliert.

2026-04-03 • via Nuitee
I
Ivan • family_with_children • hr
9
2026-04-01 • via Nuitee
L
Leonhard • solo_traveller • ch
9
2026-04-01 • via Nuitee
E
Eric • solo_traveller • ch
9
2026-03-31 • via Nuitee
S
sandrine • couple • ch
8
Pros:

Chambre calme et propre, bonne literie, petit déjeuner tout à fait correct, gentillesse des employés de l'hôtel

Cons:

La décoration et l'ameublement de la chambre

2026-03-31 • via Nuitee
L
la_trulla • solo_traveller • ch
7
Gute Unterkunft für unseren Businesstrip
Pros:

Das Zimmer war sehr gross, ein Wohnzimmer mit Kitchenette und ein separates Schlafzimmer, sowie Balkon zum Garten/Pool hin. Es gab einen Wasserkocher zum Zubereiten von Instant-Kaffee oder Tee.
Bademantel sowie Tasche für den Besuch im Wellness standen im Zimmer bereit (habe ich aus Zeitgründen nicht benutzt).
Das Restaurant war sehr lecker und die Aussicht abends auf die Stadt wunderschön - vom Restaurant wie auch vom Garten aus.

Cons:

Das Zimmer war etwas spartanisch eingerichtet (grosses halbleeres Wohnzimmer, blanke Wände) und das Mobiliar teilweise in die Jahre gekommen.

2026-03-31 • via Nuitee
V
Vahid • couple • ch
5
2026-03-30 • via Nuitee
M
Martin • solo_traveller • ch
7
2026-03-29 • via Nuitee
K
Karine • extended_group • ch
8
Je reviendrai
Pros:

Vue imprenable pour le petit déjeuner et restaurant; les produits mis à disposition pour la douche

2026-03-29 • via Nuitee
S
Souren • solo_traveller • fr
10
2026-03-29 • via Nuitee
R
Rudolf • couple • ch
6
Gut für eine Nacht
Pros:

Sauber und grosser Parkplatz vorhanden

Cons:

Frühstück war etwas fantasielos

2026-03-28 • via Nuitee
P
Peter und Lisa • solo_traveller • ch
8
2026-03-28 • via Nuitee
R
Ruedi • couple • ch
8
Empfehlenswert
Pros:

Zimmer/ Lage/Service

Cons:

leider kein Zutritt zu Garten und Restaurant

2026-03-27 • via Nuitee
S
Sébastien • couple • ch
8
Superbe week-end!!
Pros:

Le lieu et le petit déjeuner.

Cons:

Rien

2026-03-26 • via Nuitee
J
Jean-Pierre • couple • fr
9
Très bon séjour
Pros:

Excellent accueil, hôtel très bien situé, très bonnes installations

Cons:

Le séjour était en basse saison, des travaux de maintenance, et des équipements défaillants

2026-03-26 • via Nuitee
C
Cäcilia • couple • ch
8
2026-03-25 • via Nuitee
X
Xiuhong • extended_group • de
9
2026-03-24 • via Nuitee