Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Beautiful location
Great food
Cons:
Inadequate signage
Needs modernization
Service issues

Categories

Cleanliness
8.05
Reviews indicate clean rooms, though issues with service may suggest inconsistent cleanliness.
Service
8.55
Generally positive reviews about staff and service, with a note on occasional service issues.
Location
9.05
Consistently praised across multiple reviews for its excellent location.
Room Quality
7.55
Some reviews mentioned aging furniture and discomfort with bed quality.
Amenities
8.05
Good amenities like spa and pool are mentioned, but some facilities need updating.
Value for Money
8.05
Mixed signals with some mentioning high prices against quality received.
Food and Beverage
8.55
The restaurant and food quality received numerous compliments.
Overall Experience
8.55
Overall, reviews reflect a positive experience with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:00

Property Description

Luxurious Spa Experience
Indulge in the Villa Sassa’s 3,000 m² Spa and Wellness Club featuring indoor and outdoor pools, a hot tub, sauna, Turkish bath, and fitness center. Relax with a variety of beauty treatments and massages, ensuring a rejuvenating stay.

Scenic Views and Balcony Comfort
Enjoy breathtaking panoramic views of Lugano, Lake Lugano, and the surrounding mountains from the comfort of your room's balcony. Each room is well-equipped with amenities such as satellite TV, a minibar, and a safety deposit box for a luxurious and relaxing retreat.

Culinary Delights
Savor Swiss, Italian, and international cuisine at the restaurant Ai Giardini di Sassa. Dine indoors or on the terrace overlooking the picturesque surroundings. Unwind with a drink at the on-site bar for a perfect end to your day.

Experience luxury and relaxation at Villa Sassa Hotel, Residence & Spa - Ticino Hotels Group. Book now for an unforgettable stay.

Important information:

Please note that credit cards from third parties are not accepted.

Please note that pets are not allowed in the spa area and in the restaurant, but only in the rooms, common areas and bars.

Please note that an additional charge of CHF 35 per night will be applied for pets.

Sauna and Turkish bath are separate for men and women and please note that spa access is not included for Secret Deals.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Dishware not included; available upon request and extra fee.

For security, privacy and in accordance with our corporate policies, food and beverages from outside delivery services (delivery) are not allowed to be brought in and consumed. Our in-house dining outlets, including bar, bistro, restaurant and room service, are available to best meet your every culinary need.

The room categories STUDIO APARTMENT- ONE BEDROOM APARTMENT and TWO BEDROOM APARTMENT have the hotel service (cleaning if the room and towels changing) every 3 days.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for CHF 70 per person per night when using an existing bed.
    People 3 years old and over stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 15 per day.

Location

Guest Reviews

8.3
Based on 2112 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
C
Claire • solo_traveller • us
9
Beautiful views, pool, amazing staff, clean and great location close to center
Pros:

Everything

Cons:

No AC in the actual bedrooms, was a little hot

2026-06-27 • via Nuitee
F
Frans • couple • nl
8
Pros:

Nice, room, great pool and Gym

Cons:

Location and restaurant

2026-06-26 • via Nuitee
P
Pascal • solo_traveller • ch
9
Pros:

Quasi tout

Cons:

Rien, sauf les prix

2026-06-25 • via Nuitee
A
Anne • extended_group • gb
8
Lugano is beautiful and the hotel was lovely although quite a walk as it’s on top of the hill, the views made up for tha
Pros:

The facilities were very good as was the breakfast

Cons:

We asked several times to get the fan in the bathroom fixed and were promised it would happen , it never did!

2026-06-24 • via Nuitee
H
Hartmann • extended_group • ch
10
2026-06-23 • via Nuitee
C
Corinne • extended_group • ch
8
Waren schon zum dritten mal dort...auch der Shuttle vom Bahnhof zur Villa und zurück funktioniert!
Pros:

Zimmer sehr edel, jedoch ziemlich in die Jahre gekommen...Kühlschrank und andere Türen klemmen und quitschen
Freundliche Mitarbeiter
Super Frühstück, sogar kurz vor Schluss wurde das Buffet noch mit frischer Ware aufgestockt.

Cons:

Aussenpool bei schönem Wetter vor 1. Mai eröffnen.

2026-06-23 • via Nuitee
P
Petra • couple • ch
8
2026-06-22 • via Nuitee
M
Maryana • extended_group • ch
7
2026-06-21 • via Nuitee
M
Milena • couple • ie
7
Great location and good price for the stay. Beautiful pool and views.
Pros:

The property was really close to train station , just a hill walk so when it was hot it was very hard. Going into town was downhill all the way which was great, only around 20 minute walk. The property itself was nice. The rooms were really big and the only AC was in the living room which was across the whole room. The pool was amazing though ! Wasn’t over crowded when we were there , perfect temperature for when it’s hot , great sun beds and you could get perfect tan with amazing views.

Cons:

I would love some AC in the bedroom as it got really hot. There are many rooms and some places are a good walk away from reception.

2026-06-21 • via Nuitee
I
Inessa • couple • us
9
2026-06-21 • via Nuitee
N
Nötzli • couple • ch
9
Sehr zufrieden mit dem Aufenthalt.
Pros:

Super reichhaltiges Frühstück.

Cons:

Das Nachtessen im Hotel Restaurant war gut, hätte aber reichhaltiger sein können.

2026-06-21 • via Nuitee
M
Mario • solo_traveller • li
5
2026-06-20 • via Nuitee
T
Thomas • solo_traveller • de
3
2026-06-20 • via Nuitee
R
Rainer • couple • ch
10
2026-06-20 • via Nuitee
H
Hannes • couple • de
1
Preis/Leistung stimmen nicht. Großer Renovierungsbedarf.
Pros:

Nichts

Cons:

Heruntergekommen, innen und außen.

2026-06-18 • via Nuitee
H
Hanann • couple • ch
10
On a passé un excellent séjour à Villa Sassa❤️
Pros:

La gentillesse et le respect du personnel
Le logement
Le SPA

2026-06-17 • via Nuitee
S
Sheat • solo_traveller • nz
10
Pros:

Spacious comfortable rooms and beds, wonderful outdoor dining spaces, attentive staff in the restaurants. Nice view from room.

Cons:

Nothing

2026-06-15 • via Nuitee
A
April Jean • family_with_children • au
10
2026-06-15 • via Nuitee
R
Roger • extended_group • ch
9
2026-06-15 • via Nuitee
R
Roger • family_with_children • ch
7
Pros:

Das ganze Angbot und die Infrastruktur war wie immer der Grund warum wir sehr häufige dieses Hotel auswählen.

Cons:

Auf dem sehr kleinen Balkon vom Penthouse war die Klimaanlage Richtung Stühle und Tisch montiert. Gemühtlich den Balkon geniessen und drin die Klimaanlage eingeschaltet: geht nicht. Ein Penthouse mit 2 Schlafzimmer und nur im Wohnzimmer eine Klimaanlage, auch sehr ungewohnt, wenn man es mit den anderen Zimmer vergleicht.
Restaurant, Tische im Freien konnten 2 Tage nicht benutzt werden, warum auch immer. Hotel Shuttle konnte nicht genutzt werden.

2026-06-15 • via Nuitee