Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, attentive staff and good service
Very clean rooms and suites
Excellent fitness center, pool and bike lending
Comfortable beds and turndown service
Convenient location for events (Gainbridge Fieldhouse)
Quick valet and luggage handling
Cons:
Street noise and late-night car racing; soundproofing issues
Outdated in-room TV (no smart/YouTube) and spotty Wi-Fi
Parking difficult or expensive (remote parking or $80 valet)
Limited breakfast/F&B credit usage and limited breakfast options
Inconsistent night staff responsiveness and understaffing during an emergency
No USB charging ports and some flat pillows/small shower

Categories

Cleanliness
9.5
Multiple reviews note rooms and suites as very clean, spotless and smelling nice; housekeeping and turndown service positively mentioned.
Service
9.4
Staff repeatedly described as welcoming, friendly and professional (handled luggage, quick valet, attentive fitness center); some isolated negatives about unresponsive staff during an early-morning alarm and less receptive night team are noted.
Location
8.3
Location praised for proximity to Gainbridge Fieldhouse and central amenities, but several guests reported significant street noise and downtown disturbances (car drag racing) that reduce the location score.
Room Quality
8.6
Rooms and suites described as spacious with very comfortable beds and good water pressure; negatives include outdated TVs (no smart features), flat pillows, small showers and some noise transmission from neighboring rooms/elevator.
Amenities
9.1
Fitness center (including a working Peloton), pool, bike lending and frequent replenishment of towels/water received strong praise; however parking logistics and lack of USB plugs were noted as shortcomings.
Value for Money
7
Several guests felt the hotel was overpriced for what was offered (old TV tech, limited F&B credit usage, high parking fees), leading to weaker value perception despite high service quality.
Food and Beverage
8.4
Some positive experiences with quick room service and included breakfast; others noted limited breakfast options and restrictive use of F&B credit (only breakfast), producing a mixed but generally favorable view.
Overall Experience
9.3
Majority of reviews describe a terrific or pleasant stay with friendly staff and excellent service that made visits memorable; isolated negative experiences (noise, understaffing during an emergency, outdated in-room tech) tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Accommodations
Indulge in the elegant rooms at Conrad Indianapolis, featuring 42-inch flat-screen TVs and luxurious marble bathrooms with TV mirrors, bathrobes, and slippers.

Exceptional Amenities
Enjoy access to a full-service spa, a wine bar, a business center, and Evan and Todd Spa & Salon. Take advantage of the ten event spaces, including a formal ballroom, for your special occasions.

Prime Location
Conveniently situated in downtown Indianapolis, connected to Circle Center Mall and near major attractions like Monument Circle and the Indiana Convention Center. Let us elevate your stay in Indianapolis.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Guest Reviews

8.7
Based on 257 reviews
Cleanliness: 9.5
Service: 9.4
Location: 8.3
Room Quality: 8.6
Amenities: 9.1
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 9.3
W
Walesca • couple • us
2
Pros:

Había una dama en la mañana antes de irme que era muy a gradable, y el desayuno incluido

Cons:

Para impezar, la Tv ni siquiera uno puede ver YouTube segun es digital, por lo menos un smart TV por el precio era preferable pagar un motel, el wifi😭, a las 5 de la mañana había una emergencia empezó la alarma, tuvimos que bajar de piso 10 a uno ni siquiera había instructiones como salir, al llegar o depues de Todo no había personal para dar ni explicaciones ni una disculpa, hasta un motel tiene parking 😔 la verdad no me gusto para nada por eso no me quede para la Segunda noche, no los recomendaría ni volveré jamás.

2026-10-12 • via Nuitee
T
Terese • couple • us
9
Nice hotel, but downtown Indy not as nice as it used to be
Pros:

Great hotel, nice rooms

Cons:

Cars drag racing outside at 2am. Very loud. Not the hotel’s fault, I would hope law enforcement would prevent that. It went on for quite a while, and it was very loud, even on our high floor.

2026-10-08 • via Nuitee
B
Bechuate • couple • br
9
Muito boa, melhorar receptividade da equipe noturna.
Pros:

Acomodação ótima, equipe do dia muito atenciosa. Bikes que emprestam sao ótimas.

Cons:

A equipe da noite não foi tão receptiva.

2026-09-15 • via Nuitee
P
Paul • couple • us
9
Pros:

Hotel staff was very welcoming and friendly. While the hotel was undergoing renovations, I was not able to notice any construction/demo during our stay

Cons:

Nothing, it was great

2026-09-14 • via Nuitee
R
Robert • couple • us
7
Pros:

Clean and smelled nice.

Cons:

Parking was difficult to find, had to park 3 blocks down.
Pillows were flat with no extras.
There was no usb plugs for cell phones.

2026-09-12 • via Nuitee
P
Perez Vazquez • solo_traveller • us
10
Pros:

Excellent location, great staff

2026-09-11 • via Nuitee
D
Deanna • family_with_children • us
10
We had a terrific stay!
Pros:

We loved the hospitality of everyone at the Conrad.

Cons:

There was nothing.

2026-08-16 • via Nuitee
D
Dawn • solo_traveller • us
7
It was over all a pleasant stay.
Pros:

Very clean and comfortable

Cons:

Quite loud. It sounded like someone was entering my room when ever people went in or out of neighboring rooms. I could hear the elevator from my room. Even though I was on the 18th floor, I could hear all the street noises.

2026-08-11 • via Nuitee
B
Becky • couple • us
10
Good location and very comfortable stay
Pros:

Great hotel to visit the Gainbridge Fieldhouse!

2026-08-08 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-08-06 • via Nuitee
D
dms344 • Couples • Sun Valley, Idaho
10
This hotel is a vacation all by itself.
Pros:

I would stay at this Conrad hotel just to stay at the hotel as a hotel vacation. Everyone who works here is so friendly and professional. They quickly handled our luggage (to include 2 bicycles) - and our car. We received a Diamond upgrade to a corner suite and it was lovely. The suite was spacious and spotless. The bed was super comfortable and it was fun to come back to our room and see turn down service after our dinner at the adjacent Capital Grille. I thought the cards they left highlighting nearby bars and their histories was a fun touch. We used our Hilton Honors credit for room service breakfast and Kristen delivered it quickly and even confirmed the coffee was decaf before I could ask. The hotel has a great fitness center with a working peloton and they replenish towels and water frequently (I watched them check on the fitness center twice during my workout). The pool is just long enough that laps are possible. Parking is $80 a night but the valet service is quick. The shower had great water pressure but was on the small side so that they could include a separate tub.

2026-08-05 • via Tripadvisor
B
Benjamin • solo_traveller • us
1
2026-08-02 • via Nuitee
A
Anthony • couple • us
10
2026-06-23 • via Nuitee
D
Dush1725 • Family • Indianapolis, Indiana
6
Outdated, understaffed, overpriced
Pros:

The hotel is ok. The TV in the room is old and does not have the smart TV functions like Netflix and YouTube sign in. They give you a food and beverage credit but you can’t use it other than breakfast… and breakfast is a limited selection of sandwiches they just microwave. Overall disappointing from what is supposed to be Hiltons high end brand. Outdated and overpriced.

2026-06-21 • via Tripadvisor
F
Felix • couple • ch
7
2026-06-08 • via Nuitee
A
Anthony • couple • ca
10
Highly recommended
Pros:

Staff and quality

Cons:

Nothing

2026-06-06 • via Nuitee
C
Charles • couple • us
10
Great place to stay because they make you feel special
Pros:

Everything was great and the staff was excellent made our stay very enjoyable!

Cons:

Nothing

2026-06-01 • via Nuitee
C
ChicagoFlyer • Couples • Chicago, Illinois
8
Tough Call - Needs an Update
Pros:

I struggled with this review and ulitmately decided on 4 stars instead of 5. The big issue is that for the pricepoint, the rooms are very outdated. Not even one USB port by the beds.

Pros:
- great, central location
- wonderful staff - in particular the valet team
- immaculate - everything is cleaned and well-maintained
- large rooms with a large desk area and couch
- separate walk-in shower (you don't need to climb into a tub to take a shower) plus a separate soaking tub - huge towels (and enough of them in the room)
- comfortable bed and linens
- free water bottles in the lobby available for guests

Cons:
- dated decor and design everywhere - as mentioned, no USB ports bedside
- small television (yes I know that I am not here to watch TV but it's tough to sit on the in-room couch and see the small TV in the opposite corner of the room)
- I would expect a nice, clubby bar open until midnight or so but they are directly attached to the Capital Grill bar that closes at 9PM weekdays, 10PM on weekends.
- Pricey valet parking at $79/night

2026-05-18 • via Tripadvisor
C
CarolRenee1973 • solo_traveller • us
10
Pros:

Every thing. Comfortable beautiful

Cons:

I would have liked a free or cheap parking lot. Valet is expensive

2026-05-04 • via Nuitee
A
Angela • couple • us
10
2026-04-25 • via Nuitee